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Reviews of Comfort Inn Port Hope

2.5 out of 5
Comfort Inn Port Hope
Route 2211 County Road 28, Port Hope, ON

Reviews

7.4

Good

Rating 10 - Excellent. 250 out of 1003 reviews" "
Rating 8 - Good. 399 out of 1003 reviews" "
Rating 6 - Okay. 178 out of 1003 reviews" "
Rating 4 - Poor. 99 out of 1003 reviews" "
Rating 2 - Terrible. 77 out of 1003 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Matthew

Liked: Staff & service
Stayed 1 night in Mar 2024

8/10 Good

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast hours are great.
Stayed 1 night in Mar 2024

8/10 Good

Roger

Liked: Cleanliness, staff & service
Great location right off the highway. Parking lot illumination could be improved to make it feel safer
Stayed 1 night in Mar 2024

10/10 Excellent

Joseph

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, no smell and kind staffs
Stayed 1 night in Mar 2024

6/10 Okay

Fellina

Liked: Staff & service
Staff were friendly, easy parking, quiet area. Breakfast was ok but there were a few flies in the room.
Stayed 2 nights in Mar 2024

2/10 Terrible

Wendy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The furniture in the room was very dirty and dusty. The bathroom also was not clean. The temperature gague was rusted and looked unsafe.
Stayed 2 nights in Mar 2024

6/10 Okay

Thomas

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
nice and basic
Stayed 1 night in Mar 2024

4/10 Poor

Jeff

Business traveller
Liked: Staff & service
The quality of the TV channels was from the 70s and it took 10-15 minutes for the shower to heat up.
Stayed 4 nights in Mar 2024

6/10 Okay

shae, Thorndale

Travelled with family
Liked: Cleanliness
Basic, dated and worn.
Stayed 1 night in Mar 2024

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There was a fair bit of traffic noise because we were right beside the gas station and the room heaters make a lot of noise but you get used to the drone after a bit.
Stayed 1 night in Mar 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
All all staff list helpful and pleasant to deal
Stayed 1 night in Mar 2024

10/10 Excellent

Duane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room was very clean, very nice beds, heater worked well, free wifi, but free cable??? its 2024, come onnnnn.
Stayed 1 night in Mar 2024

8/10 Good

Roza

Stayed 1 night in Feb 2024

8/10 Good

Shannon

Stayed 1 night in Feb 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly welcome, clean rooms and very comfortable beds. Furniture rather dated and old.
Stayed 1 night in Feb 2024

4/10 Poor

Michele

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Outdated and worn. Horrible decor. The bed sunk in the middle. Could use a better cleaning, paying better attention to details and the corners, behind doors. Toilet seat was broken and toilet wobbled.
Stayed 1 night in Feb 2024

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
A little dated but the staff were helpful and friendly.
Stayed 2 nights in Feb 2024

10/10 Excellent

Dibya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and accommodating. Hats off to Lindsay the manager for making my stay excellent as well as the other staff. I wish you guys nothing but success and wellness. Thank you.
Stayed 22 nights in Jan 2024

8/10 Good

Lawrence

Liked: Cleanliness, staff & service
Convenient Property is getting dated
Stayed 1 night in Jan 2024

10/10 Excellent

Monica

Stayed 1 night in Jan 2024

2/10 Terrible

David

Disliked: Cleanliness, staff & service
Property is outdated and poorly maintained. Staff seemed uninterested in problems identified.
Stayed 1 night in Jan 2024

8/10 Good

Michelle

Stayed 1 night in Jan 2024

4/10 Poor

Sharai

Business traveller
Disliked: Cleanliness, property conditions & facilities
The wash basin in my room the water was not flowing well. It was blocked. The dining staff were very good.
Stayed 2 nights in Jan 2024

6/10 Okay

Chance

Stayed 1 night in Jan 2024

8/10 Good

james

Ccc
Stayed 1 night in Jan 2024

6/10 Okay

Ryan

Liked: Staff & service, amenities
There was no hot breakfast in the morning. The motel is old and worn. The chair in my room looked like it was picked out of the trash
Stayed 1 night in Dec 2023

2/10 Terrible

Justin

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Darcy

Stayed 1 night in Dec 2023

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value, clean rooms, and a good comfortable sleep.
Stayed 1 night in Dec 2023

10/10 Excellent

James

Stayed 2 nights in Dec 2023

6/10 Okay

Angela

Disliked: Property conditions & facilities
light in one room did not work and then moved rooms and the second one was missing one of the shower doors.
Stayed 1 night in Dec 2023

8/10 Good

Gavin

Stayed 1 night in Dec 2023

6/10 Okay

SUSAN

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was friendly and helpful.
Stayed 1 night in Dec 2023

6/10 Okay

Cheryl

Stayed 1 night in Dec 2023

10/10 Excellent

ALLAN, TORONTO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet Clean & the breakfast excellent, along with the very gracious & attentive breakfast employee ( sorry didn’t get her name , should be commended…. A job well done, pride in her work !
Stayed 2 nights in Nov 2023

8/10 Good

Bonnie

Stayed 1 night in Dec 2023

8/10 Good

Aleksandrs

Stayed 4 nights in Nov 2023

8/10 Good

Kelly

Stayed 1 night in Nov 2023

8/10 Good

Marcel

Stayed 1 night in Nov 2023

8/10 Good

Marwan

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff is so friendly
Stayed 3 nights in Nov 2023

2/10 Terrible

Wendy

Travelled with family
Disliked: Cleanliness, staff & service
Receptionist was unfriendly and did not even get up to greet me when I arrived. She offered no conversation or information about the stay at all. The room was smelly and the sheets on one of the beds had some stains on both the top and bottom sheets. There was no coffee or even a coffee pot and no hair dryer. We informed the unfriendly receptionist and were told there was no one from housekeeping that could help us, so she gave us keys for another room 2 doors down, but it was exactly the same as the one we were in, so we exchanged the sheets from the second room and changed the bedding ourselves…very poor customer service. The same person was on check out next morning and still just as unprofessional and unfriendly. We will never return to Comfort Inn in Port Hope again. I think we should have at least been given a discount!
Stayed 1 night in Nov 2023

10/10 Excellent

Gavin

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dog friendly! Affordable. Close to dining options and an affordable gas station. Perfect overnight on a long trip.
Stayed 1 night in Nov 2023

10/10 Excellent

Dmytro

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay
Stayed 3 nights in Nov 2023

2/10 Terrible

Dibyendu

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The initial room provided was dirty and lots of broken stuff (bed, non working lights, bathroom vent, door latch). Had to switch room. Both rooms had large flies and carpet stains. The check-in staff was nice and helpful. The check out staff in the morning was extremely rude. They couldn’t even accommodate a courtesy additional 15-minute late checkout for the inconvenience. Never staying again.
Stayed 1 night in Nov 2023

8/10 Good

Kelly

Liked: Cleanliness, staff & service
For the price very good room and nice breakfast but really in bad need of updating heater in room rusted and when tried to turn on heat made horrible sound. Room clean but needs some TLC. Staff helpful and polite.
Stayed 1 night in Nov 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly. Rooms clean and comfortable
Stayed 2 nights in Oct 2023

8/10 Good

Mary

Stayed 3 nights in Oct 2023

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023