Front of property

Reviews of Valley Forge Casino Resort

4 out of 5
Valley Forge Casino Resort
1160 1st Avenue, King of Prussia, PA

Reviews

8.2

Very good

Rating 10 - Excellent. 486 out of 1005 reviews" "
Rating 8 - Good. 261 out of 1005 reviews" "
Rating 6 - Okay. 117 out of 1005 reviews" "
Rating 4 - Poor. 72 out of 1005 reviews" "
Rating 2 - Terrible. 69 out of 1005 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Patrick

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the suite rooms are nice, some have separate living rooms and bedroom. I do like to dual air condition units. I don't like the shower area. There is NO fan cutoff so it constantly runs and therefore you hear a hum the entire time. There is only a glass half-wall for the shower that lets water to splash all over the floor. Yes there is a towel for the floor but it's annoying to get out of the shower onto a wet towel or mat.
Stayed 4 nights in Apr 2024
Response from Guest Relations Manager on 19 Apr 2024
Thank you, Patrick, for your feedback and your review. We appreciate your comments, and we will be sure to share them with our internal operations team for review. We hope we are able to welcome you back in the future for another great time.

10/10 Excellent

Nuntanit

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff Room was spacious and clean Great location
Stayed 3 nights in Apr 2024
Response from Guest Relations Manager on 19 Apr 2024
Thank you for your feedback and your 5-star review! We're thrilled to hear that you enjoyed your stay, and we can't wait to welcome you back again soon!

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was run down the place is old . The food venues they had on site was not open to public all private venue . I went and had to get my own towels . This place sucked and will never stay there nor will I recommend them to anyone . I don’t care if they gave me a free room don’t waste your time or money. Period
Stayed 3 nights in Apr 2024
Response from Guest Relations Manager on 17 Apr 2024
We're disappointed to see your experience wasn't perfect and would like to learn more so we can help. Please contact us directly through our official property website.

10/10 Excellent

Saafab

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the hotel very nice place
Stayed 4 nights in Apr 2024
Response from Guest Relations Manager on 17 Apr 2024
We're so grateful for your wonderful feedback! Your support means the world to us, and we can't wait to welcome you back with top-notch service.

10/10 Excellent

Brandon

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. House keeping never came during stay
Stayed 3 nights in Apr 2024
Response from Guest Relations Manager on 15 Apr 2024
Thank you, Brandon, for your review. We're happy to hear you had a five-star stay, and remember, next time, a room refresh is just one call away!

8/10 Good

RuthAnn, Oxford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Relations Manager on 15 Apr 2024
Thank you for your review! We value your feedback and can’t wait to serve you again.

10/10 Excellent

Christopher

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a perfect location that fit our needs. Easy drive to Philly.
Stayed 3 nights in Apr 2024
Response from Guest Relations Manager on 10 Apr 2024
Thanks for sharing your positive experience! We value your patronage and hope to serve you again soon with great guest service.

10/10 Excellent

brian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Chop House was amazing
Stayed 1 night in Apr 2024
Response from Guest Relations Manager on 8 Apr 2024
Thank you, Brian, for your feedback and your 5-star review!

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from Guest Relations Manager on 5 Apr 2024
Thanks for sharing your great experience! Hope to see you soon for more outstanding service.

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Guest Relations Manager on 2 Apr 2024
Thank you, Matt, for your 5-star review!

10/10 Excellent

Tony, coatesville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay. Me and my wife had a great time.had dinner near by, hit the casino for a few hours, had some drinks and off to our room we went. Definitely will be booking another stay there very soon...
Stayed 1 night in Mar 2024
Response from Valley Forge Casino Resort on 29 Mar 2024
Thank you for your recent visit and for sharing your experience. Please come back to see us again soon!

10/10 Excellent

Brett

Stayed 1 night in Mar 2024
Response from Guest Relations Manager on 15 Apr 2024
Thank you, Brett, for your 5-star review!

8/10 Good

Kraig

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appropriately priced and fun stay
Stayed 1 night in Mar 2024
Response from Guest Relations Manager on 25 Mar 2024
Thank you for your review, Kraig. We can't wait to welcome you back for another great time!

8/10 Good

fire

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Guest Relations Manager on 19 Mar 2024
Thank you for your review. We hope to welcome you back again in the future for another great stay.

10/10 Excellent

Annastayesa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Jan 2024
Response from Guest Relations Manager on 18 Mar 2024
Thank you, Annastayesa, for your feedback and your 5-star review!

10/10 Excellent

Aaron

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my friends came up to Pennsylvania to go to Pennhurst and decided to stay overnight at this casino hotel. The property is huge and a bit overwhelming at first, but there was plenty of staff around and they were willing to answer questions. Room was clean. Can’t wait to stay here again. We had a blast!
Stayed 1 night in Feb 2024
Response from Guest Relations Manager on 18 Mar 2024
Thank you, Aaron, for your feedback and your 5-star review! We're thrilled to hear that you enjoyed your recent stay, and we hope to welcome you back again for another amazing stay!

