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Reviews of Independence Park Hotel, BW Premier Collection

2.5 out of 5
Independence Park Hotel, BW Premier Collection
235 Chestnut St, Philadelphia, PA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 631 out of 1002 reviews" "
Rating 8 - Good. 288 out of 1002 reviews" "
Rating 6 - Okay. 57 out of 1002 reviews" "
Rating 4 - Poor. 20 out of 1002 reviews" "
Rating 2 - Terrible. 6 out of 1002 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas, Massapequa Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older hotel of the Best Western group, but nice friendly nostalgic feeling when you first walk in.
Stayed 1 night in Apr 2024

6/10 Okay

Suzie

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No room service, restaurant or roof top bar. Closed and was not made aware. Heating in the rooms not working and staff left window open while we were out for the day. Road construction outside so very noisy. Great location but it worth cost - not even have tea/coffee facilities in the room.
Stayed 4 nights in Apr 2024
Response from Jessica on 17 Apr 2024
Suzie,We're sorry to hear that your stay did not meet your expectations. However, we believe this review is for another hotel. As we offer a complimentary hot breakfast each morning, with no roof top bar and every room features a Keurig maker.

10/10 Excellent

Jared

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay.The customer service was amazing.If you’re attending events in the Philadelphia area please go here
Stayed 1 night in Apr 2024
Response from Jessica on 9 Apr 2024
Jared,Thank you for your positive feedback! It's wonderful to hear that you had a great experience with our customer service. We can't wait to welcome you back for more events in the Philadelphia area!

10/10 Excellent

Miranda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was in an excellent location! Beautiful inside, extremely comfortable beds and pillows as well as very friendly and accommodating staff!
Stayed 2 nights in Apr 2024
Response from Jessica on 9 Apr 2024
Miranda,Thank you for your kind words! We're thrilled to hear that you enjoyed our excellent location, beautiful interior, and comfortable beds. Our staff takes pride in providing friendly and accommodating service, and we're glad it made a positive impact on your stay.

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Jessica on 15 Apr 2024
Joy,We're delighted to receive your 5-star rating! Thank you for choosing our service.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was different not so hotel Cheney more low-key the front desk guy was awesome and nice and they had hot chocolate, which was nice
Stayed 1 night in Feb 2024
Response from Jessica on 1 Apr 2024
Jennifer,Thank you for taking the time to review the hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Marie, Garden City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great weekend stay here. Front desk was friendly and helpful. I really appreciated the detailed sheet of instructions for the parking garage. The room was clean and modern, perhaps a bit small, but perfectly comfortable. Breakfast was adequate with both hot and cold options. Within walking distance, there is an abundance of well reviewed restaurants. We walked to The Olde Bar for their happy hour specials, and later in the evening to a wonderful Korean restaurant a block from the hotel. I’d definitely stay here again.
Stayed 2 nights in Mar 2024
Response from Jessica on 14 Mar 2024
Marie,Thank you for taking the time to review the hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Good

douglas

Liked: Cleanliness, staff & service, property conditions & facilities
great location
Stayed 1 night in Mar 2024
Response from Jessica on 14 Mar 2024
Douglas,Thank you for taking the time to review the hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Good

Geena-

Stayed 1 night in Mar 2024
Response from Jessica on 14 Mar 2024
Geena-Thank you for taking the time to review the hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, property conditions & facilities
It was a beautiful hotel and conveniently located in the beautiful Historic District. The rooms were clean and the bed was very comfortable. It was also quiet.
Stayed 1 night in Mar 2024
Response from Jessica on 14 Mar 2024
Marisa,Thank you for taking the time to review the hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean hotel! I loved the Hot chocolate station as well!
Stayed 1 night in Feb 2024
Response from Jessica on 28 Feb 2024
Melissa,Thank you for taking the time to review the hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to Independence Mall and Old City. Beautiful hotel, very friendly staff. Breakfast, cookies, and hot chocolate in the lobby are nice too!
Stayed 3 nights in Feb 2024
Response from Jessica on 26 Feb 2024
Anne,Thank you for taking the time to review the hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Leandre Lee, sudbury

