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Reviews of Thalassa Boutique Hotel & Spa

4 out of 5
Thalassa Boutique Hotel & Spa
Coral Bay, Pegeia

Reviews

9.2

Wonderful

Rating 10 - Excellent. 72 out of 107 reviews" "
Rating 8 - Good. 25 out of 107 reviews" "
Rating 6 - Okay. 6 out of 107 reviews" "
Rating 4 - Poor. 2 out of 107 reviews" "
Rating 2 - Terrible. 2 out of 107 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting great beach’s either side staff very warm and friendly beautiful views from the bedrooms excellent food good value holiday
Stayed 7 nights in Oct 2019
Response from chrissy on 24 Oct 2019
Thank you for your wonderful review. We look forward to welcoming you back. Kind regards

10/10 Excellent

Anthony/Maureen, Andover UK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the friendly and courteous attitude dealing with holiday makers in particular during the Thomas Cook Debacle, many of whom were severely distressed and in limbo . Staff would readily stop and engage in conversation about local amenity's and attractions elsewhere in Cyprus. My wife and I have been there many times and heartily recommend it to any potential holiday makers. Tony and Maureen Andover UK
Stayed 10 nights in Oct 2019
Response from chrissy on 21 Oct 2019
Dear Tony and Maureen, Thank you for taking the time to write such a lovely review of your stay with us. We appreciate your support and look forward to having you back soon.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super location with views. Good service and excellent food. Very comfortable and restful.
Stayed 7 nights in Apr 2019
Response from chrissy on 15 Apr 2019
thank you for taking the time to write a review of our hotel

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax in style
Amazing spa. Great service and beautiful setting.
Stayed 2 nights in Dec 2018

10/10 Excellent

Jan, Cambridge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Very helpful staff at pool and bar. Our room faced west and so we saw some good sunsets.
Stayed 7 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay
The hotel is about half-hour drive from Paphos airport. On arrival we heard those magical words "we have given you a free upgrade" which turned out to be a lovely sized suite with king-bed, two toilets/bathroom, living area and double sized balcony with sunbeds, table & chairs which overlooked the hotel pool and beautiful sea-view..so a good start! Hotel staff were fantastic, friendly, helpful & courteous. Pool is reasonable size with a further small round pool. Plenty of sun beds with a very friendly & helpful pool assistant. Food is buffet style with an all-inclusive option. We only had the bed/breakfast option but the evening meals looked delicious with a different themed food night each night. Nice bar with cosy outside seating in the warm evenings plus there is a beach bar during the day, half-way between the hotel and the beach with sunbeds on the lawn. Beach is very tiny & only 100 yards down from the hotel but larger beaches are easily within walking distance. Hotel is adult only and very quiet so if its a peaceful relaxing hotel you are after then I would thoroughly recommend.
Stayed 7 nights in Aug 2018

10/10 Excellent

Bruno, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing views, great location, fantastic amenities, two beaches to choose from. Small issue with the cleaning staff but everyone else was excellent!
Stayed 4 nights in Aug 2018

8/10 Good

Fiona, London

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant hotel, but with drawbacks
The staff are outstanding: friendly, helpful and attentive. The spa was very pleasant, while the treatments and therapists are excellent. Overall, though, I was a bit disappointed with several aspects of the holiday. First of all, the pictures are somewhat misleading. Coral Bay is a deep "U" shape. The base of the "U" is a public beach, incredibly crowded and, at times, very noisy with music etc. The Thalassa is half-way along, perched on top of, one of the arms of the "U", so the view is of the hotels on the opposite side of the bay's "arm", the public beach (to your left) and then the sea off to the right. The bay is very busy, with tour boats (loud music intermittently and annoying, "Hi-De-Hi" type MC's giving commentary) - very intrusive, but it was intermittent. I chose the hotel on the basis of the "adults only" policy, and the pictures/description that it was in a secluded location. It's certainly not a party spot, but solitude was what I was after. Make your own choice based on that caveat. Secondly, ALL meals are buffet-style. Food was pleasant (not great), varied and plentiful, but I missed having proper restaurant service (no one used the abandoned a la carte room, at the opposite end of the hotel). Rooms: pretty basic, hard/cheap mattresses, thin pillows. Poor TV reception on satellite. Grounds - very small, just the pool and two terraces. If you want just the sun, the pool and to lounge about, it's a decent place to choose.
Stayed 11 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place, can't fault it !
What a lovely place, not too big, food was excellent, A La Carte was out of this world. Would definitely stay again, only tiny bug bear, pillows were challenging!!!. Staff couldn't do enough. Well done Sentido Thallassa
Stayed 4 nights in Jul 2018

8/10 Good

derek, wiltshire

Liked: Cleanliness, staff & service, room comfort
Good location
Hotel good and staff very friendly good location can’t say anymore
Stayed 7 nights in Jul 2018

