Staircase

Reviews of Hôtel Louvre Richelieu

3 out of 5
Hôtel Louvre Richelieu
51 Rue De Richelieu, Paris, Paris

Reviews

8.4

Very good

Rating 10 - Excellent. 24 out of 43 reviews" "
Rating 8 - Good. 10 out of 43 reviews" "
Rating 6 - Okay. 3 out of 43 reviews" "
Rating 4 - Poor. 4 out of 43 reviews" "
Rating 2 - Terrible. 2 out of 43 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nurdan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the hotel and the staff were very friendly and helpful.
Stayed 6 nights in Mar 2024

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great
Stayed 7 nights in Feb 2024
Response from Laurine on 3 Mar 2024
A big thanks for your recommendation! We're happy you enjoyed our hotel. We hope to welcome you back again very soon!

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities
The
Stayed 8 nights in Feb 2024

2/10 Terrible

lai nyen

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is dusty and dirty. They just change the towel and make up the bed but never vacuum until you request them to do it. No lift and no assistance to help to bring our luggages when checked out. Disappointed
Stayed 9 nights in Nov 2023
Response from Mahado on 8 Dec 2023
Hello, We are deeply saddened to hear that you did not enjoy your stay at our hotel. When it comes to cleanliness we always make it our top priority to offer clean and comfortable rooms. As for the stairs, we are aware that it may be difficult for some, so it is indicated that we are a building with no lift and stairs. When it comes to assistance for the luggages, we do help for both the check in and check out. We deeply apologize for your dislike of our hotel and take your remarks into consideration so that we can improve ! Best Regards from Paris,Hotel Louvre Richelieu

8/10 Good

Hovelyn

Travelled with group
Liked: Staff & service, property conditions & facilities
Perfect location, the room is nice but need to clean the bathroom more. The dirt from the shower head and faucet are really visible. Overall is good.
Stayed 5 nights in Nov 2023
Response from Laurine on 8 Dec 2023
Dear Hovelyn, Thank you for taking the time to write this kind review. We are pleased to hear that you enjoyed your stay with us. We have taken note of your comments and will do our best to improve them.We hope to welcome you again during your next stay in Paris.Best regards,

10/10 Excellent

Senthiram

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, walking distance to most of the attractions Paris has to offer. Great restaurants and bistros located around the hotel. Hotel staff extremely welcoming and knowledgable about the area. The room ameneties were great with good quality coffee and tea available. Would highly recommend this hotel.
Stayed 2 nights in Oct 2023
Response from Laurine, receptionist at the hotel Louvre Richelie on 3 Nov 2023
Dear Senthiram, Thank you for taking the time to leave us this kind review! We are pleased to hear that you had a good time with us and hope to welcome you back in the future. Best regards,

2/10 Terrible

YUDISBEL, MIAMI

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación tenia olor a humedad, no habia nadie que respondiera para una solucion, la zona donde esta ubicado en hotel no se siente segura y habia mucho olor a mariguana en el area. Por favor evitar este lugar para hospedarse. Solo estuvimos la 1ra noche de nuestra reserva y decidimos al amanecer dejar el hotel y buscar otra opcion.
Stayed 3 nights in Sep 2023
Response from Soufiane,Hotel Manager on 20 Oct 2023
Dear Yudisbel,Thank you for taking the time to share your feelings after your stay in our hotel.We are very sorry that you feel this way, however, no-one at the reception has any record of you complaining about a smell or feeling unsafe around the hotel. We put the satisfaction of our guests above everything so please believe that if your room didn't suits you we would have done everything in our power to give you another one or compensate in any other way.Also, our district is one of the safest in Paris as it is surrounded by many monuments (Le Louvre, Opera Garnier, French National Library, Place des Victoires...) and none of our guests had ever any issue in it. I feel sorry that you left our house with such a bad feeling but if you ever want to give us another shot we would be more than happy to welcome you again. Best regards,Soufiane, Hotel Manager

8/10 Good

Rica

Liked: Cleanliness, staff & service, property conditions & facilities
Although the AC stopped working the second night, it was Melissa at the front desk who made our stay wonderful. She helped bring our luggages up the stairs, was very helpful with navigating the area and had such a wonderful customer services. She was very welcoming and so nice. I’d go back and stay at this property. Tons of Asian restaurants near the property and about 10 mins walk to the Louvre. Take Uber instead of taxi when headed to CDG airport.
Stayed 2 nights in Oct 2023
Response from Mahdo on 23 Oct 2023
Hi Rica,We are thrilled that you had an excellent stay and a great encounter with our staff ! We apologize for the AC mishap and will do our best to ensure it doesn't happen again. We would be pleased to have you again at our hotel. Thank you for your feedback ! Mahado

