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Reviews of Extended Stay

2.5 out of 5
Extended Stay
6950 Pensacola Blvd., Pensacola, FL

Reviews

4.2
Rating 10 - Excellent. 26 out of 195 reviews" "
Rating 8 - Good. 18 out of 195 reviews" "
Rating 6 - Okay. 17 out of 195 reviews" "
Rating 4 - Poor. 22 out of 195 reviews" "
Rating 2 - Terrible. 112 out of 195 reviews" "

4.4/10

Cleanliness

6.2/10

Staff & service

4.2/10

Amenities

4.8/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

Linda, Olympia

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This property was so bad that we had to cancel our stay. It was unsafe for 2 women to stay.
Stayed 1 night in May 2024

10/10 Excellent

Micaela

Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice customer service
Stayed 2 nights in May 2024

2/10 Terrible

Keashia

Disliked: Cleanliness
Stayed 14 nights in May 2024

2/10 Terrible

Carol

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

William

Disliked: Cleanliness, amenities, property conditions & facilities
They were overbooked and didn’t have a room for me. Will be requesting a refund.
Stayed 1 night in May 2024

2/10 Terrible

Chanseong

Business traveller, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Did not clean up the room.
Stayed 1 night in May 2024

10/10 Excellent

Brandon

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Okay
Stayed 1 night in Apr 2024

2/10 Terrible

Kyle, Riverview

Business traveller, Travelled with group
Disliked: Cleanliness, property conditions & facilities
Doors don’t have locks on them
Stayed 1 night in May 2024

2/10 Terrible

Abdullah, Tucson

Stayed 1 night in May 2024

2/10 Terrible

LUCRETIA R

Stayed 2 nights in May 2024

10/10 Excellent

Larry

Stayed 1 night in Apr 2024

10/10 Excellent

Larry

Stayed 1 night in Apr 2024

10/10 Excellent

Larry

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Angela M.

Disliked: Cleanliness, property conditions & facilities
Front yard filled with addicts, roaches everywhere, dirty clothes on the steps.
Stayed 2 nights in Apr 2024

10/10 Excellent

Laneytra

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Larry

Stayed 1 night in Apr 2024

2/10 Terrible

Janet

Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
This place needs a visit by code inforcement . Filthy. Bugs galore . Mold everywhere. Unpainted rooms. Like rooms havent seen paint in a decade. Residents stoned and loud. Only a couple of helpful people living in these conditions. Will never go back
Stayed 7 nights in Mar 2024

6/10 Okay

Heather

Stayed 4 nights in Mar 2024

10/10 Excellent

Damarion

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
How comfy and comfortable the ladies at the desk made me and my loved ones feel great job Zoe and Tarena . You guys sure doing a 360 to this place keep it up
Stayed 1 night in Mar 2024

2/10 Terrible

Roger

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Just a terrible experience
Stayed 1 night in Mar 2024

10/10 Excellent

Damarion

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great staff

10/10 Excellent

Donice, Pensacola

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great job . Wonderful place
Stayed 1 night in Mar 2024

2/10 Terrible

Amy

Stayed 1 night in Mar 2024

8/10 Good

Desi

Liked: Cleanliness, property conditions & facilities
It was good
Stayed 14 nights in Mar 2024

4/10 Poor

Victor

Disliked: Property conditions & facilities
It was Sandy and nothing really worked
Stayed 27 nights in Feb 2024

10/10 Excellent

Antario

2/10 Terrible

Leeanna

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
DO NOT BOOK THIS HOTEL
Stayed 1 night in Mar 2024

2/10 Terrible

patrick

Disliked: Cleanliness, property conditions & facilities
I reserved, booked and paid for a room in advance. It took over an hour to find someone to check me in.

2/10 Terrible

Sarah

Disliked: Amenities
I can’t get in- waited at door for 15 minutes. Finally was told they had given my room to someone else because I didn’t check in on time!???? Horrible customer service. Do not recommend.
Stayed 1 night in Mar 2024

10/10 Excellent

Deondre

Stayed 7 nights in Feb 2024

2/10 Terrible

Alexis

Stayed 1 night in Feb 2024

2/10 Terrible

Terrell

Stayed 21 nights in Feb 2024

2/10 Terrible

Breonna

Stayed 8 nights in Jan 2024

6/10 Okay

Terry

Stayed 7 nights in Feb 2024

2/10 Terrible

Kate

Stayed 7 nights in Jan 2024

8/10 Good

Jennifer

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jan 2024

10/10 Excellent

Lisa

Stayed 28 nights in Jan 2024

10/10 Excellent

Jennifer

Travelled with family, Travelled with partner
Liked: Amenities, property conditions & facilities
Staff was amazing from check in till time to decide if I wanted to stay for my extended trip . Zoe ,Dave,house keeping,and the manager where very helpful. Where so warm and friendly they felt like family.

