In-room safe, desk, soundproofing, free WiFi

Reviews of Hotel de L'Empereur - Malone Hotels

3 out of 5
Hotel de L'Empereur - Malone Hotels
2 Rue Chevert, Paris, Paris

Reviews

8.8

Excellent

Rating 10 - Excellent. 169 out of 302 reviews" "
Rating 8 - Good. 98 out of 302 reviews" "
Rating 6 - Okay. 20 out of 302 reviews" "
Rating 4 - Poor. 6 out of 302 reviews" "
Rating 2 - Terrible. 9 out of 302 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Vladlena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, with friendly staff and amazing location😊
Stayed 2 nights in Jan 2024
Response from Roger Rodriguez Front desk manager. on 16 Feb 2024
Dear Vladlena,Your comment is greatly appreciated by our team, and we are grateful to count you among our guests.Thank you very much for your feedback following your stay at L'hôtel de L'Empereur Paris.We are delighted to hear that you enjoyed the charm of our establishment. We look forward to seeing you again,Roger Rodriguez Front Desk Manager

10/10 Excellent

Paul

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great traditional hotel. Clean and quite a large room for Paris.
Stayed 3 nights in Feb 2024
Response from Roger Rodriguez Front desk manager. on 8 Feb 2024
Dear Paul,We would like to express our gratitude for your comments following your stay at the Hôtel de L’Empereur. It is a pleasure to know that you appreciated your comment concerning the cleaning of the room.Glad to know that you enjoyed your stay with us.We would thrilled to welcome you again in the future.Best regards,Roger RodriguezFront Desk Manager

6/10 Okay

Michael

Stayed 5 nights in Jan 2024
Response from Roger Rodriguez Front desk manager. on 3 Feb 2024
Dear Mickael,Thank you for taking the time to share your experience with us. Based on your feedback, we would like to understand why your stay was not completely satisfactory. We typically do not receive ratings this low, soit would be helpful for us to know what aspects you did not enjoy.We look forward to hearing back from you.Roger RodriguezFront Desk Manager

10/10 Excellent

Pat

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed being so close to the Metro and the quiet neighborhood. We always felt safe. The staff was excellent and always willing to help. The room was good size and clean.
Stayed 6 nights in Sep 2023
Response from Roger Rodriguez Front desk manager. on 14 Oct 2023
Dear Pat,We’re glad to hear that you were satisfied with our overall service. we’re delighted to know that our staff were attentive to your various requests during your stay.We would be thrilled to welcome you again in the future.Best regards,Roger RodriguezFront Desk Manager

10/10 Excellent

Makiko

Travelled with partner
Liked: Staff & service
We thoroughly enjoyed our stay. The staff was very helpful and went the extra mile to ensure we had a nice stay. The hotel has a very good breakfast and is in a quiet street...around the corner are restaurants and nearby is a pedestrian street with many international cafes, restaurants, fruit stands etc. We definitely will recommend to our friends
Stayed 2 nights in Oct 2023
Response from Roger Rodriguez Front desk manager. on 14 Oct 2023
Dear Makiko,We would like to express our gratitude for your comments following your stay at the Hôtel de L’Empereur. Glad to hear that you were satisfied with the location of our establishment. That’s true that you’ll be able to find everything close by.We would thrilled to welcome you again in the future.Best regards,Roger RodriguezFront Desk Manager

10/10 Excellent

Sharon, Amesbury

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the most pleasant stay. The staff were very helpful. The rooms were clean and it was in a very walkable location!!
Stayed 2 nights in Sep 2023
Response from Roger Rodriguez Front desk manager. on 13 Sept 2023
Dear sharon,We sincerely appreciate your valuable feedback following your stay at Hotel de L’Empereur Paris. It is with great pleasure that we receive your score and learn about your experience.Your satisfaction is the best reward for our dedicated team, who work tirelessly day after day to ensure an impeccable guest experience.We look forward to the pleasure of welcoming you back in the future, and we hope to make your next stay even more memorable.Best regards,Roger Rodriguez Front Desk Manager

