Villa, 3 Bedrooms, Oceanfront | Beach/ocean view

Reviews of The Cliff Resort & Residences

4 out of 5
The Cliff Resort & Residences
Zone 5, Phu Hai Ward, Phan Thiet, Binh Thuan

Reviews

9.2

Wonderful

Rating 10 - Excellent. 249 out of 416 reviews" "
Rating 8 - Good. 136 out of 416 reviews" "
Rating 6 - Okay. 23 out of 416 reviews" "
Rating 4 - Poor. 8 out of 416 reviews" "
Rating 2 - Terrible. 0 out of 416 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was beautiful! The staff was amazing and friendly, the spa was beautiful, the gym was well fit up, the rooms were clean, the beds were comfortable, and the food was amazing.
Stayed 2 nights in Apr 2024
Response from fom on 2 May 2024
Dear Ms. Jessica , Warmest Greetings from The Cliff Resort & Residences !We would like to express thank you for staying with us at The Cliff Resort and for writing a positive review on Expedia.com about us.We are really delighted to hear that you had a pleasant moment during your stay in our property recently. We are also to hear your valuable feedback about many thing in the resort. We thanks for your share this information. We strive forward to deliver the best service possible to all our guests and to ensure their comfort during their time with us. We most definitely look forward to welcoming you back to stay in The Cliff resort in near future.Yours Sincerely,

10/10 Excellent

Vi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from FOM on 4 Apr 2024
Dear Ms. Vi, Thank you so much for your great review, following your stay at The Cliff Resort & Residences. We are very happy you kept excellent memories and you took the time to share them with others. We are so happy to see that our standards are appreciated and acknowledged. We look forward to serving you again in the future.Warmest Regards,

10/10 Excellent

Tyrone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was relaxing!
Stayed 2 nights in Dec 2023
Response from FOM on 4 Apr 2024
Dear Mr. Tyrone, Thank you so much for your great review, following your stay at The Cliff Resort & Residences. We are very happy you kept excellent memories and you took the time to share them with others. We are so happy to see that our standards are appreciated and acknowledged. We look forward to serving you again in the future.Warmest Regards,

8/10 Good

sau

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
safe and quiet
Stayed 6 nights in Mar 2023
Response from fom on 31 Mar 2023
Dear Mr. sau , Thank you so much for your great review, following your stay at The Cliff Resort & Residences in Mar.We are very happy you kept excellent memories and you took the time to share them with others.We are so happy to see that our standards are appreciated and acknowledged. We look forward to serving you again in the future.Warmest Regards,

10/10 Excellent

Sonny

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and luxury, well upkeep facilities.
Stayed 2 nights in Feb 2023
Response from fom on 31 Mar 2023
Dear Ms. Sonny , On behalf of the team, we would like to thank you for staying with us at The Cliff Resort & Residences and for writing a positive review on Expedia about us.It is very pleasure to hear that you had a wonderful experience during your stay in our property recently. We strive forward to deliver the best service possible to all our guests and to ensure their comfort during their time with us.We trust that we will meet you again soon and we look forward to welcoming you back to The Cliff Resort.With kind regards,

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic room and view!
Incredible room. Had the one with the ocean view and jacuzzi on the balcony. Surpassed expectations!
Stayed 6 nights in Dec 2022
Response from fom on 24 Jan 2023
Dear Mr. Tony, On behalf of the team, we would like to thank you for staying with us at The Cliff Resort & Residences and for writing a positive review on Expedia.com about us.It is very pleasure to hear that you had a wonderful experience during your stay in our property recently. We strive forward to deliver the best service possible to all our guests and to ensure their comfort during their time with us.I trust that we will meet you again soon and we look forward to welcoming you back to The Cliff Resort.With kind regards,

8/10 Good

JUNGHYUN

Stayed 2 nights in Nov 2022
Response from fom on 24 Jan 2023
Dear Mr. JUNGHYUN, Thank you for staying with us and sharing your experience.We look forward to welcoming you and your family back soon again.Yours sincerely

