Standard Room | Interior detail

Reviews of Sawasdee Pattaya

2 out of 5
Sawasdee Pattaya
367 M.10 Soi 13, Pattaya 2 Rd., Nongprue , Banglamung, Pattaya, Chonburi

Reviews

5.6
Rating 10 - Excellent. 9 out of 105 reviews" "
Rating 8 - Good. 24 out of 105 reviews" "
Rating 6 - Okay. 28 out of 105 reviews" "
Rating 4 - Poor. 25 out of 105 reviews" "
Rating 2 - Terrible. 19 out of 105 reviews" "

5.6/10

Cleanliness

6.2/10

Staff & service

6.0/10

Amenities

5.0/10

Property conditions & facilities

Reviews

8/10 Good

DJY, Paris

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room view was one of the best i ever have, room was ok
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2019
Response from Tor on 17 Apr 2019
Dear valued customer, Thank you for your stay with us. We do hope to welcoming you and your guest in the near future. Regards, Pisitchai/Hotel Manager

6/10 Okay

Peter

Disliked: Property conditions & facilities
Budget Hotel
This hotel is a budget hotel close to the bottom of the pile. Certainly nowhere near the 950 Baht walk-in price, (I got a deal so was happy with the price, just), The furniture was ready to collapse & under the bed had not been cleaned in months, (A baby's bottle underneath for starters). Noisy mezzanine 1st. floor. People banging constantly being locked out. Reception letting people into the hotel in the middle of the night who were not stopping there. The balcony constantly flooded. Small sink with ill-fitting plug complete with small low toilet bowl, Shower above the toilet bowl. (Weird but I got used to it). Front steps disabled unfriendly. Back Fire Escape steps blocked all day with dirty linen. Having said all that I would stop there again because of the area & providing the price was right. The cleaners were polite & respected the "Do Not Disturb" sign. I did not eat there so cannot comment.
Stayed 21 nights in Dec 2018
Response from Tor/Hotel Manager on 22 Jan 2019
Dear Mr. Peter, Thank you for your stay with us and giving us some feedback. We do hope to welcoming you again in the near future.

10/10 Excellent

Geoffrey

Staff very helpful and friendly rooms very good for price you pay l payed less than 300 bahts for a night and thats for 2 people staying in room
Stayed 1 night in Nov 2018

6/10 Okay

philip

It is what it is
Stayed 7 nights in Jun 2018
Response from wei on 26 Jun 2018
Thank you for stay with us at Sawasdee Pattaya and write your review. We hope to have a chance to welcome you again.

4/10 Poor

Darrell

Disliked: Cleanliness, property conditions & facilities, room comfort
Response from wei on 14 May 2018
Thanks for your response

6/10 Okay

Ali baqir

it was good
Response from wei on 27 Apr 2018
Thank you for your comments they are most valuable and a great encouragement for our team to continually maintain our high service level. With Best Regards, Wanchai S.Hotel manager.

6/10 Okay

Victor, Vancouver, B.C.

Liked: Cleanliness, staff & service
close to services
clean and comfortable, close to malls, beaches, and transportation
Stayed 2 nights in Jan 2018
Response from wei on 30 Jan 2018
Thank you very much for choosing to stay with us and for sharing your lovely comments for any other potential customers. Best Regards. wanchai Sr.

6/10 Okay

Paul, Broome

Great location for the single traveller. Hotel OK
Overall not bad for the price. Good central location. Housekeeping was not consistent. I was disappointed that the night porter was too busy playing games on his phone to get a towel for me, when housekeeping had missed it. Same porter always seemed to be watching soccer or on guest computers or on his phone. No guest service at all. Even the Night Reception couldn't get him to do his job. Otherwise an OK stay.
Stayed 4 nights in Dec 2017
Response from wei on 20 Jan 2018
Dear valued guest, Tank you very much for your choosing to stay with us, we are apologize for your inconvenience are our concern and improve. we are looking forward to seeing you again in the future. Best Regards, wanchaiS.

8/10 Good

Muhammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great area
Value of money,Good
Stayed 2 nights in Jan 2018
Response from wei on 9 Jan 2018
Thank you for choosing to stay at sawasdee pattaya Hotel and for taking the time to share your experience to experience to other travelers.Best Regards Wanchai S.

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017
Response from wei on 6 Jan 2018
Thanks for your response. We hope to have a chance to welcome you again.

8/10 Good

chris, bangkok

Liked: Cleanliness, staff & service, room comfort
Close to everything
Good hotel for the money, rooms not big but serviceable breakfast pretty basic but again for the money actually pretty good value
Stayed 1 night in Aug 2017
Response from ladda P. on 10 Sept 2017
Thank you very much for your choosing to stay with us.

