Lobby

Reviews of Deerfield Inn

2 out of 5
Deerfield Inn
863 Tennessee Ave North, Parsons, TN

Reviews

8.4

Very good

Rating 10 - Excellent. 71 out of 150 reviews" "
Rating 8 - Good. 46 out of 150 reviews" "
Rating 6 - Okay. 22 out of 150 reviews" "
Rating 4 - Poor. 6 out of 150 reviews" "
Rating 2 - Terrible. 5 out of 150 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

RavesFT

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Rafael

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Room was clean; you could tell it was recently renovated. Staff were friendly. Enjoyed our stay.
Stayed 1 night in May 2024
Response from sp on 15 May 2024
Thank you for the feedback. We appreciate your stay.

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, but the cleaning smell was to strong.
Stayed 2 nights in Apr 2024
Response from sp on 15 May 2024
Thank you for the feedback. We appreciate your stay.

8/10 Good

Jody

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed one night with no issues. Would stay again
Stayed 1 night in Apr 2024
Response from sp on 15 May 2024
Thank you for the feedback. We appreciate your stay.

8/10 Good

Joseph

Stayed 1 night in Apr 2024
Response from sp on 15 May 2024
Thank you for the feedback. We appreciate your stay.

8/10 Good

Sieghardus

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parsons pride!
It’s real nice clean place.
Stayed 1 night in Feb 2024
Response from Sp on 25 Feb 2024
Thank you for taking the time to leave us feedback, Sir. We appreciate your stay and we are glad you enjoyed your stay.

4/10 Poor

RICHARD

Stayed 3 nights in Jan 2024
Response from sp on 5 Feb 2024
Thank You for your stay. We appreciate your business.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from sp on 5 Feb 2024
Thank You for your stay. We appreciate your business.

8/10 Good

chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Sp on 16 Jan 2024
Thank you for the feedback. We appreciate your stay

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Sp on 16 Jan 2024
Thank you for the feedback. We appreciate your stay

10/10 Excellent

Michael

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Highly recommend this hotel. Staff was friendly, property very well kept and great location!
Stayed 2 nights in Jan 2024
Response from Sp on 16 Jan 2024
Thank you for the feedback. We appreciate your stay.

8/10 Good

Merl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay
Enjoyed the stay.
Stayed 1 night in Dec 2023
Response from Sp on 16 Jan 2024
Thank you for the feedback. We appreciate your stay

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean and looked to be remodled recently. Wouldnt think of staying anywhere else knowing the room was this clean and proper order.
Stayed 1 night in Dec 2023
Response from Sp on 2 Jan 2024
Thank you so much for the feedback. We appreciate your stay.

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place.
Stayed 1 night in Dec 2023
Response from sp on 27 Dec 2023
Thank you for the feedback. We appreciate our stay.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Sp on 16 Dec 2023
Thank you for the feedback. We appreciate your stay

8/10 Good

Kelli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Sp on 16 Dec 2023
Thank you for the feedback. We appreciate your stay.

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room and staff
Stayed 5 nights in Nov 2023
Response from sp on 24 Nov 2023
Thank you for the feedback. We appreciate your stay.

10/10 Excellent

Dorothy

Travelled with family and small children
The bed was so comfortable. Staff were super friendly and helpful. The room looked so good since it’s been redone. Definitely will be back.
Stayed 1 night in Nov 2023
Response from Sp on 12 Nov 2023
Thank you so much for the feedback! We appreciate your stay.

8/10 Good

Kimberly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again
No frills hotel. Everything met my expectations. Felt safe, room was clean, bed was extremely comfortable, and front desk staff was friendly at check-in.
Stayed 1 night in Nov 2023
Response from Sp on 8 Nov 2023
Thank you for the feedback, we appreciate your stay.

8/10 Good

orson

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Nice emplyees. The heater came on even if it was turned off and there was no kleenexs in the room.
Stayed 2 nights in Oct 2023
Response from Sp on 8 Nov 2023
Thank you for the feedback, we appreciate your stay.

