Indoor pool, outdoor pool

Reviews of Molitor Hôtel & Spa Paris – MGallery Collection

5 out of 5
Molitor Hôtel & Spa Paris – MGallery Collection
13 Rue Nungesser et Coli, Paris, Paris

Reviews

9.2

Wonderful

Rating 10 - Excellent. 329 out of 463 reviews" "
Rating 8 - Good. 96 out of 463 reviews" "
Rating 6 - Okay. 23 out of 463 reviews" "
Rating 4 - Poor. 9 out of 463 reviews" "
Rating 2 - Terrible. 6 out of 463 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Like the location
Stayed 3 nights in Apr 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Antoine Chauveau - Directeur Qualité on 23 Oct 2023
Cher Eric,Nous vous remercions pour votre commentaire et espérons avoir le plaisir de vous accueillir de nouveau prochainement.Bien cordialement,

10/10 Excellent

melissa ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! Staff was friendly and helpful. About 15 minutes to Paris city center! Loved the restaurants surrounding the area! Would stay again when visiting Paris!
Stayed 5 nights in Jul 2023
Response from Antoine Chauveau - Quality Director on 11 Aug 2023
Dear Melissa Ann,Many thanks for your lovely review that I shared with all our team.We hope to see you again very soon,Best regards,

10/10 Excellent

olabisi

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time. Excellent customer service! Friendly staff. Very welcoming. Wonderful indoor and outdoor pool. Check in and Room service was quick and easy! No complaints 👌 Will definitely stay again!
Response from Antoine Chauveau - Quality Director on 4 Aug 2023
Many thanks for your lovely feedback!We hope to have the pleasure to welcome you back soon,Best regards,

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023
Response from Antoine Chauveau - Quality Director on 4 Aug 2023
Dear Paul,Thank you for your positive feedback,Best regards,

10/10 Excellent

Margaret

Stayed 1 night in Jun 2023
Response from Antoine Chauveau - Quality Director on 4 Aug 2023
Dear Margaret,Many thanks for your 5/5 review.We hope to welcome you back soon.Best regards,

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Five stars because of pools and clean clean water. Staff very good
Stayed 13 nights in May 2023
Response from Antoine Chauveau - Quality Director on 13 Jun 2023
Many thanks Timothy for your lovely comments and feedback! We hope to welcome you back soon.Best regards,

8/10 Good

john

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice place to stay.
Stayed 6 nights in Apr 2023
Response from Antoine Chauveau - Quality Director on 21 Apr 2023
Dear John,Many thanks for your lovely feedback.We hope to see you again very soon.Best regards,

10/10 Excellent

Xiaowei

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The outdoor swimming pool is fantastic
Response from Antoine Chauveau - Directeur Qualité on 16 Mar 2023
Many thanks for your lovely feedback.Best regards,

2/10 Terrible

Georgine

Stayed 4 nights in Jan 2023
Response from Antoine Chauveau - Directeur Qualité on 16 Mar 2023
Nous vous remercions pour votre avis.Nous étions navrés de lire à propos du score.Dans un souci d'amélioration quotidien, nous sommes à votre entière disposition afin d'en savoir plus.Bien cordialement,

10/10 Excellent

KEVIN

Travelled with group
Liked: Cleanliness, property conditions & facilities
Had a great stay…so cool!
Response from Antoine Chauveau - Guest Experience Manager on 17 Jan 2023
Many thanks for your lovely feedback !We hope to have the pleasure to welcome you back soon.Best regards,

10/10 Excellent

Valerie

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Our experience was absolutely stellar.
Response from Antoine Chauveau - Guest Experience Manager on 9 Jan 2023
Dear Valerie,Many thanks for your lovely review.We hope to welcome you back very soon.Best regards,

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, staff & service
Wonderful hotel can’t fault it. Breakfast choice is amazing and swimming pools spectacular! Would definitely stay again at the Molitor!
Response from Antoine Chauveau - Guest Experience Manager on 9 Jan 2023
Dear Kathryn,We very much appreciate your feedback and we hope to have the pleasure to welcome you back to our hotel soon.Best regards,

10/10 Excellent

Efi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean
Stayed 5 nights in Oct 2022
Response from Antoine Chauveau - Guest Experience Manager on 10 Nov 2022
Dear Efi,Thank you for your lovely 5/5 review.We hope to see you again very soon at Molitor.

10/10 Excellent

Nick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super style at the Molitor
Stayed 1 night in Aug 2022
Response from Antoine Chauveau - Guest Experience Manager on 22 Aug 2022
Cher Nick,Un grand merci pour ce super avis 10/10.Au plaisir de vous accueillir de nouveau,Bien à vous,Antoine

10/10 Excellent

Rick

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous and knowledgeable staff, highly recommended, great location
Stayed 4 nights in Jul 2022
Response from Antoine Chauveau - Guest Experience Manager on 22 Aug 2022
Dear Rick,Many thanks for your lovely feedback.We hope to see you back soon )Best regards,Antoine

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022
Response from Antoine Chauveau - Guest Experience Manager on 18 Jul 2022
Cher Paul, Nous vous remercions pour ce super 10/10. Nous espérons vous revoir très vite. Bien cordialement,

6/10 Okay

Marc-Oliver

Stayed 1 night in Jun 2022
Response from Antoine Chauveau - Guest Experience Manager on 7 Jul 2022
Nous vous remercions d'avoir pris le temps de partager votre avis et nous espérons vous revoir très bientôt. Veuillez agréer, Monsieur, nos salutations distinguées.

