Water park

Reviews of Comfort Suites Paradise Island

4 out of 5
Comfort Suites Paradise Island
Paradise Island Drive, Paradise Island, New Providence

Reviews

8.0

Very good

Rating 10 - Excellent. 519 out of 1277 reviews" "
Rating 8 - Good. 399 out of 1277 reviews" "
Rating 6 - Okay. 200 out of 1277 reviews" "
Rating 4 - Poor. 91 out of 1277 reviews" "
Rating 2 - Terrible. 68 out of 1277 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Carolita

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time, the location was great and we could use the Atlantis amenities so that made it completely worth it.
Stayed 4 nights in May 2024

2/10 Terrible

Gregory F, Miami

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Food AC was very loud Rooms were outdated
Stayed 2 nights in May 2024
Response from Team Comfort Suites on 23 May 2024
Warm Comfort Greetings Gregory F,Thank you for taking the time to complete a review of our hotel based on your present stay at Comfort Suites, Paradise Island. As a guest, your satisfaction is of utmost importance to us, and it is disheartening to hear that your experience did not meet your expectations. I would like to assure you that we take your concerns seriously. Please accept our sincere apologies for any inconveniences or shortcomings you encountered during your stay. If there specific areas of concerns experienced, we would be happy to receive your additional feedback so that we can effectively address them.We strive to provide all our guests with exceptional service and a memorable experience, it is clear that we fell short in your case, as we continually work to improve our services and take corrective actions and prevent similar occurrences.Thank you for bringing your concerns to our attention and we wish you a great rest of your day.Warm regards,

8/10 Good

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
A little dated
Stayed 5 nights in Apr 2024

8/10 Good

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 2 nights in May 2024
Response from Team Comfort Suites on 23 May 2024
Warm Comfort Greetings Pablo,Thank you for your wonderful review - we truly appreciate you taking time out to share your experience with us.We look forward to hosting you again in Paradise!Warm regards,

4/10 Poor

Tashera

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
.
Stayed 3 nights in May 2024
Response from Team Comfort Suites on 23 May 2024
Warm Comfort Greetings Tashera,Thank you for taking the time to complete a review of our hotel based on your present stay at Comfort Suites, Paradise Island. As a guest, your satisfaction is of utmost importance to us, and it is disheartening to hear that your experience did not meet your expectations. I would like to assure you that we take your concerns seriously. Please accept our sincere apologies for any inconveniences or shortcomings you encountered during your stay. If there specific areas of concerns experienced, we would be happy to receive your additional feedback so that we can effectively address them.We strive to provide all our guests with exceptional service and a memorable experience, it is clear that we fell short in your case, as we continually work to improve our services and take corrective actions and prevent similar occurrences.Thank you for bringing your concerns to our attention and we wish you a great rest of your day.Warm regards,

10/10 Excellent

Tahira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right beside Atlantis so perfect. Also close to the dock for island hopping. Food in Bahamas is expensive but they are tasty.
Stayed 3 nights in Mar 2024
Response from Comfort Suites Management Tteam on 19 May 2024
Warm Comfort Greetings Ronnie,Thank you for taking the time to complete a review of our hotel based on your recent stay at Comfort Suites, Paradise Island. We appreciate your feedback and are delighted to hear we met your expectation. We look forward to welcoming you back to our Comfort Suites, Paradise Island in the near future.Warm Regards,

10/10 Excellent

Ronnie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was at the property for my birthday and had an amazing experience. Customer service at the front desk was brilliant. I don’t remember the names but they were amazing. Room was clean housekeeper was excellent and friendly. I look forward to staying here in the future.
Stayed 2 nights in May 2024
Response from Comfort Suites Management Team on 17 May 2024
Warm Comfort Greetings Ronnie,Thank you for taking the time to complete a review of our hotel based on your recent stay at Comfort Suites, Paradise Island. We appreciate your feedback and are delighted to hear we met your expectation. We look forward to welcoming you back to our Comfort Suites, Paradise Island in the near future.Warm Regards,

