Pool

Reviews of Crown Metropol Perth

4 out of 5
Crown Metropol Perth
Great Eastern Highway, Burswood, WA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 708 out of 984 reviews" "
Rating 8 - Good. 221 out of 984 reviews" "
Rating 6 - Okay. 41 out of 984 reviews" "
Rating 4 - Poor. 12 out of 984 reviews" "
Rating 2 - Terrible. 2 out of 984 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

John

Disliked: Cleanliness, staff & service
Great location if attending an event at Optus stadium. An easy 10 minute walk.
Stayed 1 night in Jun 2022

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness
Hi this is three time staying at the Metropol Perth . I was disappointed with the room went there for my 50th birthday. Was put in a disability room and on the first floor with a light which was on all night for the pool
Stayed 1 night in Jul 2020

10/10 Excellent

Lisa, Perth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely surprise for anniversary there was flower petals on the bed and bottle of bubbles and chocolates.ordered of our friends that the hotel sorted. Looked amazing
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2020

10/10 Excellent

Lisa, Aveley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great spot to relax. The pool and facilities are fantastic.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were greeted upon arrival. The ease of checking in was great. The facade is enormous with mant restuarants to choose from. The rooms are very clean. Highly recommended . I hope to stay at the Crown again very soon.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Kerry, Burswood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved all the amenities. Room spray (air freshner) was a bit over powering.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2019

10/10 Excellent

K, Perth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing break
Had a fabulous time. Felt so relaxed when I got home

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay here
Great hotel spent the whole time in the complex as not much else around the crown but plenty of restaurants and bars to spend time in and the casino

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Best hotel in Perth
Pity they have a duty manager that was far from helpful and didn't do as he said he would, replace him with a customer focused employee and u have an excellent experience..!!

8/10 Good

paul, perth wa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
first timers staying
great rooms plenty of room big bath loved the pool area and well equipped gym and the staff were all polite and friendly thanks

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent buffet breakfast & late checkout
Massive selection for the buffet breakfast and the late check out allowed plenty of time for breakfast and packing. Plenty of restaurants (food & price) to pick from. Room prices are pretty good when on special or early booking. Room and bed very comfortable

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a fabulous stay for a special occassion.
Excellent room, turn down service. Access to Level 9 lounge with pre dinner drinks and breakfast. Had a lovely stay and will return.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
Good
Room was dirty. Lights in liqueur cabinet could not be turned of. Pillows too soft.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. Plenty to do eat and drink etc etc

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic experience could not of asked for a better experience

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are Fantastic
we were blown away by the staff, their attitude, competence and friendliness

10/10 Excellent

Stephanie, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth every dollar!
Got in early and was unsure if we would get early check in but we had such great service and our room was ready to go upon arrival. Have no complaints! Loved everything and can't wait to visit again!

10/10 Excellent

AIMEE, Perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT SERVICE
sent to see Cats, then booked in, took my daughter to the pool, had lots of fun, then went to Silks for dinner. The Crown gave us a late checkout and also upgraded us to the top floor!! Then breakfast at the Atrium. thank you Crown, our stay was fantastic

10/10 Excellent

GiGi, Perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just right.....
As a family of four, we were looking to spend some quality time together during the school holidays, however didn't plan to fly overseas. Fortunately we don't live far from the Crown and decided to book our luxury getaway experience for a couple of days. Not only are the facilities perfect, but we enjoyed the relaxed atmosphere of the Atrium Buffet restaurant in the evening and were welcomed by the friendly staff throughout our stay. Whether we spoke with the concierge, guest room services or the pool kiosk / spa it was a pleasant experience around every corner. We were made to feel very welcome, which is not always the case when you have a young family and children are still learning their Ps and Qs.

10/10 Excellent

Garry, Cwmbran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tip top
Very enjoyable stay

6/10 Okay

Natalie, Rockingham

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful but Overpriced!
Our reason for choosing this hotel was because we had a seminar in the ballroom the next morning. The room was beautiful, it had a comfortable bed, a large bath tub and a big rain water shower head. Service by the pool lacked as we had to keep trying to waive down a waiter. Mojito was overpriced at $20. The outdoor pool was not heated and was freezing! The indoor heated pool was too hot and was overcrowded with kids. Later that night we realised how much the room was not sound proofed. We could hear other guests walking by the door, our neighbours TV and the trucks loading outside. Overall we were satisfied with the hotel because of its location but we do not believe that the experience lives up to the price point of the room. Hopefully when they open their six star hotel the prices will come down for this hotel.