10/10 Excellent

Dai, Surrey

Liked: Cleanliness, staff & service, room comfort
A place to chill
Great staff. Great location, sea and pool. Has spa and gym and tennis court Pity it about all inclusive which has downgraded it a bit
Stayed 7 nights in Jun 2018

10/10 Excellent

wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice peaceful hotel just at the end of Coral Bay.
Rooms, furniture and hotel decor a little dated and tired-looking in areas. Pool area clean and well kept, enough un loungers to go around. Staff very welcoming and friendly. Hotel well situated just at the end off the beach with another beach behind. Anyone over 16yrs of age is welcome. The main street, which is 10mins walk, is hustle and bustle, especially in the evening, too loud for most. Overall nice hotel, no problems, would return no problem.
Stayed 2 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So peaceful. Adults only. The ultimate place on Coral Bay to relax, unwind and enjoy great views, food and happy, helpful staff.
Stayed 5 nights in May 2018

8/10 Good

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Break
Very pleasant stay just two nights ... everything above average
Stayed 2 nights in Nov 2017
Response from Eirini on 27 Nov 2017
Dear Rhonda, thank you for booking the Sentido Thalassa for your stay in Cyprus and thank you for your kind feedback. We are glad to hear you enjoyed your holiday with us and hope to have the pleasure of welcoming you back again in the future. Kind regards, Eirini on behalf of Group Sales & Marketing department

10/10 Excellent

paul, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2nd visit, excellent all round.
Stayed 7 nights in Sep 2017
Response from Eirini/Group Sales & Marketing department on 8 Nov 2017
Dear Sir/Madam, thank you for taking some of your valuable time to share this review on Expedia. We are delighted to hear how much you enjoyed your holidays with us and will be more than pleased to welcome you back again in the future. Kind regards, Eirini on behalf of Group Sales & Marketing department

4/10 Poor

Savva

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
A poor dated tired hotel.Needs a refurb. Breakfast limited. Only apples and pears. No watermelon no peaches plums grapes figs etc etc in the middle of summer. And i did ask.I got a sorry not today. Kettle that didnt work. No aircon in the gym. A rusty balcony railing. Had to ask for toiletries to wash. Poor service from a poor hotel that frankly wasn't worth the money. Overall a poor choice one we shall not be repeating we got deceived by the pretty pictures that frankly do not tell the whole story about this hotel
Stayed 2 nights in Aug 2017

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Coral bays best hotel for couples
Absolutely amazing hotel worth every penny lovely staff and complete relaxation so peaceful and quite was in suite 629 highly recommend it .
Stayed 8 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Fabulous hotel, and staff even better, bedrooms could do with updating, but spotlessly clean and comfortable, so maybe being a bit harsh Would definitely go back.
Early evening

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service boutique hotel spa north of Paphos
From the minute of the (very late) arrival when they complimented us with a cheese an fruit plate waiting in the room, to the excellent advice on where to find a cozy Greek Taverna and sparkling clean facilities, this boutique hotel is a ream gem.

8/10 Good

D, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel but no longer boutique
Much better than last year but crowded pool area. Coping better with all inclusive plus those few of us on bed and breakfast. Great that the a la carte restaurant has been reopened.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Julian, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just great!
Have been to the Thalassa a few times before, about 10 years ago, staying while on business. Have wanted to go back many a time and this was the first opportunity as the youngest of the family recently turned 18. The best holiday the family has had in a very long time. Super location - breakfast and out by the pool with the sound of waves in the background or take the steps down to the beach to bathe in the sea. If you dont have a car, a bus stop is around 5 minutes walk, from where the 615 takes you to the Harbour and onward connections for €1.50 pp. But there is no need to leave the Thalassa if you're on an all inclusive package. Food, made and laid out as if it were made for us and no other, gym, spa, pool, evening entertainment, bar, beach and sea are to hand or within a few steps.

4/10 Poor

David & Janet, UK

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Dounle booked on arrival?
Arrived at 11.00pm having booked and paid a number of months before to be told room overbooked. We were moved to hotel next door which we specifically did not wantb to stay in.