10/10 Excellent

Tamara

Liked: Cleanliness
Stayed 3 nights in May 2024
Response from Team Comfort Suites on 16 May 2024
Warm Comfort Greetings Tamara,Thank you for your kind review, we look forward to your next visit to Paradise!Warm regards,

8/10 Good

Nickardo

Liked: Cleanliness, staff & service
Welcoming staffs, clean rooms, ok amities and central to everywhere
Stayed 6 nights in May 2024
Response from Team Comfort Suites on 16 May 2024
Warm Comfort Greetings Nickardo,Thank you for taking the time out to share this kind review we truly appreciate you and look forward to hosting you on your next stay in Paradise!Warm regards,

10/10 Excellent

Elba

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Within a 5 minute walk to Atlantis Casino and water partk. Staff was very welcoming!
Stayed 5 nights in May 2024
Response from Team Comfort Suites on 16 May 2024
Warm Comfort Greetings Elba,Thank you for taking the time to complete a review of our hotel based on your recent stay at Comfort Suites, Paradise Island. We appreciate your feedback and are delighted to hear we met your expectation. We look forward to welcoming you back to our Comfort Suites, Paradise Island in the near future.Warm Regards,

4/10 Poor

Joan

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Needs a serious update
Stayed 2 nights in May 2024
Response from Team Comfort Suites on 15 May 2024
Warm Comfort Greetings Joan,Thank you for taking the time to complete a review of our hotel based on your present stay at Comfort Suites, Paradise Island. As a guest, your satisfaction is of utmost importance to us, and it is disheartening to hear that your experience did not meet your expectations. I would like to assure you that we take your concerns seriously. Please accept our sincere apologies for any inconveniences or shortcomings you encountered during your stay. If there specific areas of concerns experienced, we would be happy to receive your additional feedback.We strive to provide all our guests with exceptional service and a memorable experience, it is clear that we fell short in your case, as we continually work to improve our services and take corrective actions and prevent similar occurrences.Thank you for bringing your concerns to our attention. Warm Regards,

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second time staying here! I love the location and accessibility to Atlantis!
Stayed 4 nights in May 2024
Response from Comfort Suites Management Team on 15 May 2024
Warm Comfort Greetings Amber,Thank you for taking the time to complete a review of our hotel based on your recent stay at Comfort Suites, Paradise Island. We appreciate your feedback and are delighted to hear we met your expectation. We look forward to welcoming you back to our Comfort Suites, Paradise Island in the near future.Warm Regards,

8/10 Good

Ricardo M.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and the staff was excellent. Loved it.
Stayed 3 nights in May 2024
Response from Comfort Suites Management Team on 15 May 2024
Warm Comfort Greetings Ricardo M,Thank you for taking the time to complete a review of our hotel based on your recent stay at Comfort Suites, Paradise Island. We appreciate your feedback and are delighted to hear we met your expectation. We look forward to welcoming you back to our Comfort Suites, Paradise Island in the near future.Warm Regards,

8/10 Good

STEVEN

Travelled with family
Liked: Staff & service
It was ok .. needs improvement… will not send my clients here
Stayed 1 night in May 2024
Response from Comfort Suites Management Team on 15 May 2024
Warm Comfort Greetings Steven,Thank you for taking the time to complete a review of our hotel based on your recent stay at Comfort Suites, Paradise Island. We appreciate your feedback and are delighted to hear we met your expectation. We look forward to welcoming you back to our Comfort Suites, Paradise Island in the near future.Warm Regards,

10/10 Excellent

Steven J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2024
Response from Team Comfort Suites on 16 May 2024
Warm Comfort Greetings Steven J,Thank you for your kind review and we look forward to hosting you on your next stay in Paradise.Wishing you a great rest of your day!