10/10 Excellent

Faraz

Travelled with family
Stayed 1 night in Oct 2023

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for the money on short notice and near the Louvre (as the name says) and other good restaurants and stores. Staff was very helpful with luggage, combining two reservations into one, and spoke English well. About the only drawback is there is no elevator and we were on the fourth floor (actually the fifth floor, since the room itself had another flight of stairs to the loft-style room). Fortunately, staff carried all our heavy luggage (over 130 pounds total) up to the room and then down again upon departure. We were used to climbing lots of mountains and stairs in the Alps before arrival and were ready for the climbing. If you want to see all of Paris, you must do lots of climbing stairs. Breakfast, lunch and dinner bistros (asian and french) right next door, which were very good. We could not have done better without spending at least twice as much money. We would stay again on another Paris trip.
Stayed 2 nights in Jul 2023
Response from Gauthier on 5 Aug 2023
Dear Thomas,we thank you so much for such a review, and we were glad to have you at the hotel, you both artist and sporty, as you were so kind with us.Hopefully you will come back to make us discover our city via your pictures, who knows ?The whole team wishes you our best regards from Paris.Gauthier, receptionist at the hotel Louvre Richelieu.

6/10 Okay

john

Travelled with partner
Liked: Staff & service, property conditions & facilities
Location close, but small alley like street & businesses. Hard for older couple to walk up to 5th floor ( no elevator)
Stayed 4 nights in Jun 2023
Response from Gauthier on 7 Jul 2023
Dear John,we thank you very much for your review and we will be glad to book the lowest rooms for your next stay here at the hotel.We hope that you enjoyed your stay in Paris and the whole team wish you to have a nice day.Yours sincerely,Gauthier, receptionist at the hotel Louvre Richelieu.

10/10 Excellent

Iris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff and location
The staff were so kind and willing to help, they made the stay great. The rooms are small like most places in Paris but they felt very clean and comfortable and the beds were very comfortable as well. There are a few flights of stairs to walk up but the location of the hotel made it possible for us to walk to all the places we wanted to see. Very convenient location. Also a great organic bakery just around the corner from the hotel. Overall a great place for us to stay.
Stayed 1 night in Apr 2023
Response from Gauthier on 22 Apr 2023
Dear Iris, what a review ! We are so grateful... and also we are proud our efforts to make your stay great pay such dividend. So thank you again and we hope we will have the same pleasure to host you for your next trip in Paris !We wish you our kind regards from Paris,Gauthier, receptionist at the hotel Louvre Richelieu.

10/10 Excellent

Makoto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly hosts with the best location, we will definitely come back
Stayed 3 nights in Apr 2023
Response from Melissa on 14 Apr 2023
Dear Makoto, Thank you for your comment, we are delighted to have hosted you for your Parisian stay and hope that it will leave you with the best memories. Do not hesitate to come back and visit us! Best regards from Paris Mélissa, receptionnist at the Louvre Richelieu hotel

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2023
Response from Gauthier on 20 Mar 2023
Dear Michael,we thank you very much for your review and we hope to see you soon in our hotel.All the team wishes you our best regards from Paris.Gauthier, receptionist at the hotel Louvre Richelieu.

10/10 Excellent

Grant

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here were excellent, we had two bookings and had to change rooms part way through our stay, the staff moved everything for us while we were out for us which was great. The rooms were comfortable and not as small as many others in central Paris The hotel is located near some nice cafes and restaurants, not far from the Louvre (a 6 minute walk) and close to the metro. There is a supermarket about 20m down the road. We were very happy with our stay here
Stayed 2 nights in Sep 2022
Response from Soufiane, Hotel manager on 9 Sept 2022
Dear Grant,Thank you for taking the time to share your feelings after your stay, it means a lot for us !We are happy that you enjoyed our district and the many things you can do here, and our staff is always more than happy to help our guests. Hope to see you soon !

