249 Main Street, Palmerston North, North Island, ManawatuWanganui Region
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Place was very clean and tidy. Staff super friendly. Would recommend
Annette
Stayed 2 nights in Apr 2024
Response from Colleen on 9 May 2024
Hi AnnetteThanks so much for the lovely review. The team and I appreciate the comments. Please come again.
10/10 Excellent
Tony
17 Mar 2024
Although an old Hotel the property is in very good state of maintenance.
Rooms and whole business is very well maintained and very clean
Very well. Presented
Excellent staff and service
Tony
Stayed 2 nights in Mar 2024
Response from Colleen on 18 Mar 2024
Hi TonyThanks so much for the great review. Pleased you had an awesome stay with us and hope to see you again some time.
6/10 Okay
jean
Travelled with partner
13 Mar 2024
Liked: Cleanliness
Disliked: Amenities
Clean tidy and handy
jean
Stayed 2 nights in Mar 2024
Response from Colleen on 13 Mar 2024
Hi JeanThanks for posting your review. Enjoy your travels.
6/10 Okay
James
9 Feb 2024
Liked: Cleanliness
It wasn't too bad. It wasn't obvious at first where the reception was. I wasn't overly impressed with the location, but I obviously wasn't that bothered. It's not too far away from the Square, so I'm reasonably happy even if it felt a bit isolated. Don't like being next to a TAB but it didn't intrude on my stay so it all evened out
James
Stayed 1 night in Feb 2024
Response from Colleen on 11 Feb 2024
Hi James, I am sorry that you couldn't see the office just inside the front door. You got sorted in the end so that is great. Thanks for the comments.
Hi SamSorry you obviously didn't have a good experience at the Ma. If you like to contact me personally I will be happy to answer any questions you may have.
6/10 Okay
Vicki
11 Oct 2023
Liked: Cleanliness
Disliked: Property conditions & facilities
The bath room and kitchenette were in the same area, no door. Blinds were broken and there was so much light in the room at night.
Vicki
Stayed 1 night in Sep 2023
Response from Colleen on 27 Oct 2023
Hi VickiYes, the kitchenette is on the edge of the bathroom. A new blind was on order and arrived the day after you stayed. There were heavy drapes in the room so not sure why the light was bright at night. Sorry you didn't enjoy your stay.
At first glance we were uncertain as it had been the first time we had booked a room there. We were received by the hostess. We arrived to celebrate a colleagues birthday, unfortunately she had become ill and her birthday party was put on hold. Although we did not stay, we did enjoy how conveniently close the motel is from the township and shopping stores.
Keri
Stayed 1 night in May 2023
Response from Colleen on 28 May 2023
Hi KeriLovely to meet you both. Hopefully you can stay when the function is rescheduled?? Sorry to send you home to children as I realize you were excited to have a night off and away. Hope to see you again.
Grandioso hotel en Palmerston North.
Si te encuentras en la zona, este hotel está bastante céntrico, es muy limpio, tiene baño en cada cuarto y un mini frigobar.
Las personas que me atendieron fueron muy amables conmigo y eran muy amigables.
Definitivamente volvería.
Martin
Stayed 2 nights in Mar 2023
Response from Colleen on 15 Apr 2023
Wow! the words look fancy but hope you had a lovely stay. By looking at Grandioso I presume you did.
8/10 Good
Machiko
Travelled with partner
5 Mar 2023
Liked: Cleanliness, staff & service
Close to town and everything was fine, except the loud party music continued passed midnight
Machiko
Stayed 1 night in Mar 2023
Response from Colleen on 6 Mar 2023
Hi, Pleased you enjoyed your stay other than the party. It was a particularly quiet night so the sound did travel. I thought of you when it ended at 12.20am. Unfortunately to keep us afloat we have functions I try and place guest furthest away but we were fully booked so had no choice. I do advertise that accommodation is above the function rooms. My apology.
Friendly staff.Good facilities. Easy walk to Square. Would stay again.