10/10 Excellent

Erin

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Lovely boutique hotel with beautiful Parisienne vibe. Warm friendly and extremely helpful staff. Quiet neighbourhood but still close to restaurants supermarket and shops. Walking distance to Eiffel Tower and transport. Highly Recommend.
Stayed 4 nights in Sep 2023
Response from Roger Rodriguez Front desk manager. on 13 Sept 2023
Dear Erin,Thank you for taking the time to share your impressions with us. We are delighted that our establishment and the quality of service lived up to your expectations.We are delighted to have you as a guest and your comment will be shared with the entire team.This kind of comment has an extraordinary effect on the morale of our teams and we hope to continually live up to our customers' expectations.Thank you for your trust and kindness.We look forward to welcoming you back. Best regards,Roger RodriguezFront Desk Manager

10/10 Excellent

Vance W, Olathe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2023
Response from Roger Rodriguez Front desk manager. on 13 Sept 2023
Dear Vance,We sincerely appreciate your valuable feedback following your stay at Hotel de L’Empereur Paris. It is with great pleasure that we receive your score and learn about your experience.We look forward to the pleasure of welcoming you back in the future, and we hope to make your next stay even more memorable.Sincerely you,Roger Rodriguez Front Desk Manager

10/10 Excellent

Ha jin

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I like this hotel!!!
Stayed 3 nights in Aug 2023
Response from Roger Rodriguez Front desk manager. on 30 Aug 2023
Thank you for taking the time to share your impressions with us. We are delighted that our establishment and the quality of service lived up to your expectations.The score you have given us has an extraordinary effect on the morale of our teams and we hope to continually live up to our customers' expectations.Thank you for your trust and kindness.We look forward to welcoming you back. Yours faithfullySincerely,Roger Rodriguez Front Desk

10/10 Excellent

Kara

Stayed 1 night in Aug 2023
Response from Roger Rodriguez Front desk manager. on 24 Aug 2023
Dear Kara,We're delighted to hear that you enjoyed your time with us during your stay in Paris. We hope to have the pleasure of welcoming you back to our establishment in the future.Best regards from Paris!

10/10 Excellent

mary

Stayed 1 night in Jul 2023
Response from Roger Rodriguez Front desk manager. on 12 Aug 2023
Dear Mrs. Hensarling,It's a pleasure to hear that you've had a positive experience during your stay with us. Our primary goal is to ensure the utmost satisfaction for our customers throughout their time here.We're eagerly looking forward to the opportunity to welcome you back in the future, with the intention of crafting new wonderful memories together. Thank you for your support, and we can't wait to have you with us again.Best regards from Paris!

8/10 Good

Pablo A.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and good size room and bathroom
Stayed 3 nights in Jul 2023
Response from Roger on 15 Jul 2023
Dear Pablo,It's a pleasure to know that you enjoyed your stay with us.All the Empereur Team wish you an excellent day and hope to receive you next time.Best regards from Paris.RogerFront desk

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service
Was a nice quiet spot close walking distance from most sites. Room very very comfortable, only problem was climate control wasn’t working in the room but we were given the option to change rooms
Stayed 2 nights in Jul 2023
Response from Roger on 7 Jul 2023
Dear Sarah,We sincerely apologize for the air conditioner inconvenience. We understand your frustration and would like to address your concerns. However, were pleased to know that we were able to relocate him to another room.We appreciate your understanding and look forward to the opportunity to make amends and provide you with a pleasant experience. Kind regards,Roger

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is an excellent recently updated hotel. The room is modern, comfortable, air conditioned and quiet. The elevator is OK. The staff is terrifid.
Stayed 5 nights in Jun 2023
Response from Jeanpierre Martin Front desk manager. on 14 Jun 2023
Dear David ,Thank you so much for your wonderful review. We are thrilled to hear that you had an excellent stay with us and that you enjoyed our recently updated, modern rooms. Your comfort and satisfaction are our top priorities, and it brings us great joy to know that our accommodations met your expectations.Also, we are delighted to hear that our staff provided terrific service during your stay. Our team always aims to provide our guests with the best possible service, so they will certainly be pleased to hear your kind words.We appreciate you taking the time to provide us with such positive feedback. We value the experiences of our guests, and your comments will undoubtedly encourage our team to continue their efforts.Thank you once again for your kind words. We look forward to welcoming you back in the near future for another enjoyable stay.