10/10 Excellent

Michael, Decaturville

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pet friendly location.
Stayed 6 nights in Oct 2023
Response from Sp on 8 Nov 2023
Thank you for the feedback, we appreciate your stay.

10/10 Excellent

Jay

Liked: Amenities
We stay there all the time. Wouldn’t look for anything else.
Stayed 1 night in Oct 2023
Response from Sp on 8 Nov 2023
Thank you for the feedback, we appreciate your stay.

2/10 Terrible

Rachel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Keep driving
We only booked this particular hotel because of the rating through here. Huge mistake. It was midnight when we checked in, they do not have the lobby open at that time and the man working last night could not hear a thing I said trying to talk to him through a 2" hole in the glass at my waist level. He didn't hear, comprehend, or acknowledge that I booked this room online and ultimately charged me $20 more than the booking I had already scheduled through hotels.com Beyond that, the pillows were more of a pillow and a half. One of them was really small and neither of them had very much filling. The sink water does not shut off and has a steady steam at all times. The non smoking room we stayed in smelled like stale cigarettes. The towels are grossly stained. The one towel looked like it even had fresh blood-unwashed- on it. Learn from my mistake & just pass this place by.
Stayed 1 night in Oct 2023
Response from SP on 28 Oct 2023
Hello, Ma’am. Firstly, we had your reservation at our hotel but you never showed up here in Parsons, TN (Deerfield Inn Hotel). We had to do a No Show for your reservation. We think it’s another Deerfield Inn that you stay at. We also got a call from the online booking website about this reservation and upon confirming with them that we didn’t had you checked in on your arrival day, we agreed to not charge the No Show fee as well. We also have the picture of the No Show that we did on the next day as a proof. Thank you.

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Pet friendly. Beautiful area! Nice people! Everything was good and clean but the floor was extremely dirty .
Stayed 1 night in Oct 2023
Response from sp on 27 Oct 2023
Thank you for the feedback. We appreciate your stay and we will definitely address the floor problem. Thank you again.

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good stay 👍
Stayed 2 nights in Oct 2023
Response from sp on 20 Oct 2023
Thank you for the feedback. We appreciate your stay!

8/10 Good

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
The Staff was friendly and a very quite
Stayed 4 nights in Oct 2023
Response from Sp on 13 Oct 2023
Thank you so much for the feedback!

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from sp on 12 Oct 2023
Thank you so much for the feedback. We appreciate your stay!

10/10 Excellent

Laura

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stopped to spend the night on our way home to Texas from upstate NY. The woman at the front desk was exceptional! She was friendly, funny, informative, just a pleasure to do business with. Our room was spotless & had 1 of the most comfortable beds we ever slept in . The room has been beautifully updated. Located in a very quiet, safe area. We will always stay here on our road trips to NY.
Stayed 1 night in Sep 2023
Response from Sp on 1 Oct 2023
We appreciate your business. Thank you for your review and for choosing our hotel. we are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel..

6/10 Okay

Robert

Business traveller, Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Business' Research and Family time
Stayed 1 night in Sep 2023
Response from Sp on 28 Sept 2023
Thank you, sir for leaving the feedback

10/10 Excellent

Gary, Glasgow

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and clean. Nice quiet location. Fairly good internet.
Stayed 1 night in Aug 2023
Response from sp on 19 Aug 2023
Thank you for the feedback. We appreciate your stay.

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and helpful staff.
Stayed 2 nights in Aug 2023
Response from Jay on 18 Aug 2023
Thank you so much for your feedback. We appreciate your stay.

8/10 Good

Craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed two nights with my 11 year old son. We were in town for a nearby dirt bike race and wanted an affordable clean place just to sleep and shower. For the money we were very pleased
Stayed 2 nights in Aug 2023
Response from sp on 6 Aug 2023
Thank you for the feedback. We appreciate your stay and we are glad to know your experience with us was great!

10/10 Excellent

janet s

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything was good
Stayed 2 nights in Aug 2023
Response from SP on 4 Aug 2023
Thank you so much for your feedback. We appreciate your stay.

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean room.
Stayed 1 night in Jul 2023
Response from Sp on 1 Aug 2023
Thank you for the feedback, Sir. We appreciate your stay!

