8/10 Good
Virginia, Delavan
21 Apr 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I expected a Best Western to be a hotel with indoor entrances. This one is not- it is a motel . Parking is adequate. I did not use the pool. The room has a mini fridge but no microwave, but there is one you can use in the laundry room. Not so quiet here. There was a lot of traffic and helicopter action the first night I stayed. There was also a lot of light shining in, but the curtains were effective.
I was pleasantly surprised by the large variety of breakfast items available: fried eggs, real bacon that was tasty, hash brown potatoes, 3 kinds of cereal, toaster waffles, bread and a pancake maker, yogurt, juice, milk, coffee piping hot. Being a gluten free person I was able to have a good breakfast without having to bring my own food. There were dining options right across the street- a Mexican restaurant and a sushi place.
One suggestion for management would be to tone down the air freshener in the room. I could not pinpoint the source of the fragrance. Even after airing out the room the smell lingered. I ended up leaving the window open.
Virginia
Stayed 2 nights in Apr 2024