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Reviews of Centara Life Maris Resort Jomtien

4 out of 5
Centara Life Maris Resort Jomtien
94 Moo 1, Na Jomtien, Sattahip, Pattaya, Chonburi

Reviews

8.4

Very good

Rating 10 - Excellent. 105 out of 252 reviews" "
Rating 8 - Good. 103 out of 252 reviews" "
Rating 6 - Okay. 32 out of 252 reviews" "
Rating 4 - Poor. 8 out of 252 reviews" "
Rating 2 - Terrible. 4 out of 252 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nithiporn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
คุ้มค่า คุ้มราคา

10/10 Excellent

Suwanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swimming pool
Stayed 3 nights in Apr 2024

10/10 Excellent

Waritha

Stayed 1 night in Apr 2024

10/10 Excellent

John

Stayed 2 nights in Apr 2024

10/10 Excellent

Lawrance

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The swimming pool and surrounding area was very beautiful the gardens and trees around it was quite amazing. The kids loved it so much!
Stayed 6 nights in Mar 2024

10/10 Excellent

Teodoro, WinterHaven

Stayed 14 nights in Dec 2023

8/10 Good

John D

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well appointed hotel - we liked 1. spacious rooms - balcony views 2. excellent breakfast 3. Facilities well above average - pool, gym, spa facility 4. Range of outdoor areas to sit and relax Areas for improvement 1. Plumbing in room shower is an issue - bathroom often wet - bottom of wooden framework is rotting due to wet 2. Could do with extra (workable) power point near beds in twin bedded rooms 3. Pricing in spa needs to be more flexible - 1500 baht for 1 hour massage vs standard street price of 300 baht explains why practically no one was using this wonderful facility in the 5 days we were there. We are happy to pay a premium for the hotel convenience but 1500 baht is way too high
Stayed 5 nights in Nov 2023

8/10 Good

Bengt

Stayed 1 night in Oct 2023

10/10 Excellent

Siu Ming Freddy

Stayed 3 nights in Sep 2023

8/10 Good

Supapat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Family, pet friendly
Stayed 1 night in Jul 2023

8/10 Good

Narong, Cary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good and quiet location
Stayed 2 nights in Jul 2023
Response from Hotel Management on 23 Jul 2023
Dear Khun Narong,Thank you for your recent stay at Centra by Centara Maris Resort Jomtien, and taking your time to review by Expedia. I am glad to hear that we have exceeded your overall expectation and will certainly pass on your comment to the team. We hope with the impression you have will bring you back for another pleasant holiday.Warm regards,

8/10 Good

Lalada

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Hotel Management on 23 Jul 2023
Dear Khun Lalada,Thank you for your recent stay at Centra by Centara Maris Resort Jomtien, and taking your time to review by Expedia. I am glad to hear that we have exceeded your overall expectation and will certainly pass on your comment to the team. We hope with the impression you have will bring you back for another pleasant holiday.Warm regards,

10/10 Excellent

Thanyarat

Stayed 1 night in Jun 2023
Response from Hotel Management on 23 Jul 2023
Dear Khun Thanyara,Thank you for your recent stay at Centra by Centara Maris Resort Jomtien, and taking your time to review. I am glad to hear that we have exceeded your overall expectation and will certainly pass on your comment to the team. We hope with the impression you have will bring you back for another pleasant holiday.Warm regards,

6/10 Okay

Thakrit

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
All around hotel is too old,except in the room
Stayed 2 nights in May 2023
Response from Hotel Management on 27 May 2023
Dear Khun Thakrit,Thank you for your recent stay at Centra by Centara Maris Resort Jomtien, and taking your time to review via Expedia. My apologized for your inconvenience and I've acknowledged your comments about hotel facility. I would like to offer my sincere apology for any disappointments. And we would like to share to team concerned to look into for make necessary improvement. It is my sincere hope that your recent experience will not deter you from visiting the hotel again.Warm regards,Hotel Management