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms with vaulted ceilings and modern bathrooms, great helpful staff, close to historical sites and tons of restaurants
Stayed 3 nights in Jan 2024
Response from Jessica on 20 Feb 2024
Leandre Lee,Thank you for taking the time to review the hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Jessica on 20 Feb 2024
James,Thank you for taking the time to review the hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Anna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
What a wonderful hotel! Clean, friendly and convenient. Spent a long weekend in Philadelphia with friends and this hotel was perfect. Walking distance to Independence Hall and the Liberty Bell but also plenty of great places to eat and relax.
Stayed 2 nights in Jan 2024
Response from Jessica on 20 Feb 2024
Anna,Thank you for taking the time to review the hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Alecia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. All the staff I interacted with were lovely and helpful. I loved the lobby with hot chocolate and a warm, inviting fireplace, and the stairs up from the lobby. Felt very cozy, private and safe.
Stayed 2 nights in Jan 2024
Response from Jessica on 20 Feb 2024
Alecia,Thank you for taking the time to review the hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Gaby

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will definitely be coming back!
I don’t leave reviews for a lot of hotels, but I felt like I needed to leave one — this hotel did NOT disappoint!!! Came for my sons birthday weekend and we were so happy from after checking in till we left. One minor thing is that they don’t have the tall trolleys, only the small ones like the ones you lift boxes with. After figuring out how to put our luggage on there it was no biggie. Might consider bringing duffles instead but nonetheless we LOVES our experience here. Breakfast was A1 as well!
Stayed 1 night in Jan 2024
Response from Jessica on 20 Feb 2024
Gaby,Thank you for taking the time to review the hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Gary

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Jessica on 16 Jan 2024
Gary,Thank you for taking the time to review the hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

zakariae

Stayed 1 night in Dec 2023
Response from Jessica on 20 Feb 2024
zakariae,Thank you for taking the time to review the hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Evonne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Jessica on 20 Feb 2024
Evonne,Thank you for taking the time to review the hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Dennis

Travelled with family
Amazing stay!
Perfect place for our family to stay! Breakfasts were delicious with lots of variety, beds very comfortable, rooms were very clean (as well as the lobby & breakfast room), mostly quiet, except for last night when a large group were making noise in the hallway at 4am. We have nothing bad to say about our wonderful stay here for 3 nights! Ohh & right across the street from the incredible American Revolution Museum & lots of great restaurants nearby. Only a few short blocks from Independence Hall & the Liberty Bell. Amazing trip, made better by this hotel & location!
Stayed 3 nights in Dec 2023
Response from Jessica on 20 Feb 2024
Dennis,Thank you for taking the time to review the hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Jessica on 28 Feb 2024
Jo,Thank you for taking the time to review the hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very welcoming and accommodating. The room was nicely decorated and very comfortable. Quiet and slept like a baby! Great stay and would highly recommend staying here
Stayed 1 night in Dec 2023
Response from Jessica on 16 Jan 2024
Amy,Thank you for taking the time to review the hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Jessica on 16 Jan 2024
Sam,Thank you for taking the time to review the hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly and convenient. Breakfast and afternoon cookies were great!
Stayed 1 night in Dec 2023
Response from Jessica on 16 Jan 2024
Karen,Thank you for taking the time to review the hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Very nice hotel. Only negative was the distance to the parking
Stayed 1 night in Dec 2023
Response from Jessica on 16 Jan 2024
Christopher,Thank you for taking the time to review the hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
I came here for the liberty bell waffles and I was not disappointed! They were delicious! Hotel was very clean and they had a nice hot chocolate bar in the lobby. The only negative was the gym was at an offsite place an 8 minute walk away.
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Great Place to Stay in Philly
The Independence Park Hotel was very nice. It is within easy walking distance to all the historic areas you want to visit. The hotel is historic, but recently renovated and comfortable. They offer cookies and hot tea, coffee and hot chocolate with toppings in the lobby. The staff were very friendly and helpful. The morning breakfast was good. Parking was 1 block away in a garage. Overall a great place to stay in Philly!
Stayed 1 night in Dec 2023
Response from Jessica on 16 Jan 2024
Thank you for taking the time to review the hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old City Gem!
Perfect location - easy parking in nearby garage - great free breakfast - beautiful building - lobby and room.
Stayed 1 night in Oct 2023
Response from Jessica on 16 Jan 2024
Jennifer,Thank you for taking the time to review the hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Jayne, Alton

