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Reviews of Royal Mekong Boutique

2.5 out of 5
Royal Mekong Boutique
17 STREET 208, SANGKAT BOEUNG RAING, Phnom Penh, PNH

Reviews

7.4

Good

Rating 10 - Excellent. 51 out of 238 reviews" "
Rating 8 - Good. 106 out of 238 reviews" "
Rating 6 - Okay. 43 out of 238 reviews" "
Rating 4 - Poor. 25 out of 238 reviews" "
Rating 2 - Terrible. 13 out of 238 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Zeev

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Guesthouse at most- boutique mislead.
"Royal Mekong Boutique Hotel" ? Funny. It is joke to call this mid-range guesthouse (at best) a "boutique". From the negative non-responsive attitude of the front desk, to the ABSOLUTELY dirty bathroom with semi-working plumbing. To top the insult - the bus to Bangkok bookings they sold us was the worst. Down grade this place. There much better choices!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Place close to city center
It is a nice place for couples of all ages and families with children.

8/10 Good

Casimir, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confortable hotel with swimming pool near center
We are a group of 10 persons and we are quite satisfied of the general condition of the hotel. Gentle staff and a very clear swimming pool with bar. The hotel is located not too far from the National Museum and Royal Palace on the Mekong River.

8/10 Good

vengly

Liked: Cleanliness, staff & service
Good location. Close to cafe shops and mall.
The condition of this hotel is fair and the swimming pool is located in different building a cross the street which is uncomfortable to use. Breakfast is only with eggs,slide bread, pan cake,fruits ,coffee and tea.

8/10 Good

jam, Philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
recommended for travelers
I was surprised that our room was situated near the pool area. excellent setting and everything described was present in the room. there were even books in the shelf for you to read. we were surprised that after coming back from a tour, they still managed to changed our bedding even we were only for a night stay. to those who would want to visit phnom penh for a short stay, book this hotel because it's walking distance to riverside and local restaurants in the city. KFC is just 100 meters away. staff are pleasant and allowed us the leave our luggage for free after check out. book this hotel for a great experience.

8/10 Good

sean, phnom phen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pleasent and quiet
Room across street from reception.Walk into a courtyard with a nice pool.the room very good bed and good tv.Can walk 5 miniutes to river for great night out..A big market just 2 buildings over for anything you need.

4/10 Poor

Canadian , Toronto

Liked: Staff & service
Disliked: Property conditions & facilities
No hot shower at all, bed sheet and pillow cases had not been changed after previous guest. A/C old and noisy.

6/10 Okay

fergal, Australia

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Decent hotel close to bars & restaurant.
Had a good stay here last week.No safes in the rooms across the road whuch it didn't say on booking

8/10 Good

peter, oregon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good in almost everything
Great small hotel, rooms upgraded very nicely. Very comfortable beds. Small but nice swimming pool is a great bonus. Only disadvantage is location is out a bit from main tourist areas. But if you don't mind walking a bit, no problem. Decent breakfast another good bonus

6/10 Okay

Verified traveller

Liked: Room comfort

4/10 Poor

CHRISTINE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Look elsewhere
Apparently there were some nice rooms in the complex- I didn't have 1 - it was dingy, smelly & had lots of mosquitoes. When I complained I was told the only other room I could have didn't have AC that worked very well. The hotel was fairly empty & I was paying much more for my room then others who were staying in better rooms. Because I had prepaid I was stuck.

8/10 Good

Paul

Liked: Cleanliness, staff & service
Good value, great location
The hotel is located in a great area. They have two buildings. We stayed in the older building the room was a bit tired and in need of a makeover. However it was a good size and everything you needed. The staff were helpful and Tuk Tuk's right outside ready to take you anywhere. We did walk into the riverside as it's not to far.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

4/10 Poor

koh, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Far away from everything
Nothing is near , very quiet place if u like. At night no tu tu and is too dark to walk alone

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Getting worse and worse!
I have been this place when they often first. Since then, it is downhill all the way, so I will never return to this one. It is not worth to waste my time to say all the bad things about this hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable, good breakfast, all as promised. Would stay again.