8/10 Good

simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property too far away from beach/restaurants. A shuttle bus is provided but stops at 8pm and you still need to take a taxi to get anywhere.
Stayed 10 nights in Feb 2023

8/10 Good

Kawin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
new building new design
Stayed 2 nights in Feb 2023

10/10 Excellent

Suphawadee, Meadow Springs

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this for a family holiday. The facilities, pool and staff are amazing. Rooms are very clean and spacious too. Highly recommend for families with kids. And even couples ☺️
Stayed 15 nights in Feb 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2022

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay, Great Value!
Overall nice hotel/resort. Space is comfy. The only main issue we had was the internet.
Stayed 3 nights in Dec 2022

6/10 Okay

Johannes

Liked: Staff & service, property conditions & facilities, room comfort
Great resort but no beach access
The resort is great to just stay and get work done or hang at the pool and work out. The bed was comfortable and breakfast had many choices. The real problem is that there is NO DIRECT BEACH access. You have to walk almost 2 km to get to the beach promenade. There are some abandoned buildings along the way and street with many cars and no side walk. Taxi or Grab is needed to make it safe and comfortable. Know that before booking your stay.
Stayed 3 nights in Nov 2022

6/10 Okay

Nuttaya

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2022

4/10 Poor

Byron

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is old and not clean. Was not worth the price.
Stayed 2 nights in Dec 2021

8/10 Good

Yin Hong calvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness
Stayed 1 night in Jun 2020

8/10 Good

finn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tæt ved stranden i centrum af byen med ekstrem meget trafik langs stranden. Værelset var fint med 2 store senge, så børnene kunne sove der også. Udsigt til den stærkt trafikerede vej og stranden. Parkering ved hotellet for 2 biler der skulle bakkes ind i en parallel parkering medens personalet fra hotellet hjalp med at stoppe trafikken under parkeringen. Alternativt parkering et par gader derfra. Vi havde kun overnatning een nat og brugte ikke hotellets. restaurant mv. På grund af trafikforholdene var det dårligt valg til en overnatning.
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a bit too noisy with the clients... plus the breakfast was very simple....
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and friendly staff ....would definitely recommend this place if you want to be on the quieter side of pattaya
Stayed 6 nights in Nov 2019

8/10 Good

PJ

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place so good for family and childs. But late check-in waiting for long.
Stayed 1 night in Oct 2019

10/10 Excellent

Emil

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Very nice place. Clean. Fun and lively.
Stayed 2 nights in Sep 2019

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family friendly hotel.
Great hotel and very friendly and helpful staff. The poolbar was great. The only minus was the breakfast buffet. Me and my friends was al disappointed on the lack of choices and quality. The dinner buffet was good.
Stayed 2 nights in Sep 2019

2/10 Terrible

Son

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1.loud reception: amusement facilities in lobby. totally different photo and real thing. there’s any description of that on photos and web pages 2.some low quality food: they say the Low Salt Butter - actually that is margarine not abutter. And Factory made Bread. 3. Nocomplimetary bathrobes and slippers. ​Obvious cost savings​. Is it a 4-star hotel right? First time to see. 3. location: Cannot go through by walk. Only access beach by shuttle bus. if you go to the beach by walk - you have to pass through a dark, dingy road. There are even a bunch of dogs in a pile of garbage 4.terrible hotel ever: I had early check out only one day stay I move another hotel. 5. Conclusion: hesitate this hotel to other people.
Stayed 2 nights in Jul 2019

10/10 Excellent

Chaiyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Many, BKK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good room&swimming pool, many views for taking photo.
Stayed 1 night in Apr 2019

