Exterior

Reviews of Wyndham Garden Panama City

3.5 out of 5
Wyndham Garden Panama City
10 58th Street, Obarrio, Panama City, Panama

Reviews

7.4

Good

Rating 10 - Excellent. 126 out of 592 reviews" "
Rating 8 - Good. 244 out of 592 reviews" "
Rating 6 - Okay. 137 out of 592 reviews" "
Rating 4 - Poor. 53 out of 592 reviews" "
Rating 2 - Terrible. 32 out of 592 reviews" "

8.0/10

Cleanliness

7.4/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Good price, breakfast not so good, they should add something else to it, a pool would be a good idea also...
Stayed 7 nights in Mar 2018

4/10 Poor

Solenne, Dominican Republic

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
Breakfast was terrible no fruits or selection of anything apart from egg and bread. Service was terrible as well.
Stayed 1 night in Mar 2018

4/10 Poor

Gildo, Toronto

Disliked: Cleanliness, staff & service, room comfort
Never again
Towels were pick up from the room and wash and return in the afternoon. One day I went out for breakfast without showering and when I came back towels were gone (the cleaning staff went in the room even though I have the do not disturb sign hanging in the door) I called front desk but it took 3 hours to get the towels back.
Stayed 7 nights in Mar 2018

2/10 Terrible

GB, Florida

Disliked: Property conditions & facilities
Bad area, limited facilities, stay away.
After living in Panama for four years I should have recognized the address...but, did not know that there was another Wyndham Garden, so ended up with a reservation at the wrong hotel. When I got there I immediately recalled the much higher crime rate of the area (as opposed to where I intended to stay) and then discovered that the very limited parking area was full and I would have had to park on the street. Considering the shabbiness of the area and inability to park my car off the street, I chose to forfeit my reservation (and money) and find a different hotel in a better, more secure area. I ended up at the Milan, which is very nice and in a much better area with plentey of restaurants close by. Please note that I simply put average for the room, as I did not actually check into my room...but, this system will not let me leave anything blank.
Stayed 1 night in Mar 2018
Response from Osvaldo G. on 14 Mar 2018
Dear GB guest, thank you very much for taking a time and send us your comments. We are very sorry for the situations reported in your review. We appreciate your suggestions and we will be working to provide a better service every day.

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Centrally located
The hotel is OK. My biggest problem with this hotel was that the towels are dingy. The towels are so bad the threads were coming off of them. White towels look like they were brown. I love the shower, it is humongous, that was the best thing of all. The room is a diecent size room but, the towels ruin it for me.
Stayed 1 night in Feb 2018
Response from Osvaldo G. on 14 Mar 2018
Dear guest, thank you very much for taking a time and send us your comments. We appreciate your suggestions and we will be working to provide a better service every day.

6/10 Okay

Greg, Quito

Liked: Staff & service, room comfort
It was okay. The bed was comfortable and the room was generally clean. The pictures of the rooms and hotel look EXTREMELY professionally done. My room had several cosmetic issues with it, such as: a couple broken or missing tiles, scuff marks all over the walls, clothes line was permanently stuck almost completely extended, there was a space between the eyehole and the door, and some other incomplete, minor construction. Not quite the same as what I imagined. That said, it was a nice bed and shower.
Stayed 1 night in Feb 2018
Response from Osvaldo G. on 14 Mar 2018
Dear mister Greg, thank you very much for taking a time and send us your comments. We appreciate your suggestions and we will be working to provide a better service every day.

6/10 Okay

Kay

Disliked: Cleanliness, property conditions & facilities, room comfort
Unattended property
The sheets were really thin, the pillows uncomfortable, there were no hand or face towels, the light fixture at the bathroom was hanging out. We ask for room service and it took them more than an hour to bring one plate of chicken finger, they didn’t even bring napkins. Definitely not returning to this hotel
Stayed 1 night in Feb 2018
Response from Osvaldo G. on 14 Mar 2018
Dear mister Kay, thank you very much for taking a time and send us your comments. We appreciate your suggestions and we will be working to provide a better service every day as we report it to the restaurant administration too

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Could be better
The hotel is well located and price was very convenient. We were not expecting luxury. The room was clean but had a veey strong humidity smell. Bed and sheets were ok. Towels were old. After turndown service we had to wait untill 5:30 pm to get clean towels. The hotel needs renovation ASAP
Stayed 2 nights in Jan 2018
Response from Osvaldo G. on 14 Mar 2018
Dear guest, thank you very much for taking a time and send us your comments. We appreciate your suggestions and we will be working to provide a better service every day.

6/10 Okay

Gracia M.