Liked: Staff & service, property conditions & facilities
The hotel was wonderful. It is located in the historic district across from the Museum of the American Revolution and just a couple of blocks away from the Liberty Bell and Independence Hall. Everything was clean and comfy. Staff were all friendly. The only downside is parking. You have to park in a parking garage that is a couple of blocks away which isn’t a deal breaker but really inconvenient. And you pay $23 per day. We knew that when we booked our reservation so that’s on us.
Stayed 2 nights in Dec 2023
Response from Jessica on 16 Jan 2024
Jayne,Thank you for taking the time to review the hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Hiroaki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Jessica on 12 Dec 2023
Angel,Thank you for taking the time to review the hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Close to all the historic sites. A wonderful stay and perfect for walking around the city
Response from Jessica on 20 Feb 2024
Sarah,Thank you for taking the time to review the hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was terrific, the staff was extremely friendly, the breakfast was great, were small, but very comfortable and quiet.
Stayed 2 nights in Dec 2023
Response from Jessica on 12 Dec 2023
sherry,Thank you for taking the time to review the hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Lino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great comfortable stay
My wife and I had a most pleasant stay. Everything was easy and convenient. Parking, checkin, our room was perfect, cozy bed, great breakfast in the morning. We will be back.
Stayed 1 night in Dec 2023
Response from Jessica on 12 Dec 2023
Lino,Thank you for taking the time to review the hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a wonderful hotel very close to many historical sights. The room was lovely with lots of character and they served a very nice breakfast.
Stayed 2 nights in Dec 2023
Response from Jessica on 8 Dec 2023
Paula,Thank you for taking the time to review the hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing to dislike. Room was comfortable, quiet, well-equipped and clean. Breakfast was excellent. Historic attractions were a very short walk away. Added to that, the staff were very friendly.
Stayed 3 nights in Nov 2023
Response from Jessica on 8 Dec 2023
Ian,Thank you for taking the time to review the hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and incredibly clean
The room is small, but that is not a problem--you are in the city to explore, and the location was super convenient. All of the staff, especially the breakfast workers, were friendly and courteous. Decor is charming--and every space was spotless. Definitely recommend!
Stayed 1 night in Nov 2023
Response from Jessica on 8 Dec 2023
Hello!Thank you for taking the time to review the hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Hamady, Springfield

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional, courteous and friendly staff at the Reception and restaurant.
Stayed 1 night in Nov 2023
Response from Jessica on 8 Dec 2023
Hamady,Thank you for taking the time to review the hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Maria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
One of the best hotel I have stayed in in twenty years. Feel very private. Wonderful happy hour with wine and plate with cheeses and fruit on Wednesday. Daily cleaning and making the bed.
Stayed 5 nights in Nov 2023
Response from Jessica on 8 Dec 2023
Maria,Thank you for taking the time to review the hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was courteous, room was spacious and clean, location was in a great area and convenient
Stayed 2 nights in Nov 2023
Response from Jessica on 8 Dec 2023
Mark,Thank you for taking the time to review the hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Good

Erich, Fairfax

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our recent stay at Independence Park Hotel, BW Premier Collection. The staff are amazing and the location in fantastic and convenient to shops and restaurants. Would definitely stay here again in the future. 4.5 stars
Stayed 2 nights in Nov 2023
Response from Jessica on 8 Dec 2023
Erich,Thank you for taking the time to review the hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and very clean room. I even left my watch in the room and the cleaning staff found it and the front desk called me and is shipping it to me as I had already left the city.
Stayed 1 night in Nov 2023
Response from Jessica on 8 Dec 2023
Matthew,Thank you for taking the time to review the hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Paula, Murfreesboro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved being so close to all the American historic sites, however, it was worrisome. There were so many homeless people begging for money, and lying on the street but in walking around the area for a few days, Apparently the city’s homeless problem is not unique to just the area around the hotel.
Stayed 4 nights in Nov 2023
Response from Jessica on 8 Dec 2023
Paula,Thank you for taking the time to review the hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Ernest

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Once you get the routine of arrival, unloading, parking, repeat, it's a safe friendly environment exactly where you want to be. Easy access to buses throughout the city.
Stayed 2 nights in Nov 2023
Response from Jessica on 8 Dec 2023
Ernest,Thank you for taking the time to review the hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Jessica on 8 Dec 2023
Timothy,Thank you for taking the time to review the hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Kimberly

Stayed 1 night in Nov 2023
Response from Jessica on 8 Dec 2023
Kimberly,Thank you for taking the time to review the hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Jessica on 12 Dec 2023
Thank you for taking the time to review the hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

tom

Stayed 2 nights in Nov 2023
Response from Jessica on 8 Dec 2023
tom,Thank you for taking the time to review the hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Good

Lisa

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The people at the front desk could be friendlier and more knowledgeable
Stayed 2 nights in Nov 2023
Response from Jessica on 8 Dec 2023
Lisa,Thank you for taking the time to review the hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.