Exterior
Check availability

Reviews of Comfort Inn & Suites Surprise Near Sun City West

3.5 out of 5
Comfort Inn & Suites Surprise Near Sun City West
16741 N Greasewood St, Surprise, AZ

Reviews

8.4

Very good

Rating 10 - Excellent. 437 out of 1001 reviews" "
Rating 8 - Good. 373 out of 1001 reviews" "
Rating 6 - Okay. 110 out of 1001 reviews" "
Rating 4 - Poor. 45 out of 1001 reviews" "
Rating 2 - Terrible. 36 out of 1001 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
During my recent stay at Comfort Inn, I was impressed by the friendly and kind staff during check-in. The spacious, clean room and ample parking area added to the positive experience. Breakfast gives many options, and all of them being great! From hot fresh waffles to bright yellow sweet bananas. I highly recommend this property.
Stayed 2 nights in May 2024
Response from Hiral, GM on 19 May 2024
Dear Guest,We would like to thank you for taking the time to complete the survey and giving us an awesome rating. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. I am so happy to hear that our outstanding staff met your expectations.Thank you so much for your business and we look forward to seeing you in the future.Kind regards, Hiral GM, Comfort Inn & Suites, Surprise AZ

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, nice & clean!!
Stayed 2 nights in Jan 2024
Response from Hiral, GM on 10 May 2024
Dear Guest,We would like to thank you for taking the time to complete the survey and giving us an awesome rating. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards, Hiral GM, Comfort Inn & Suites, Surprise AZ

6/10 Okay

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Hiral, GM on 8 May 2024
Dear Guest,We would like to thank you for taking the time to complete our on-line survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you for giving us the opportunity to serve you.Kind regards, Hiral GM, Comfort Inn & Suites, Surprise AZ

10/10 Excellent

shayra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite and peaceful
Stayed 4 nights in Apr 2024
Response from Hiral, GM on 24 Apr 2024
Dear Guest,We would like to thank you for taking the time to complete the survey and giving us an awesome rating. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards, Hiral GM, Comfort Inn & Suites, Surprise AZ

10/10 Excellent

Sylvia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Over all it was good
Stayed 3 nights in Apr 2024
Response from Hiral, GM on 23 Apr 2024
Dear Guest,We would like to thank you for taking the time to complete the survey and giving us an awesome rating. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards, Hiral GM, Comfort Inn & Suites, Surprise AZ

10/10 Excellent

Ernesto

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hiral, GM on 23 Apr 2024
Dear Guest,We would like to thank you for taking the time to complete the survey and giving us an awesome rating. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards, Hiral GM, Comfort Inn & Suites, Surprise AZ

10/10 Excellent

James, Lodi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is on the edge of an older neighborhood.
Stayed 1 night in Apr 2024
Response from Hiral, GM on 16 Apr 2024
Dear Guest,We would like to thank you for taking the time to complete the survey and giving us an awesome rating. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards, Hiral GM, Comfort Inn & Suites, Surprise AZ

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Hiral Parikh, GM on 15 Apr 2024
Dear Guest,We would like to thank you for taking the time to complete the survey and giving us an awesome rating. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards, Hiral GM, Comfort Inn & Suites, Surprise AZ

8/10 Good

Tanna

Liked: Cleanliness
It was good
Stayed 3 nights in Apr 2024
Response from Hiral, GM on 13 Apr 2024
Dear Guest,We would like to thank you for taking the time to complete our on-line survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you for giving us the opportunity to serve you.Kind regards, Hiral GM, Comfort Inn & Suites, Surprise AZ

10/10 Excellent

Patricia, San Diego

Travelled with partner
Liked: Cleanliness, staff & service
Spacious rooms, very good bed, sparce amenities, underwhelmed breakfast
Stayed 1 night in Apr 2024
Response from Hiral, GM on 8 Apr 2024
Dear Guest,We would like to thank you for taking the time to complete the survey and giving us an outstanding rating. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. I am so happy to hear you enjoyed our free continental breakfast.Thank you so much for your business and we look forward to seeing you in the future.Kind regards, Hiral GM, Comfort Inn & Suites, Surprise AZ

10/10 Excellent

Diane

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We were pleased with exception of the “heated pool” not being heated.
Stayed 1 night in Apr 2024
Response from Hiral, GM on 7 Apr 2024
Dear Guest, We would like to thank you for taking the time to complete the survey and giving us an awesome rating. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you for letting us know about the pool not being heated.Thank you so much for your business and we look forward to seeing you in the future.Kind regards, Hiral GM, Comfort Inn & Suites, Surprise AZ