So-so...
Check in was a mess... staff is ok but not the cleanest place... the area is good.
Stayed 2 nights in Dec 2017

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
needs n upgrade
Toilet paper hanger rusted, only 1 small light at the bathroom, big ample room but drapes, bedding, sofa totally dated. Rooms need a fave lift to look inviting.
Stayed 1 night in Nov 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nasty Hotel
Filthy!!No coffee ,dirty floors 1 sheet on bed No hot water. Would Never go back.
Stayed 1 night in Oct 2017

8/10 Good

Giovanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

10/10 Excellent

rafael , colorado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
We arrived at 11:00 pm after a 16-hr trip.the kitchen was closing and they opened it to prepare us something to eat in the room. The staff was very friendly.
Stayed 1 night in Aug 2017
Response from Osvaldo Gonzalez on 4 Sept 2017
Dear Mr Rafael, thank you so much for your comments. We will share your comments with al the staff of the Wyndham Garden Panama and general manager. Your review help us to improve our daily performance.

2/10 Terrible

Donna

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The service is horrible. Will never go there again
I made about 7 days reservation online on this hotel. The receptionist service and atttiute is horrible. Breakfast has nothing, poor. When I need to leave the city for 2 days and ask them to cancel the booking of the 2 days (still live here for the rest days of reservation), they do not agree. It takes a long long time for Orbitz and them to communicate and they insist to charge me the penalty, actually I noticed them 2 days earlier and I do not think is influence their sales (no much customers and I noticed 2 days earlier). Robbery.
Stayed 6 nights in Apr 2016
Response from Osvaldo G on 2 Sept 2017
I want to apologize for the inconvenience. Two important points to clarify is that you have a better rate according to the days you book and it is a policy of charging of penalty that the clients have in the page if they retire before the contracted one. Do not hesitate to contact me direct , i want to ask you for an opportunity to serve you as you deserve.

8/10 Good

George L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un Panameño en El Wyndham Garden Panamá City.
I had a good time at the hotel. The staff were courtious and friendly and knowledgable. Big hello to Jamillet and Clarivel, thanks for assistance.
Stayed 15 nights in Jun 2017
Response from Stefanny Arauz on 4 Sept 2017
Dear Mr George, thank you so much for the time invested in giving us your feedback. All your commets will be shared with our staff and general manager. I hope you had a pleasant trip back home.

6/10 Okay

andy, Curitiba, Brasil

Liked: Cleanliness, staff & service, room comfort
Good location
Central location. Good rooms, but towels in bathroom very worn and not enough. Breakfast buffet average, nothing fancy. No fridge in room and no coffee machine...room and bedding very clean.
Stayed 4 nights in Jun 2017

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Nica

Disliked: Cleanliness, property conditions & facilities, room comfort
Go somewhere else
I had arranged for a taxi from the airport prior to arrival and even though it was confirmed by Expedia the day before there was no taxi waiting. The floors of the room were not wiped properly. They had a slimmy film on it, so i wore socks. The hotel is not sound proof. - Each time someone enters or leaves the elevator i hear it (I was at the far end of the corridor and the elevator is in the middle.) - Each time someone enter or leaves their room i hear it - Each time someone speaks i hear it - Someone had an alarm going off. They may have been dead or left their room very early in the morning because that went on for a very long time. No hand or face towel initially, then it was addressed on the first complaint and by the next day, again only bath towel and NO floor towel. The "gym" had a few rusting machines which quite evidently is not cleaned. The so called breakfast is the worst. The hotel staff tried to appease me by offering to allow me to order from the menu at no change. By this time i was already quiet upset and made up my mind. I only had another two days to go and i will definitely not return. This is NOT a Wyndham!

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Don't Stay Here!!
The place was a major disappointment. Our friend's faucet was falling off the sink. We had to ask for towels. Bath towels only, no hand or face towels. No glasses in bedroom or bathroom. They charged us $5.00 for 2 coffees in the morning. Marks on the walls. Tiles missing. The place was a disaster.

6/10 Okay

Celt

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
OK
There were no drinking glasses in the room. No bathmat. No bottled water. My pet peeve with all the chain hotels is that they all put QUILTS on the beds everywhere. This does not work in the tropics. And with air conditioning a simple sheet is not enough. A LIGHT BLANKET is what is needed. I hope they are listening out there.

2/10 Terrible

Cruz, Alb, NM

Disliked: Cleanliness, staff & service, property conditions & facilities
Worst motel in Panama
I was really surprised that this hotel chain didn't meet the standard of expectancy. First of all, the parking lot area was small and you had to pass through a tunnel - one car at a time. The lady at the front desk, not very friendly . We read on the internet it had a pool, but they Don't ¡ We get to the room and they had only two pillows on the bed , dingy towels & no Kleenex and the list goes on. It gets worse the breakfast supposedly a buffet style (which we had to pay more ) was dreadful. The lady served us very little of some burned scrambled eggs, 2 cold half dollar pancakes along with chilled syrup & sloppy joe looking meat . I really don't like to be negative but the stay here at this hotel was very disappointing .