8/10 Good

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very nice. Restaurant is good, especially the staff. Beach is much cleaner compared to the other resorts in the area. Unfortunately there was some noisy corporate event when we were there and they were allowed to monopolize the property and beach which took away from the experience. My only major concern was the hotel attempted to seize/retain my passport until departure. When I told them I was uncomfortable when that they said I could keep it, but would not be allowed to charge anything to the room. This was ridiculous as I had pre-paid for one of the most expensive rooms at the resort. When I offered to pay a deposit with my credit card, I was declined. This is outrageous policy - hotels should not be allowed to keep passports as collateral. That is scary as all hell, and I have heard too many horror stories to trust anyone with my passport.
Stayed 1 night in Mar 2022
Response from fom on 7 Apr 2022
Dear Mr. Tim, Thank you for your valuable feedback. While we’re glad that you liked the location, our staffs and clean beach. We’re disappointed to learn that it was the solitary positive aspect of your entire stay. We’re concerned after knowing that your stay with us did not match up to the quality that we strive to offer at all times. We apologize for all our shortcomings and we’ll definitely pass your feedback to the teams responsible to ensure that there occurs in the next time. We’re equally disappointed to learn that our staff failed to leave a positive impression on you. We expect your pardon and we request you to give us another chance to welcome you again for a perfect stay! We are sanguine that you shall notice the difference on your next visit! Best Regards

8/10 Good

Verified traveller

Stayed 1 night in Oct 2020
Response from Fom on 26 Oct 2020
Thank you very much for your stay Regards

10/10 Excellent

Santhosh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from fom on 1 Sept 2020
Dear Mr. Santhosh, We appreciate your time to share your great review and our entire team look forward to welcoming you back soon The Cliff Resort Wishing you a good week ahead. Best regards,

10/10 Excellent

Dang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, amazing view
Good location, amazing view, the staff are hospitality and helpful
Stayed 1 night in Feb 2020
Response from fo on 14 Aug 2020
Dear Mr./Ms. Dang on, We are delighted to have been your chosen hotel during your recent stay in Phan Thiet Mui Ne. It was truly a pleasure to serve you. We appreciate your great feedback especially for room view, Location and staffs. Your comments have been shared with the hotel team motivation for them to continue to deliver exceptional services. Thank you for staying at The Cliff Resort and we hope you choose to create more memories with us whenever your travels bring you back to Mui Ne Sincerely yours,

10/10 Excellent

Ddouglas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is my 2nd time staying here with the upgraded room to Tera Ocean View. Really enjoyable. Food is still as good as last time i stayed. Highly recommended for all of you who want to travel with couples or family.
Stayed 2 nights in Jul 2020
Response from The Cliff on 16 Jul 2020
Dear Mr. Ddouglas, Thank you for staying with us again. We appreciate your loyalty and your continued trust in our hotel and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty. Warmest Regards and Stay Safe!

10/10 Excellent

Anne W

Stayed 1 night in Mar 2020
Response from fo.manager on 6 May 2020
Dear Anne W, Good morning from The Cliff Resort & Residences ! Thank you very much for staying with us and also to your encouraging review. We believe that the review will be a great appreciation to our hotel staff who are trying their best to deliver exceptional level of service. Once again, thank you very much and we hope to welcome you back to the hotel soon. Warm regards,

10/10 Excellent

Dang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, amazing view, the staff are hospita
Good location, amazing view, the staff are hospitality and helpful
Stayed 1 night in Feb 2020

10/10 Excellent

Iffah

Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great customer service
We had a 2 bedroom suite with jacuzzi on the balcony. The view from the balcony was breath taking. There were some faults in the room- airconditioning was weak, the water heater wasn't working 1 night but the hotel cutomer service responded promptly to our complaints and did their best to rectify the faults asap. Overall it was an enjoyable stay.
Stayed 3 nights in Jul 2019
Response from Guest Relation on 22 Jul 2019
Dear Guest, Greetings from Mui Ne! Thank you for your wonderful review, I am so glad that you had a great stay with us at The Cliff Resort & Residences. Our team is trained and delighted to give the best customer care, I will most certainly share your feedback with them! It would be our pleasure to have the chance of welcoming you back at the Cliff Resort and Residences and make your stay unforgettable once again! Best Regards,

