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Reviews of Red Roof Inn Pensacola – I-10 at Davis Highway

2 out of 5
Red Roof Inn Pensacola – I-10 at Davis Highway
7340 Plantation Rd, Pensacola, FL

Reviews

5.6
Rating 10 - Excellent. 162 out of 1006 reviews" "
Rating 8 - Good. 192 out of 1006 reviews" "
Rating 6 - Okay. 188 out of 1006 reviews" "
Rating 4 - Poor. 190 out of 1006 reviews" "
Rating 2 - Terrible. 274 out of 1006 reviews" "

5.8/10

Cleanliness

6.6/10

Staff & service

5.0/10

Amenities

5.6/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Raul

Stayed 5 nights in Mar 2024
Response from Sashauna RediResponse Specialist on 28 Mar 2024
Hello Raul,Thank you for taking a moment to complete our survey regarding your recent stay at the RED ROOF INN PENSACOLA - I-10 AT DAVIS HIGHWAY. I'm so glad we earned your 5/5 score. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

8/10 Good

Collette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wish they had better TV channel options. All of the kid options were pay per view
Stayed 2 nights in Mar 2024
Response from Linton RediResponse Specialist on 24 Mar 2024
Dear Collette,Thank you for telling us about your recent visit at RED ROOF INN PENSACOLA - I-10 AT DAVIS HIGHWAY. We thank you for your 4/5 score. However, you indicated that you wish we had better TV channel options. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LintonRed Roof ManagementRediResponse Specialist

6/10 Okay

molly

Travelled with pets
Disliked: Property conditions & facilities
The bed was extremely thin and uncomfortable, the flipping seat in the bath was not able to be moved upright and was rusted, and the tv guide was not functioning. I have had positive experiences at other Red Roof Inns and was disappointed in this one along with no information shared prior regarding pet policies where I was traveling for plans to include a night out without my dog but was unable to leave him unattended in the room.
Stayed 2 nights in Mar 2024
Response from Olivia RediResponse Specialist on 19 Mar 2024
Thank you, Molly, for telling us about your stay at the Red Roof Inn Pensacola – I-10 at Davis Highway. I am disappointed that your experience was less than ideal due to the bed you found to be thin and uncomfortable, the bath seat was not able to move and all the other concerns mentioned. Please accept our sincerest apologies for the impact this had on your stay and can assure you that this is not reflective of our usual standards. While Red Roof's goal is to provide clean and comfortable accommodations for all guests, it seems we have fell short with you, so your comments will be reviewed by staff in an effort to ensure your experience is not repeated in the future. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,OliviaRed Roof Management RediResponse Specialist

6/10 Okay

Steve

Travelled with family
Liked: Staff & service
Disliked: Amenities
Good value and able to travel with medium size dog. Room was older but clean. Minimal amenities. Easy location surrounded by restaurants and retail choices. Okay for a quick, overnight stay.
Stayed 1 night in Mar 2024
Response from Kerry-Lee RediResponse Specialist on 16 Mar 2024
Dear Steve,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN PENSACOLA - I-10 AT DAVIS HIGHWAY. I was happy to read though your room was older, it was clean, we were close to restaurants, and you were able to bring your pet. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kerry-Lee Red Roof ManagementRediResponse Specialist

6/10 Okay

Patricia

Travelled with family
Disliked: Staff & service
Very hard to locate from Davis. Communication with desk clerk difficult. Room satisfactory for rate
Stayed 1 night in Mar 2024
Response from OnielRediresponse Specialist on 13 Mar 2024
Hi Patricia,Thank you for taking the time to write a review of your stay at the Red Roof Inn Pensacola – I-10 at Davis Highway. It's really nice that you took liking to our prices, however, we strive to provide guests with the best customer service and all the comforts of home, so I am disappointed to read the encounter you described.Please note that your feedback is appreciated and will be taken into consideration to makes changes to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
I liked it . It was good . But it was clean but it could of been more cleaner . But it was nice !
Stayed 1 night in Feb 2024
Response from Sashauna RediResponse Specialist on 26 Feb 2024
Dear Juan,Thank you for taking the time to share your feedback regarding your stay at the Red Roof Inn Pensacola – I-10 at Davis Highway. I'm so glad you liked your stay and it was good, prompting your 4/5 score. We will take your comments about the cleanliness into consideration to make changes to improve our customer experience.Please know that at Red Roof we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof Management RediResponse Specialist

