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There was a fair bit of traffic noise because we were right beside the gas station and the room heaters make a lot of noise but you get used to the drone after a bit.
Outdated and worn. Horrible decor.
The bed sunk in the middle.
Could use a better cleaning, paying better attention to details and the corners, behind doors.
Toilet seat was broken and toilet wobbled.
The staff were very friendly and accommodating. Hats off to Lindsay the manager for making my stay excellent as well as the other staff.
I wish you guys nothing but success and wellness.
Thank you.
Dibya
Stayed 22 nights in Jan 2024
8/10 Good
Lawrence
27 Jan 2024
Liked: Cleanliness, staff & service
Convenient
Property is getting dated
Lawrence
Stayed 1 night in Jan 2024
10/10 Excellent
Monica
21 Jan 2024
Monica
Stayed 1 night in Jan 2024
2/10 Terrible
David
20 Jan 2024
Disliked: Cleanliness, staff & service
Property is outdated and poorly maintained. Staff seemed uninterested in problems identified.
Very quiet
Clean & the breakfast excellent, along with the very gracious & attentive breakfast employee ( sorry didn’t get her name , should be commended…. A job well done, pride in her work !
Receptionist was unfriendly and did not even get up to greet me when I arrived. She offered no conversation or information about the stay at all. The room was smelly and the sheets on one of the beds had some stains on both the top and bottom sheets. There was no coffee or even a coffee pot and no hair dryer. We informed the unfriendly receptionist and were told there was no one from housekeeping that could help us, so she gave us keys for another room 2 doors down, but it was exactly the same as the one we were in, so we exchanged the sheets from the second room and changed the bedding ourselves…very poor customer service. The same person was on check out next morning and still just as unprofessional and unfriendly. We will never return to Comfort Inn in Port Hope again. I think we should have at least been given a discount!
The initial room provided was dirty and lots of broken stuff (bed, non working lights, bathroom vent, door latch). Had to switch room. Both rooms had large flies and carpet stains. The check-in staff was nice and helpful. The check out staff in the morning was extremely rude. They couldn’t even accommodate a courtesy additional 15-minute late checkout for the inconvenience. Never staying again.
Dibyendu
Stayed 1 night in Nov 2023
8/10 Good
Kelly
16 Nov 2023
Liked: Cleanliness, staff & service
For the price very good room and nice breakfast but really in bad need of updating heater in room rusted and when tried to turn on heat made horrible sound. Room clean but needs some TLC. Staff helpful and polite.