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Literally 4 minute walk from back entrance of hotel to Casino and Atlantis awesome location clean property air conditioner was a little noisy but I was tired anyway.. Staff are awesome, polite courteous, breakfast was ...breakfast but was good The pool area and bar , restaurant were all great!! They keep the property great! Very secure!!
Stayed 2 nights in May 2024
Response from Team Comfort Suites on 14 May 2024
Warm Comfort Greetings Richard,Thank you for taking the time to complete a review of our hotel based on your recent stay at Comfort Suites, Paradise Island. We appreciate your feedback and are delighted to hear we met your expectation. We look forward to welcoming you back to our Comfort Suites, Paradise Island in the near future.Warm Regards,

10/10 Excellent

Roy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great! We will be back
Stayed 4 nights in May 2024
Response from Team Comfort Suites on 14 May 2024
Warm Comfort Greetings Roy,Thank you for taking the time to complete a review of our hotel based on your recent stay at Comfort Suites, Paradise Island. We appreciate your feedback and are delighted to hear we met your expectation. We look forward to welcoming you back to our Comfort Suites, Paradise Island in the near future.Warm Regards,

10/10 Excellent

Peace

Liked: Staff & service, amenities, property conditions & facilities
The staff was very friendly and the hotel location was amazing. The free breakfast was a lovely touch too but the beds were small and the room smelled musty and old. Overall a great stay!
Stayed 5 nights in May 2024
Response from Team Comfort Suites on 14 May 2024
Warm Comfort Greetings Peace,Thank you for taking the time to complete a review of our hotel based on your recent stay at Comfort Suites, Paradise Island. We appreciate your feedback and are delighted to hear we met your expectation. We look forward to welcoming you back to our Comfort Suites, Paradise Island in the near future.Warm Regards,

6/10 Okay

Caulette

Liked: Cleanliness, staff & service, amenities
Enjoyable. All Staff were friendly and helpful.
Stayed 3 nights in May 2024
Response from Comfort Suites Management Team on 13 May 2024
Dear Ms. Swann-Simmons, we are writing to address the feedback we received regarding your recent stay at Comfort Suites, Paradise Island. As a valued guest your satisfaction is of utmost importance to us, and it is disheartening to hear that all your experience did not meet your expectations. Please accept our sincere apologies for any inconveniences or shortcomings you encountered during your stay. We strive to provide all our guests with exceptional service and a memorable experience, and it is clear that we fell short in your case. We would like to assure you that we take your concerns seriously, and we are committed to addressing them promptly. We would appreciate the opportunity to learn more about your specific issues as listed so that we can take corrective actions and prevent similar occurrences in the future. Again, thank you for bringing your concerns to our attention. We value your continued support and look forward to the opportunity to welcome you back to Comfort Suites, Paradise Island, in the near future for a more enjoyable and memorable stay.

10/10 Excellent

Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved everything
Stayed 7 nights in May 2024
Response from Comfort Suites Management Team on 13 May 2024
Dear Ms. Socci, Warm Comfort Greetings thank you for taking the time to complete a review of our hotel based on your recent stay. We truly appreciate your honest feedback and are delighted to hear about your experience met your expectation. If there is anything else we can do to make your future stays even more enjoyable, please do not hesitate to let us know. Warm Regards,

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with the friendliest people all the way around!!!
Stayed 7 nights in May 2024
Response from Comfort Suites Management Team on 10 May 2024
Warm Comfort Greetings Michele, Thank you for taking the time to complete a review of our hotel based on your recent stay. We truly appreciate your honest feedback and are delighted to hear about your experience met your expectation.If there is anything else we can do to make your future stays even more enjoyable, please do not hesitate to let us know. Warm Regards,

8/10 Good

Antoine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very nice
Stayed 2 nights in May 2024
Response from Comfort Suites Management Team on 12 May 2024
Warm Comfort Greeting Antoine, Thank you for taking the time to complete a review of our hotel based on your recent stay. We truly appreciate your honest feedback and are delighted to hear about your experience met your expectation.If there is anything else we can do to make your future stays even more enjoyable, please do not hesitate to let us know. Warm Regards,