10/10 Excellent

Jim

Liked: Staff & service
Disliked: Property conditions & facilities
Needs updating
Stayed 1 night in Feb 2024
Response from Linton RediResponse Specialist on 22 Feb 2024
Dear Jim,Thank you for telling us about your recent visit to RED ROOF INN PENSACOLA - I-10 AT DAVIS HIGHWAY. We thank you for your perfect scoring. However, you stated that our hotel needs updating. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
I like the location
Stayed 7 nights in Feb 2024
Response from Linton RediResponse Specialist on 21 Feb 2024
Dear Brian,Thank you for sharing your thoughts on your recent visit to RED ROOF INN PENSACOLA - I-10 AT DAVIS HIGHWAY. It's good to read that you were fond of our location, which resulted in your 5/5 score. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

10/10 Excellent

Gary, Littleton

Stayed 1 night in Feb 2024
Response from Sashauna RediResponse Specialist on 20 Mar 2024
Hello Gary,Thank you for taking a moment to complete our survey regarding your recent stay at the RED ROOF INN PENSACOLA - I-10 AT DAVIS HIGHWAY. I'm so glad we earned your 5/5 score. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

6/10 Okay

david

Travelled with partner
Disliked: Amenities
Just a room. They required a $50.00 cash deposit, so if you do not carry cash you will be in trouble. Stayed 4 nights and no maid service during the stay. Room had a iron but no ironing board. No fridge, no microwave, and tiny bathroom. At check out had to wait for them to inspect the room to get my deposit back. Will not be going back.
Stayed 4 nights in Jan 2024
Response from Recordo Rediresponse Specialist on 3 Feb 2024
Hello David,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Pensacola – I-10 at Davis Highway. It's disheartening to hear that your stay fell short due to the size of our bathroom not to your liking, a missing iron board, a required deposit, along with other highlighted concerns. Red Roof apologize for the highlighted poor experience.Please consider exploring our room option to select the one that best suits your needs. Sincerely,RecordoRed Roof ManagementRediresponse Specialist

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and did all they could to make my stay the best! It is in a wonderful and safe area with plenty of restaurants and shops nearby. Right off the interstate.
Stayed 2 nights in Jan 2024
Response from Sashauna RediResponse Specialist on 31 Jan 2024
Dear Vincent,Thank you for taking the time to share your feedback regarding your stay at the Red Roof Inn Pensacola – I-10 at Davis Highway. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our friendly staff, the safe area, the proximity to the interstate and the other kind remarks you mentioned. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof Management RediResponse Specialist

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Linton RediResponse Specialist on 11 Jan 2024
Hello Kevin, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PENSACOLA - I-10 AT DAVIS HIGHWAY and I were delighted to see your perfect score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

2/10 Terrible

Vera

Disliked: Cleanliness, property conditions & facilities, room comfort
I had to leave an hour after leaving. My skin started breaking out.
Stayed 1 night in Dec 2023
Response from Linton Rediresponse Specialist on 30 Dec 2023
Dear Vera,Thank you for telling us about your recent visit to RED ROOF INN PENSACOLA - I-10 AT DAVIS HIGHWAY. I was saddened to hear about your stay been cut short. We continually work to improve our hotel, so I really appreciate you providing us with your feedback.I do hope that you will return to our hotel, or any of our other Red Roof brand locations in the future. Regards,Red Roof Management

10/10 Excellent

Kindric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and quite hotel recommend if your visiting for small time
Stayed 4 nights in Dec 2023
Response from Antonio,RediResponse Specialist on 27 Dec 2023
Dear Kindric,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN PENSACOLA - I-10 AT DAVIS HIGHWAY. It’s great to hear that you found our property to be conveniently located and tranquil. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Antonio,Red Roof ManagementRediResponse Specialist

8/10 Good

Jerry W.

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to the freeway and dinning. Everyone was really nice
Stayed 1 night in Dec 2023
Response from Carla RediResponse Specialist on 26 Dec 2023
Dear Jerry, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Pensacola – I-10 at Davis Highway. I am glad to read that you were pleased with our staff and the convenience of our location to the free way as well as dinning areas. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, CarlaRed Roof ManagementRediResponse Specialist

2/10 Terrible

Tameko

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Unhappy camper
No heat, no fridge, no microwave, tv didn’t work to remotes, and had a musty smell or pet smell 3rd attempt and overall not satisfied at all!!!
Stayed 2 nights in Dec 2023
Response from LaTunde Murrant. Rediresponse Specialist on 23 Dec 2023
Dear Tameko,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN PENSACOLA - I-10 AT DAVIS HIGHWAY. Red Roof sincerely appreciates your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the odor you encountered, having no heat and all other concerns that you mentioned. We ultimately aim for all our guests to have a positive, clean and comfortable stay, so disheartened to hear this was not the impression left with you. We will take your comments into consideration and shared with management to make changes to improve our customer experience. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,LaTundeRed Roof Management RediResponse Specialist