8/10 Good

Janet, cyprus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
boutique hotel in Coral Bay
The system for checking in at the hotel was excellent, no waiting around, instead you were given an envelope with everything you would need and asked to return the registration form at your convenience. Staff were attentive and helpful throughout and did all they could to make our stay pleasant. Front of house staff were especially helpful. It was early in the season so the hotel was relatively quiet and the fish restaurant was not operating which was disappointing. Overall felt that the quality of the food let this hotel down, it was not 5* level and seemed to cater more for its all inclusive guests (the majority). The al la Carte choice of menu was very uninspiring which is a pity in a hotel that has 5* rating. We used the spa services which were OK, not exceptional, and we felt rather pricey. this is a good place for a relaxing break but not somewhere to go if you want evening entertainment. It is also quite a way from the main Coral Bay shops and restaurants if you do not have a car.
Response from Eirini on 25 Jun 2016
Dear Janet, We would like to take this opportunity to thank you for taking some of your valuable time to write this review. Your constructive comments are highly appreciated, as they will be of great assistance in our pursuit towards excellence. We assure that these comments and suggestions will be passed on to the relevant departments and action will be taken immediately to ensure that your next stay with us will surpass your previous experience. We look forward to welcoming you back to the Sentido Thalassa Coral Bay in the near future. Kind regards, Eirini on behalf of Thalassa team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel in a good area for all- would book again

6/10 Okay

Felicity, scotland

Liked: Cleanliness, staff & service, room comfort
Pool Area is very overcrowded .
The pool area is very disappointing, the pool,is small and is in need of updating. Lots of tiles missing. The grass areas are not well tended and cigarette ends etc are very visible.

8/10 Good

alex, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
This was a five star hotel, recently converted to a 4 star, so you get huge well appointed guest rooms, very comfortable beds, great sea views from all over the hotel and comfortable public areas. Gym is a bit sad but overall a great property
View from hotel room
View from Hotel room

8/10 Good

Nigel , Kent UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not as good as last year.
The hotel is clean and comfortable with plenty of sun loungers for everyone. We stayed on B&B basis again, as we did last year, but were disappointed to find that they no longer offer items such as eggs benedict or bucks-fizz for breakfast. We also dined twice in the a la carte restaurant last year and were very impressed with the menu and quality of food, but this year, having looked at the menu, we decided to go into Coral Bay for all of our evening meals. The hotel now offers an all inclusive option, but we prefer to try a variety of local restaurants, so we cant comment on the buffet style lunches and dinners on offer. Overall, an enjoyable stay, but will probably not go back in the foreseeable future.

8/10 Good

catherine, UK,

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fully inclusive request
Booked bed and breakfast and asked to upgrade to fully inclusive. Paid 100 Euros a day for a couple which seemed excessive. Asked to extend our break for one extra day and was quoted 250 Euros which was a non starter. However we did enjoy the stay and would return again at the right price.

8/10 Good

Liz, SW

Liked: Cleanliness, staff & service, property conditions & facilities
Good base for walking
Nice room but bed too soft; nearly everyone else was on an all inclusive package; spa had a good range of treatments; good base for walking

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
classy hotel small no noise adult only bliss
I would return to this classy hotel it was perfect for a peaceful few days in Cyprus food and staff fab

10/10 Excellent

Dee, Cheshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel overlooking the bay
Super staff, super location, no kids, no other hotels nearby to overlook us - fab!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay, perfect for relaxation, recommended.
Breakfast and dinner were excellent. The high ceiling room was in a good condition and was thoroughly cleaned every day. Staff were very helpful and did all they can to make your stay ease and comfort. WiFi signal needs some improvements (Some major apps could not be used). Public bus 615 station to\from Paphos is very close to the hotel, and you don't have to wait more than 15 minutes for the bus. The sea view and the sound of waves makes the vacation perfect.

8/10 Good

Derek, Glasgow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location overlooking beach
This was our 4th visit to this hotel.The facilities are excellent and the food as always was delicious.With one exception the staff were most helpful and attentive.The hotel has undergone in the past few months changes to its accommodation and tariff, such that it has created an identity problem. It is trying to be all things to all the people. It is trying to maintain its luxury image but has introduced"an all inclusive" tariff. This has meant doing away with several suites and converting these to single rooms. In the dining room it has meant introducing buffet style lunches and dinners.A "A La Carte" menu has been introduced which is really a Table d'Hote menu, as there are only 5 choices.Whilst the quality of the food is excellent the choices are nowhere near as extensive as in previous years.The new tariff is creating anomalies.As our family booked at different times we were on different tariffs.Beacause of this one member of staff initially stated that we would have eat separately.This was unacceptable.

10/10 Excellent

PJ, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Coral Bay Thalassa Boutique Hotel - what a gem!!!
Short five day Easter Break on a half board basis. Best of both as Coral Bay resourt was next door and joined in with resort activities when the mood took us. Hotel is on a penisula so choice ot two bays for swimming & jet skiing. Staff are womnderful. We stayed on a half board basis and really good breakfast & dinner each day before venturing out in the evenings. I wish thay had a sister hotel in Nicosia or Limassol so that I can do a multiple town stay next year.