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty central. Laundromat two doors down was very handy. Places cleaning staff is very friendly but the lack of an elevator was something of an issue since we had large bags the staff did assistance with the bags so that made a little bit easier.
Stayed 3 nights in May 2022
Response from Hotel Louvre Richelieu on 19 Jun 2022
Thank you for your review dear Michael le. We are glad you enjoyed the location and your stay at hotel Louvre Richelieu. Our guest comfort and satisfaction is our priority and we make it a point to assist with any matter. We Thank you for your understanding regarding the absence of elevator and we look forward welcoming you soon agin. Kind regards, Samantha

10/10 Excellent

Gyoung Ho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021
Response from Tristan on 3 Mar 2022
Hello Mr Gyoung, Thanks you for this nice review. We hope to see you again in the future. Best regards from Paris. Tristan, Receptionist at the Hôtel Louvre-Richelieu

10/10 Excellent

Jimnela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2021
Response from Tristan on 29 Sept 2021
Bonjour, Nous avons pris bonne note de vos commentaire. Merci d'avoir pris le temps de nous écrire. En espérant vous revoir à l'avenir. Cordialement. Tristan

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Staff was friendly and helpful. Even let us borrow a wine opener one night. Room was super cute and just the right size. My only complaint was the 80 stairs to get to our room (we were on the top floor). Once we were in our room there was another 15 to get up to the bedroom. But if you don’t mind the walk, or get a room on a lower level, I highly recommend staying here. Very centrally located. Easy walk to metro, louvre, restaurants, shopping, you name it.
Stayed 2 nights in Sep 2021
Response from TH on 20 Sept 2021
Dear Kristin, Thank you very much for your lovely feedback ! Unfortunately when we renovated the hotel, we did not manage to add a lift as it was technically not possible. We appreciate your positive comments and looking forward to welcoming you for another occasion !

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom was very nice, so was the decorations around the hotel.
Stayed 1 night in Jul 2021
Response from TH on 21 Jul 2021
Thank you very much for your feedback !

4/10 Poor

Lourdes

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación. Fallos en la limpieza, mal servicio en el check in, mala atencion por parte del personal de lobby, no hay facilidades para personas con discapacidad, no hay elevador, no hay quien te apoye con las maletas. Las habitaciones NO corresponden a las imagenes publicadas.
Stayed 6 nights in Feb 2024
Response from Laurine on 3 Mar 2024
Estimada Lourdes, Gracias por tomarse el tiempo de compartir su experiencia con nosotros. Siento mucho que su estancia no haya estado a la altura de sus expectativas. Comprendo su frustración y le pido disculpas por las molestias ocasionadas.Apreciamos su franqueza y utilizaremos sus comentarios para mejorar la calidad de nuestro servicio.Entendemos que esto puede no ser suficiente para compensar los inconvenientes que ha experimentado.Sin embargo, esperamos que nos dé otra oportunidad para demostrarle que podemos ofrecerle una mejor experiencia durante su próxima estancia.Cordialmente,

8/10 Good

Miguel Angel

Travelled with family
Liked: Staff & service, property conditions & facilities
The location was great, near to the subway and walkable. I would improve the facilities it feels a little bit old, they probably need a renovation soon. Also can improve in cleanliness. Thanks
Stayed 5 nights in Feb 2024
Response from Laurine on 17 Feb 2024
Dear Miguel Angel, thank you for taking the time to leave us a comment.We take good note of your remarks and will do what is necessary to respond to it and improve our cleaning.Best regards,

8/10 Good

WEIHAO

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The people working in the hotel is really nice. The place is quite small, but it’s right at the center of the city. There are many places to visite and restaurants to go around the hotel. The room is not perfect, but it’s clean and comfortable.
Response from Laurine on 10 Feb 2024
Dear Weihao, Thank you on behalf of the entire team for taking the time to leave us such a lovely review!We are delighted that you enjoyed your stay with us.We look forward to seeing you again soon.Best regards,

10/10 Excellent

Fadela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELLENT
Très bon accueil . Ambiance agréable et conviviale. Propre et calme
Stayed 1 night in Dec 2023
Response from Laurine on 15 Dec 2023
Chère Fadela, au nom de toute l'équipe, nous vous remercions d'avoir pris le temps de rédiger un commentaire aussi aimable !Nous sommes heureux d'apprendre que vous avez apprécié votre séjour parmi nous et espérons vous revoir lors de votre prochaine visite sur Paris.Cordialement,