10/10 Excellent

lawrence

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location super staff
Stayed 4 nights in May 2023
Response from Jeanpierre Martin Front desk manager. on 30 May 2023
Dear Lawrence,Thank you for your review! We're thrilled to hear that you had a great experience with us. Our location is indeed a highlight, and we're glad it suited your needs. It's also wonderful to know that our staff provided excellent service during your stay. We strive to deliver exceptional hospitality, and your kind words are greatly appreciated. Should your travels bring you back to the area, we would love to welcome you again. Thank you for choosing our hotel, and we hope to see you soon!

8/10 Good

Patricia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was very helpful. If you had a problem with your room it was taken care of right away. After the second day, you were known by your first name. Always asked how your day was. Very welcoming place.
Stayed 5 nights in May 2023
Response from Jeanpierre Martin Front desk manager. on 30 May 2023
Dear Patricia,Thank you for your review! We're delighted to hear that our team provided excellent service and made you feel welcomed throughout your stay. It's our goal to ensure that our guests have a comfortable and enjoyable experience, and we're glad we could promptly address any issues you may have had with your room. Building a personal connection with our guests is important to us, and we're happy to know that you felt recognized and valued during your time with us. We appreciate your kind words and look forward to welcoming you back in the future.

10/10 Excellent

judy, Scottsdale

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great, very friendly and helpful, was very walkable… the only bad thing was the coffee
Stayed 4 nights in May 2023
Response from Jeanpierre Martin Front desk manager. on 24 May 2023
Dear Judy,Thank you for your feedback regarding your recent stay at our hotel. We're glad to hear that our staff provided you with great service and that you found the location convenient for walking around. We appreciate your comments about the coffee and apologize if it didn't meet your expectations. We will take note of your feedback and use it to improve our offerings. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Thank you for choosing our hotel.

10/10 Excellent

kourosh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and caring staff.
Stayed 6 nights in May 2023
Response from Jeanpierre Martin Front desk manager. on 24 May 2023
Dear Kourosh,Thank you for taking the time to leave us a review. We are delighted to hear that our staff was friendly and caring during your stay. Providing excellent customer service is one of our top priorities, and it's always rewarding to know that our efforts have been appreciated. We hope to have the pleasure of welcoming you back to our hotel in the future. Thank you for choosing us.

8/10 Good

Ted

Travelled with family
Liked: Cleanliness, staff & service
Rooms with a view of old Paris in an old building. Close to Rue Cler and the Etoile Militaire Metro stop, this is a more affordable option to enjoy the area. A view of the Eiffel Tower is just a five minute walk to the Champs de Mars.
Stayed 5 nights in Apr 2023
Response from Jeanpierre Martin Front desk manager. on 4 May 2023
Thank you for sharing your review! We're thrilled to hear that you enjoyed the views from our rooms and found our location convenient. We are always striving to provide affordable options for our guests to make their stay enjoyable. We hope to welcome you back soon!

6/10 Okay

Oghor, Keller

Travelled with family
Nothing to say. It was just okay. Nothing special.
Stayed 3 nights in Apr 2023
Response from Jeanpierre Martin Front desk manager. on 4 May 2023
Dear Oghor,We thank you for taking the time to share your opinion.We hope to be able to accommodate you again in the future.

10/10 Excellent

Reilly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful and location was great.
Response from Jeanpierre Martin Front desk manager. on 7 Apr 2023
Dear Reilly,The hotel is situated in an excellent spot for sightseeing Paris, close to many public transportation options and several Parisien monuments, all of our staff thanks you for your kind words and we hope to be able to accommodate you again in the near future.

8/10 Good

Judy

Stayed 2 nights in Feb 2023
Response from Jeanpierre Martin Front desk manager. on 14 Feb 2023
Dear Judy,We thank you for your positive review.We hope to be able to accommodate you again in the future.

8/10 Good

Jonathan Mark

Stayed 6 nights in Jan 2023
Response from Jeanpierre Martin Front desk manager. on 7 Mar 2023
Dear Mr Mark,We thank you for taking the time to share your positive feed back.We hope to be able to accommodate you again in the future.

10/10 Excellent

Jeannette, Seattle

Response from Jeanpierre Martin Front desk manager. on 7 Mar 2023
Dear JeannetteWe thank you very much for your perfect review and we hope to be able to accommodate you again in the future.

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly
Response from Jeanpierre Martin Front desk manager. on 23 Dec 2022
Dear AHmed,We thank you very much for your kind words and we hope to be able to accommodate you again in the future.

