Family Room, Non Smoking, Kitchenette (1 Bedroom Family Unit - B) | Living room
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Reviews of Always Inn Motel

2.5 out of 5
Always Inn Motel
877 Main Street East, Palmerston North

Reviews

8.0

Very good

Rating 10 - Excellent. 24 out of 79 reviews" "
Rating 8 - Good. 35 out of 79 reviews" "
Rating 6 - Okay. 15 out of 79 reviews" "
Rating 4 - Poor. 4 out of 79 reviews" "
Rating 2 - Terrible. 1 out of 79 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Had very basic facilities and the beds and pillows were rock hard!! Otherwise a nice place!
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2019
Response from Ian on 27 Nov 2019
Thank you for your review. It was our pleasure hosting you. Kind Regards, Ian and Jamie

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Staff & service, amenities
It was just a quick in and out visit, so didn't want to pay a lot. It did the job, is a little tired, tape around mirror, wall not clean under bench, bathroom dated. But was ok for the price and the fact we only slept and left. Pillows were hard beds comfy enough. Free WiFi.
Stayed 1 night in Sep 2019

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value and comfortable.
A small but comfortable older style unit just five minutes from the city centre and not much further from the airport. Electric blanket and reliable heating welcomed on a cold Palmy night. Staff very obliging, as ever. My second visit but not my last.
Stayed 1 night in May 2019
Response from Ian on 5 Jun 2019
Hi Chris, Thank you so much for your review. As always, it's our pleasure to host you. Kind Regards, Ian

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019
Response from Ian on 2 Jun 2019
Thank you for your review. It was our pleasure to host you. Kind Regards, Ian Hawkins

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport and quiet older motel but clean Owner working on buying the building so can do up the barhroom areas
Stayed 1 night in May 2019
Response from Ian on 12 May 2019
Thank you for your feedback. It was our pleasure hosting you. Regards, Ian Hawkins

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
would use it again, comfortable bed, little traffic noise
Stayed 1 night in Apr 2019
Response from Ian on 25 Apr 2019
Thank you for your review. It was our pleasure to host. Kind Regards, Ian Hawkins

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019
Response from Ian on 17 Apr 2019
Thank you for you're feedback. It was our pleasure hosting you. Kind Regards, Ian Hawkins, Owner

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a clean, friendly and good value place to stay.
Stayed 1 night in Apr 2019
Response from Ian on 17 Apr 2019
Thank you for your feedback. It was our pleasure hosting you. Kind Regards, Ian Hawkins, Owner

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2019
Response from Ian on 1 Apr 2019
Thank you for your review. It was our pleasure hosting you. Regards, Ian

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019
Response from Ian on 17 Apr 2019
Thank you for your feedback. It was our pleasure hosting you. Kind Regards, Ian Hawkins, Owner

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine for work trip
Fairly dated motel but kept in good condition. Facilities are adequate and comfortable.
Stayed 4 nights in Mar 2019
Response from Ian on 27 Mar 2019
Thank you for your feedback. Kind Regards, Ian

4/10 Poor

Verified traveller

Business traveller
Disliked: Amenities, property conditions & facilities
it was a bit run down, I prefer to stay in more upmarket places
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019
Response from Ian on 17 Apr 2019
Thank you for your feedback. It was our pleasure hosting you. Kind Regards, Ian Hawkins, Owner

10/10 Excellent

Bevan, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap , clean and comfortable. Exactly what we needed
Stayed 1 night in Nov 2018
Response from Ian on 26 Nov 2018
Thank you for your feedback. It was our pleasure hosting you. Kind Regards, Ian Hawkins

8/10 Good

David

Liked: Cleanliness, staff & service
Nice Motel
Nice motel, a bit tired but value for money
Stayed 1 night in Oct 2018
Response from Ian on 13 Nov 2018
Thank you for your feedback. It was our pleasure to host you. Kind Regards, Ian

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service good housekeeping and a couple of extra treats lifts it from being small and dated to being cheap and cheerful. Short drive into town centre.
Stayed 1 night in Jul 2018
Response from Ian on 4 Aug 2018
Thank you for your review. It was our pleasure hosting you. Kind Regards, Ian Hawkins

6/10 Okay

Shway75

Liked: Staff & service
Very friendly owner who made us feel welcomed, unfortunately the bed was too soft and made for difficult sleeping. Overall a friendly affordable stay
Stayed 3 nights in Jul 2018
Response from Ian on 24 Jul 2018
Thank you for your feedback. I'm sorry you found the bed too soft.