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay at Hotel Molitor. We attended the French Open and the location was spectacular. Staff was superior and hotel amenities really wonderful. Highly recommended this hotel. We will definitely return.
Stayed 7 nights in May 2022
Response from Antoine Chauveau - Guest Experience Manager on 7 Jul 2022
Dear Luis, Many thanks for your lovely feedback. We are glad that you had a fantastic stay and enjoyed the friendly service you received. We hope to have the pleasure to welcome you back soon. Best regards,

10/10 Excellent

erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022
Response from Antoine Chauveau on 30 May 2022
Dear Erik, Many thanks for this 10/10 :) We hope to see you again very soon. Best regards,

8/10 Good

Rebecca

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great swimming pool and super friendly and helpful staff that made us and especially our kids, feel well looked after and welcome. Breakfast was a bit chaotic on some days, but we are all out of practice at holidaying after the last couple of years, so im sure that will get better and better.
Stayed 6 nights in Apr 2022
Response from Antoine Chauveau - Guest Experience Manager on 20 Apr 2022
Dear Rebecca, We very much appreciate your comments regarding your recent stay at Molitor. We are glad that you had a great overall experience thanks to our pools and the friendly service you have received from our team. I was also sorry to read about the shortfall in service you have experienced at breakfast ; please allow me to express my sincerest apologies for that. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one :) Sincerely,

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Finding an oasis in the middle of a city. Wow
Comfortable beds. Quality TV with English language option.Amazing spa and a proper gym. Full range of breakfast choices. Evening meal selection top draw. Not 1 - but 2No amazing heated swimming pools. Great location next to the park and botanical garden. Close enough to walk to the Eiffel. Nearest metro just 10mins. Hard do Nord only 45 mins. Roland Garros and PSG literally around the corner. Wow.
Pool
Gym
Gym
Gym
Stayed 5 nights in Apr 2022
Response from Antoine Chauveau - Guest Experience Manager on 25 Apr 2022
Dear David, We very much appreciate your comments regarding your stay at Molitor. It is always a pleasure to receive positive feedback and I will share your comments with all our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

8/10 Good

ADEBAYO

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful Hotel
Stayed 2 nights in Apr 2022
Response from Antoine Chauveau - Guest Experience Manager on 25 Apr 2022
Many thanks for your lovely comment. We hope to have the pleasure to welcome you back soon. Best regards,

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was hands down the nicest hotel and staff I have experienced and I have stayed at many hotels. The hotel was clean, beautiful and great food. I can’t wait to revisit this hotel one day. Also I needed a package shipped to the US and they handled the delivery for me with no problems at all. What a great hotel!
Stayed 1 night in Apr 2022
Response from Antoine Chauveau - Guest Experience Manager on 5 Apr 2022
Dear Michael, Many thanks for the great review regarding your recent stay at Molitor. We are glad that you had a great time and enjoyed the service you received from our team. I will share your lovely comment with them and we hope to have the pleasure to see you back soon. Best regards,

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect in every way.
Stayed 2 nights in Mar 2022
Response from Antoine Chauveau - Guest Experience Manager on 5 Apr 2022
Dear Kevin, Many thanks for your top feedback :) We hope to have the pleasure to welcome you back soon ! Best regards,

10/10 Excellent

Nick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021
Response from Antoine Chauveau - Guest Experience Manager on 7 Oct 2021
Merci pour ce super retour. Nous espérons vous revoir prochainement à Molitor. Bien cordialement,

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2021
Response from Molitor Team on 5 Aug 2021
Chère Barbara, Merci beaucoup pour votre retour 10/10 ! Au plaisir de vous accueillir de nouveau prochainement,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021
Response from Antoine Chauveau - Guest Experience Manager on 1 Jun 2021
Merci pour votre 10/10. A bientôt à Molitor.