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept and stylish. BEAUTIFUL huge pool with swim up bar. Real plus for the propety. Beach bar is very nice.
Stayed 2 nights in Apr 2019
Response from Guest Relation on 6 May 2019
Dear Guests , On behalf of all of us here at The Cliff Resort & Residences, I’d like to thank you for taking the time to visit us.Your interest in our services is greatly appreciated. We are glad to hear that the accommodations and services were to your liking, as complete satisfaction is our goal at The Cliff Resort & Residences. We look forward to see you again in the near future, Sincerely,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2019
Response from Guest Relation on 3 May 2019
Dear Guest, On behalf of all of us here at The Cliff Resort & Residences, we’d like to thank you for taking the time to visit us.Your interest in our services is greatly appreciated. We are glad to hear that the accommodations and services were to your liking, as complete satisfaction is our goal at The Cliff Resort & Residences Best Regard

6/10 Okay

PT

Travelled with group
Liked: Staff & service
Bathroom cleaning not match with it's rates hotel.
Stayed 3 nights in Mar 2019
Response from Customer Service on 27 Mar 2019
Dear PT thank you so much for staying with us in the Cliff Resort & Residences and thank you for taking the time to write a short review about your recent stay with us. I am very sorry to read that the bathroom of your room was not cleaned well by our housekeeping team. And of course, this is a no go and i want to apologize about what happened. Please do not hesitate on your next visit to contact immediately our Customer Service Team, if the room or bathroom is not clean enough. I would like to apologize again for this incident and I promise to pay even more attention to the cleanliness of our resort. We are looking forward to welcome you soon again with very clean rooms in the Cliff Resort & Residences. Best regards Murphy Heiniger Customer Service Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gym is the only thing that I don’t like. Equipments such as Treadmills are old, rusty. I cannot believe such a beautiful resort cannot afford a gym
Stayed 2 nights in Mar 2019
Response from Customer Service on 22 Mar 2019
Dear guest thank you so much for staying with us in the Cliff Resort & Residences and thank you for taking the time to write a review about your recent stay. We are all very happy that you could fully enjoy your holidays with us. And we are very sorry about the condition of our gym equipment. It will be indeed time to refresh the machines. We are looking forward to welcome you back again in the Cliff Resort & Residences. Best regards Murphy Heiniger Customer Service Manager

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved staying at The Cliff. L
Stayed 8 nights in Jan 2019
Response from Customer Services on 4 Mar 2019
Dear Linda thank you so much for staying with us in the Cliff Resort & Residences and thank you for taking the time to rate us here. What a lovely comment you give to us, we are all excited about. And of course we are also very happy that you fully enjoyed your holidays with us. All staff are looking forward to welcome you back again in the Cliff Resort & Residences on your next trip to Mui Ne. Best regards Murphy Heiniger Customer Service Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Transportation to and from airport 300USD - 4 hour drive
Stayed 10 nights in Feb 2019
Response from Customer Service on 3 Mar 2019
Dear Anonymous there are different possibilities of transportations from and to the Saigon Airport. You can chose the train, by bus, Taxi or private transport. The transport by private car can be around 300 usd or more. And yes, at the moment is the transfer time around 4 hours. Best regards Customer Service Team

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location on a lovely stretch of beach and a very impressive and beautifully landscaped hotel. The staff were very friendly and always quick to respond to any requests with a smile. There is much to like and enjoy about the hotel and we celebrated lunar new year at a gala dinner, which was a fabulous event. Whilst the pool areas were lovely and there were always plenty of sunbeds, they had a habit of playing loud music by the pool everyday which made it difficult to relax, even when there were very few people by the pool. We stayed in a Garden view cottage, which was beautiful but on our last two nights a very noisy family moved in next door, clearly the walls are not very thick. And the lack of a bar meant that there was nowhere comfortable to get a drink in the evening unless you went in to the dining room.
Stayed 6 nights in Feb 2019
Response from Guest Relation on 12 Feb 2019
Dear Guest, On behalf of all of us here at The Cliff Resort & Residences, we’d like to thank you for taking the time to visit us.Your interest in our services is greatly appreciated. We are glad to hear that the accommodations and services were to your liking, as complete satisfaction is our goal at The Cliff Resort & Residences. In regard to loud music in the pool , we do apologize to you and we working on that with F&B manager. We look forward to see you again in the near future. Sincerely, Guest Relation