8/10 Good

perthscouse, perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good facilities, pleasant staff.
A pleasant weekend break, good restaurants on site, nice location on the river and able to enjoy long morning walks through to South Perth.

10/10 Excellent

Robert, Canning Vale WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed at Crown as a treat, we were treated like kings, well worth the brass

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

KARLEEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing
from the time we arrived until departure staff where attentive and helpful.

8/10 Good

Linda, Perth

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room for a night
Room was adequate, nice bath. Smelt like someone had previously smoked in the room.

10/10 Excellent

tony and tracey, east fremantle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service Friendly and included late checkout
Special occasion made more special Room was goirgeous

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Glenice, Great Southern

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never fails to impress
Just a single stay that should have been longer so will definitely be longer next time. Great hotel for a treat night as lots of great restaurants.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel but to expensive. Had to pay to use steam bath facilities in gym.

8/10 Good

belinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Steven, Perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star accommodation
Large rooms beautifully furnished and up to date

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Naum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wedding Anniversary
Great Stay. Maybe they can warm up the water in the pool as it was very cold.

6/10 Okay

Jilly, Beverley, WA

Disliked: Property conditions & facilities, room comfort
Nice hotel
Disappointing, room was too cold as air con didn't work, was a passion killer! Lavatory button got stuck every time you used it. Didn't like surcharge on b/c usage.

6/10 Okay

Janet, Calgary

Liked: Cleanliness, property conditions & facilities
3 star experience
The room was 1500 sq feet and had only 1 toilet which was a disappointment, there was also no dvd playing capability as we travel with our favorite shows nor any ability to connect the ipad with the tv. We came from Visitng Bali where this is commonplace and at crown metropol it took their IT department after 2 visits to say it just wasnt possible. The restaurants at the property all close quite early which is unfortunate for a casino open 24 hours. They have a 24 hours mcdonalds on site to which we went to and found a couple coming out of the mens bathroom together perhaps celebrating their evening before a big mac attack. Our room came with access to the executive lounge on the 9th floor which has tasting plates and drinks between 5:30 and 7 when we went 1 night they told us they had run out of food so sorry. The minibar checks are done in the morning which disturbed us every day. When we realized we were in perth 1 day longer than we expected and we tried to extend our stay (but downsize to something more reasonable) the hotel operator spent 10 minutes telling us that our room did not exist. So the front desk button goes to any crown metropol locatio and it had forwarded us to a melbourne location. With all the fruatrating issues we chose to atay somewhere else and enjoyed it so much more. In terms of the locatio - there is nothing to really walk to in the area, it is an isolated property. We would never choose to stay here again.

10/10 Excellent

Tim, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
I hadn't stayed here for a number of years. It has been expanded and all rooms upgraded. Excellent rooms, facilities and restaurants.

10/10 Excellent

jayne , h

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Well worth the money. Luxury rooms. Pool and gym outstanding . great access for the crown complex will be going again

10/10 Excellent

Chantelle, Perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel with plenty on offer
My husband and I booked a room to stay after our wedding on Valentine's Day. We found convenient parking, received excellent service and were happy with the selection of entertainment. We took a wander around the complex to see what was on offer and to see what had changed since the last time we were there and were pleasantly surprised. Even though Crown mostly caters to adults, we were happy to note that there are accommodations for families with children also. We had a lovely evening enjoying the live entertainment in the Groove Bar, then heading back up to our room to utilise the room service option and order a movie. We finished our stay with breakfast at the Merrywell, which was well priced, delicious fresh food and very large portions. We definitely will be booking another stay at Crown Metropol.

10/10 Excellent

j, qld

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
Not cheap but great for a special occasion. Fabulous food available in several upmarket restaurants.

8/10 Good

Rose, Rockingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crown you need to review car park charge or facili
Very pleasant stay for family wedding nearby. Family get together meals and catch up. Paid for two night car park $100a when stayed two nights - to find our car BMW new was covered in dust on return to us on departure - not happy about that !!!

10/10 Excellent

Geneve, Perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend getaway
We went for the valentine weekend and had a lovely stay enjoying every moment the hotel had to offer. Great weekend away from home.

10/10 Excellent

Julie, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
total relaxation
beautiful hotel, amazing pool area with lounges in the pool!! we went to see the lion king next door, you dont need to leave to find something to do