8/10 Good

Tarvinder

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
good place to relax
Great pool. Good stay. A bit far from the city though
Stayed 1 night in Aug 2020
Response from Molitor Team on 9 Sept 2020
Dear Tarvinder, Thank you so much for your comments after your stay at Molitor. We are so please to know you enoyed your stay with us ! We hope to see you again very soon, Kind regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2020
Response from Guest Experience Coordinator on 25 Jan 2020
Dear Madam, Dear Sir, Thank you very much for the great review 4/5 of our hotel. We hope to see you again very soon, Kind regards, Paul Menanteau

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was fantastic - the service was great and friendly the food was fabulous and the overall ambience and atmosphere was amazing - even better than it appeared on the website
Stayed 2 nights in Nov 2019
Response from Paul Menanteau on 26 Nov 2019
Dear Madam, Dear Sir, We very much appreciate your comments regarding your stay at the Hôtel Molitor Paris - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paul Menanteau Guest Experience Coordinator

10/10 Excellent

Jason, Paris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The style and decor was great. The facilities and the restaurant were really good.
Stayed 1 night in Nov 2019
Response from Paul Menanteau on 26 Nov 2019
Dear Madam, Dear Sir, We very much appreciate your comments regarding your stay at the Hôtel Molitor Paris - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paul Menanteau Guest Experience Coordinator

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel pool ever
Incredibly friendly and attentive but never excessively formal staff. The best pool and art collection I've ever seen at any hotel. Loved the spa and the graffiti-covered Rolls Royce convertible in the lobby.
Stayed 6 nights in Sep 2019
Response from Paul Menanteau on 26 Nov 2019
Dear Madam, Dear Sir, We very much appreciate your comments regarding your stay at the Hôtel Molitor Paris - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paul Menanteau Guest Experience Coordinator

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is amazing. Super friendly staff and is located in a very elegant part of the city.
Stayed 6 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
--==----------------------------------------------------
Stayed 2 nights in Sep 2019

4/10 Poor

Verified traveller

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
Some of the guests at the hotel were not not nice and the hotel were not good at stoping there from being rude !!
Stayed 4 nights in Aug 2019

10/10 Excellent

TZIPI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service
Lovely staff, lovely room, lovely pool, lovely breakfast and very child friendly. We would definitely recommend.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. In a nice location The restaurant is good as well
Stayed 1 night in Jul 2019

10/10 Excellent

Cecile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel!
Beautiful hotel, amazing pool and Excellent service!
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property just outside of of the business in Paris which was nice. Rooms were beautiful and staff in check in were extremely friendly and helpful (i.e. Front desk & Concierge services.) Rooftop bar was always busy with reserved parties and staff was not as friendly). Maybe they might have been if we spoke better French, so your experience may be better if you do. Restaurant downstairs had a very nice breakfast buffet and staff was always extremely friendly. Overall great trip. My only recommendation would be to go explore some of the locals restaurants that are not in the tourist areas in this part of town. Some seriously great finds at half the price. Bon appetit!!
Stayed 3 nights in Jul 2019

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great pool but way too crowded
the best pool in Paris, if only it were less crowded. There are about 10 sunbeds total and the rest are just chairs which are all fully occupied as early as 10 am. since the pool is the main attraction of the place, it's a bit frustrating to have to fight to enjoy it.
Stayed 1 night in Jun 2019

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the pool!
Stayed 5 nights in Jun 2019

10/10 Excellent

Ciara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great spot for a getaway
Incredible hotel - beautiful location, especially if you love tennis. Staff were amazing, very helpful always. Pool is fabulous- really enjoyed it. Food was fab too.
Stayed 2 nights in Jun 2019
Response from Camille - Quality Manager on 16 Jun 2019
Dear Ciara, What an heartfelt comment! We are thrilled to read that you had a fantastic time with us. We thank you for highlighting the profesionnalism of our team. We will share your kind words with them. We look forward to welcoming you again. Best Regards, Camille - Quality Manager

10/10 Excellent

Verified traveller

Stayed 3 nights in May 2019
Response from Camille - Quality Manager on 16 Jun 2019
Dear Guest, We are thrilled to read that you had a very pleasant stay with us. We were happy to welcome you and hope to have this pleasure again. Best Regards, Camille - Quality Manager

10/10 Excellent

Abram, Springfield, Illinois

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the most incredible pool inside a city I have ever seen.
Stayed 1 night in Jun 2019
Response from Camille - Quality Manager on 16 Jun 2019
Dear Abram, We thank you for choosing Molitor and for taking the time to write us a review. Please accept our gratitude for highly recommending us. We do look foward to welcoming you again. Best Regards, Camille - Quality Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Uniquely placed beside Roland Garros, it is ideal if you are attending the French Open. The pool can become busy but the amenities are excellent.
Stayed 2 nights in May 2019
Response from Camille- Quality Manager on 16 Jun 2019
Dear Guest, We thank you for taking the time to share your experience of Molitor during Roland Garros. Molitor is indeed the perfect location for sports lovers ( Parc des Princes - Jean Bouin Stadium - Bois de Boulogne and of course Roland Garros). The summer pool during Roland Garros, due to our location, can be a bit busy. Therefore, we hope that you enjoy our winter pool which is more quiet. Moreover, apart from the busy period of Roland Garros, you should not witness this again. Best Regards, Camille- Quality Manager

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019
Response from Camille - Quality Manager on 16 Jun 2019
Dear Craig, We thank you for choosing Molitor and for taking the time to give this 10/10. We are glad to read that your stay fully met your expectations. Best Regards, Camille - Quality Manager

10/10 Excellent

Coprian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019