8/10 Good

tianna

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The staff javan and the lady who worked with him at the front desk was very helpful and informative i loved them. The first night walking to the room the hall way had a very high scent but it changed the following morning. Also some room furniture needs to change the couch in my room 306 had some stains on it but everything else was good even the housekeeping ladies were extremely nice
Stayed 3 nights in May 2024
Response from Comfort Suites Management Team on 10 May 2024
Warm Comfort Greetings Tianna,Thank you for taking the time to complete a review of our hotel based on your recent stay. We truly appreciate your honest feedback and are delighted to hear about your experience met your expectation. If there is anything else we can do to make your future stays even more enjoyable, please do not hesitate to let us know. We look forward to welcoming you back to our Comfort Suites, Paradise Island

10/10 Excellent

Yanxin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right next to Atlantis
Stayed 2 nights in May 2024
Response from Team Comfort Suites on 19 May 2024
Warm Comfort Greetings Yanxin,Thank you for your kind review, we look forward to your next visit to Paradise! Wishing you a great rest of your day.

10/10 Excellent

Frank

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff the place was very accommodating I enjoyed the stay
Stayed 4 nights in Apr 2024
Response from Comfort Suites Management Team on 7 May 2024
Warm Comfort Greetings Frank,Thank you for taking the time to complete a review of our hotel based on your recent stay at Comfort Suites, Paradise Island. We appreciate your feedback and are delighted to hear we met your expectation. We look forward to welcoming you back to our Comfort Suites, Paradise Island in the near future.Warm Regards,

10/10 Excellent

S.

Liked: Cleanliness, staff & service, property conditions & facilities
Everything at the hotel ran smoothly.
Stayed 2 nights in May 2024
Response from Comfort Suites Management Team on 7 May 2024
Thank you for taking the time to complete a review of our hotel based on your recent stay. We truly appreciate your honest feedback and are delighted to hear about your experience met your expectation.If there is anything else we can do to make your future stays even more enjoyable, please do not hesitate to let us know. We look forward to welcoming you back to our Comfort Suites, Paradise Island

8/10 Good

Tiera

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a good time. Will definitely return.
Stayed 2 nights in May 2024
Response from Comfort Suites Management Team on 7 May 2024
Warm Comfort Greetings Tiera,Thank you for taking the time to complete a review of our hotel based on your recent stay at Comfort Suites, Paradise Island. We appreciate your feedback and are delighted to hear we met your expectation. We look forward to welcoming you back to our Comfort Suites, Paradise Island in the near future.Warm Regards,

10/10 Excellent

Keith

Liked: Staff & service, amenities
Great stay
Stayed 1 night in May 2024
Response from Comfort Suites Management Team on 7 May 2024
Warm Comfort Greetings Keith,Thank you for taking the time to complete a review of our hotel based on your recent stay at Comfort Suites, Paradise Island. We appreciate your feedback and are delighted to hear we met your expectation. We look forward to welcoming you back to our Comfort Suites, Paradise Island in the near future.Warm Regards,

6/10 Okay

Janice

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Property needs updating. Rooms didn't feel clean. The free breakfast was pretty good. The plus side to the Comfort Suites is it's right next door to the Atlantis. And by staying there you have full access to the Atlantis.
Stayed 3 nights in Apr 2024
Response from Comfort Suites Management Team on 7 May 2024
Warm Comfort Greetings Janice,Thank you for taking the time to complete a review of our hotel based on your present stay at Comfort Suites, Paradise Island. As a guest, your satisfaction is of utmost importance to us, and it is disheartening to hear that your experience did not meet your expectations. I would like to assure you that we take your concerns seriously. Please accept our sincere apologies for any inconveniences or shortcomings you encountered during your stay. We strive to provide all our guests with exceptional service and a memorable experience, it is clear that we fell short in your case, as we continually work to improve our services and take corrective actions and prevent similar occurrences.Thank you for bringing your concerns to our attention. Warm Regards,