8/10 Good

Verified traveller

Liked: Room comfort
Disliked: Staff & service
Great pool, okay hotel
Had a good stay here for 3 nights. The room was quiet and comfortable. The bed and bathroom were clean, but aside from that rather dirty and gritty floor, dust all over the walls and windows. The pool was the best part of this hotel with great sun and fenced in from the street. Breakfast was alright but wouldn't stretch to call it a buffet. The hotel staff did try and get us to pay an additional $40 for the 3 breakfasts we had saying we paid for only room only. Upon showing them the reservation from hotels.com saying free breakfast daily they still wanted us to pay. Be careful when making the booking here that you keep your reference to a free breakfast.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A real pleasant place to stay
Nice staff, helpful, a real nice place to stay. This hotel was most comfortable.

6/10 Okay

MikeandMelissa, Melbourne Aus.

Liked: Room comfort
Nice enough but nothing special.
We booked a room with a window, unfortunately the window looked onto a brick retaining wall and gave very little natural light and no view. Breakfast was adequate if you liked eggs, no real variety of food. The pool was very nice although it was on the other side of the road from the main Hotel.

6/10 Okay

Vera, melbourne

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
would probably not stay there again
the hotel was advertised as 4 star. that would really be pushing it. While the accommodation waS SATISFACTORY AND HAD BEEN REFURBISHED it did not in any way relate to the photos. replenishing of the tea and coffee facilities was non existent unless asked service was friendly and helpful

6/10 Okay

Nodger, Gosford NSW

Disliked: Property conditions & facilities, room comfort
Still under construction, not there yet.
Booked 4 delux double rooms, got 2 delux and 2 basic. It was only 2 nights so let it go. Bathroom flooded with a short shower.

10/10 Excellent

richard, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and good place to stay
Nice and big room (deluxe) pool is à most there

6/10 Okay

Verified traveller

Liked: Staff & service
Less than 10 mins walk from Royal palace
This hotel is about 10 mins walk from Mekong River and Royal Palace. as you step out of this hotel turn left toward riverside and walk about 100 meters as you hit the intersection of first road there is supermarket Pencil and KFC to your right. The are feels safe even during the night time. Hotel staff is friendly and attentive. We were offered room on the ground floor. Not too loud but you can hear the children from swimming pool. We didn't eat food at hotel so no comments. Although satisfactory breakfast at but could've been better with that price. Water temperate in shower is mostly cold/hot. Can't control the temperature as it will come hot when you push the nob to cold and vice versa and unexpected in a weird way. The bump gun pressure is way too much and you can't use it however they will provide you with toilet rolls. I hope this helps.

10/10 Excellent

richard, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Live it
De luxe room whit balcony was perfect

6/10 Okay

Kendall, Canada

Disliked: Property conditions & facilities
Close to many tourist sites. Poorly maintained.
The Royal Mekong is close to many of the sites you want to see in Phnom Penh however the neighborhood is poorly lit and you need to take a tuk tuk to go anywhere at night. The biggest issue was the security. There is no secured gate or door at night. The room door did not have a dead bolt and the room safe was not bolted to the wall. When I literally carried the safe down the the front desk the staff asked me if it was broken. I was there three nights and the safe was never mounted.

10/10 Excellent

Peter, Los Angeles, Ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to good restuarant.
Very pleasant stay.Friendly staff and located in a quiet location. Good value. Clean rooms nicely appointed.

8/10 Good

neil ernest, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Royal Mekong Boutique Hotel feb-2016
had a great little getaway at this hotel, 10 mins walk to the river and central market/soroya shopping mall, small comfortable hotel with friendly, helpful english speaking staff, in room wifi was adequate, location was quiet, breakfast was ok, i would definitely stay here again, on the + side there is a supermarket across the road.

8/10 Good

Verified traveller

Liked: Staff & service

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel in a quiet area
excellent service run by a Frenchman who had a customer service attitiude

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel may be part of a scam, just be careful.
When we arrived at the hotel we were told that they had not received our booking. We handed over our pre-printed confirmation page with payment in full, room info and booking number yet the desk guy just kept shaking his head. He said they have a "sister" hotel that is exactly the same around the corner that have rooms available. We packed up a tuk tuk and the kids and were extremely disappointed to find a hotel that may have been of the same quality 10 or so years ago but not so much now. After the long trip we were exhausted and the language barrier to try leave was just all too hard. Disappointing to say the least.

8/10 Good

Mona, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A relaxed stay in Phnom Penh
Good location, friendly & helpful staff and well located. Complimentary Breakfast of a choice of eggs, toast, fresh fruit and pancakes and coffee/tea/juice. The manager and staff go out of their way to welcome and make your stay smooth.