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Good location
The only good think was the location.There was foot mark on the sheets for 3 days and they don't changed.Poor cabel tv.The fridge doesn't work and blow dryer doesn't work.There was power shortages on my first day.The gym is terrible.I payed 86$ with breakfast but when i got there they told me i don't gave one.

4/10 Poor

Francisco, El Salvador

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible Service and quality
Hotel didn't had towels available, and when they found the towels, some of them had holes. Poor quality of food serve in restaurant. Room was poorly clean every day... Air conditioner was lacking maintenance. Very Poor experience.

8/10 Good

Angel, f

Liked: Cleanliness, staff & service, room comfort
Nice hotel with goog breakfast
Nice hotel with very good breakfast, near everything

6/10 Okay

Verified traveller

6/10 Okay

Kanada, Edmonton, Alberta.

Liked: Staff & service
Disliked: Property conditions & facilities
Nice staff, very friendly.
Staff was wonderful, hotel is clean but old, needs some renovations and fixings. No hand towels. Free use of computers and wi-fi. A low budget hotel.

6/10 Okay

Alex

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
it was ok
The room had a bit of a smell and very few amenities as well.

4/10 Poor

Troy, Queens, NY

Liked: Property conditions & facilities
Not so happy this last stay...
I was not happy with my last stay here (Jan. 12-15, 2017). The hot water nozzle on the sink did not work when I was given the room. They didn't fix it until Saturday. Also, they had an issue with providing towels. The first day I arrived, I took a shower after checking in and the water spilled out of the shower, under the door, which created a puddle. I took one of the two towels provided at check-in to dry the floor. Upon leaving the hotel at 8 pm that evening, I advised the front desk that more towels were needed due to the circumstances. When I arrived back at the hotel around 2 am, there was a floor towel provided, but they did not replace the towel I used to dry the floor earlier, which by the way was still in the corner where I left it. I immediately came back down to the desk and was given two additional towels. The next day upon cleaning, they removed 3 of the 4 towels including the floor towel and did not return any additional ones, even after I complained about the situation. The hotel also needs to expand it's breakfast options and menu. The "take it or leave it" menu option is not customer friendly, as not all parties will enjoy eating what's being served, which may result in requests for refunds.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the middle of shopping
It's was just an overnight comfy but needed multiple languages on TV also staffs

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rest stop
Quite good place to rest. That is all i have today about this location.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Sleep
A good quite place to sleep. That is all it is good for if you are by yourself and want to sleep well that's it.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Centric access. Quiet
Not changing sheets..I don't think ever changed in the 7 days I was there

6/10 Okay

David

Liked: Cleanliness
Disliked: Property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice place at downtown
Nice and clean hotel. A lot of facilities at walking distance

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Nice hotel/location but you get what you pay for
I liked the location but it is very basic. Only2 pillows and only 2 towels in room. We were 2 and stayed one night but I don't think I will stay there again.

8/10 Good

Alberto, NYC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Week Getaway
Clean room, good wifi, hot water always cpean facility and good staff.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
It was clean but the breakfast was not up to my standards .

6/10 Okay

Francisco

Liked: Room comfort
Return to the Wyndham
Convenient but skip the bad breakfast and go to MANOLO's 150 yards away and have breakfast.

2/10 Terrible

Verified traveller

Disliked: Staff & service
Terrible staff and horrible experience
The staff there is at very bad attitude of customer service that I would never go there again. I lived there at about 7 days unfortunately I was unable to cancel the reservation, and told need to pay one night as remedy. that is horrible. Poor breakfast.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

Ana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Windham Garden Panama.
Unfortunately had to look for towels both days 2nd day at 7pm Some of the staff was nice. The coffee maker needed the pods.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Make sure you know which Wyndham Garden you are booking, because there are two in the city. We thought we booked the one with the pool.

6/10 Okay

Rina, Upstate NY

Liked: Cleanliness, room comfort
Lay over after flight
Too hard to find this hotel in Panama City. Language barrier a huge issue, continental breakfast pretty much non existent

8/10 Good

Ruben, Fort Lauderdale, FL

Liked: Cleanliness, staff & service, room comfort
Great for the price. Unfortunately some rooms don't have key card, so you have a regular key which needs to be drop off at front desk every time you go out.

8/10 Good

Jing, Edmonton Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a quick overnight but price was excellent. Good value. Long trip To airport but all hotels in Panama City are the same.

6/10 Okay

Verified traveller

Liked: Cleanliness
Room
I purshase a double and they gave me a single room . After 2 hours they fixed it

4/10 Poor

Kay

Disliked: Staff & service, property conditions & facilities, room comfort

2/10 Terrible

Luis, Panama

Disliked: Cleanliness, staff & service, property conditions & facilities
Dissapointed
Awful service; terrible breakfast

6/10 Okay

Javier

Disliked: Property conditions & facilities