10/10 Excellent

TINA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 3 nights in Apr 2024
Response from Comfort Suites Management Team on 3 May 2024
Warm Comfort Greetings Tina,Thank you for taking the time to complete a review of our hotel based on your recent stay at Comfort Suites, Paradise Island. We appreciate your feedback and are delighted to hear we met your expectation. We look forward to welcoming you back to our Comfort Suites, Paradise Island in the near future.Warm Regards,

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was relaxing and friendly staff and so wonderful to have access to Atlantis resort and felt safe on paradise island
Stayed 4 nights in Apr 2024
Response from Comfort Suites Management Team on 2 May 2024
Warm Comfort Greetings Jamie,Thank you for taking the time to complete a review of our hotel based on your recent stay at Comfort Suites, Paradise Island. We appreciate your feedback and are delighted to hear we met your expectation. We look forward to welcoming you back to our Comfort Suites, Paradise Island in the near future.Warm Regards,

6/10 Okay

Reno

Stayed 2 nights in Apr 2024
Response from Team Comfort Suites on 21 May 2024
Warm Comfort Greetings Reno,Thank you for taking the time out to share your review with us it is certainly appreciate! We wish you a great rest of your day and look forward to your return to Paradise!Warm regards

4/10 Poor

Kristan, Freeport

Liked: Cleanliness
Stayed 2 nights in Apr 2024
Response from Comfort Suites Management Team on 21 May 2024
Warm Comfort Greetings Kristan, We are writing to address the feedback we received regarding your recent stay at Comfort Suites, Paradise Island. As a valued guest your satisfaction is of utmost importance to us, and it is disheartening to hear that all your experience did not meet your expectations. Please accept our sincere apologies for any inconveniences or shortcomings you encountered during your stay. We strive to provide all our guests with exceptional service and a memorable experience, and it is clear that we fell short in your case. We would like to assure you that we take your concerns seriously, and we are committed to addressing them promptly. We would appreciate the opportunity to learn more about your specific issues as listed so that we can take corrective actions and prevent similar occurrences in the future. Again, thank you for bringing your concerns to our attention. We value your continued support and look forward to the opportunity to welcome you back to Comfort Suites, Paradise Island, in the near future for a more enjoyable and memorable stay.

8/10 Good

Suzette

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to stay
Stayed 4 nights in Apr 2024
Response from Comfort Suites Management Team. on 1 May 2024
Ms. Miller,Thank you for taking the time to complete a review of our hotel based on your recent stay at Comfort Suites, Paradise Island. We appreciate your feedback and are delighted to hear we met your expectation. We look forward to welcoming you back to our Comfort Suites, Paradise Island in the near future.

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free breakfast
Stayed 5 nights in Apr 2024
Response from Team Comfort Suites on 1 May 2024
Warm Comfort Greetings Rebecca!Thank you for taking the time to complete a review of our hotel based on your recent stay at Comfort Suites, Paradise Island. We appreciate your feedback and are delighted to hear we met your expectation. We look forward to welcoming you back to our Comfort Suites, Paradise Island in the near future.Yours in hospitality,

10/10 Excellent

Nicholas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great deal
Stayed 6 nights in Apr 2024
Response from Team Comfort Suites on 30 Apr 2024
Warm Comfort Greetings Nicholas,Thank you for taking the time to share such a wonderful review it is truly appreciated! We take great pride in Comfort Suites Paradise Island and the services we provide for our valued guest. We are so glad you enjoyed your stay in Paradise. Have a 'Suite' Day!Yours in hospitality,

10/10 Excellent

Danjela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice please for the price. Will be back! Thank you!
Stayed 2 nights in Apr 2024
Response from Team Comfort Suites on 1 May 2024
Warm Comfort Greetings Danjela,Thank you for taking the time to complete a review of our hotel based on your recent stay at Comfort Suites, Paradise Island. We appreciate your feedback and are delighted to hear we met your expectation. We look forward to welcoming you back to our Comfort Suites, Paradise Island in the near future.Yours in hospitality