8/10 Good

Weerawat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

6/10 Okay

Paporn

Liked: Cleanliness, staff & service, room comfort
Rooms are big and clean but the facilities are not impressive. The location is not good. The breakfast is ok
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Been here so many times and will come back if I have time.
Stayed 1 night in Jan 2019
Response from Doungjai on 11 Jan 2019
Dear Value guest, Thank you for your stay and appreciate you taking the time to write a detailed account of your holiday experience. Your feedback in score is much valuable and appreciated. I’ve already shared your feedback to our team to compliments and make necessary improvement in the future. We hope that we will be given another opportunity to welcome you to our hotel again in near future. Warm regards, Hotel Management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Doungjai on 8 Jan 2019
Dear Value guest, Thank you for your stay and appreciate you taking the time to write a detailed account of your holiday experience by Expedia. Your feedback in score is much valuable and appreciated. I’ve already shared your feedback to our team to compliments. We hope that we will be given another opportunity to welcome you to our hotel again in near future. Warm regards, Hotel Management

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2018
Response from Doungjai on 8 Jan 2019
Dear Value guest, May I take this opportunity to thank you for your recent stay at Centra by Centara Maris Resort Jomtien. We appreciate your valued feedback which is integral in our journey to improve guest satisfaction. I am delighted to learn that you enjoyed your stay with us. Your positive high scores have been shared with all associates at the hotel to further support our aim to deliver exceptional service and to create treasured memories for all guests. We hope there will be another opportunity to welcome you to our hotel again. Warm regards, Hotel Management

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Great place, great pool would highly recommend staying here.
Stayed 3 nights in Dec 2018
Response from Doungjai on 30 Dec 2018
Dear Mr.Rob, Firstly I would like to thank you for your stay and appreciate you taking the time to write a detailed account of your holiday experience. I am glad this encounter didn’t ruin your impression of our hotel, and I will certainly share your compliment to all of our team. We hope that we will be given another opportunity to welcome you to our hotel again in near future. Warm regards, Hotel Management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the stay very much. Only thing that needs to be improved is Kids club there. Old& Lack of maintenace .
Stayed 2 nights in Dec 2018
Response from Doungjai on 30 Dec 2018
Dear Value guest, Thank you for your stay at Centra by Centara Maris Resort Jomtien and taking your valuable time to complete the review by Expedia. I am glad to hear that we have exceeded your overall expectations. Thank you for bring up your inconvenience on Kids Club outlet, this feedback has been passed to our team concerned to make necessary improvement. We hope that with your impression on our hotel and services will bring you back in nearly future. Warm regards, Hotel Management

8/10 Good

ARNALDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fair good
Stayed 4 nights in Dec 2018
Response from Doungjai on 28 Dec 2018
Dear Mr.Arnaldo, Thank you for your stay and appreciate you taking the time to write a detailed account of your holiday experience by Expedia. Your feedback is much valuable and appreciated which already shared to our team to make necessary improvement in the future. We hope that we will be given another opportunity to welcome you to our hotel again in near future. Warm regards, Hotel Management

2/10 Terrible

Verified traveller

Stayed 2 nights in Dec 2018
Response from Doungjai on 8 Dec 2018
Dear Value guest, Firstly I would like to thank you for your stay at Centra by Centara Maris Resort Jomtien and appreciate you taking the time to write a detailed account of your holiday experience. I was very concerned reading your experience feedback during stay. Needless to say, this is completely unacceptable for our hotel standard, and I would like to offer my sincere apology for any disappointments that you have encountered. Rest assured that I will address all points internally with our team member and continue to work harder to improvement. It is my sincere hope that your recent experience will not deter you from visiting the hotel again. Warm regards, Hotel Management

