4/10 Poor
Samantha
Travelled with partner
28 May 2024
This was the second time we stayed here. We also stayed here in early October. The location is perfect for us. We are close enough to my family living in Penn while also an easy drive from the city and things like the zoo and art museums.
We have ran into problems with the building during our stays though. Both times, I spent extra to have a room with a king bed and received a queen — not a big deal. This stay was much more disappointing because I reserved the “deluxe suite” and the room was tiny compared to the room we got previously when we reserved a regular room. The worst part was the window in the bedroom was not sealed and we could hear every car go by at night. The hotel must know about the problem because they leave 2 pairs of earplugs by the bed. If it was the window in the living room area, it would be fine, but right next to the bed was rough. I also reserved a ‘city-view’ room and we were facing the inside of the building with little privacy from other rooms and causing all the noise from the road to echo loudly into the room. Little things could be cleaned better. The coffee machine was covered in a weird powder and there was an old sponge to use in the kitchen.
We want to love this property because the staff is always so friendly and the location is great!
Samantha
Stayed 3 nights in May 2024