Georgie
Stayed 3 nights in Feb 2023
Response from Colleen on 13 Feb 2023
Hi, thanks so much for taking the time to post a review. I do appreciate the feed back. Travel safe.
10/10 Excellent
Pam
26 Jan 2023
Pam
Stayed 1 night in Jan 2023
Response from Colleen on 11 Mar 2023
Oh My Gosh! the Grandioso has sold me! Awesome. Thanks so much. Not sure what the rest said as can't speak the language but LOVE the time you took to rate our grand old hotel. XOXO
Hi Raymond. Thanks for the review. Unfortunately we had to shut our restaurant as it was uneconomic and we have so many great eateries around us. We do bar snacks though.
Nice stay for one night. The bus station is not far away
Heike
Stayed 1 night in Nov 2022
Response from Colleen on 20 Nov 2022
Hi and pleased you had a great stay. Travel safe.
6/10 Okay
Debbie
31 Oct 2022
Liked: Cleanliness, staff & service
The function below my room went until after 1.00am and vibrated up through my entire room. I did not sleep at all.
Debbie
Stayed 2 nights in Oct 2022
Response from Colleen on 31 Oct 2022
Hi Debbie, sorry you didn't have a good experience with the Ma. We do disclose that we have functions and I try to place people not attending furthest away. Functions keep the old girl afloat and I feel I price the accommodation accordingly. My apology.
I liked it that much that is very close to the event that we've attended and the place had a friendly environment. our room were very nice and clean... very comfy.
Monaliza
Stayed 1 night in Oct 2022
Response from Colleen on 25 Oct 2022
Hi and thank you so much for the review. It was lovely to have you stay. Please come again.
Lovely staff, the room wasn’t the same as what it is shown on photos.
Bed was comfortable but didn’t sleep well as there was a loud function downstairs.
Carlos
Stayed 1 night in Jul 2022
Response from Colleen on 3 Jul 2022
Hi Carlos. I am sorry you didn't get your adjustable shower nozzle. I have double checked today with marketing and the room allocation is double or triple or family. Yes, we do have functions to keep us afloat but do try to put people not attending further away. Unfortunately due to people staying friday and saturday I was unable to do that for you. It was lovely to meet you and sorry your stay wasn't as good as you would of hoped. My apology.
This property is well maintained, very clean, very comfortable and an easy walk into the square.
The bed was very comfortable, the ensuite excellent and the mini kitchen very adequate for a short stay
It was lovely having secure car parking at the property.
dudley
Stayed 2 nights in Jun 2022
Response from Colleen on 13 Jun 2022
Hi Dudley
Pleased you had a great stay and enjoyed my lovely hotel. There is always a project to keep it up date. Definitely handy to town and the off street parking is an asset. Thanks for the lovely review.
Basic accommodation but very clean and has everything you need. Great value-for-money. Recommended.
Paul
Stayed 1 night in May 2022
Response from Colleen on 13 Jun 2022
Hi Paul, Thanks so much for the review. I am very proud at the level of cleanliness and will pass on your comments to the staff.
6/10 Okay
Samitha
21 May 2022
Samitha
Stayed 1 night in May 2022
Response from Colleen on 23 May 2022
Thanks Samitha for taking the time to respond with a review. Hope you travelled safely.
10/10 Excellent
Jeremy
21 May 2022
Jeremy
Stayed 1 night in May 2022
4/10 Poor
Bailey
Travelled with family, Travelled with family and small children
10 Apr 2022
Liked: Cleanliness, staff & service
Functions going down stairs was really loud and went all night people yelling fighting outside really loved the place room was amazzing just spoiled it that we didnt get any sleep and had to drive 8 hours home the next day
Bailey
Stayed 1 night in Apr 2022
Response from Colleen on 11 Apr 2022
Hi Bailey, so sorry you didn't have a good experience. Functions did finish at 11pm and 12.15am. I saw everyone off the premise and saw no fights so not sure what you heard. Upon checking in I did mention functions were on. It was nice to meet you all though.