2/10 Terrible

Jose

Travelled with family, Travelled with group
Disliked: Cleanliness, room comfort
Avoid this place
By far one of the worst places I’ve been in reeks in the hallways probably saw a bedbug and the room I reserved was given to someone else because they had a name similar to mines
Stayed 1 night in Jan 2024

10/10 Excellent

Brian

Stayed 10 nights in Jan 2024

2/10 Terrible

Jianping, Gainesville

Stayed 1 night in Dec 2023

4/10 Poor

Sarah

Disliked: Cleanliness, room comfort
The cheap price isn’t worth it
I feel bad giving such a bad review because the staff were all very kind and working really hard but there were only two people trying to handle the front desk, housekeeping, and maintenance all at once. The hotel itself looked like maybe it was in the beginning stages of renovation but was in pretty bad shape. The room wasn’t very clean and was missing drawers and fixtures. I’ve stayed in some dumps and, unfortunately, this was one of the worst.
Stayed 1 night in Dec 2023

2/10 Terrible

Travis

Disliked: Cleanliness, amenities, property conditions & facilities
They gave me dirty sheets and pillows after I asked for them to be changed 5 times so I had to buy my own
Stayed 7 nights in Dec 2023

10/10 Excellent

Chasity

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Jeremy

Disliked: Cleanliness, room comfort
poor quality
the hotel is run down, told property manager bout no toiletries and fridge issue, never got addressed. had to change rooms cause the room i booked was not upto standards. would not recomend.
Stayed 3 nights in Sep 2023

10/10 Excellent

Mary

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very nice receptionist and staff.
Stayed 1 night in Sep 2023

2/10 Terrible

Jennifer

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I came to the property 30 minutes after check out time, and my "room was not ready." Was told to come back in an hour. Showed up an hour and a half later and "room was still not ready." Said to come back later, and I showed up a 9:00pm ready to hit the sack after a long day of traveling and picking up food to cook on the stove in the kitchenette, and was told my booking was "cancelled." I said, ok, well, will I receive a cancellation through Expedia, and the gentleman at the desk said yes. I had to book a last minute hotel, late at night, so didn't get full use of my room. All of the food we had bought went to waste. Had to then eat breakfast at a restaurant that cost an extra $40. After everything, what should have been $140.00 with hotel and food turned into $250.00 that we didn't get to enjoy because I was supposed to be making my friend a home cooked meal. The whole reason I booked this hotel and made the 100 mile trip over. Never mind the gas wasted going back and forth to the hotel when we could have been in the room relaxing. I have now escalated this situation through Expedia 3 times, and the best they can give me is a $50 credit. This entire situation is unacceptable. I have been a travel agent myself, and nothing about this situation is acceptable. If you have a hotel that is doing your customers wrong you elate said customer for further bookings, and deal with the hotel directly. Hotel policy does not apply here. I made no cancellation.
Stayed 1 night in Sep 2023

2/10 Terrible

Tam

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The beds are dirty and smelly. Sheets and blankets have stains on them. We didn’t dare touching anything in the room including the restroom
Stayed 9 nights in May 2023

2/10 Terrible

Robert

Disliked: Cleanliness, room comfort
Only if you are desperate.
Less than one star. Very sketchy neighborhood. Suspicious looking people loitering on the property. Run down building. Only sheets, no coverlets on beds. Poorly lit room with no interior access to lobby. Furnishings in bad condition. Saving grace was manager insisted we look at it before he booked us in because he completely understood we didn't belong there.
Stayed 1 night in May 2023

2/10 Terrible

AMALIA, APO AP 96367

Disliked: Cleanliness, property conditions & facilities
Worst hotel I’ve seen so far, it smells. Feces on the hallways, garbage all over the place, Roaches crawling on the walls, dirty bedsheets with hair and holes. STAY AWAY to this hotel!!!
Stayed 12 nights in May 2023