8/10 Good

Verified traveller

Stayed 2 nights in Jan 2019
Response from Guest Relation on 31 Jan 2019
Dear Anonymous, Thank you very much for your good words and for taking the time to share your recent experience at The Cliff Resort and Residences with others. We do have a great team who enjoy providing excellent service to our guests and make sure they have a memorable stay. We do look forward to welcoming you again in the near future. Yours sincerely, Guest relation

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with good facilities. Some promotions had stupid rules - cocktail hour was promoted as 50% off, but only applied to one bar.
Stayed 6 nights in Jan 2019
Response from Customer Service on 21 Jan 2019
Dear Guest thank you so much for staying with us in the Cliff Resort & Residences and thank you for taking the time to make this review. We are very happy, that you fully enjoyed your holidays with us. And yes, that's right, we have happy hour on our Club Launch at the beach where we offer buy one - get one free for cocktails and sparkling drinks. We are looking forward to welcome you soon again in the Cliff Resort & Residences on your next trip to Mui Ne. Best regards Murphy Heiniger Customer Service Manager

10/10 Excellent

hao thi thuy dung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My best and only choice in Phan Thiet
Our family really enjoy the trip, especially my 3 years old daughter.
Stayed 2 nights in Dec 2018
Response from Customer Service Team on 17 Dec 2018
Dear Hao Thi Thuy Dung thank you so much for staying with us in the Cliff Resort & Residences. We are so happy to hear that you fully enjoyed your time with your family with us. Especially that your 3 year old daughter could have a lot of fun in our resort makes us very pride. And thank you, that you took the time to post this message and share it. It would be a big pleasure to welcome you back again in the Cliff Resort & Residences on your next trip to Mui Ne. Best regards Customer Service Team

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great vacation!!! We stayed at the hotel for 9 nights, with 2 kids! The room (TERRA Apartment) was excellent, with 2 bedrooms, kitchen, and big balcony with great sea view and jacuzzi !!!!Super room service! Nice restaurant, excellent breakfast! Wonderful territory!
Stayed 9 nights in Nov 2018
Response from Customer Service Team on 17 Dec 2018
Dear guests thank you so much for staying with us in the Cliff Resort & Residences and thank you for taking the time to rate us. We are very happy, that you enjoyed a great time with us. And yes, you are absolutely right, our Terra apartments are very comfortably and the right place for enjoyable holidays. And our entire team work every day hard to give an excellent service to all of our guests. Thank you again for your fantastic review. We would be very happy to welcome you back again in the Cliff Resort & Resort. Best regards Customer Service Team

10/10 Excellent

KYLE D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
R&R Haven, Terra Ocean Front
This place is not easy to get to - but ABSOLUTELY WORTH IT!! Take their shuttle service from HCMC, it's a wonderful ride (4 hours) in a nice van, superbly furnished, and the service never ends.
Stayed 3 nights in Nov 2018
Response from Customer Service Team on 17 Dec 2018
Dear KYLE D thank you so much for staying with us in the Cliff Resort & Residences and thank for taking the time to write such a wonderful review. We are also happy that you could fully enjoy our private shuttle service from Ho Chi Minh City to our resort and of course your stay in our wonderful resort. We looking forward, to have you as our guests soon again. Best regards Customer Service Team

10/10 Excellent

Loc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from Guest Relation on 31 Jan 2019
Anh Lộc thân mến, Thay mặt toàn thể nhân viên The Cliff resort & Residence, chúng tôi gửi lời cảm ơn sâu sắc dến anh với những chia sẻ tích cực. Chúng tôi luôn đặt chất lượng phục vụ khách hàng lên hàng đầu cùng đội ngũ nhân viên giàu kinh nghiệm đã mang lại cho anh và gia đình những kỉ niệm đẹp tại the Cliff. Một lần nữa , chúng tôi trân trọng cảm ơn anh và hi vọng được phục vụ anh trong thời gian sớm nhất Trân trọng

10/10 Excellent

Duc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must stay in Phan Thiet
It was amazing overall. I was very satisfied while i was staying there. Food is good!
Response from Guest Relation on 31 Jan 2019
Dear Duc, Thank you very much for your good words and for taking the time to share your recent experience at The Cliff Resort and Residences with others. We do have a great team who enjoy providing excellent service to our guests and make sure they have a memorable stay. We do look forward to welcoming you again in the near future. Yours sincerely, Guest Relation