8/10 Good

Jacqueline, Miami Beach

Travelled with family
Liked: Cleanliness, staff & service
Good location, close to metro station and in front of Les Invalides, and close to the Eiffel Tower. Also, a few metro stops from Champs Elysse. Excellent staff at the front desk. Close to many eating places and especialty stores.
Response from Jeanpierre Martin Front desk manager. on 1 Dec 2022
Dear Jacqueline,We thank you very much for your positive review.The hotel is located in a perfect spot for sightseeing Paris, close to many public transportation options and several Parisien monuments within walking distance, all of our front desk staff thanks you for your kind words its appreciated, we hope to be able to accommodate you again in the future.

10/10 Excellent

Erina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious and so was the bathroom. Good location for doing the usual tourist attractions. The only downside is the noise proof is not great - we stayed on 1 st floor and can hear people talking and going up/down stairs late at night that kept waking us up.
Stayed 2 nights in Nov 2022
Response from Jeanpierre Martin Front desk manager. on 17 Nov 2022
Dear Erina,We thank you very much for your great review.Our deluxe rooms are very spacious and confortable, the hotel is located in a perfect spot for sightseeing Paris close to many public transportation options and several Parisien monuments, we apologize for the noise caused by other guests.We hope to be able to accommodate you again in the future.

10/10 Excellent

Eleri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2022

2/10 Terrible

enna

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property was so outdated and smelly . No fan in the bathroom, air-conditioner barely worked in the room . Wifi was terrible, had to use mobile data. Staff was friendly. Paid more price than others which was wrong choice . Street was ok, close to Effel tower and others . Recommend 8Arr though much cleaner and lower proce and more convenient. Nice customer service .
Response from Jeanpierre Martin Front desk manager. on 9 Nov 2022
Dear Enna,We apologize for any inconvenience during your stay, we've never any complaints about the wifi but we're going to look into the issue, the hotel has an excellent location close to many public transportations options and several Parisien monuments, we thank you for your kind words regarding our service.

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great. Close to cafes and could walk to many attractions. Size of the room was good for me and my son. Very nice boutique hotel. Would stay there again.
Stayed 3 nights in Oct 2022
Response from Jeanpierre Martin Front desk manager. on 9 Nov 2022
Dear Brian,We thank you for sharing your opinion.The hotel is located in a perfect spot for sightseeing Paris, close to many Parisien monuments and several public transportation options, we're glad you found the hotel to be very nice and we hope to be able to accommodate you again in the future.

10/10 Excellent

Michael

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location next to the Invalides. Extremely nice and helpful staff. Modern bathroom. Great view of the dome of Napoleon's tomb.
Stayed 6 nights in Oct 2022
Response from Jeanpierre Martin Front desk manager on 1 Nov 2022
Dear Michael,We are very happy to read your perfect review.Our hotel is located in a perfect spot for sightseeing Paris,close to many public transportation options and several Parisien monuments, all of our staff thanks you for your kind words and we hope to be able to accommodate you again in the future.

10/10 Excellent

Allen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was so nice, and the place was pretty good too. Just the view from the room was not great.
Stayed 3 nights in Oct 2022
Response from Jeanpierre Martin Front desk manager on 1 Nov 2022
Dear Allen,We thank you very much for your excellent comment.The hotel is located in a perfect spot close to many Parisien monuments and several public transportation options.

10/10 Excellent

Diljit

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was the best. Very friendly and helpful staff.
Stayed 3 nights in Oct 2022
Response from Jeanpierre Martin Front desk manager. on 20 Oct 2022
Dear Diljit,We thank you very much for your perfect review.All of our staff thanks you for your kind words and we hope to be able to accommodate you again in the future.

10/10 Excellent

Katia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was very friendly. Specially Roger from reception. Always with an smile and asking if we needed any assistance. The breakfast was good and good price also. The room was small but we did not need anything more. I didn't like the shower door its very uncomfortable and not functional. The maid on early morning was very noisy on the hallway. I will definitely recommend staying here. Very to close to train station and decent walk to eiffel tour.
Stayed 3 nights in Oct 2022
Response from Jeanpierre Martin Front desk manager. on 19 Oct 2022
Dear Katia,We thank you very much for your excellent review.All of our staff thanks you enormously for your kind words, we do our best to make everyone feel like at home, specially Roger, our breakfast is one of our strongest points and we're glad to read that you have appreciated it, we apologize for the shower we'll try to figure a better disposition. the hotel is located in a perfect spot for sightseeing Paris close to many public transportation options and several Parisien monuments.We hope to be able to accommodate you again in the future.