4/10 Poor

J

Travelled with group
Disliked: Amenities
Average rooms. I specifically called and asked if there was a hot tub. The staff on duty said yes. I got there and no hot tub. If I wasn’t so tired from work it would have been a deal breaker. Breakfast is decent
Stayed 1 night in Mar 2024
Response from Hiral, GM on 7 Apr 2024
Dear Guest,We would like to thank you for taking the time to complete our on-line survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you for letting us know about the pool not being heated, I will certainly have our maintenance crew check this.Thank you for giving us the opportunity to serve you.Kind regards, Hiral GM, Comfort Inn & Suites, Surprise AZ

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from Hiral, GM on 29 Mar 2024
Dear Guest,We would like to thank you for taking the time to complete the survey and giving us an awesome rating. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards, Hiral GM, Comfort Inn & Suites, Surprise AZ

8/10 Good

Marie

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The staff were all super friendly and helpful. The area was ok, the pool was clean. The room had a musty, damp smell that wouldnt air out.
Stayed 2 nights in Mar 2024
Response from Hiral, GM on 29 Mar 2024
Dear GuestWe would like to thank you for taking the time to complete the survey and giving us an awesome rating. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. I am so happy to hear that our outstanding staff met your expectations.Thank you so much for your business and we look forward to seeing you in the future.Kind regards, Hiral GM, Comfort Inn & Suites, Surprise AZ

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Hiral, GM on 29 Mar 2024
Dear Guest,We would like to thank you for taking the time to complete the survey and giving us an awesome rating. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards, Hiral GM, Comfort Inn & Suites, Surprise AZ

10/10 Excellent

Kevin

Travelled with partner
Great staff! We’ll be coming back for sure!
Stayed 9 nights in Mar 2024
Response from Hiral, GM on 29 Mar 2024
Dear Guest,We would like to thank you for taking the time to complete the survey and giving us an awesome rating. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. I am so happy to hear that our outstanding staff met your expectations.Thank you so much for your business and we look forward to seeing you in the future.Kind regards, Hiral GM, Comfort Inn & Suites, Surprise AZ

10/10 Excellent

Cesar

Stayed 1 night in Mar 2024
Response from Hiral, GM on 7 Apr 2024
Dear Guest,We would like to thank you for taking the time to complete the survey and giving us an awesome rating. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards, Hiral GM, Comfort Inn & Suites, Surprise AZ

8/10 Good

masoomeh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general it was a good stay and staff accommodated my early check in . The person next room was yelling and noisy .
Stayed 1 night in Jan 2024
Response from Hiral, GM on 14 Mar 2024
Dear Guest,We would like to thank you for taking the time to complete the survey and giving us an awesome rating. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards, Hiral GM, Comfort Inn & Suites, Surprise AZ

8/10 Good

Laura

Stayed 1 night in Dec 2023
Response from Hiral, GM on 14 Mar 2024
Dear Guest,We would like to thank you for taking the time to complete the survey and giving us an awesome rating. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards, Hiral GM, Comfort Inn & Suites, Surprise AZ

8/10 Good

RoseMarie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I breakfast was good, fresh and clean
Stayed 2 nights in Mar 2024
Response from Hiral , GM on 13 Mar 2024
Dear Guest,We would like to thank you for taking the time to complete the survey and giving us an awesome rating. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards, Hiral GM, Comfort Inn & Suites, Surprise AZ

10/10 Excellent

Lori

Stayed 1 night in Jan 2024
Response from Hiral, GM on 13 Mar 2024
Dear Guest,We would like to thank you for taking the time to complete the survey and giving us an awesome rating. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards, Hiral GM, Comfort Inn & Suites, Surprise AZ

8/10 Good

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quiet
Stayed 4 nights in Feb 2024
Response from Hiral, GM on 5 Mar 2024
Dear Guest,We would like to thank you for taking the time to complete our on-line survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you for giving us the opportunity to serve you.Kind regards, Hiral GM, Comfort Inn & Suites, Surprise AZ

8/10 Good

John

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Hiral, GM on 5 Mar 2024
Dear Guest,We would like to thank you for taking the time to complete our on-line survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you for giving us the opportunity to serve you.Kind regards, Hiral GM, Comfort Inn & Suites, Surprise AZ

8/10 Good

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from Hiral, GM on 4 Mar 2024
Dear Guest,We would like to thank you for taking the time to complete our on-line survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you for giving us the opportunity to serve you.Kind regards, Hiral GM, Comfort Inn & Suites, Surprise AZ