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Arriving at the hotel the stqff were helpful to unload our baggage and check us in. The staff delivering our baggage to the room struggled to smile! The pool is nice yet the staff working there could be trained more to communicate politely in their local dialect. The rooms were kept very clean and the beds were comfortable, room service was seamless. The restauraunt manager was great and the food was good, unfortunately it took nearly an hour after ordering to reach the table each time. For our group I can say we wouldnt choose to stay here again but with some improvements we may take a second look. Thanks to the concierge and restauraunt manager whom were great
Stayed 1 night in Dec 2018
Response from Doungjai on 5 Dec 2018
Dear Value guest, Firstly I would like to thank you for your stay at Centra by Centara Maris Resort Jomtien and appreciate you taking the time to write a detailed account of your holiday experience. I was very concerned reading your comments about food service and staff at the pool experience during your stay. Needless to say, this is completely unacceptable for our hotel standard, and I would like to offer my sincere apology for any disappointments that you have encountered. Rest assured that I will address all points internally with our team member and continue to work harder to improvement. It is my sincere hope that your recent experience will not deter you from visiting the hotel again. Warm regards, Hotel Management

6/10 Okay

Ms. Rattana

Liked: Cleanliness, staff & service
อาหารเช้าน้อยมาก ( ขนาดลงมาทานหลัง 7 โมงแล้วนะคะให้ทัวร์ออกไปก่อน ) ไม่ค่อยเติมอาหาร สระว่ายน้ำเข้าใจคะว่า คนเล่นน้ำน้อยเรยไม่เปิดน้ำพุ แต่มันคือจุดขายของโรงแรม ที่ไปพักเพราะเหตุผลนี้เลย อยากให้ลูกได้มาเล่นสนุกค่อนข้างเสียใจคะ
Stayed 1 night in Nov 2018
Response from Doungjai on 5 Dec 2018
เรียน คุณRattana, ขอบคุณสำหรับการเข้าพักที่โรงแรมเซ็นทรา บายเซ็นทารา มารีส รีสอร์ท จอมเทียน และเเสดงความคิดเห็นค่ะ ขอบคุณสำหรับข้อคิดเห็นเกี่ยวกับเรื่องอาหารเช้าเเละความสะดวกสบายในการใช้บริการสระว่ายน้ำ ทางเราต้องขอภัยเป็นอย่างยิ่งสำหรับความไม่สะดวกสบายที่เกิดขึ้น เราจะนำไปปรับปรุงแก้ไขและถือเป็นข้อแนะนำที่ดี ทั้งนี้เราหวังเป็นอย่างยิ่งว่าคุณลูกค้าจะให้โอกาสในการแสดงให้เห็นถึงการพัฒนาปรับปรุงในอนาตค่ะ ขอแสดงความนับถือ ทีมผู้บริหาร

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Doungjai on 30 Oct 2018
Dear Value guest, Thank you for your recent stay at Centra by Centara Maris Resort Jomtien, and reviewed by Expedia. I am pleased to learn that we have met your expectations. We hope there will be another opportunity to welcome you back again in nearly future. Warm regards, Hotel Management

8/10 Good

Verified traveller

Distant away but family friendly
Family friendly, but can be more clean
Stayed 4 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional staffs
This was my first time staying with Centara hotel group. Even though it located not near the beach, but overall we had great time and very good value for money. The hotel provided the shuttle to the beach every hour. The pool was great, my kid enjoyed it very much. Kid‘s club was just like the Hobbit house. We impressed with the Front desk person. She was very informative responsive and friendly. The staffs at the restaurant was very responsive and helped me with sterilizing my baby’s bottle everyday. Besides that my car broke down in the basement and the staffs assisted me in every ways to make my car worked again. I cannot thank them enough for their assistance.
Stayed 2 nights in Jul 2018

8/10 Good

Praweena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy hotel with nice pool
Its nice staying in the hotel. Room was ok, staff were nice. There’s zone for kids in swimming pool. Breakfast also good
Stayed 1 night in Jul 2018
Response from Doungjai on 3 Aug 2018
Dear Khun Praweena, Thank you for your recent stay with us at Centra by Centara Maris Resort Jomtien and completed review by Expedia. We are glad to hear that we have met your overall expectation and will certainly pass your valued comments to the team for further improvement. We hope with the impression you have will bring you back for another pleasant holiday. Warm regards, Hotel Management