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from sp on 30 Jul 2023
Thank yo for the feedback, we appreciate your stay!

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Clean comfortable affordable room for a quick stay.
Stayed 2 nights in Jul 2023
Response from sp on 18 Jul 2023
Thank you for the feedback, we appreciate your stay!

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Overall was a good stay
Stayed 1 night in Jul 2023
Response from SP on 9 Jul 2023
Thank you so much for the feedback. We appreciate your stay!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet. Peaceful. Very clean. Very happy with our room!
Stayed 1 night in Jul 2023
Response from sp on 3 Jul 2023
Thank you so much for the feedback. We appreciate your stay and we are glad to know that everything was great for you!

10/10 Excellent

michael

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
quiet
Stayed 1 night in Jun 2023
Response from SP on 15 Jun 2023
Thank you for the feedback. We appreciate your stay!

10/10 Excellent

Timothy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from SP on 4 Jun 2023
Thank you for the feedback. We appreciate your stay!

8/10 Good

Sheila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I was surprised that the room was in better shape than some of the reviews. The room was cleaned every time we left and fresh towels where left. Bed was comfortable. It was $70.00 a night and very affordable for a quick get away!
Stayed 3 nights in May 2023
Response from SP on 26 May 2023
Thank you for the feedback, Ma’am. We highly appreciate your stay. We are glad to hear that your stay was comfortable and your experience was great at our hotel.

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Clean place. Friendly staff. Reasonable price for the room and for having a pet.
Stayed 2 nights in May 2023
Response from SP on 22 May 2023
Thank you for leaving the feedback. We appreciate your stay!

2/10 Terrible

Jimmie

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
3, 77 women trying to get AC to work properly didn't happen even with staff input - 65 degrees on high was only option offered. Beds very high - hard to get in and out of. Electrical plugs didn't work properly. Chose this property after reading glowing reviews - they have to be fake - this is a very old, half-way remodeled property 13 miles from Interstate. Police arrived to deal with a resident just as we started unloading our belongings - anxious about safety. Both young ladies running the property were very nice, attentive and helpful, but this property is more geared for full-time residents or truckers.
Stayed 1 night in May 2023
Response from Sp on 13 May 2023
We apologize for the inconvenience that you had during your stay. However, our staff tried to help with the AC and they were informed that your room wanted the AC to not go on Auto mode with the mode being set on auto because it was cold for you and with temperature above 75 degrees was going on Auto mode and temperature below 70 was too cold for you. So, our staff suggested you to put the air on Medium with at least 68 degrees for a while to get the room cool for you and after that you could change the settings as per your connivence. And the rooms are completely remodeled including the beds as well; and for the electric plus, you have to turn on the main switch in order for the plugs to work! Moreover, the police that you’ve seen at the property is still staying with his family here! I spoke with the officer and there wasn’t any issue at the hotel, the officer was getting ready to go on the duty. Thank you for the feedback we appreciate it!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from SP on 9 May 2023
Thank you so much for the feedback. We appreciate your stay!

10/10 Excellent

Courtney

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We checked in very late after seeing Taylor Swift in Nashville. They were wonderful and accommodating. The room was very clean, and the bed was so very comfortable. Would definitely stay here again!
Stayed 1 night in May 2023
Response from SP on 9 May 2023
Thank you so much for the feedback. We appreciate your stay and we’re glad that everything was great and comfortable for you during your stay.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service
Stayed 1 night in May 2023
Response from SP on 9 May 2023
Thank you so much for the feedback. We appreciate your stay

4/10 Poor

Victoria

Stayed 1 night in May 2023
Response from SP on 8 May 2023
Thank you for your stay! We appreciate it.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room
I was pleasantly surprised. Some of the other reviews made me hesitate. Glad I didn't. We were in Parsons for a nearby funeral. All we did was sleep there. Beds were comfortable. Do wish there was more lighting in the room. Would stay there again.
Stayed 1 night in Apr 2023
Response from SP on 27 Apr 2023
Thank you so much for leaving the feedback. We certainly appreciate your stay and we are happy to meet your expectations! We hope to see you again!