8/10 Good

Hermes, SEFFNER

Stayed 2 nights in Apr 2024
Response from Team Comfort Suites on 29 Apr 2024
Warm Comfort Greetings Hermes!Thank you for taking the time to share such a wonderful review it is truly appreciated! We take great pride in Comfort Suites Paradise Island and the services we provide for our valued guest. We are so glad you enjoyed your stay in Paradise. Have a 'Suite' Day!Yours in hospitality,

10/10 Excellent

Jag

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great- very convenient to Atlantis and the Marina. Everyone was awesome - the service staff were very professional Big shout out to Sherie in house keeping - she was great and the manager was great as well- Also Rhonda- she was great too Thank you for making our time pleasant and relaxing - our little kids loved it
Stayed 7 nights in Apr 2024
Response from Comfort Suites Management Team on 28 Apr 2024
Warm Comfort Greetings Jag,Thank you for taking the time to share such positive feedback! We have shared your comments with our Team, and they join me in thanking you for your kind words. We take great pride in Comfort Suites Paradise Island and the services we provide for our valued guest. We are so glad you enjoyed your stay in Paradise. Have a 'Suite' Day!Warm Regards,

8/10 Good

EDITH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was subpar. The ability to use Atlantis facilities was great.
Stayed 5 nights in Apr 2024
Response from Team Comfort Suites on 28 Apr 2024
Warm Comfort Greetings Edith,Thank you for taking the time to complete a review of our hotel based on your present stay at Comfort Suites, Paradise Island. As a guest, your satisfaction is of utmost importance to us, and it is disheartening to hear that your experience did not meet your expectations. I would like to assure you that we take your concerns seriously. Please accept our sincere apologies for any inconveniences or shortcomings you encountered during your stay. We strive to provide all our guests with exceptional service and a memorable experience, it is clear that we fell short in your case, as we continually work to improve our services and take corrective actions and prevent similar occurrences.Thank you for bringing your concerns to our attention. Warm Regards,

6/10 Okay

Brittany

Travelled with family
Needs updates!
Stayed 3 nights in Apr 2024
Response from Team Comfort Suites on 27 Apr 2024
Warm Comfort Greetings Brittany,We are writing to address the feedback we received regarding your recent stay at Comfort Suites, Paradise Island. As a valued guest your satisfaction is of utmost importance to us, and it is disheartening to hear that your experience did not meet your expectations. Please accept our sincere apologies for any inconveniences or shortcomings you encountered during your stay. We strive to provide all our guests with exceptional service and a memorable experience. We would like to assure you that we take your concerns seriously, and we are committed to addressing them promptly. Thank you for bringing your concerns to our attention and we wish you a great rest of your day.Warm regards

10/10 Excellent

Kash-Shawna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my time here and the pass to Atlantis was an added bonus. Highly recommend!!
Stayed 2 nights in Feb 2024
Response from Team Comfort Suites on 26 Apr 2024
Warm Comfort Greetings Kash-Shawna,Thank you for taking the time to share such a wonderful review it is truly appreciated! We take great pride in Comfort Suites Paradise Island and the services we provide for our valued guest. We are so glad you enjoyed your stay in Paradise. Have a 'Suite' Day!Yours in hospitality,

10/10 Excellent

Shaikh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Team Comfort Suites on 26 Apr 2024
Warm Comfort Greetings Shaikh,We appreciate your kind review and look forward to hosting you again in Paradise!Wishing you a "Suite" day ahead!Yours in hospitality,

10/10 Excellent

Betzabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Realy good and confortable.
Stayed 1 night in Feb 2024
Response from Team Comfort Suites on 25 Apr 2024
Warm Comfort Greetings Betzabeth!Thank you for taking the time to share such positive feedback! We have shared your comments with our Team, and they join me in thanking you for your kind words. We take great pride in Comfort Suites Paradise Island and the services we provide for our valued guest. We are so glad you enjoyed your stay in Paradise. Have a 'Suite' Day!Yours in hospitality,