10/10 Excellent

WAYNE

Liked: Property conditions & facilities
Great staff and service
Stayed 2 nights in Feb 2024
Response from Hiral, GM on 1 Mar 2024
Dear Guest,We would like to thank you for taking the time to complete the survey and giving us an awesome rating. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards, Hiral GM, Comfort Inn & Suites, Surprise AZ

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy
Stayed 1 night in Feb 2024
Response from Hiral, GM on 24 Feb 2024
Dear Guest,We would like to thank you for taking the time to complete the survey and giving us an awesome rating. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards, Hiral GM, Comfort Inn & Suites, Surprise AZ

6/10 Okay

Natalie

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Hiral, GM on 24 Feb 2024
Dear Guest,We would like to thank you for taking the time to complete our on-line survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you for giving us the opportunity to serve you.Kind regards, Hiral GM, Comfort Inn & Suites, Surprise AZ

8/10 Good

Kristen Michelle

Travelled with partner
Clean hotel and very friendly
Stayed 5 nights in Feb 2024
Response from Hiral, GM on 24 Feb 2024
Dear Guest,We would like to thank you for taking the time to complete the survey and giving us an awesome rating. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards, Hiral GM, Comfort Inn & Suites, Surprise AZ

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Hiral, GM on 24 Feb 2024
Dear Guest,We would like to thank you for taking the time to complete the survey and giving us an awesome rating. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards, Hiral GM, Comfort Inn & Suites, Surprise AZ

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Choice
Stayed 4 nights in Feb 2024
Response from Hiral, GM on 20 Feb 2024
Dear Guest,We would like to thank you for taking the time to complete the survey and giving us an outstanding rating. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. I am so happy to hear you enjoyed our free continental breakfast.Thank you so much for your business and we look forward to seeing you in the future.Kind regards, Hiral GM, Comfort Inn & Suites, Surprise AZ

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 2 nights in Feb 2024
Response from Hiral, GM on 14 Feb 2024
Dear Guest,We would like to thank you for taking the time to complete the survey and giving us an awesome rating. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards, Hiral GM, Comfort Inn & Suites, Surprise AZ

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older property. It has been renovated, but not recently. It was a quiet place. Nothing fancy. I thought a bit overpriced for what they offered.
Stayed 2 nights in Feb 2024
Response from Hiral, GM on 14 Feb 2024
Dear Guest,We would like to thank you for taking the time to complete our on-line survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you for giving us the opportunity to serve you.Kind regards, Hiral GM, Comfort Inn & Suites, Surprise AZ

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Hiral, GM on 14 Feb 2024
Dear Guest,We would like to thank you for taking the time to complete our on-line survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you for giving us the opportunity to serve you.Kind regards, Hiral GM, Comfort Inn & Suites, Surprise AZ

10/10 Excellent

Chyleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Hiral, GM on 14 Feb 2024
Dear Guest,We would like to thank you for taking the time to complete the survey and giving us an awesome rating. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards, Hiral GM, Comfort Inn & Suites, Surprise AZ

2/10 Terrible

Kimberly M

This place is in a really sketchy area and my daughter and i did not feel safe. The lobby smelled strongly of someone smoking pot which was a huge turn off and as we walked down the hall on the 2nd floor there was more stench of pot. It’s not clean. The room was not very clean, beds were made but pillows on one bed had identions like someone had been laying there, key cards from previous people were laying there. The lampshade was crooked as were the pictures on the walls… just trying to paint a picture. The whole place gave a feeling of ick. We were supposed to be there for 5 nights…no way, we didn’t even stay one. Booked another hotel and left. Highly do not recommend unless you are looking for a place you can smoke weed and don’t care about cleanliness or location.
Stayed 5 nights in Jan 2024
Response from Hiral, GM on 8 Feb 2024
Dear Guest,Thank you for taking the time to share your experience regarding your stay at the Days Inn Chino Valley; your response was forwarded to me for follow up.First and foremost, I would like to thank you for taking the time to let us know about the concerns surrounding your stay. Please know that the feedback you provided regarding your stay did not fall upon deaf ears; and I will personally follow up with our Director of Operations to address your disappointments.At this time, I can only sincerely apologize that your experience was less than flawless, which is disappointing to me as well.I genuinely hope we have the opportunity to welcome you back to our hotel at some point in the near future.Sincerely,Hiral,GM, Comfort Inn & Suites, Surprise AZ

8/10 Good

Ron

Travelled with partner
Liked: Property conditions & facilities
Easy on and off to get to places
Stayed 3 nights in Feb 2024
Response from Hiral, GM on 6 Feb 2024
Dear Guest,We would like to thank you for taking the time to complete the survey and giving us an awesome rating. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards, Hiral GM, Comfort Inn & Suites, Surprise AZ