4/10 Poor

nathaniel

Disliked: Cleanliness, property conditions & facilities, room comfort
Not fit for a Bum
Sawasadee is a local hotel with a lot of age and character, but in its present condition unenjoyable. I was shown 3 rooms before choosing one which was not full of roaches. I later found roaches in my choice also but complained no more since there 2 days only. Roaches are also in the hallways especially at night. Maid followed me room to room complaining in thai to me of my expectations and what did i want or expect. Bed and bedding were very old faded,worn , smelly,permanently stained and etc Furnishings in room are antique and crumbling. Toilet bowl was very old and horrible with stains,odor, and you name it. Sawasadee qualifies as a skid rowe hotel for its filth evident in unreplaced unupgraded common fixtures. It is filthy! I give sawasadee my vote for worst hotel in the city of pattaya but at a premium price since i was charged almost 30 dollars per day.The area is fair but compacted. Breakfast area is shared with roaches. Pattaya city should close this one down as a symbol of pride and support of tourism. I wanted a refund but did not dare argue with the staff.
Thank you for taking valuable time to write the review. We apologize for any lack of service. We will take your review to be the example case for improvement of our service. We will inform the Housekeeping Supervisor to monitor closely and to do the best we can.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very gruby and noisy!
Blood on the sheet, mold in the bathroom and very noisy could not sleep due to loud music from the street. They would not move me and wanted more money. Very seedy place!

4/10 Poor

Charles

Disliked: Property conditions & facilities, room comfort
The rooms were falsely advertised and misleading.
The mattress was badly out of condition, resulting in lower lumbar pain. The shower water pressure was that of a trickle. I've had better shower conditions when deployed on several combat missions. Furnishings were substandard, and there were no difference between what was advertised as "standard" and "superior" rooms. The hotel staff however, whether at the desk or cleaning, were professional.
Response from Nisakorn R. on 11 Jan 2017
Dear Charles Thank you for stay with us at Sawasdee Pattaya hotel and write your comment. We will try the best to improve our product.And we hope to have a chance to welcome you again. Best regards,

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Old sheets and towels withconditioning.
Cheap but poorly furnished and very old towels and linen. Small bugs are common in the shower area. Air conditioning not satisfactory. Will not use again. Also please release the charge against my visa card. I paid everything on arrival. Thank you.

2/10 Terrible

Shlomo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better avoid staying in this bad place
It's A run down hotel , bad bad unpleasant staff

8/10 Good

John, Sydney

Sawasdee Pattaya,Kap! :-)
I stayed in this hotel a few times before and the service was good for a 2 star hotel.This time I had a few problems with the bathroom door and air-conditioning, which were fixed promptly. Breakfast was good and access to the neighbouring Sabai pool was a plus. Thanks Sawasdee..kap. :-)

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
bad hotel
possible the worst hotel ever I never even spent night there as soon as I saw room I checked out I would not let My dog stay here i recommend I Dont bother with this hotel

6/10 Okay

Jeff, USA

Liked: Cleanliness
Hotel stay
Room is a little small, but enough space for luggage, bed, and other things. Area gets a little noisy after 9:00 pm to early morning. Most of the staff are friendly, but one guy at night doesn't seem to care. Some of the furniture in room are a little old. Wifi didn't work all the time in the room. It was also a little slow at times in the lobby. For a good deal I'd stay here. At normal price, there might be better options.

6/10 Okay

Gabor, Budapest

Disliked: Staff & service, property conditions & facilities
A tired, faded, rubdown hotel
This hotel does not look like on the pictures, as most often is the case. :( A neglected, worn-out, tired place. The staff is non-committal, a smile is impossible to get, wifi did bot work all three days I have stayed there. Room is sort ok, with some tired furniture, acceptable for the money. Breakfast is minimal, if not too hungry, something to fill you with. Well, U get what U pay for. But not a penny more.

8/10 Good

David, Essex

Liked: Cleanliness, staff & service
Good Value basic hotel
Hotel is a good basic hotel with clean rooms and very helpful staff,

6/10 Okay

chris, bangkok

good location, budget hotel
for the price this hotel is actually pretty good, location is walking distance to most things, rooms small but in pattaya most attractions are outside anyway, bed comfortable, staggseem a little overworked, but considering that its a budget hotel is ok, breakfast choices limited, but again for the monet ive had a lot worse.... all in all I would stay there again

2/10 Terrible

Paul, Birmingham england

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sawadee pattaya
Lights did not work the room was incredibly shabby i would never stay there again

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Staff & service
Decent hotel, poor service
The hotel and its amenities were fine, and the location is good for the price. I wouldn't stay again or recommend because of the rude staff. They seem to take pleasure in declining requests, and seem to go out of their way to be unhelpful.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
dirty, old, pretty all around nasty. I would never go back.