10/10 Excellent

Sharelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and friendly staff, would recommend to friends and family.
Stayed 2 nights in Jul 2018
Response from Ian on 24 Jul 2018
Thank you for your review. It was our pleasure to host you. Kind Regards, Ian

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Very nice staff. Rooms appropriate for price of stay
Stayed 3 nights in Jul 2018
Response from Ian on 17 Jul 2018
Thank you for your review. It was our pleasure hosting you. Kind Regards, Ian Hawkins

8/10 Good

Frank, Hamilton

Liked: Cleanliness, staff & service
Our Always Inn Motel Unit was a great base for my family as we stayed in Palmerston North over a few days. We appreciated the heaters which kept us warm through some cold winter days. The staff were friendly and the Manager was very helpful.
Stayed 3 nights in Jul 2018
Response from Ian on 17 Jul 2018
Thank you for your review. It was our pleasure hosting you. Kind Regards, Ian Hawkins

10/10 Excellent

LJ, Wellington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Room had everything we needed for an overnight stay. The owner is great and goes out of his way to make sure you are comfortable. The electric blankets and heater were on when we arrived. Room was very clean. We would stay again.
Stayed 1 night in Jun 2018
Response from Ian on 20 Jun 2018
Thank you for your review. It was our pleasure hosting you. Kind Regards, Ian

10/10 Excellent

gabe, Hastings

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for money
We were made welcome. Heater and electric blankets on. Everything clean and tidy. Would definitely recommend to others traveling through Palmerston North.
Stayed 1 night in Jun 2018
Response from Ian on 10 Jun 2018
Thank you for your feedback. It was our pleasure to host you. Kind Regards, Ian

2/10 Terrible

Christine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good value option
A good choice for a short stay. Room had all amenities and was warm and comfortable. Bathroom a bit old though everything spotlessly clean. A little out of the town centre but really only 5 minutes drive. Would stay there again.
Stayed 1 night in Jun 2018
Response from Ian on 10 Jun 2018
Thank you for your feedback. It was our pleasure hosting you. KInd Regards, Ian

8/10 Good

Antonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thoughtful staff and comfy bed
Stayed one night en-route to Wellington. Arrived late at night due to long drive. On arrival the heater and electric blanket were on. So thoughtful! Room was comfy with everything you need for a short stay. Would definitely stay here again.
Stayed 1 night in May 2018
Response from Ian on 10 Jun 2018
Thank you for your feedback. It was our pleasure to host you. Kind Regards, Ian

8/10 Good

tanea, taranaki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
easy find motel for travellers
Late arriving but with great communication it was not an issue. Clean clean, clean! Everything worked. Thanks a million
Stayed 2 nights in May 2018
Response from Ian on 26 May 2018
Hi Tanea, It was a pleasure hosting you. Thanks for your review. Kind Regards, Ian

8/10 Good

Kaz, New Zealand

Liked: Cleanliness, staff & service, room comfort
Cheap and cheerful
An older motel and the outside really needs a facelift, however, I was pleasantly surprised when I stepped inside. Everything was very clean, bright and comfortable and there were some thoughtful extras such as makeup remover pads in the bathroom. The only negative is that the entire shower needs updating and the water pressure was poor. Pretty good value for money and very friendly owner.
Stayed 1 night in May 2018
Response from Ian on 26 May 2018
Hi Kaz, It was a pleasure hosting you. Thanks for the review. Kind Regards, Ian

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
older motel maintained to a high standard of cleanliness and good value, I think.
Stayed 1 night in May 2018
Response from Ian on 16 May 2018
Many thanks for your review. It was a pleasure hosting you

6/10 Okay

Verified traveller

Liked: Staff & service
Motel was good for an short stay
Motel was good for a short stay prior to an early flight
Stayed 1 night in May 2018
Response from Ian on 26 Jun 2018
Thank you for your review. It was our pleasure hosting you. Ian Hawkins Owner

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Motel was clean and beds were comfortable. Owner was very friendly and helpful.
Stayed 1 night in Apr 2018
Response from Ian on 30 Apr 2018
Hi there. Many thanks for your feedback on your stay with us at the Always Inn Motel. It was a pleasure hosting you. Kind Regards, Ian