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good resort with great beach
Good hotel. Went in March 2018 & it was very quiet although got a bit busier over Easter. Stayed in a beach side bungalow which was really nice. Plus points were breakfast which had an incredible amount of choice & the beach & pool area which were lovely. There was no character in the reataurant or bar area don't stay here if you are looking for night life. Mui ne is a 5 min £2 cab ride away which has loads of resorts restaurants & bars all full of Russians. There are a lot of steps although staff will ferry you around in golf carts if required. Staff were not particularly attentive & didn't speak much English.
Response from Guest Relation on 31 Jan 2019
Dear John, Thank you very much for your good words and for taking the time to share your recent experience at The Cliff Resort and Residences with others. We do have a great team who enjoy providing excellent service to our guests and make sure they have a memorable stay. We do look forward to welcoming you again in the near future. Yours sincerely, Guest Relation

10/10 Excellent

shop till drop, Houston, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always had a great times at this hotel. Nice hotel with beautiful view.
Stayed 1 night in Mar 2018
Response from Guest Relation on 31 Jan 2019
Dear Guest , Thank you very much for your good words and for taking the time to share your recent experience at The Cliff Resort and Residences with others. We do have a great team who enjoy providing excellent service to our guests and make sure they have a memorable stay. We do look forward to welcoming you again in the near future. Yours sincerely, Guest Relation

8/10 Good

per

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice property
Nice modern resort. Stayed in the big "Verde room" in what they call the condo section. Had kitchen and sofa area. No sea view. Breakfast was quite good. View from the restaurant area is very nice and and the space got a nice ambiance. Food was very good. Internet signal was good. Got 2 pools and both were nice. Room was very quiet. Nice quality bedding and well equipped room. The resort is a quite a walk from restaurants and shops. There is a free afternoon tea, but half the cookies were soft as if they had been in the jars a bit too long... Another thing that would be nice was a bit stronger what they label as "american coffee" for breakfast and afternoon tea. The preprepared thermo coffee was quite weak. Staff was helpful in booking onward bus tickets and in general friendly and efficient. Except one morning where we asked to leave the outdoor breakfast area about 5 minutes after the buffet finished because they had to clean the area, Would have been nice to finish the breakfast before being being moved to the indoor section. Another interesting thing was that the resort charged an extra 10% "room delivery" fee on top of the 10% service charge already added to the invoice for delivering some food we ordered in the restaurant to the room. That was a first for me after many years of stays in hotels around the world....
Response from Guest Relation on 1 Feb 2019
Dear Per,, On behalf of all of us here at The Cliff Resort & Residences, I’d like to thank you for taking the time to visit us .Your interest in our services is greatly appreciated. We are glad to hear that the accommodations and services were to your liking, as complete satisfaction is our goal at The Cliff Resort & Residences. We look forward to see you again in the near future. Sincerely,

10/10 Excellent

Sipe, Helsinki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The villa with seaview was excellent and beautiful. It was even better than in pictures.
Stayed 3 nights in Mar 2018
Response from Guest Relation on 1 Feb 2019
Dear Guest, On behalf of all of us here at The Cliff Resort & Residences, I’d like to thank you for taking the time to visit us.Your interest in our services is greatly appreciated. In regard : tea was not good , we informed to F&B manager already and we working on that. We are glad to hear that the accommodations and services were to your liking, as complete satisfaction is our goal at The Cliff Resort & Residences. We look forward to see you again in the near future. Sincerely, Guest Relation

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice pool and clean surroundings.
Very nice pool and clean surroundings. There's a complimentary bus that sent me to the train station. Service was great. Breakfast at the restaurant was definitely a pleasant experience.
Stayed 1 night in Jan 2018