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Hiral, GM on 6 Feb 2024
Dear Guest,We would like to thank you for taking the time to complete the survey and giving us an awesome rating. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards, Hiral GM, Comfort Inn & Suites, Surprise AZ

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort
Stayed 3 nights in Feb 2024
Response from Hiral, GM on 6 Feb 2024
Dear Guest,We would like to thank you for taking the time to complete our on-line survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you for giving us the opportunity to serve you.Kind regards, Hiral GM, Comfort Inn & Suites, Surprise AZ

10/10 Excellent

KENDALL

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location to the tennis complex.
Stayed 2 nights in Feb 2024
Response from Hiral, GM on 6 Feb 2024
Dear Guest,We would like to thank you for taking the time to complete the survey and giving us an awesome rating. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards, Hiral GM, Comfort Inn & Suites, Surprise AZ

6/10 Okay

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too noisy
Bed was comfortable, but refrigerator and air conditioner were very noisy.
Stayed 1 night in Feb 2024
Response from Hiral, GM on 6 Feb 2024
Dear Guest,Thank you for the feedback regarding your stay! We apologize for the loud noise from the Air conditioner in your room. We have forwarded your comments to our operations manager for review.We hope to see you again upon your return to the area!Hiral,GM, Days Inn Chino Valley

6/10 Okay

Tiffany

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from Hiral, GM on 6 Feb 2024
Dear Guest,We would like to thank you for taking the time to complete our on-line survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you for giving us the opportunity to serve you.Kind regards, Hiral GM, Comfort Inn & Suites, Surprise AZ

6/10 Okay

Larry

Liked: Staff & service, property conditions & facilities
Staff and room nice property shows it’s age Elevator is slooooow.
Stayed 2 nights in Jan 2024
Response from Hiral Parikh, GM on 2 Feb 2024
Dear Guest,We would like to thank you for taking the time to complete our on-line survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you for giving us the opportunity to serve you.Kind regards, Hiral GM, Comfort Inn & Suites, Surprise AZ

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from Hiral, GM on 1 Feb 2024
Dear GuestWe would like to thank you for taking the time to complete our on-line survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you for giving us the opportunity to serve you.Kind regards, Hiral GM, Comfort Inn & Suites, Surprise AZ

10/10 Excellent

Al

Travelled with family, Business traveller
Checkin Was easy and fast. Nice hotel. Good value for the money.
Stayed 1 night in Jan 2024
Response from Hiral, GM on 24 Jan 2024
Dear Guest,We would like to thank you for taking the time to complete the survey and giving us an awesome rating. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards, Hiral GM, Comfort Inn & Suites, Surprise AZ

10/10 Excellent

john

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
as wanted
simple and pleasant, everything I needed, everything working, friendly staff
Stayed 2 nights in Jan 2024
Response from Hiral, GM on 24 Jan 2024
Dear Guest,We would like to thank you for taking the time to complete the survey and giving us an awesome rating. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. I am so happy to hear that our outstanding staff met your expectations.Thank you so much for your business and we look forward to seeing you in the future.Kind regards, Hiral GM, Comfort Inn & Suites, Surprise AZ

10/10 Excellent

stephen d

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip
Comfortable bed
Stayed 1 night in Dec 2023
Response from Hiral, GM on 13 Jan 2024
Dear Guest,We would like to thank you for taking the time to complete the survey and giving us an awesome rating. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards, Hiral GM, Comfort Inn & Suites, Surprise AZ

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Staffing was Great
Stayed 4 nights in Jan 2024
Response from Hiral, GM on 13 Jan 2024
Dear Guest,We would like to thank you for taking the time to complete the survey and giving us an awesome rating. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards, Hiral GM, Comfort Inn & Suites, Surprise AZ

10/10 Excellent

Jeannie Rhyannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Hiral, GM on 13 Jan 2024
Dear Guest,We would like to thank you for taking the time to complete the survey and giving us an awesome rating. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards, Hiral GM, Comfort Inn & Suites, Surprise AZ

10/10 Excellent

Peggy

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A little out dated but nice and clean.
Stayed 1 night in Jan 2024
Response from Hiral, GM on 13 Jan 2024
Dear Guest,We would like to thank you for taking the time to complete the survey and giving us an awesome rating. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards, Hiral GM, Comfort Inn & Suites, Surprise AZ

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2024
Response from Hiral, GM on 13 Jan 2024
Dear Guest,We would like to thank you for taking the time to complete our on-line survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you for giving us the opportunity to serve you.Kind regards, Hiral GM, Comfort Inn & Suites, Surprise AZ