8/10 Good

Gail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I would have given the staff 5* if it weren’t for the front desk staff. Attitude, seems annoyed with questions. Couldn’t be less helpful.
Stayed 4 nights in Apr 2024
Response from Comfort Suites Management Team on 24 Apr 2024
Warm Comfort Greetings Gail,We are writing to address the feedback we received regarding your recent stay at Comfort Suites, Paradise Island. As a valued guest your satisfaction is of utmost importance to us, and it is disheartening to hear that your experience did not meet your expectations. Please accept our sincere apologies for any inconveniences or shortcomings you encountered during your stay. We strive to provide all our guests with exceptional service and a memorable experience. We would like to assure you that we take your concerns seriously, and we are committed to addressing them promptly. Thank you for bringing your concerns to our attention and we wish you a great rest of your day.Warm Regards,

8/10 Good

Wayde

Travelled with family
Liked: Cleanliness, staff & service
Property is dated but cleans and comfortable.
Stayed 4 nights in Apr 2024
Response from Comfort Suites Management Team on 24 Apr 2024
Warm Comfort Greetings Wayde! Thank you for taking the time to share such positive feedback! We have shared your comments with our Team, and they join me in thanking you for your kind words. We take great pride in Comfort Suites Paradise Island and the services we provide for our valued guest. We are so glad you enjoyed your stay in Paradise.Have a 'Suite' Day!

8/10 Good

Wayde

Travelled with partner
Liked: Cleanliness, staff & service
Property and amenities are a bit dated but still clean and comfortable. Staff are extremely friendly and accommodating. Having access to the Atlantis water park is a bonus we enjoyed.
Stayed 2 nights in Apr 2024
Response from Comfort Suites Management Team on 24 Apr 2024
Warm Comfort Greetings Wayde! Thank you for taking the time to share such positive feedback! We have shared your comments with our Team, and they join me in thanking you for your kind words. We take great pride in Comfort Suites Paradise Island and the services we provide for our valued guest. We are so glad you enjoyed your stay in Paradise.Have a 'Suite' Day!

8/10 Good

Brian and Susan, Woodbridge

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Crusoe’s Signature Salad with chicken was tasty and the chicken was moist and perfectly seasoned. The desk staff and housekeeping were delightful.
Stayed 4 nights in Apr 2024
Response from Comfort Suites Management Team on 24 Apr 2024
Warm Comfort Greetings Brian and Susan! Thank you for taking the time to share such positive feedback! We have shared your comments with our Team, and they join me in thanking you for your kind words. We take great pride in Comfort Suites Paradise Island and the services we provide for our valued guest. We are so glad you enjoyed your stay in Paradise.Have a 'Suite' Day!

10/10 Excellent

Daveanand

Liked: Cleanliness
Great customer service.
Stayed 2 nights in Apr 2024
Response from Team Comfort Suites on 26 Apr 2024
Warm Comfort Greetings Dave Anand,Thank you for taking the time to share such positive feedback! We have shared your comments with our Team, and they join me in thanking you for your kind words. We take great pride in Comfort Suites Paradise Island and the services we provide for our valued guest. We are so glad you enjoyed your stay in Paradise. Have a 'Suite' Day!Yours in hospitality,

6/10 Okay

Francisco Javier

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Great location! Older property in need of upgrades in the rooms. Bathroom rooms cleanliness was bad. Comfortable beds
Stayed 3 nights in Apr 2024
Response from Comfort Suites Management Team on 24 Apr 2024
Warm Comfort Greetings Francisco Javier,We are writing to address the feedback we received regarding your recent stay at Comfort Suites, Paradise Island. As a valued guest your satisfaction is of utmost importance to us, and it is disheartening to hear that your experience did not meet your expectations. Please accept our sincere apologies for any inconveniences or shortcomings you encountered during your stay. We strive to provide all our guests with exceptional service and a memorable experience. We would like to assure you that we take your concerns seriously, and we are committed to addressing them promptly. Thank you for bringing your concerns to our attention and we wish you a great rest of your day.Warm Regards,