Outdoor pool, pool loungers

Reviews of Nova Park Hotel by Compass Hospitality

Nova Park Hotel by Compass Hospitality
80/164 Moo 9 Soi Sukrudee, Pattaya City, Pattaya, Chonburi

Reviews

7.6

Good

Rating 10 - Excellent. 119 out of 485 reviews" "
Rating 8 - Good. 222 out of 485 reviews" "
Rating 6 - Okay. 92 out of 485 reviews" "
Rating 4 - Poor. 32 out of 485 reviews" "
Rating 2 - Terrible. 20 out of 485 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Harold David

Liked: Cleanliness
They were very professional.
Stayed 9 nights in Jan 2024
Response from NP on 4 Feb 2024
Dear Harold, Thank you for the great review of Nova Park Pattaya! We are glad that you enjoyed your stay and hope to see you again very soon, Sincerely, NP

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff
Stayed 3 nights in Aug 2023
Response from NP on 7 Sept 2023
Dear William, thank you for taking the time to share such kind words for Nova Park Pattaya! We are delighted to know that your time with us was so memorable! Thank you for choosing us while visiting Pattaya City and we look forward to welcoming you back for another great stay! Yours sincerely, NP

10/10 Excellent

David, Lampang

Liked: Cleanliness, amenities, property conditions & facilities
The location of this property and you have everything that you need in walking distance.
Stayed 4 nights in Sep 2023
Response from NP on 6 Sept 2023
Dear David, thank you for taking the time to share such a review of Nova Park Pattaya! We are delighted to know that you had a memorable stay with us and we look forward to welcoming you back for another great stay! Yours sincerely, NP

4/10 Poor

Yogi Tarun

Disliked: Cleanliness, property conditions & facilities
Hello there, It’s really too far from every thing. you take a taxi to everywhere, staff are very friendly as usual. The Thai people are very friendly and very well coming but most of the time just pretend overall experience leaving there. I was not happy each time. Get to take a taxi to go somewhere, so it’s far away from walking from everywhere from walking street all the beach look at some better property. It’s really high price it’s not worth of money. We stay in the family room Thank you so much for reading. I am waiting for reply.
Stayed 8 nights in Jul 2023
Response from NP on 7 Aug 2023
Dear Yogi Tarun, thank you for choosing to stay with us at the Nova Park Pattaya on your recent visit to Pattaya and for taking the time to share your experiences with us. At Nova Park Pattaya, we strive to provide a memorable stay experience for every guest; therefore, your feedback is very important to us. For those reasons, please allow us to express our sincerest apologies in regards to the inconveniences caused. Sincerely, NP

10/10 Excellent

benni

Stayed 21 nights in Jun 2023
Response from NP on 23 Jul 2023
Dear Benni, thank you for taking the time to share such a review of Nova Park Pattaya! We are delighted to know that you had a memorable stay with us and we look forward to welcoming you back for another great stay! Yours sincerely, NP

8/10 Good

Taalib, Valley Stream

Stayed 16 nights in Apr 2023
Response from NP on 3 Jun 2023
Thank you very much for your score.

8/10 Good

aidan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 25 nights in Mar 2023
Response from NP on 14 May 2023
Dear Aidan, Thank you for the great review of Nova Park Pattaya! We are glad that you enjoyed your stay and hope to see you again very soon, Sincerely, NP

6/10 Okay

Peter

Stayed 4 nights in Jan 2023
Response from NP on 31 Jan 2023
Dear Peter, thank you for taking the time to share such a review of Nova Park Pattaya! sincerely NP

8/10 Good

Michael

Stayed 2 nights in Jan 2023

8/10 Good

Sombun

Liked: Cleanliness, amenities, property conditions & facilities

4/10 Poor

Robert

Disliked: Room comfort
Poor stay
The room was just okay, looked old, no hot water for the shower. Had to change rooms half way through my stay because the toilet stopped working. People in rooms near mine were noisy all day because they let their children scream and run up and down the halls and slamming doors.
Stayed 17 nights in Dec 2022
Response from NP on 13 Jan 2023
Dear Robert, thank you for taking the time to share the feedback. While we sincerely wish your guest had a better experience with us, it is saddened to acknowledge your dissatisfaction towards our room and the noise which reflected from how you rated it and we do apologies for the inconvenience. Sincerely, NP

2/10 Terrible

Rommie

6/10 Okay

David

The staff were very good and cannot fault but the room now is very dated and probably over priced. The room i had had the wall paper peeling in the corner of the room. If i was staying more than the four nights i would have asked to be moved. The location is good and at the right price its ok. And the people working there are good.
Stayed 4 nights in Nov 2022
Response from NS on 25 Nov 2022
Dear David, thank you for the great review of Nova Suites Pattaya! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, NS