10/10 Excellent

Mark, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy and close to everything
Great place. I spent a week there in a Deluxe room, and I really enjoyed every minute of it. The Manager is attentive and he gets things done. I will definitely stay there again when I come back.

6/10 Okay

Stephen

Liked: Cleanliness, staff & service, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Jack, Pearcedale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a short stay at the end of a month holiday. Nice hotel to relax in before heading off.

10/10 Excellent

Geordie, The South

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, modern hotel
They made a mistake in our booking (we wanted a double but got a twin) but made up for with a discount.

8/10 Good

Randy, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a decent hotel
Super wonderful people working at the hotel. Very helpful. The area is not the greatest but its within walking distance to the Royal Palace, the Museum, the River and a few good restaurants. The breakfast was o.k. and they offer you egg dishes,

4/10 Poor

SHLOMO, ISRAEL - THAILAND

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very everage
The staff was very helpful , but the owner has made every possible way to do to give the minimum requyerd so it will be like hotel , minimal breakfast ,and most funny the soap in shower was the size of postal stamp !!! You can enter to the room through the door but only sideways , you believe that ?!

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Good feeling
Pleasant guest house-feeling in this hotel with friendly and funny staff and good pool

10/10 Excellent

Joanne, Devon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Mekong River Boutique
Only had one night at The Mekong, but it was very pleasant with really helpful staff. We also managed to book our onward bus journey through the hotel. The room was really spacious with a lovely big bathroom. Breakfast was fairly adequate with good poached eggs. It's a short walk from The Royal Palace and has a number of decent restaurants around it. All in all, very happy with our stay here.

8/10 Good

Karen, CT, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good guesthouse, quiet, near center ciry
3 nights here. 3 years old, modern look, large rooms, quiet street near center of town, best international health clinic inPP. Within a block of several Weatern style coffee shops, small supermarket. Staff solicitous, breakfast basic. two buildings across the street from rah other. Would certainly return.

8/10 Good

chris, thailand

Liked: Cleanliness, staff & service, property conditions & facilities
Good location close to st51 nightlife
Older style hotel but looked after, quiet area but walking distance to st51 bars and nightclubs. Breakfast basic but happy enough with that and the staff are friendly and accomodating.. Shower inside deep bath which might be a concern for disabled overall happy with stay

4/10 Poor

lynsey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

KHOON AIK, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay.
Good place to stay, but, have to walk quite far away for reasonably priced dinner. The room is quite nice but if one showers a bit longer the waterflow is restricted.The pool is good after a hot day out. Walking distance to Royal Palace and Sisowath Quay; about 15 min walk. Breakfast is simple but adequate.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

arthur, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday good location m
Good hotel

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible experience. Left early
1. The room wasn't cleaned upon our arrival. 2. The toilet didn't work, leaked water all over the floor, and they didn't repair it when they said they would. 3. Pest control came to spray for bugs. The front desk called us and told us that we could stay in the room but not to leave until 20 minutes after they were done. Once they started spraying, we could smell the fumes of the roach spray. A moment later, we could see the fumes rising in our room. We evacuated immediately, as it was completely unsafe to be there. We left the hotel ASAP.

8/10 Good

brian, hythe Southampton UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly
I never felt comfortable in the first room (ground floor with window looking into a dirty brick wall and right next to reception) asked to be moved and was giving a room on the first floor, the staff are very helpful.

8/10 Good

Ben, York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal for any length of stay
One of the better value hotels in the Cambodian capital. It is located a short walk away from central market and the palace. Maybe a twenty or so minute walk to the river where there are plenty of restaurants. Hotel itself is split into two parts, I stayed in a room across the road which was set back a little from the road and had a pool which is infrequently used. Room was magnificent - huge bathroom (including bathtub), comfortable bed and free water each day. Staff are helpful and polite - all speak relatively good English and are able to offer plenty of assistance if you need it. Breakfast is laid out each morning with toast and fruit, but you can also have eggs to order which is a welcome touch. In terms of its location the hotel is pretty close to almost everything you'd need - feels safe even at night despite being down a quiet and not very well lit street.

8/10 Good

jesse, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Lnife hotel in the perfect location. Friendly staff and clean and safe environment.