6/10 Okay

BERK

Bir daha tercih edeceğim bir otel asla değil. Otele öğleden sonra 16:00 da gelmemize rağmen odamız hazır değildi ve , odaya akşam 17:00 gıbı girebildik. Telafi etmek adına kahvaltı verdiler ancak kahvaltı salonu yok. Kapınızın önğne torba içinde yiyecek bırakıldı. Konumu güzel, okadar. Çok fazla tavsiye etmiyorum.
Stayed 1 night in Sep 2023
Response from Laurine on 3 Nov 2023
Dear Berk, Thank you for taking the time to leave us a review. We apologize for any dissatisfaction you may have experienced. We take note of your remarks and will do our best to improve our services. Best regards,

10/10 Excellent

woohyung

Stayed 2 nights in Sep 2023

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness
Stayed 4 nights in Sep 2023

8/10 Good

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice hotel very close to Louvre. Hotel was in good shape. You need to carry your luggage though as there is no lift. Employees were super nice and friendly. Room was good, clean (though they didn’t make the beds one day due to workload).
Stayed 5 nights in Sep 2023
Response from Mahado on 23 Oct 2023
Hi Arturo,We are glad that you enjoyed the hospitality of our hotel ! We would be pleased to have you again, thank you for feedback ! Mahado

10/10 Excellent

HIROYUKI

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
非常に親切に出迎えて頂き、お部屋もすごく清潔でまたフランスに滞在した際には是非利用したいほど素晴らしかったです! ここに滞在できてすごくハッピー! I was greeted very kindly, and the room was very clean. So happy to stay here!
Stayed 3 nights in Mar 2023
Response from Tristan on 18 Mar 2023
Dear Hiroyuki-San, Thank you very much for this wonderful rating. We were glad to welcome you, and if you plan again to visit Paris in the future, don't hesitate to come here. Best regards from all the Hôtel Louvre-Richelieu team.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Avaliação
O quarto estava com cheiro muito forte de cigarro e assim que cheguei tinha cabelo que não era meu na pia do banheiro. Não recomendo
Stayed 3 nights in Nov 2021
Response from Gauthier on 20 Mar 2023
Dear Guest,we understand very much you frustration as we had a failure in our operation. We really hope we have the chance to welcome you back so we can show you that our standards are high and we very much care about your best experience not only in our hotel but in Paris.All the team wishes you our kind regards from Paris.Gauthier, receptionist at the hotel Louvre Richelieu.

10/10 Excellent

jean marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon accueil Bonne literie et chambre spacieuse Mais pas d’ascenseur Quand on est au quatrième étage c’est un peu problématique
Stayed 1 night in Sep 2021
Response from Tristan on 9 Oct 2021
Bonjour, Merci pour votre commentaire positif, nous en sommes ravis. Nous savons bien que ces escaliers peuvent être un inconvénient, et nous nous en excusons. Mais voici un fait qui sans doute vous réconciliera avec ceux-ci. En effet, dites vous qu'ils sont d'origine, c'est à dire de 1660. Vous avez littéralement marché sur un pan de l'histoire Parisienne, car ces escalier ont été conçu par Mr Michel Villedo lui-même. Un grand homme qui n'est pas inconnu dans l'histoire de France. En espérant tout même vous revoir à l'avenir (à un étage plus bas). Toutes nos plus respectueuses salutations depuis Paris. L'équipe de l'Hôtel Louvre-Richelieu

10/10 Excellent

ChrystèleDidier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from TH on 9 Aug 2021
Merci pour le bon feedback !

4/10 Poor

Milagritos

Disliked: Staff & service
Be aware of this place , they
Stayed 3 nights in Aug 2021
Response from TH on 19 Sept 2021
Aware of? We are surprised by your note.

4/10 Poor

Raynald

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Décevant malgré l’emplacement.
La situation de l hôtel est parfaite, mais quelques points à préciser: Pour les arrivées tardives, très perturbant, porte fermée, personne à l’accueil. Il faut appeler. J’ai eu un surclassement de chambre, je l’es en remercie, mais l’odeur d’égout est insoutenable, c’est dommage. Pas de Check OUT non plus, personnes à la réception le matin du départ. Expérience surprenante.
Stayed 1 night in Jun 2021
Response from Maxim on 1 Jul 2021
Bonjour Monsieur, Effectivement du au covid 19 nous sommes en équipe réduite afin de rester ouvert. Ce qui explique parfois que l'on fasse des checkin à distance. En revanche, je suis désolé, vous auriez du être mis au courant afin d'éviter l'attente. C'est notre faute. Vous avez senti une odeur d'égout dans la chambre ? Concernant votre check out, nous nous sommes loupé de peu, j'étais en train de récupérer les viennoiseries à la boulangerie pour les petits déjeuners. D'ailleurs je vous remercie d'avoir déposé la carte sur le comptoir en partant. J'espère que nous aurons l'occasion de vous accueillir à nouveau. Bien cordialement, Maxim