10/10 Excellent

Delila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and assistance. Super clean and comfy beds
Stayed 1 night in Mar 2024
Response from Guest Relations Manager on 18 Mar 2024
Thank you, Delila, for your feedback and your 5-star review! We hope to welcome you back soon!

4/10 Poor

Pablo

Liked: Staff & service
Disliked: Property conditions & facilities
I attended an event at this hotel, unrelated to the casino. The main issue I had was the lack of good food options in the hotel, particularly for breakfast. Most of their restaurants are really spots in a fast food court that do not open early. Vegetarian options are almost nonexistent and the food from "the tavern" was bad. The rooms were clean and spacious but the corridors had a weird smell.
Stayed 2 nights in Mar 2024
Response from Guest Relations Manager on 18 Mar 2024
Thank you for taking the time to leave us a rating. We work very hard to make every experience memorable and exceptional, and we're disappointed to see we didn't achieve that during your visit. Please contact us directly through our official property website so we can help.

6/10 Okay

Patricia

Travelled with partner
Liked: Staff & service
Disliked: Amenities
The room and bathroom were not that clean. And the water pressure in the shower was awful
Stayed 2 nights in Feb 2024
Response from Guest Relations Manager on 8 Mar 2024
Guest satisfaction is a top priority and we are disappointed to know that we did not achieve this during your recent visit. Please get in touch with us directly through our official property website so we can learn more about your experience.

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Guest Relations Manager on 4 Mar 2024
Thank you for your 5-star review, Crystal!

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Chris J on 28 Feb 2024
Rafael - Thank you for visiting us and for taking the time to share your wonderful experience with others! We look forward to welcoming you back for more five-star guest service very soon.

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent from dining to shopping to gambling and activities, couldn’t pick a better place.
Stayed 1 night in Feb 2024
Response from Chris J on 28 Feb 2024
Marie - We're thrilled to hear you enjoyed your visit to our property and we hope to welcome you back again soon for another five-star experience.

10/10 Excellent

Tonya

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice. Casino is small
Stayed 1 night in Feb 2024
Response from Chris J on 28 Feb 2024
Tonya - Thank you so much for the five-star rating! We're thrilled to hear you enjoyed your visit and we hope to welcome you back again soon for another great experience.

10/10 Excellent

LAKIA

Travelled with partner
Me and My fiancé don’t get out often because we have younger children. And for our to have our staycation there was not worth going out. There GSA where more than nice . But that older Gentleman bartender was more than rude. He rushed us to order food because the kitchen was closing and I understand. But the way he was yelling at us made me feel like a child. We asked for waters he gave us these little bottles. I ordered Nachos . I let him know the sour cream was missing half way through my meal he brings out sour cream.. I was so ready to leave that place but my fiancé was hungry. The shower had a bunch of hair in the shower stall and dried shampoo on the wall. We had the breakfast buffet and it was hair in the potatoes. I found a long one in mines. The bad part was they didn’t even switch them out after I let them know it was hair in them. We sat ourselves which was fine. It’s just nothing that says self serve or self sit. The Casino was cool . The hotel side need to step there game up. This experience for me was horrible !!!!!!
Stayed 1 night in Feb 2024
Response from Chris J on 28 Feb 2024
Lakia - We're disappointed to see your experience wasn't perfect and would like to learn more so we can help. Please contact us directly through our official property website.

8/10 Good

Ryan

Stayed 2 nights in Feb 2024
Response from Guest Relations Manager on 25 Mar 2024
Thank you for your review, Ryan. We can't wait to welcome you back again in the future.

10/10 Excellent

Alexis A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 1 night in Feb 2024
Response from Chris J on 23 Feb 2024
Alexis - We are so glad to hear you had a great experience with us! We appreciate your five-star review, and hope you'll come back to visit again soon.

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, amenities
Very place to stay 👍
Stayed 1 night in Feb 2024
Response from Chris J on 19 Feb 2024
Thomas, thank you for visiting us and for taking the time to share your wonderful experience with others! We look forward to welcoming you back for more five-star guest service very soon.

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Chris J on 19 Feb 2024
Holly, we're thrilled to hear you enjoyed your visit to our property, and we hope to welcome you back again soon for another five-star experience.

2/10 Terrible

Stephen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There are dried blood on the pillow case (I have a picture) and there was absolutely no hot water at all in the shower this morning.
Stayed 1 night in Feb 2024
Response from Valley Forge Casino Resort on 16 Feb 2024
We are disappointed to read what appears to be a response to a less than exceptional experience. We encourage you to contact us directly with details about your visit so that we can address the situation.