10/10 Excellent

Lashanta

Stayed 1 night in Dec 2023
Response from Gabrielle RediResponse Specialist on 11 Jan 2024
Thank you for taking a moment to leave a review, Lashanta. The staff and I at the Red Roof Inn Pensacola – I-10 at Davis Highway appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Red Roof Management

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The management was extremely friendly
Stayed 1 night in Dec 2023
Response from Adraine RediResponse Specialist on 18 Dec 2023
Hello Jason,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PENSACOLA - I-10 AT DAVIS HIGHWAY and I appreciate your 4/5 score following your stay. I am happy to read that you found the management team to be extremely friendly. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip at Red Roof.Sincerely,AdraineRed Roof ManagementRediResponse Specialist

6/10 Okay

james

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2023
Response from Chevanese RediResponse Specialist on 7 Dec 2023
Thank you, James, for being our guest at the Red Roof Inn Pensacola – I-10 at Davis Highway. We value you as a our guest and welcome your 6/10 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

10/10 Excellent

Ashante

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean also great staff members
Stayed 4 nights in Nov 2023
Response from Chevanese RediResponse Specialist on 28 Nov 2023
Hello Ashante,Thank you so much for posting a review of your stay at the Red Roof Inn Pensacola – I-10 at Davis Highway. I am glad to read that you were pleased with with the cleanliness of our hotel and the impression our staff members left with you, as you stated they were great. At Red Roof, our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit. Thank you again, Ashante, for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

8/10 Good

David

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in Nov 2023
Response from Chevanese RediResponse Specialist on 19 Nov 2023
Thank you, David for being our guest at the Red Roof Inn Pensacola – I-10 at Davis Highway. We value you as a our guest and welcome your 8/10 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

2/10 Terrible

Rafael

Business traveller
No hot water.
Stayed 1 night in Nov 2023
Response from Sashauna Red Roof Management on 15 Nov 2023
Dear Rafael,Thank you for taking the time to tell us about your stay at the Red Roof Inn Pensacola – I-10 at Davis Highway. I am sorry that your experience did not meet your expectations, prompting your 1/5 score. The situation you described regarding the lack of hot water is truly regrettable. We are very sorry for your experience. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. I have shared your feedback with management in an effort to address your concerns.Please know that we value you as our guest and appreciate your business. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Very truly yours,SashaunaRed Roof Management RediResponse Specialist

4/10 Poor

Amya

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023
Response from Dannielle Rediresponse Specialist on 6 Nov 2023
Hello Amya, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PENSACOLA - I-10 AT DAVIS HIGHWAY are saddened to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Dannielle Red Roof Management Rediresponse Specialist

2/10 Terrible

Salvador

Disliked: Staff & service, property conditions & facilities
Very rude and prejudice place to be at, the hotel is also very hazardous and unsafe environment I wouldn’t recommend staying here.
Stayed 1 night in Oct 2023
Response from Chevanese RediResponse Specialist on 24 Oct 2023
Dear Salvador,Thank you for your recent review of your stay at the Red Roof Inn Pensacola – I-10 at Davis Highway. The situation you described regarding the less than ideal encounter you had at our hotel and the unsafe environment is truly regrettable. I sincerely apologize for your experience.Thank you for sharing your concerns and I wish you all the best in your future travels.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

6/10 Okay

Yvette, Tallahassee

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Every towel I had was dirty/stained, bedding was tattered somewhat dirty
Stayed 1 night in Oct 2023
Response from Chevanese RediResponse Specialist on 24 Oct 2023
Dear Yvette,Thank you for taking the time to tell us about your experience at the Red Roof Inn Pensacola – I-10 at Davis Highway. We appreciate your 3/5 rating. However, please accept our sincerest apologies for the uncleaned, and stained towels and the condition of the bedding you described. At Res Roof, your feedback is important to us and will be taken into consideration to make changes to improve our customer experience.Please keep us in mind for a future stay so we can show you how we are continuously working to grow and evolve in these areas.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
stayed here during parent's final days
Used to be we'd have a small fridge & microwave in the room. I was here for almost a week and really needed these amenities.
Stayed 3 nights in Oct 2023
Response from Chevanese RediResponse Specialist on 1 Nov 2023
Hi Philip,The staff at the Red Roof Inn Pensacola – I-10 at Davis Highway thanks you for your 8/10 rating. We certainly take missing amenities very seriously as we ensure our guests satisfaction. Upon investigation, I saw where a Standard King room was reserved and the listed amenities are a part of the package. I sincerely apologize if this wasn't disclosed prior to check-in. On your next stay should you require a microwave or refrigerator, please consider one of our Deluxe or Superior room. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we would love to see you again, should your travels bring you back to our area.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