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022
Response from Jeanpierre Martin Front desk manager. on 19 Oct 2022
Dear Jonathan,We thank you very much for your perfect review.We hope to be able to accommodate you again in the future.

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The best thing about this hotel is its location. We could walk to the Eiffel Tower, the Arc De Triumph, the Louvre etc and the train station was a short walk away too. We chose this hotel due to its location, boutique style and large rooms. Our deluxe room was larger than most Paris hotel rooms. There was plenty of space and we had two windows that we could open for fresh air. The bathroom was large and very clean but a little dated and tired. The king size bed was comfortable and our room was serviced each day. There are many cafes and restaurants to choose from when you walk out the door and I would highly recommend this hotel to family and friends. The staff were lovely and spoke very good English.
Stayed 4 nights in Oct 2022
Response from Jeanpierre Martin Front desk manager. on 14 Oct 2022
Dear Michelle, We thank you enormously for your positive review.The hotel is located in an excellent spot for sightseeing Paris, close to many public transportation options and several Parisien monuments.All of our staff thanks you for your kind words, we do our best to make everyone feel as confortable as at home, our deluxe rooms are very spacious for Parisien standards and we're glad to read that you have appreciated it.We hope to be able to accommodate you again in the future.

10/10 Excellent

Hermine, Houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Rooms are spacious and feel chic
Stayed 1 night in Oct 2022
Response from Jeanpierre Martin Front desk manager. on 11 Oct 2022
Dear Hermine,We thank you very much for your perfect review.All of our staff thank you for your kind words regarding our service.We hope to be able to accommodate you again in the future.

8/10 Good

Anahit

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are clean and rather large. The area is quiet and easily accessible by public transport. There is plenty of choice at breakfast... only the filter coffee... I couldn't drink it!
Stayed 2 nights in Sep 2022
Response from Jeanpierre Martin Front desk manager. on 4 Oct 2022
Dear Guest,We thank you very much for your positive review.The hotel is located in a perfect spot for sightseeing Paris, Close to many public transportation options and several Parisien monuments, our breakfast is one of our strongest points and we're glad to read that you have appreciated it, we apologize for the coffee but we do have italien expressos available at the front desk in any case.We hope to be able to accommodate you again in the future.

10/10 Excellent

Rick

Stayed 8 nights in Sep 2022

10/10 Excellent

Todd

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had trouble with my flight and other members of the party made it on time the hotel worked with me to get them 8n the rooms while I was not there.
Stayed 4 nights in Sep 2022
Response from Jeanpierre Martin Front desk manager. on 27 Sept 2022
Dear Todd,We thank you very much for your perfect review.We do our best to help in any way possible our customers and we're glad to read that you have appreciated it.We hope to be able to accommodate you again in the future.

10/10 Excellent

Jerry, Murrieta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was ample for Paris and had a great view. Even better was the charm and friendliness of the staff. We always had a warm greeting and an offer of help. Would stay here again without reservations!
Stayed 4 nights in Sep 2022
Response from Jeanpierre Martin Front desk manager. on 27 Sept 2022
Dear Jerry,What a pleasure to read your excellent review.the superior room that you had is the best in the hotel, with plenty of space and the magnificent view over the "dôme des invalides", all of our staff thank you for your kind words, we hope to be able to accommodate you again in the future.

10/10 Excellent

Cori

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and perfect location
Great location and tucked on a quiet street. Nice sized room and staff are excellent. Would definitely stay again
Stayed 1 night in Sep 2022
Response from Jeanpierre Martin Front desk manager. on 21 Sept 2022
Dear Cori,We thank you very much for your perfect review.Our hotel is located in an excellent spot for sightseeing Paris, close to many public transportation options and several Parisien monuments.Our staff thank you enormously for your kind words and we hope to be able to accommodate you again in the future.