8/10 Good

Taalib, Valley Stream

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I've stayed here many times. Service and property is always satisfactory and pleasant. The hotel is clean and safe. I recommend it.
Stayed 12 nights in Oct 2022
Response from NP on 21 Nov 2022
Dear Taalib, thank you for the great review of Nova Park Pattaya! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, NP

10/10 Excellent

Stephen

Liked: Cleanliness, room comfort
Nova park. July -August 2022
Good hotel. Staff are fantastic, room good no issues. Cleaned daily and friendly people. Pool area good, bit of a sun trap on days. Good area, quiet but restaurants around the area. Around 10 minutes walk to main area. All in all very satisfied, would stay again. 👍👍👍
Stayed 16 nights in Jul 2022
Response from NP on 29 Aug 2022
Dear Stephen, thank you so much for your very kind words – we are all delighted that enjoyed your visit so much. We try hard to make our guests feel at home, and well taken care of, so it is very rewarding to know how much our guests enjoy themselves. We hope to welcome you back very soon. Sincerely, NP

10/10 Excellent

MAMAS

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from Nova Park on 11 Feb 2020
Thank you very much for your score review.

6/10 Okay

Anthony

Liked: Staff & service, room comfort
Good
Stayed 6 nights in Jan 2020
Response from Nova Park on 28 Jan 2020
Thank you very much for your review score

6/10 Okay

Anthony

Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2019
Response from chanamon on 16 Dec 2019
Thank you very much for your review score. We will try to keep our standard to be the best

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2019
Response from chanamon on 3 Oct 2019
thank you very much for your score

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good and good location
Stayed 3 nights in Sep 2019
Response from chanamon on 27 Sept 2019
thank you very much for your score.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Chanamon on 12 Aug 2019
Thank you very much for your review score.

10/10 Excellent

EvilP

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's great value for money with the free upgrade to a bedroom suite. The location is the only minor downside, it's a bit out of the way. However, the hotel has a free shuttle bus to areas where you can catch the baht bus.
Stayed 1 night in Aug 2019
Response from Chanamon on 7 Aug 2019
Thank you very much for your comment. We will keep best service always

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We only stayed 1 night of the 7 nights booked, this because in the neighborhood there are lots of places that play very loud music till early morning. I
Stayed 7 nights in Jul 2019
Response from Chanamon on 1 Aug 2019
thank you very much for your review and comment.We will try to improve to the best.

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Jun 2019
Response from Ms.Chanamon Buathon on 14 Jun 2019
thank you very much for your score.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2019
Response from Ms.Chanamon Buathon on 29 May 2019
Thank you very for your score. We will keep best service.

8/10 Good

Taalib

Travelled with group
Liked: Cleanliness, property conditions & facilities
This is a nice hotel. Away from the hustle-and-bustle of the southern area locations in Pattaya. The suite room was good. The staff was not nearly as friendly and helpful as other locations I have stayed at in the city. The pool is nice. HOWEVER...there is a disco close to the hotel and at 1:00am...the music starts and it continues until 5am in the morning EVERY NIGHT! The constant BOOM, BOOM of the music was very annoying and I may not return to this location because of it.
Stayed 7 nights in May 2019
Response from Chanamon on 23 May 2019
Thank you very much for your review, we will improve our service to be the best.

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay here again
Stayed 10 nights in Apr 2019
Response from Chanamon on 9 May 2019
Thank you very much for your comment. We will keep our service to be the best.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good I will go again good hotel A++++++++++++++++
Stayed 5 nights in Apr 2019
Response from Chanamon on 9 May 2019
Thank you very much for your comment. We will keep our service to be best in the future

6/10 Okay

Lim

Liked: Staff & service, room comfort
Stayed 6 nights in Apr 2019
Response from Chanamon on 23 Apr 2019
Thank you very much for your score, we will improve our service to be the best

6/10 Okay

Peter

Cheap hotel
Good cheap hotel nothing fancy but cooking facilities good air con great pool but all rooms are smoking which I can’t stand but it was alright after airing out
Stayed 7 nights in Apr 2019
Response from Chanamon on 15 Apr 2019
Thank you very much for your review and score. We will improve our service to be the best.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
This Hotel is very conveniently situated close to an active part of North Pattaya. Parking good, Gate men excellent. General staff helpful and pleasant.
Stayed 6 nights in Mar 2019
Response from Chanamon on 12 Apr 2019
Thank you very much for your score and comment. We will improve our service to be the best.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2019
Response from Chanamon on 8 Apr 2019
thank you very much for your score.