8/10 Good

Victor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Correct
Séjour convenable. Bel emplacement et bien coonnecté. Immeuble ancien et espaces réduits, intérieur propre et rénové. Pas d'ascenseur, mais le personnel peut aider avec les bagages. Service aimable et chaleureux. Une bouteille d'eau de bienvenue dans la chambre serait souhaitable.
Stayed 3 nights in Jun 2021
Response from TH on 15 Jun 2021
Bonjour Victor, Je tiens à vous remercier pour votre commentaire et l'équipe et moi-même sommes ravis d'avoir apprécié votre séjour à l'Hotel Louvre Richelieu ! Sachez que nous offrons une bouteille d'eau d'accueil pour tous clients qui reserve en directe sur notre site internet. Prendre le temps de partager votre expérience est inestimable pour nous améliorer ainsi que pour être reconnaissant de nos efforts et vu. L’Hôtel Louvre Richelieu as changé de propriétaire en Septembre 2019. Nous sommes heureux de mettre toute notre expertise au service de ce lieu confidentiel. Notre volonté́ est de créer une véritable Maison où chacun se sente un peu chez soi ; où le service de qualité́ soit convivial et sincère.La nouvelle équipe s’efforce de renforcer et de développer une expérience client unique basée sur le respect, la convivialité et l’attention portée aux détails. Nous serions ravis de vous accueillir à nouveau à tout moment ! Vous êtes nos meilleurs ambassadeurs et nous espérons pouvoir compter sur vous dans les prochaines années. Cordialement, Tatiana

10/10 Excellent

Lionel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021
Response from TH on 20 May 2021
Merci pour votre confiance ! Nous espérons vous accueillir de nouveau !

10/10 Excellent

Chrystèle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien
Très bon accueil, hôtel calme
Stayed 2 nights in Jan 2021
Response from Tatiana on 22 Feb 2021
Chère Chrystèle, Je tiens à vous remercier pour votre commentaire et l'équipe et moi-même sommes ravis d'avoir apprécié votre séjour à l'Hotel Louvre Richelieu ! Prendre le temps de partager votre expérience est inestimable pour nous améliorer ainsi que pour être reconnaissant de nos efforts et vu. L’Hôtel Louvre Richelieu as changé de propriétaire en Septembre 2019. Nous sommes heureux de mettre toute notre expertise au service de ce lieu confidentiel. Notre volonté́ est de créer une véritable Maison où chacun se sente un peu chez soi ; où le service de qualité́ soit convivial et sincère.La nouvelle équipe s’efforce de renforcer et de développer une expérience client unique basée sur le respect, la convivialité et l’attention portée aux détails. Nous serions ravis de vous accueillir à nouveau à tout moment ! Vous êtes nos meilleurs ambassadeurs et nous espérons pouvoir compter sur vous dans les prochaines années. Cordialement, Tatiana, Co-proprietaire

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Feb 2021
Response from Tatiana on 22 Feb 2021
Bonjour, Je tiens à vous remercier pour votre commentaire et l'équipe et moi-même sommes ravis d'avoir apprécié votre séjour à l'Hotel Louvre Richelieu ! Prendre le temps de partager votre expérience est inestimable pour nous améliorer ainsi que pour être reconnaissant de nos efforts et vu. Quoi faire pour avoir un 10 sur 10? Nous serions ravis de vous accueillir à nouveau à tout moment ! Vous êtes nos meilleurs ambassadeurs et nous espérons pouvoir compter sur vous dans les prochaines années. Cordialement, Tatiana, Co-proprietaire

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020
Response from Gauthier on 20 Mar 2023
Dear Louise,we thank you very much for your excellent review and hopefully we will welcome you back soon !All the team wishes you our best regards from Paris.Gauthier, receptionist at the hotel Louvre Richelieu.

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait
Parfaitement situé, très propre et personnelle très accueillant... c’était ce que je cherchais. À bientôt
Stayed 1 night in Jun 2020