2/10 Terrible

asa

Disliked: Property conditions & facilities
Request refund for 2/8/2024. The hotel had several issues to include the running water. It was so bad the front desk recommended we not drink or bath. The water was undrinkable . The toilet could not be flushed because they had to turn the water off. The television was not working as it should. To say this was a mess , is an understatement. We had to check out early.
Response from Guest Relations Manager on 12 Feb 2024
We strive to provide a five-star experience to our guests on every visit and we're disappointed that we did not achieve that for you. Please get in touch with us directly through our official property website so we can help.

8/10 Good

david

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Guest Relations Manager on 12 Feb 2024
Thank you for taking the time to review our property! We look forward to welcoming you back for another great experience very soon.

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay for r event clean nice room and staff was great
Stayed 1 night in Feb 2024
Response from Guest Relations Manager on 6 Feb 2024
Thank you for your feedback and your 5-star review, John!

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Feb 2024
Response from Chris J. on 5 Feb 2024
Hi Josephine,Thank you for visiting us and for taking the time to share your review with others! We look forward to welcoming you back for more five-star guest service very soon.

10/10 Excellent

Mark, Okemos

Stayed 2 nights in Jan 2024
Response from Guest Relations Manager on 25 Mar 2024
Thank you for your 5-star review, Mark! We can't wait to welcome you back again soon!

10/10 Excellent

Caitlin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time!
Stayed 1 night in Jan 2024
Response from Guest Relations Manager on 29 Jan 2024
Thank you, Caitlin, for your feedback and your 5-star review!

4/10 Poor

Priscilla

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Tv not working properly. No one to help with luggage. Front desk not very welcoming
Stayed 2 nights in Jan 2024
Response from Guest Relations Manager on 22 Jan 2024
Thank you for the rating. It's always our goal to provide five-star experiences in every interaction during our guests' visits. If you have feedback on how we can improve, please reach out to us directly through our property website.

10/10 Excellent

Kaylena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff right as you enter was extremely welcoming and nice
Stayed 1 night in Jan 2024
Response from Guest Relations Manager on 22 Jan 2024
Thank you for your feedback and your 5-star review! We hope to welcome you back again soon.

10/10 Excellent

Christine

Stayed 1 night in Jan 2024
Response from Guest Relations Manager on 22 Jan 2024
Thank you for your 5-star review, Christine!

8/10 Good

Daniel

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2024
Response from Chris J. on 16 Jan 2024
We appreciate your feedback, Daniel! Thanks for staying with us at Valley Forge Casino Resort. We can't wait to welcome you as a guest again in the future!

8/10 Good

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean and had enough space for four people. Close to Valley Forge National Park and King of Prussia mall. Lots of dining options available in the area.
Stayed 1 night in Jan 2024
Response from Chris J. on 16 Jan 2024
Thank you for the kind words! We are so pleased that your recent stay resulted in an overall positive experience. We hope to deliver a five-star experience upon your next visit!

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice,clean,large.Hotel staff was great,and very helpful with my wife who was in a wheelchair.Overall a nice stay.Food is a little overpriced in all areas,but it is a casino.Will stay again.
Stayed 2 nights in Jan 2024
Response from Chris J. on 16 Jan 2024
Thank you, David, for taking the time to share a thoughtful review from your recent time at Valley Forge Casino Resort. We value your patronage and feedback. Come back again soon!

10/10 Excellent

Roy

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Chris J. on 16 Jan 2024
Appreciate the great rating, Roy! Thank you for staying with us at Valley Forge Casino Resort. Come back again soon!

4/10 Poor

Eric

Disliked: Cleanliness
Stayed 1 night in Jan 2024
Response from Chris J. on 16 Jan 2024
We regret to see some aspects of your stay did not meet expectations. If there are any details we can use to help improve future visits, we encourage you to contact us directly via our property website.

8/10 Good

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Chris J. on 16 Jan 2024
Thanks for staying with us, Henry! We are pleased your overall experience was a positive one, and we look forward to welcoming you back again in the future!

10/10 Excellent

JAMES A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Chris J. on 16 Jan 2024
We are delighted to see your recent stay at Valley Forge Casino Resort met your expectations, and we can't wait to welcome you as a guest again in the future!

10/10 Excellent

Kevin n

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Chris J. on 16 Jan 2024
Thanks for the great review, Kevin! We hope to welcome you back as a guest soon for another memorable stay!

8/10 Good

Jen

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from Guest Relations Manager on 10 Jan 2024
Thank you for your review. We hope to welcome you back soon.

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice. We ate at the steakhouse on site and it was delicious. Great rate. Will definitely return.
Stayed 1 night in Jan 2024
Response from Guest Relations Manager on 8 Jan 2024
Thank you, Denise, for your thoughtful feedback! We're thrilled to hear that you enjoyed your stay, and we look forward to welcoming you back again in the future.

10/10 Excellent

Candace

Stayed 2 nights in Dec 2023
Response from Guest Relations Manager on 29 Jan 2024
Thank you for your 5-star review, Candace!

10/10 Excellent

Carlos E

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from Guest Relations Manager on 8 Jan 2024
Thank you, Carlos, for your 5-star review!