4/10 Poor

Abrham

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Room was too small we couldn’t walk around
Stayed 4 nights in Aug 2022
Response from Front desk on 10 Sept 2022
Dear Mr. Jalali,We're sorry about your last impression during your last stay with us.In fact, our Standard room has 14m2. Probably next time you’ll be able to choose a Superior room 18m2. We hope you can give us a new opportunity and be more comfortable stay.We give you our fidelity code WBACK where you can use it on our official web site, by email or by phone.Have a lovely day,RogerFront Desk

10/10 Excellent

Amanpreet

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely would stay again!
Absolutely lovely. A friend and I went for a couple of days away - location was great, very close to the metro and walking distance from Eiffel Tower. Staff were lovely and always on hand if we needed anything. Perfect place, would definitely stay again.
Stayed 3 nights in Aug 2022
Response from Jeanpierre Martin Front desk manager. on 23 Aug 2022
Dear Amanpreet,We thank you for your excellent comment.the hotel is located in an excellent spot for sightseeing Paris close to many public transportation options and several Parisien monuments within walking distance, our staff thank you for your kind words.We hope to be able to accommodate you again in the future.

2/10 Terrible

Randy

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Air conditioning didn’t work at night. Terribly hot and stuffy. Toilet wouldn’t flush properly and sink drain wouldn’t empty. We paid for better conditions. We paid for the deluxe king room and it was very small.
Stayed 2 nights in Aug 2022
Response from Jeanpierre Martin Front desk manager on 23 Aug 2022
Dear Randy,We're sorry to read that the hotel didn't fulfilled your expectations, we apologize for the inconvenience, i did try to change your rooms but i understand it was very annoying.

10/10 Excellent

Carrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect! Great views of Les Invalides from our room and nice quiet street. The best!
Stayed 8 nights in Jul 2022
Response from Jeanpierre Martin Front desk manager. on 10 Aug 2022
Dear Carrie, We thank you very much for your excellent comment. The hotel is located in a perfect spot for sightseeing Paris close to many public transportation options and several Parisien monuments, and of course the view over the dôme des invalides is incredible. We hope to be able to accommodate you again in the future.

10/10 Excellent

Mark Hans, Kenmore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible. Very helpful. Nice room and AC which was great during the heat wave. Great location in a quiet and safe neighborhood within walking distance of numerous attractions and restaurants. Very good value for the price.
Stayed 6 nights in Jul 2022
Response from Jeanpierre Martin Front desk manager. on 9 Aug 2022
Dear Mr Hans, We thank you for your excellent review. Our staff is glad to read that you have appreciated our services, we do our best to make all of our guests feel like at home, our A/C do work perfectly even in the hottest days, the hotel is located in an excellent spot for sightseeing Paris close to many Parisien monuments and several public transportation options. We hope to be able to accommodate you again in the future.

2/10 Terrible

Kim

Stayed 5 nights in Jul 2022

8/10 Good

Alvaro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed at this hotel for 5 nights and we had an excellent experience. We had a large room with a large bathroom, we did not have a view from our room window but we were ok with it. Breakfast was good and convenient. The hotel was quiet with a friendly staff. It was walking distance to several restaurants and metro station.
Stayed 5 nights in Jun 2022
Response from Jeanpierre Martin Front desk manager. on 7 Jul 2022
Dear Alvaro, We thank you very much for taking the time to give us your feedback. The hotel is located in an excellent spot for sightseeing Paris, close to many public transportation options and several Parisien monuments, our Deluxe rooms are spacious and very confortable but without a view, we're happy to read that you appreciate the breakfast, it's one of our strongest points, we thank you enormously for your kind words regarding our staff, we do our best to make our customers feel like at home. We hope to be able to accommodate you again in the future.

10/10 Excellent

Walter

Business traveller
Liked: Cleanliness, staff & service
The staff were always helpful and attentive here . I found the windows kept the inside quiet and made for peaceful sleeps. I stayed a whole week and was very comfortable and easily able to access all sights and for meetings .
Stayed 7 nights in Jun 2022
Response from Jeanpierre Martin Front desk manager. on 28 Jun 2022
Dear Walter, We thank you very much for your perfect review. the hotel is located in a perfect spot for sightseeing Paris, close to many public transportation option sand several Parisian monuments, our staff works hard to fulfill our customers requests and our windows are made to completely stop the noise coming from outside the building. We hope to be able to accommodate you again in the future.