4/10 Poor

shlomo, thailand

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stay away !!!
Bad, never stay in this hotel again !!! I think this says it all

8/10 Good

Jason, Uthai Thani, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice place to stay in a central location.
The hotel was nice, the bed was a bit hard but still comfortable, and the breakfast buffet was not extensive, but food offered was enough to fill me up for the day ahead. I would stay there again, however I want to see more of the city....so I would stay at another Sawasdee hotel location, the have a few in Pattaya.
Response from Rungnapa on 21 Mar 2015
Dear Valued Guest, Thank you for taking the time to post a review and more importantly, thank you for staying at Sawasdee Pattaya Hotel . I’m pleased to hear that you had great stay and look forward to welcoming you back later in the year. Yours Thankfully, Rungnapa S. Hotel Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice place to stay for your vacation
Awesome hotel, pleasant atmosphere and very pleasing staff behaviour. Neat and tidy, comfort stay at low price.
Response from Rungnapa on 21 Mar 2015
Dear Valued Guest, Thank you so much for your compliments. Nothing pleases us more than to hear that you had an amazing time with us. I have already passed on your kind words to all our staff. They are truly grateful and appreciated you acknowledged their hard work. We look forward to seeing you again in the future. Yours Thankfully, Rungnapa S. Hotel Manager

8/10 Good

graham, bedford

Liked: Cleanliness, staff & service, room comfort
good cheap budget hotel
pleasent stay ,staff very good nothing too much trouble .breakfast good choice help yourself,restarunt menu very good ate at the hotel nearly every night and not one bad meal . i would recomened this hotel to anyone looking for a cheap hotel within walking distance to bars and beach
Response from Rungnapa on 18 Jul 2015
Dear Mr. Graham Thank you for taking the time to provide your review and I am delighted you enjoyed your stay. I will be sure to share your comments with all of my staff and we look forward to seeing you again in the future. Yours Thankfully, Rungnapa S. Hotel Manager

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth staying!
Hotel was very small and very old. Didn't look like we were in a hotel. It was more like a guest house. Worst was bathroom, stinky, chocking, smelly and very very small.

6/10 Okay

a1parklife

Adequate but Rubbish Breakfast!
The room was nothing special but was good value for money however the so called western breakfast would get the kitchen staff sentenced to life in any western country. The eggs were like the rubber ones you used to get in service stations in the UK in the 70's and even the Thai food was cloying and tepid due to the buffet nature of the presentation. The Irony was that 50 yards in either direction there was perfectly presentable food available it just wasn't included in the room price!

4/10 Poor

KJ, Canada

Disliked: Staff & service, property conditions & facilities, room comfort
The bed was OK
I had to ask if my room was indeed the "Superior Double" I had booked because it sure didn't feel that way. I was assured it was a Superior room and I shuddered to think of what a standard room was like. The bed was OK and the breakfast was OK but the staff I dealt with were surly, the room was very small, run down and not particularly clean. I was thankful I had only booked 2 nights.

2/10 Terrible

Neywin, udon, thailand

Disliked: Staff & service
Don't stay here unless you have too!
The staff was relatively rude and non responsive to our pre booked prepaid stay! We waited nearly an hour to check in b cause their computer was unable to be used as it was broken! When asked to call Hotel.com to verify our reservation they were in shock that it could be done that way! I would only stay here if I had no other choice. Hotel was very hard to find by local taxis and Tuk Tuks. This place was nothing like its other places in Thailand owned by the same company! The owners need to replace the staff at this place before it gets such a bad reputation that it is closed due to no customers!

6/10 Okay

ajay

Disliked: Property conditions & facilities, room comfort
Not up to the expectations
Ok

8/10 Good

Dave, Devon England

Liked: Cleanliness, staff & service
Good Accommodation in Pattaya
The hotel is beginning to show its age with some signs of deterioration but is offset by its location in what is now a growing entertainment centre in Pattaya

2/10 Terrible

bad experience

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
the worst guest-house in my life
it was the worst accomodation in my life. i dont want to remembr but i am writting for the others later. from the first, i reserved twin-beds room but i got a double bed room with my mum. and the manager in night said he had no room with twin beds by angry tone of his voice. i didnt need to book if i knew this thing. but next day morning, ิbreakfats? never expect. dirty and simple i can say only never stay here. its very far from the beach and bus stops another manager gave me a room with twin-beds.

