Reception
Check availability

Reviews of Moxy Paris Charles de Gaulle Airport

3 out of 5
Moxy Paris Charles de Gaulle Airport
5 RUE DU SIGNE, Roissy-en-France

Reviews

8.6

Excellent

Rating 10 - Excellent. 339 out of 611 reviews" "
Rating 8 - Good. 152 out of 611 reviews" "
Rating 6 - Okay. 61 out of 611 reviews" "
Rating 4 - Poor. 27 out of 611 reviews" "
Rating 2 - Terrible. 32 out of 611 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
On the airport property, therefore convenient for early international flight. Decent property. Food options very limited.
Stayed 1 night in May 2024

10/10 Excellent

Mohamad, dearborn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and bar
Stayed 1 night in May 2024

10/10 Excellent

diana

Travelled with family
Liked: Amenities
Very 👍 good
Stayed 2 nights in May 2024

10/10 Excellent

Damien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy with the hotel, as part of the airport compound. Facilities clean & trendy. I was there in May and they did not have the air-condition on, so the room temperature was ok, but would have been better if the AC was on. The dining options in the lobby are a bit underwhelming, so I ended up eating at the Melia Innside next door which was better
Stayed 1 night in May 2024

4/10 Poor

Wing

Travelled with family
Disliked: Amenities, property conditions & facilities
The bed is really soft and there was a huge delay in checking in and staffs were not helpful.
Stayed 1 night in May 2024

2/10 Terrible

JORGE

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
No AC on a humid and hot night, no phone in the room to speak to front desk, ignorant staff
Stayed 1 night in May 2024

10/10 Excellent

Maria, Maple

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable beds and very close to the airport, Uber to airport costs 20 euros
Stayed 1 night in May 2024

10/10 Excellent

Shany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bel hôtel! Très rafraîchissant avec l’atmosphère décontractée et le décor funky! Le shuttle pour l’aéroport n’est pas un shuttle fourni par l’hôtel, mais bien le shuttle de l’aéroport CDG même, donc shuttle fiable et toujours disponible. Attention, ne vous faites pas prendre comme moi : l’hôtel serait à distance de marche de l’aéroport si l'aménagement des rues étaient faites avec des trottoirs… prévoir en conséquence
Stayed 1 night in May 2024

10/10 Excellent

Faraz

Liked: Cleanliness, staff & service, amenities
Easy to find, close to airport (almost at the airport), great breakfast, great area. Excellent for a night stay.
Stayed 1 night in May 2024

6/10 Okay

Martin

Travelled with group
Liked: Staff & service, property conditions & facilities
All was great apart from disappointing restaurant and loud unnecessary disco music in the reception and dining area. I will return though.
Stayed 1 night in May 2024

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived at Moxy at 9.30pm after 28 hours travelling. The staff were very friendly and helpful. We still had time to eat something from the restaurant as they were open until 10pm which we really appreciated. The room was clean, great shower. The downstairs bar area is funky and interesting. Nice gardens outside, well maintained. It's only 6 or 7 minutes walk to CDG Airport Terminal 1 to connect with trains. Would definitely stay again.
Stayed 1 night in May 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport for early or convenient departures, trains to terminals are very fast and continuos
Stayed 1 night in May 2024

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to train transport to airport. Clean and well maintained
Stayed 1 night in Apr 2024

8/10 Good

Vin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Pleasant staff and fun atmosphere
Stayed 1 night in May 2024

10/10 Excellent

Joel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to airport. We got to the hotel after the dining room closed but they had some excellent glass bowls of soup and stew that we were able to purchase and heat up. They also gave us one free drink. Nice place.
Stayed 1 night in Apr 2024

10/10 Excellent

Yi-Mei

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable, just what’s needed before a flight out of CDG. Nice youthful vibes.
Stayed 1 night in Apr 2024

10/10 Excellent

laurel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a comfortable size and well designed, with automatic lighting under the bed, should the guest need to get up in the night. The room was clean and well maintained.
Stayed 1 night in Apr 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just amazing!!
Stayed 1 night in Mar 2024

10/10 Excellent

Bjorn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel felt like an upscale hostel to me and I loved it. The downstairs bar/lounge area is great for relaxing after a long travel day and the rooms are quite and comfy. This location is so close to the airport that it is a no-brainer if you have a flight the next day.
Stayed 1 night in Apr 2024

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very early flight and the location is about 6 - 7 minute walk from the shuttle train which is then 5 - 15 minutes from the 3 terminals. The rooms are very small, in good condition with basic amenities. There are ramps and elevators for the walk but it would be difficult for anyone with mobility issues. The lounge/restaurant is very loud and busy; it was more relaxing to find a restaurant in the terminal.
Stayed 1 night in Apr 2024

8/10 Good

David

Travelled with family
Liked: Staff & service, property conditions & facilities
Very clean. Ok food. Hard to locate.
Stayed 1 night in Mar 2024
Response from Séphora on 16 Apr 2024
Dear David, Thank you so much for you feedback after staying at our hotel. We take note of your comment and will try our best to improve our services in the future. We take customer feedback very seriously as we always try to provide the best customer service.