4/10 Poor

Esteban

Room had a smell the bed you could feel the springs very uncomfortable and the crowd outside smoking weed and drinking not satisfied at all
Stayed 1 night in Oct 2023
Response from Chevanese RediResponse Specialist on 21 Oct 2023
Dear Esteban,We are sorry to hear your recent experience at the Red Roof Inn Pensacola – I-10 at Davis Highway did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We appreciate your business and truly value your feedback. Sincerely,ChevaneseRed Roof Management RediResponse Specialist

4/10 Poor

uma vasu ravi

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Needs to improve a lot, toilet, flush out not in good condition, staff are good, night lots of shoutings from neighbors
Stayed 1 night in Oct 2023
Response from Koki on 16 Oct 2023
Thank you for your feedback.

8/10 Good

Allen

Liked: Staff & service, property conditions & facilities, room comfort
Good location
Good location
Stayed 1 night in Oct 2023
Response from koki on 11 Oct 2023
Thank you

8/10 Good

Preston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Chevanese RediResponse Specialist on 27 Oct 2023
Thank you for being our guest, Preston, at the Red Roof Inn Pensacola – I-10 at Davis Highway. We value you as a our guest and welcome your 8/10 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. We would love to see you again, should your travels bring you back to our area.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

8/10 Good

Donald

Stayed 1 night in Aug 2023
Response from Chevanese RediResponse Specialist on 13 Sept 2023
Hello Donald, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Pensacola – I-10 at Davis Highway and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof Management RediResponse Specialist

8/10 Good

Tracy

Liked: Staff & service
Disliked: Cleanliness
There were suspicious people hanging around the properties.
Stayed 3 nights in Aug 2023
Response from Chevanese RediResponse Specialist on 13 Sept 2023
Dear Tracy,Thank you for taking a moment to complete our survey following your stay at the Red Roof Inn Pensacola – I-10 at Davis Highway. I'm so glad we earned your 4/5 score. However, I was saddened to read that our clientele wasn't to your liking. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

6/10 Okay

Ruben

Travelled with family
Stayed 1 night in Sep 2023
Response from Chevanese RediResponse Specialist on 27 Oct 2023
Hello Ruben,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Pensacola – I-10 at Davis Highway and I appreciate your 6/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

10/10 Excellent

Tim

Stayed 2 nights in Sep 2023
Response from Abigail RediResponse Specialist on 8 Sept 2023
Hello Tim,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Pensacola – I-10 at Davis Highway and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Abigail RediResponse Specialist

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent budget inn, will stay again.
Lot Surrounded by Beautiful, mature trees. Affordable, bug free, pay nonrefundable fee to save to save even more. There was also a $50 deposit, and it was refunded at site at check out. Reasonably clean. Floors in every budget motel I’ve stayed in will get feet dirty, so I just wear dark socks and or sandals, but mostly nothing visibly dirty except in some corners, but I’m a house cleaner, so I look for that on a job And not a big deal to me if I’m not on a job. updated, comfortable beds. Tiny square refrig and microwave for more ,courteous Staff. ground floor as requested, parking right outside exterior room enterance,minor things that didn’t bother me: sink drained slower due to sink stopper not unengaging. Mentioned at checkout just so management knew and work order for scheduled repair already, musty room smell, due to heat, humidity if doors to rooms are open for any significant time. I didn’t notice the odor after in there for a few minutes and it didn’t bother my family at all. Kids stay free and one pet which is nice. stressful to get out off since we had to cross a lot of lanes to go where we wanted or make an u turn, but there was a back way in as well. Left message to get earlier checkin which they didn’t get but 2 pm checkin was no problem. ice, vending machine and room coffee maker. Waffle House within stones throw and a sports bar nearby. Door used easy card, deadbolt work? Chain lock broken, quiet, fans on. Will stay again.
Stayed 4 nights in Aug 2023
Response from LaTunde Murrant. Rewards Specialist on 7 Sept 2023
Dear Valued Guest,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN PENSACOLA - I-10 AT DAVIS HIGHWAY. Red Roof value you as our guest and welcome your 8/10 score. It's great to know that you appreciate that the lot is surrounded by beautiful, mature trees, our comfortable beds and all the positive comments that you highlighted. However, regarding your comment that the sink drained slower, musty room smell and any other concerns stated. These will be taken into consideration. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

8/10 Good

Rudolph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from koki on 5 Sept 2023
Tank you for your feedback.