8/10 Good

Yves, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good for budget hotel, clean, staff friendly and accomodating, walking distance from Pattaya beach, shopping center, walking street. Many restaurant and bars surrounding the hotel, but quiet. good choice

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and clean place, not far from city beach. Good service, comfortable and clean rooms.

8/10 Good

Moreton

Liked: Cleanliness, staff & service, room comfort
SHOWER
I found that from the start the staff were very helpful in every aspect . My only gripe , but one which is common with many hotels in Pattaya , is that the shower was barely adequate . It lacked direction and power and wet everything in sight except the showerer.Other than that I had no problems with the hotel and wpuld return to it again as it is good value for money

6/10 Okay

Verified traveller

4/10 Poor

Anonymous

Disliked: Staff & service, room comfort
sawasdee pattaya
everything ara average ,near central pattaya beach,near nightlife

10/10 Excellent

Pake

Liked: Cleanliness, staff & service
Very good hotel. Service was
Very good hotel. Service was friendly and excellent! I will be staying there again!

6/10 Okay

Steve P, staines ,uk

Liked: Cleanliness, staff & service, room comfort
would book a better hotel
Service of staff from reception to cleaning to security(especailly at night) brilliant. Hotel not brilliant, rooms comfortable, but i had a superior room and it wasn't big, the bathrooms let the hotel down badly and the real reason i did not like the hotel. The location is good if a bit noisy but then you are in the heart of Pattaya! But for the money, i would recomend to traveller on a budget.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
格安ホテル、旅慣れた方向け
LKメトロ前、ブアカーオ通り近くで、アクセスは良い。又、価格も安い。 ただ、土曜の夜は遅くまで隣のバービアがうるさい。部屋は古く、臭いや、虫(蚊、 ゴキ)がいて旅慣れない日本人は泊まらない方がよい。 しかし、そもそもこの地域に泊まる日本人は、わかっているか。
Stayed 2 nights in Jan 2020
Response from Ladda P. on 4 Feb 2020
Dear Valued Guest, Thank you very much for your choosing to stay with us, we are apologize for your inconvenience ,Thank you for stay with us at Sawasdee Hotel Pattaya and write your review. We hope to have a chance to welcome you again. Best regards,

4/10 Poor

Verified traveller

Disliked: Cleanliness
2 yötä pattayalla
Vähän epäsiisti ja pölyinen huone, kuitenkin edullinen ja hyvä sijainti.
Stayed 2 nights in Dec 2019
Response from Hotel Manager, Sawasdee Pattaya on 19 Jan 2020
Dear Mr./ Mrs, First of all, we thank you for your kind patronage of our hotel. It is always our pleasure to have you as one of our valued clients. I regret to know that we failed in your expectations with regard to service. We are truly sorry to have put you in that situation and please accept my sincere apologies for our shortcomings and inability to deliver the level of service you would have expected from us. I take note of all the points highlighted and rest assured we will certainly coordinate better the events and functions that we regularly have. Together with my team, let me reassure you that your sentiments are well noted and we are sorry for our shortcomings, We hope you will give us the opportunity to once again welcome you and provide the first-rate Sawasdee Pattaya experience you have come to expect from us. I look forward to personally welcoming you back to Sawasdee Pattaya in the near future. Graciously yours, Hotel Management, Sawasdee Pattaya

6/10 Okay

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

4/10 Poor

Erik

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Det var rimelig, men styr unna.
Her ble man lurt av meget gode bilder. Dette var en meget dårlig opplevelse, selv om det var rimelig. veldig dårlig forfatning, møkkete, dårlig og slitte møbler, dårlig fungerende aircondition. Det positive var at de skiftet på sengen hver dag og at det var 2 flasker gratis vann hver dag. Det ble sagt at det var basseng, men det var på et annet hotell, 5 min unna, Min anbefaling er å styre unne,
Stayed 15 nights in May 2019

4/10 Poor

Jan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hej. Jeg ved godt det var et billig hotel.2 stjerner. Der var huler på senge linned vinduerne trængte til at blive vasket. I bund og grund et slidt hotel.
Stayed 14 nights in Dec 2018
Response from Tor/Hotel Manager on 22 Jan 2019
Dear Mr. Jan, Thank you for your stay with us and giving us feedback. We do hope to welcoming you again in the near future. Best regards,