8/10 Good

Alan, Honolulu

Liked: Cleanliness, staff & service, property conditions & facilities
As advertised, it was a close walk after taking the shuttle train 1 stop from T1. My primary complaint is that the breakfast was cold even though the eggs and bacon were in chafing dishes.
Stayed 1 night in Apr 2024
Response from Séphora on 16 Apr 2024
Dear Alan, Thank you so much for your feedback. We take note of your comment and will make sure to improve our services in the future. We take customer review very seriously as we continuously try to provide the best service.

10/10 Excellent

Jeffrey, Simpsonville

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property
Stayed 2 nights in Apr 2024
Response from Séphora on 16 Apr 2024
Thank you for your feedback!

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to the airport and a nice facility.
Stayed 1 night in Apr 2024
Response from Séphora on 16 Apr 2024
Thank you, Daniel. We hope to see you soon!

10/10 Excellent

Hiromi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location
Stayed 1 night in Mar 2024
Response from Séphora on 16 Apr 2024
Thank you! We hope to see you again soon.

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, chic hotel in very close proximity to the airport
Stayed 1 night in Mar 2024
Response from Séphora on 16 Apr 2024
Thank you, Kevin. We hope to see you soon!

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient
Stayed 1 night in Mar 2024
Response from Séphora on 17 Apr 2024
Thank you so much for your feedback, Marco.

10/10 Excellent

Dr. Ricardo

Stayed 1 night in Mar 2024
Response from Séphora on 17 Apr 2024
Thank you for your feedback.

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stmosphere and the crew!
Stayed 1 night in Mar 2024
Response from Sunny on 20 Mar 2024
Thank you for your review )See you soon !

10/10 Excellent

Guillermo, Orlando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Séphora on 16 Apr 2024
Thank you for your feedback!

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Séphora on 17 Apr 2024
Thank you for your feedback.

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charles de Gaulle is one of these huge airports that is not always easy to get and forth for a non-local. The Moxy hotel is ideally situated in the airport and easily reachable using the airport's shuttle train to and from any of the three terminals. Staff was very helpful. Food hit the spot.
Stayed 1 night in Mar 2024
Response from Séphora on 16 Apr 2024
Thank you so much for your feedback! We hope to see you again soon.

8/10 Good

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaint was that they didn’t have a two bed room available even though I reserved for one several months ago. I read this same issue with my other customers in the past as well. Thank god I was only traveling with my mom so I was okay (not crazy about it, but just okay) with sleeping next to her but if it was anyone else then we would have had a big problem. Beds are always comfortable after a long flight and the room is clean. My second time staying here, would definitely come back.
Stayed 1 night in Feb 2024
Response from Séphora on 17 Apr 2024
Thank you so much for your feedback. We take note and will try our best to improve our services. We take customer review very seriously as it helps us to provide better service.

8/10 Good

Fritzner

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It’s just Convinient to me .
Stayed 4 nights in Feb 2024
Response from Séphora on 17 Apr 2024
Thank you so much for your feedback!

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Séphora on 17 Apr 2024
Thank you so much for your feedback!

10/10 Excellent

Philippe, Jupiter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Moxy is simply the place to go at CDG airport. The bang for the buck is second to none. Brand new hotel, easy access to CDG1, 2, & 3. Rooms are so comfortable, the bar/snack is really good, staff is super friendly and professional. Did I mention the free welcome drink? This will be my go to hotel before I fly back home.
Stayed 1 night in Feb 2024

10/10 Excellent

Raelene

Stayed 1 night in Jan 2024

10/10 Excellent

Konstantinos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Mohamed

Travelled with family
Liked: Property conditions & facilities
Nice and comfortable stay. Staff could inform guests about breakfast times and special offers at check-in incase they miss information on apps or booking info.
Stayed 4 nights in Dec 2023

10/10 Excellent

Audrina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

charly

Stayed 8 nights in Dec 2023

6/10 Okay

Saumya

Travelled with partner
Liked: Amenities, property conditions & facilities
This is location next to airport terminal. Would recommend if you are need a place to crash for the night. It's inconvenient for a longer duration stay.

8/10 Good

Mike, Leduc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very botiqueish budget hotel close to CDG. CDGVal tram makes it fairly easy to get to. The staff and vibe of the hotel are excellent. Small basic rooms (which is expected) Bathrooms are really small (cruiseship bathrooms are slightly bigger)
Stayed 1 night in Dec 2023

10/10 Excellent

Theodore

Stayed 4 nights in Dec 2023

10/10 Excellent

Serik

Liked: Cleanliness, staff & service, property conditions & facilities
Slept very well.
Stayed 1 night in Dec 2023

8/10 Good

Joseph

Stayed 1 night in Dec 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
We needed an airport hotel for a 1 night layover. This fit the bill. CDG is a massive place and the signage is just enough to get you around (bilingual, but confusing). We had to make our way through Term 2 to get the m l t
Stayed 1 night in Dec 2023

10/10 Excellent

Mathieu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Wyatt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport and was easy to get to
Stayed 1 night in Dec 2023