10/10 Excellent

Mary

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All went well once we found it
Stayed 1 night in Aug 2023
Response from Koki on 31 Aug 2023
Thank you for your feedback.

6/10 Okay

Eric

Stayed 1 night in Aug 2023
Response from kokila on 25 Aug 2023
Thank you for your feedback.

2/10 Terrible

Arthur

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Chirell Rediresponse Specialist on 20 Aug 2023
Dear Arthur,Thank you for taking a moment to complete our survey at the Red Roof Inn Pensacola - I-10 at Davis Highway, prompting your 1/5. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Chirell Rediresponse Specialist

2/10 Terrible

Bryce

Disliked: Cleanliness, property conditions & facilities
N/a
Stayed 1 night in Aug 2023
Response from Antonio,RediResponse Specialist on 2 Sept 2023
Hello Bryce, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PENSACOLA - I-10 AT DAVIS HIGHWAY and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management

10/10 Excellent

Adele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from koki on 17 Aug 2023
Thank you for your feed back

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from koki on 16 Aug 2023
Thank you for your feedback.

4/10 Poor

Annabelle

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from koki on 13 Aug 2023
Thank you for your feedback

2/10 Terrible

Josh

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not respond well to request of customer
Stayed 1 night in Aug 2023
Response from koki on 14 Aug 2023
Thank you for your feedback.

8/10 Good

BEVERLY

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2023
Response from Gabrielle RediResponse Specialist on 13 Aug 2023
Thank you for taking a moment to leave a review, Beverly. Myself and the staff at the Red Roof Inn Pensacola - I-10 at Davis Highway appreciate your 8/10 score following your stay. We aim to deliver positive experiences and we’re happy you were satisfied. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area.Sincerely,GabrielleRediResponse Specialist

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Comfy & quiet
Stayed 3 nights in Jul 2023
Response from Nishaye Red Roof Management on 2 Aug 2023
Dear Debbie, I appreciate you sharing your feedback following your stay at the Red Roof Inn Pensacola - I-10 at Davis Highway. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit, prompting your 10/10 score. We always enjoy hearing about the positive experiences our guests have at our hotels. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

8/10 Good

DeSounthia.

Liked: Staff & service
Stayed 2 nights in Jul 2023
Response from Nishaye Red Roof Management on 2 Aug 2023
Dear Desounthia, Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn Pensacola - I-10 at Davis Highway. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit, prompting your 4/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,NishayeRed Roof ManagementRediResponse Specialist

2/10 Terrible

Natassha

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The places smelled so bad. It was not clean and looked like a crack hotel!
Stayed 2 nights in Jul 2023
Response from Nishaye Red Roof Management on 1 Aug 2023
Dear Natassha, We are sorry to hear your recent experience at the Red Roof Inn Pensacola - I-10 at Davis Highway did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We appreciate your business and truly value your feedback. Sincerely,NishayeRed Roof Management RediResponse Specialist

2/10 Terrible

Kristy

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked online, pulled up after a 7 hour drive and didn’t even want to park or go in! Looked like a trap house! Homeless panhandlers all over. Was definitely NOT taking my 2 year old daughter out the car anywhere near that place. Gave up nearly $100 and went elsewhere. We were tired, driving, and failed to read reviews. Although I didn’t stay here, just pulling into the parking area the vibe was so bad.
Stayed 1 night in Jul 2023
Response from Nishaye Red Roof Management on 1 Aug 2023
Dear Kristy, Thank you for taking the time to tell us about your experience at the Red Roof Inn Pensacola - I-10 at Davis Highway. We strive to provide guests with the best customer service and all the comforts of home, so I am disappointed to read that you had a less than satisfactory experience, prompting your 1/5 score. You indicated that the upkeep of the property was not to your liking. Feedback from our guests is always welcome and your comments will be taken into consideration as we strive to continuously improve the quality of our services.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

2/10 Terrible

Yoshimar

Stayed 1 night in Jul 2023
Response from Olivia RediResponse Specialist on 24 Aug 2023
Hello Yoshimar, The staff at the Red Roof Inn Pensacola – I-10 at Davis Highway and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,OliviaRediResponse Specialist