8/10 Good

James, Wellington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the heartbeat of Palmerston North
Easy check in. Ian was helpful with questions I had about the town. Room was clean. Loved the complimentary peanuts. Ample sizes of complimentary toiletries. So many extras in the room if needed - hot water heater, coffee, etc.
Stayed 1 night in Mar 2018
Response from Ian on 30 Apr 2018
Hi there. Many thanks for your feedback on your stay with us at the Always Inn Motel. It was a pleasure hosting you. Kind Regards, Ian

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Soft towels.... 😍
Great place. Very comfortable. The softest towels I have ever had In a motel.
Stayed 1 night in Feb 2018

8/10 Good

Harold

Liked: Cleanliness, room comfort
Good Value
Like visiting a friend. I got a txt early the day of our arrival querying when we would arrive, from Ian. Very pleasant, and a congenial fellow when we did arrive. Quality as one would expect for a budget price but clean and perfectly serviceable. He was out of brochures on local restaurants, but other than that just fine.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
found this accommodation easily - good road signage. had to cut trip short due to ill health of family member - motel staff were awesome and suggested best route for travelling home.
Stayed 3 nights in Feb 2018

8/10 Good

chris, holland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Much noise from the main road caused by zo
Noise from the street -top much tarsealing. Well positioned close to city square.
Stayed 1 night in Jan 2018

10/10 Excellent

Renee, Wellington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and great service
The room was so clean and comfortable. It had everything we needed for our stay. We were given clean towels each day and when I asked a staff member if I could do some laundry, she kindly offered to do it for me and returned all clean and dry. A lovely Motel to stay at. I'd definitely stay there again and will definitely recommend to my family and friends.
Stayed 3 nights in Jan 2018
Response from Ian on 23 Jan 2018
Thank you so much for your feedback. I agree people smoking outside is a pain. Please accept my apologies for any discomfort this caused you. We would be delighted to host you again.

10/10 Excellent

Kiri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very clean
Very clean & tidy. Had a lovely fan & great kitchen facilities
Stayed 1 night in Jan 2018

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifully clean
Although the motel appears quite old, it is extremely clean. Owner friendly and waited up for us to arrive late. Bed was very comfortable. Would stay again for sure.
Stayed 2 nights in Nov 2017
Thank you for staying with us and for your comments, they are very much appreciated. Kind Regards, Ian Hawkins

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Cheaper n cheerful
If you are looking for a reasonably priced place to sleep , then this is fine. It won't suit all tastes.
Stayed 2 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice motel.
Nice motel close to CBD, this motel would suit a small family or a couple. You will love this location.
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good...friendly, tidy & clean for a reasonable price
Stayed 1 night in Jul 2017

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great motel close to everything.
A really nice motel with good facilities & close to everything in Palmerston North.

4/10 Poor

raine

Disliked: Staff & service
Motel we had stayed at years ago
The first night was fine the next day when we left the reception was still closed at nine am. that night we where disturbed all night by the people next door , in and out there door smoking and the door was slammed open and closed. the next morning the reception was still closed at nine thirty when we left. When we returned at three thirty the reception was closed and owners where out we where disturbed that night from next door with talking and laughing and in and out the door until I shouted out to shut up. There was no info in the room about the motel or who ran it or anything. we where going to book another stay here for a time in May but changed our minds after this disappointing stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay the weekend and found that the stay is comfortable for two people. Highly recommend

6/10 Okay

Tim, Wellington

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Clean, tidy and comfortable for overnight stay. Manager courteous and helpful.

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
Unit was comfortable, including beds. Not noisy. Owner helpful. Location was convenient for our needs. Would stay there again if needed a motel near airport.

8/10 Good

Warren, Te Awamutu

Liked: Cleanliness, staff & service
A little older tha the normal motels i have stayed at recently. But good vaule for money

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay. Perfect spot in Palmy. Recommend this motel.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was disappointing to have no sink or water in the kitchen. If you wanted a cup of tea the only place to fill up the kettle was in the bathroom and there was nowhere to wash dishes.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CONDITION OF PROPERTY
GENERAL APPEARENCE FROM STREET AND PARKING AREA NOT THE BEST,TIDYNESS IN GROUNDS AVERAGE.BAD ACCESS TO GET OUT ON TO ROAD IF WANTING TO GET BACK TO CITY CENTRE. ROOM CONDITION TIDY AND CLEAN BUT VERY 1970'S STYLE.FACILITIES PROVIDED ADEQUATE.