8/10 Good

Sam, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Friendly staff. Need to do something about the entertainment for guests

10/10 Excellent

gou, los angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great views, relaxing waves
Hotel is completely surrounded by ocean views. Nearby beach is tiny--good for relaxing sound of waves right from your balcony or even laying in bed, but not enough beach to lay out on the sand and sun bathe. Rooms facing the front of the hotel gives you sunset views. Rooms facing the pool/back gives you sunrise views. Would highly recommend getting the pool/sunrise views because the front of the hotel gets noisy from the sound of a hotel generator. Cute little village nearby with some restaurants but not a lot. This hotel is good for a relaxing getaway but not for a vacation filled with activity and going out on the town. Checkin counter was just a large desk and I was a little uncomfortable because they wrote my credit card number and expiration date on a piece of paper laying out on the desk. Was glad to see the paper gone when I came down to the lobby later, but anytime my info is written down for no good reason, I get nervous. I didn't think that was necessary--they could have typed it into their computer immediately rather than writing the number down. Nearby coral bay hotel has a lot more restaurants, bigger pool and patio area, however it's also busier/noisier from more guests and doesn't have as many floors (which limits the ocean view).

10/10 Excellent

alexander, Bradenton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Great location, beautiful views from window, right near the beach.

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Good hotel
It is a nice hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
small hotel, beautiful location, & welcoming staff
Always great for a peaceful relaxing stay, we keep going back!

10/10 Excellent

Jo, Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel on the beach
This was a great place to go for a quiet, relaxing winter break. It is right on a safe sandy beach. All rooms had lovely views of the sea. The staff were very friendly and helpful.

10/10 Excellent

James, Guildford, UK

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely hotel in great location.
We visited family in Cyprus, so picked up a last minute booking here. Hotel was great, exceeding our expectations. Welcoming staff, beautiful location on the cliff overlooking both Coral Bay and Corallia Beach.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rest and recuperation
A place to renew your batteries, easy access to the beach but a lovely pool and hot tub at the hotel. a few little extras that were appreciated, fruit kebabs at 11am cold eye pads to refresh you eyes from the heat. a 2euro 50 bus ride will take you to places to eat and run frequently. There are plenty of activities on the beach for young people. This was our secind visit and will be returning again.

10/10 Excellent

Tania, Wakefield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quiet and relaxing
Beautiful location with gorgeous views. Great food both lunchtime and evening menus....will be going back.......

10/10 Excellent

Peter, northampton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thalassa
I've stayed all over the world in high quality hotels yet none have allowed my mind the freedom to relax the way it was able to here. Although the hotel was fully booked you never felt the need to rush to get a sun bed or find a table or be served. We stayed in room 66 - it has a fabulous sunset view of the sea which is nothing but stunning and a place we visited every evening with a large vino. The room has twin beds and a fabulously large bathroom with jacuzzi bath alongside shower and twin sinks. Good food, quiet atmosphere ( no children ) and a team that deliver G&T on demand by the pool ;-) The evening meal in the restaurant is good if a little expensive and for breakfast the daily routine of eggs benedict and juices make for a lovely start to each day. If you wish to venture away from the hotel a little then I wholly recommend the local Italian "la Vigna " for freshly cooked food. So If you are looking for a totally relaxing time then look no further....

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth a visit
Nice location. Coral Bay beach is enjoyable..clean sea, and clean sand. Hotel was clean and staff were friendly.

6/10 Okay

janet, oxford

Liked: Room comfort
Disliked: Staff & service
Not a 5*
Very disappointed with this hotel. The only positive with the hotel is it's location which is right on Coral Beach. Only two people out of all the staff here were friendly, that being the barman from Greece and the girl from Slovakia, the rest of them could not raise a smile!

6/10 Okay

Haris, Cyprus

Liked: Room comfort
Disliked: Cleanliness
Great location!
Nice hotel but overrated! We paid for a sea view but we got a side sea view! Room smelled mold! Poor service in general for such hotel.

10/10 Excellent

Ken, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel for Pafos Area
A great hotel that offers a seclusion from the bustle typically around a beach. While we originally had an issue with the air conditioning the first night of our stay, the hotel staff responded quickly at 3 in the morning to fix the issue and resolve our problem. The wait staff was courteous, prompt and efficient (especially George at the upstairs bar!). He was also very entertaining.

10/10 Excellent

Gambacini, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fewer rooms feels more special
This is a very pleasant hotel which has very good restaurants. The Lebanese dining area is particularly good. It is close to it's 5* rating and for this area probably correct - it wouldn't be 5* in a major city. But then the price reflects this. There are nice touches, plenty pool towels, soothing eye pads from the Spa brought around to guests at the poolside, chilled flannels in the heat of the day. The Bar prices are certainly 5* and the Spa also. The Hotel is close to the local bus service and this connects to Paphos in about 20 minutes. €1.5 per single journey during the day. This is ideal for shopping or seeing the archaeological sites nearby. Taxis are also plentiful. The Hotel does not welcome children under the age of 8