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ibis budget Lugano Paradiso

1.0 star property
Eco-certified hotel with 24-hour front desk and restaurant
your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for ibis budget Lugano Paradiso

Reception
Exterior
Double Room, Multiple Beds
Reception
Double Room, Multiple Beds | Bathroom
Reviews
7.8

Good

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • Pet-friendlyPet-friendlyPet-friendly
  • Parking availableParking availableParking available
  • Air conditioningAir conditioningAir conditioning
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
The price is NZ$203
Price available on 26/5/2024
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Room options

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
Desk
  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Multiple Beds

Double Room, Multiple Beds

Double Room, Multiple Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
Desk
  • 13 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bunk Bed

Similar properties

Check-in/check-out kiosk
ibis Lugano Paradiso
Pet-friendly
Free WiFi
Air conditioning
Breakfast available
8.4 out of 10, Very good, (514)
The price is NZ$294
includes taxes & fees
27 May - 28 May
ibis Lugano Paradiso

ibis budget Lugano Paradiso Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 158 out of 586 reviews" "
Rating 8 - Good. 290 out of 586 reviews" "
Rating 6 - Okay. 80 out of 586 reviews" "
Rating 4 - Poor. 34 out of 586 reviews" "
Rating 2 - Terrible. 24 out of 586 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Morwareed

Stayed 1 night in Aug 2023

6/10 Okay

Colleen

Liked: Cleanliness, property conditions & facilities
Nice hotel but staff was not helpful or friendly.
Stayed 2 nights in Jun 2023

8/10 Good

Nikica

Stayed 1 night in May 2023

4/10 Poor

Anel

Travelled with family, Travelled with family and small children
Disliked: Amenities, property conditions & facilities
It was extremely hot night and there was no air conditioning available, no hair dryer, no iron, no fridge nothing. Horrible small room with 2 towels and 2 soap bars that is it. Would not recommend this place. Super expensive but you dont get anything.
Stayed 1 night in May 2023

6/10 Okay

Sarah

Travelled with family
Liked: Cleanliness
The location was good, but they are saving on costs which are pretty ridiculous - like not having a tissue box in the rooms.
Stayed 2 nights in Apr 2023

10/10 Excellent

Tambet

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel at a great price
Clean and fresh hotel in strategic location. Recommended!
Stayed 1 night in Mar 2023

8/10 Good

Nikica

Stayed 1 night in Dec 2022

8/10 Good

Joyce

Stayed 1 night in Aug 2022

2/10 Terrible

Landie

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Bad customer service!
On August 10, 2022 at around 08:30-09:00, I went to the breakfast area to check what kind of food/breakfast is being served. I was checking if there are continental breakfast available (scarmbled egg, sausage, bacon etc.). Unfortunately, there wasn’t. I was aproached by a female staff (wearing a black top and a pony-tailed hair). She asked for my room number and I provided her our room number. I told her that “I want to check first what kind of breakfast you serve”. Thats when she ROLLED HER EYES on me, literally rolled her eyes on my face! It was an unpleasant experience and so I left with my family. I went to the front desk and talked to the male staff. I asked the guy if I can talk to the Manager, Supervisor to report the incident. All of a sudden, this guy cannot understand me and said “I dont understand what you mean”. I remember when we first checked in, staffs speak very good english and when I started complaining they cannot understand me ??? So I have to explain it slowly and clearly about the incident, and the only thing the guy said to me was “No manager today”. I asked, is there anybody I can talk to to complain. The guy said “Nobody”. I asked the guy for the name of the female staff and said that he cannot do it for privacy and I understand that. The front desk guy talked to the lady on the breakfast area briefly and that was it, didn’t offer any help to us. Aug. 11 at 09:10am, we checked out, same guy at the frontdesk did not say a word to us! :(
Stayed 3 nights in Aug 2022

8/10 Good

Igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022