10/10 Excellent

John Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent! Faboulous! Extravagant! Superb!
We stayed here for 3 days to celebrate my fiance's birthday and I'm glad that all of the staff made it possible by singing a happy birthday song in Vietnamese and surprising her a complimentary cake. They're attending to our concerns fast and accurate. The hotel is so beautiful like spacious bed and room, nice bathroom and garden view, the staffs are helpful in everything that you need or asked for. What made even more beautiful of the hotel is their staffs, they're so hospitable and their kindness to help you is so unbelievable. It's a front beach hotel and they have a pool that has a side bar that made it super cool. Every side of the hotel is picture perfect. If you're up to singing they have a big Karaoke Room which I really like. The food is great, Vietnamese food and coffees are the best! I will surely recommend this to my friends and will surely come back! I really felt comfortable in my overall stay and felt like I'm really in a vacation mode by their services here. It might be a little bit pricey but its totally worth it!!!! They go beyond your expectations!! You can guarantee a money back for the services that they give, I love the people, the view, the pool, the beach, the food and the hotel! I really love it here! I have no regrets for staying here!
Stayed 2 nights in Nov 2017

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, well-organized resort in Mui Ne. Super-friendly and accomodating staff (shout-out to Linh who made the stay even more enjoyable with her ability to speak fluent Korean).
Stayed 1 night in Dec 2017

8/10 Good

John Dulip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for a Family Getaway
It was a great location and the response of the service staff was fantastic. Friendly and supportive. Water pressure in the shower can be better. Need to install a shower curtain for sure as otherwise it makes the bathroom messy. Breakfast buffet was awesome.
Stayed 1 night in Oct 2017

10/10 Excellent

Celia, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful resort as per shown in the pictures. Rooms are big and clean. Staffs are really friendly and attended our requests and provide early check in for us based on the availability. Definitely worth every penny spent on this resort.
Stayed 1 night in Sep 2017

8/10 Good

Alex, Sydney Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean nice pools and pleasant staff.
Upon arrival greated by pleasant professional staff, good location.

8/10 Good

Gab, Melbourne, Vic

Liked: Staff & service, property conditions & facilities, room comfort
Great Resort with Amazing Views
On arrival was impressed by the friendly staff and beautiful surroundings. Stayed in the 2 bdrm Terra ocean view apartment. Room was ok, not cleaned very well. Terrace with jacuzzi and amazing views was really good. Grounds were leafy and well kept, pool was awesome. Had a private beach with drink and food service, excellent. Breakfast buffet was, without doubt, best in our 3 weeks in Vietnam.
View from room
Beach
Beach
Stayed 5 nights in Jun 2017

8/10 Good

SandeepSG, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and very lively staff
Choose a beach view room and enjoy the zest spa apart from beach and the pool Also have movies to watch at the facility area

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Really lovely hotel, slightly pricey for food & drinks (in comparison to other restaurants I ate in) but to be expected I suppose. Really nice selection of food at breakfast. Staff were friendly and efficient. The pool areas are beautiful. I would suggest there should be 'do not disturb' signs to put on the doors and also some net curtains would be nice as they only had heavy curtains which block out all the daylight (good at night, not so much during the day!)

10/10 Excellent

mtps, Moorestown, NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful view with kind staffs
Everything is great. All staffs are kind and well trained.

10/10 Excellent

Chi Pang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
We booked the seaview room and it was fantastic! They also kindly arranged a cake and some decor when they knew we were celebrating our anniversary. The staff were friendly as well. The beach is also great! The location is not as convenient as it's not located at the main stretch but it's quieter this way and it's easy to get a cab anyway so thats not much of a problem.

10/10 Excellent

Rahul, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An absolute pleasure
I don't know where to begin. Mui Ne was magical and the hotel was splendid. Staff were attentive and polite. the room was massive with a nice balcony. It was worth the price and awesome

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous hotel and wonderful staff
Amazing and polite staff, beautiful, clean hotel and perfect weather

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm and welcoming break in a spotless hotel
We stayed in low season so the hotel was far from capacity. This was great for us as we had extremely attentive service, could get spa treatments when we wanted, and just relax and enjoy the facilities. The staff are so friendly, remembering our names and greeting us warmly morning, noon and night. Food was pretty good, especially the local seafood.

10/10 Excellent

Chau Nguyen, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury and happy place to enjoy
I dont know what to say about this resort, I think you should enjoy your holiday here and experience yourself. I have had wonderful days relaxing here with my baby and my friends. It is worth every penny you spend. Thank you for everything when I was staying here!
Love your welcoming for us!