8/10 Good

Verified traveller

th of hotele property is good in a quiet area but its Indians coming from india who have spoiled the repuation
Stayed 20 nights in Mar 2019
Response from Ms.Chanamon Buathon on 1 Apr 2019
Thank you very much for your comment. We will try to do best in the future

8/10 Good

Robert S

Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Feb 2019
Response from Chanamon on 21 Feb 2019
thank you very much for your score. We will improve our service to be the best .

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2019
Response from Ms.Chanamon Buathon on 1 Apr 2019
Thank you very much for your score. We will improve our service to be the best in the future

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel good location. Friendly staff very welcoming
Stayed 5 nights in Feb 2019
Response from Chanamon on 15 Feb 2019
Thank you very much for your review. We will keep it always the best.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel, in a good location. Staff were happy to help. Pool is excellent.
Stayed 14 nights in Jan 2019
Response from Chanamon on 29 Jan 2019
Thank you very much for your comment.

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
The water pressure in the shower is very low you have to wait for the water to come through load of old furniture This is a very old hotel if you are on budget Is ok
Stayed 12 nights in Dec 2018
Response from Chanamon on 5 Jan 2019
Thank you very much for your comment. We will improve our service to be the best.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
. Excellent position and friendly staff Everything in the room and outside excellent
Stayed 7 nights in Dec 2018
Response from Chanamon on 5 Jan 2019
Thank you very much for your comment. We will keep our service to be the best.

8/10 Good

Richard

Liked: Room comfort
All in all an ok hotel. Needs some TLC. Also wasn't aware that breakfast is served in a different hotel.
Stayed 2 nights in Dec 2018
Response from Chanamon on 31 Dec 2018
Thank you very much for your suggestion. We will develop our service to be the best

8/10 Good

Choo

Liked: Cleanliness, staff & service
Good for short stay
My 2nd time here, during my last stay the music wasn't that loud. All the way till almost 3am. Other than this, will be better to remove some gym equipments if not in working condition. Is a danger for anyone to use and get injure while work-out. Will be good to replace with new set. The room is always spacious, the only bad about it was the shower set and heater. The holder is loose, the pipe can break anytime. Water sometimes hot, sometimes just turn cold. Have to give credit to your friendly reception and room maid. They did well.
Stayed 4 nights in Nov 2018
Response from Ms.Chanamon Buathon on 13 Nov 2018
thank you very much for your score and comment. we will improve all comment to be better.

8/10 Good

Khong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018
Response from Ms.Chanamon Buathon on 31 Oct 2018
Thank you very much for your score.

8/10 Good

Choo

Liked: Cleanliness, room comfort
Worth a try
Quite far away from walking street or shopping area. But there are 2 club nearby walking distant, Hollywood & Muze. Also few restaurant serve food 24h.
Stayed 1 night in Oct 2018
Response from Ms.Chanamon Buathon on 31 Oct 2018
Thank you very much for your comment and score. we try to do the best service.

10/10 Excellent

Norisuke, Tokyo, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Although it is a clean and easy-to-use room as a whole, it was a pity that the volume of shower water was poor.
Stayed 3 nights in Oct 2018
Response from Ms.Chanamon Buathon on 15 Oct 2018
Thank you very much for your comment. We will try to improve to be the best.

10/10 Excellent

Stuart, stoke uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good
Have stayed here several times now. Everywhere clean and tidy and been constantly upgraded with minimal disruption to guests. The staff are amazing and helpful and things get done when asked. Some things a little tired through wear and tear but are been looked at. Pool area is an all day suntrap and peaceful. Great for families or singles. Room service is from the Jameson pub on the complex and excellent the Sunday roast meat platter is a must. Am hoping to go again near Xmas or early next year. Superb budget hotel.
Stayed 13 nights in Jul 2018
Response from Ms.Chanamon Buathon on 14 Aug 2018
Thank you very much for your comment. We will keep and improve our service to be the best. Hopefully to see you soonest.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jul 2018
Response from Ms.Chanamon Buathon on 14 Aug 2018
Thank you very much for your score. We will keep and improve our service to be the best

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2018
Response from Ms.Chanamon Buathon on 6 Aug 2018
Thank you very much for your score

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from Ms.Chanamon Buathon on 1 Aug 2018
Thank you very much for your comment. We will try to improve our service to be the best.

10/10 Excellent

Amolwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018
Response from Chanamon on 5 Jul 2018
Thank you very much for your score. We promised we will improve our service to be the best