We had a very pleasant 3 night stay at the Hotel last week (18th-21st Oct).
The reception area is usually quite busy throughout the day..we had to wait for 10 minutes or so for check-in.
Breakfast and dinner served was good....there was quite some variety so one can't complain.
Some people might complain the food served is cold but bear in mind the dinner starts at 18:30 till 21:00 so the later you arrive the colder the food would get.
The staff is extremely helpful and so is the room service...there is a locker and mini bar service available for hire but we did not use.
Beach is literally 2 minutes walk from the hotel and drive to airport takes around 10 minutes. Bus stop to Palma is around the corner.
There are plenty of shops and eateries available nearby too.
Overall, we enjoyed our stay.
The hotel staff was very helpful from the first moment we arrived to the hotel especially a receptionist ned Teo who gave us extra usefull informations about Mallorca.
The room was comfortable and clean. The buffet had a wide variety of food with plenty of fruit and vegetable choice.
Although there is no swimming pool in the hotel the possibilty of using the sister hotel's just opposite the road makes it very easy.
I have read comments about the airport being too close to the hotel and I can confidently say that this is an advantage not a disadvantage as we could hardly notice the flights, plus we had a problem with our transfer, which was an added transfer via Ryanair and has never arrived to pick us up we had to cath a taxi finally which was called by the receptionist for us and if we were further from airport we would have missed our flight and could have paid a triple price for something that we have paid in advance.
All in all we can say that everyone made us feel at home within the hotel and for the price and star rating we couldn't have asked for any better.
Thank you Amic Gala for the lovely stay.
We have just come back from this hotel after a 4 day break.
This was a great hotel and in a perfect location. When you sit by the pool you are looking onto the beach. Very peaceful, great people watching.
Our shower was not working on the day we arrived and when we reported it, it was dealt with immediately. We also had no English channels on the TV, again this issue was dealt with.
Fantastic variety of food at breakfast and evening meal.
Rooms cleaned daily and clean towels provided & toiletries if needed.
My only complaint is that the entertainment started too late. Once you had eaten and had a stroll, it got boring waiting!!
I will definitely return to this hotel and highly recommend it to you.
Sally from London, Battersea
Hotel thb el cid located on the edge of the beach and only 5 kilometres from palma airport.. the el cid hotel lets you enjoy …More
Great hotel. We didn't use the pool as it was so close to the beech. Very clean. Rooms cleaned everyday. Resort itself is beautiful. The beech is lovely and un crowded An unspoilt part of Majorca. Would def go to this hotel again.
Stayed twice at the Helios, June and September 2014 on half board. On the second trip we emailed the hotel asking if we could have a renovated room please and on arrival we got exactly that, 1st floor. There is no doubt that the renovated rooms are nice, bright, modern and clean with the light furnishings compare to the none refurbished rooms looking dark and outdated with brown furnishings and therefore not as clean but the overall of the hotel is good, cheap and in a great location close to the airport (10 mins on Bus 21) and 2 mins walk to the beach. I can't fault the food in any way. There is plenty of choice for everyone. Guests at the hotel are a mixture of nationalities and age and so is the area. If you are looking for a typical 'British holiday resort' I am afraid to say that this is not the area for you but if you are looking for a relaxed holiday in a great location with a clean beach and area then this pleasant 3 star hotel with a nice pool area and only a short ride to Palma is just right for that!
The Helios hotel is located in Can Pastilla, in Majorca, one of the most beautiful Balearic Islands. The property is …More
Mini break. Could not have chosen a more ideal hotel and location. Short transfer time from airport, friendly and accommodating staff, pleasant room (requested sea view, which was limited, nevertheless satisfactory). Room had balcony with table and two chairs, which was delightful to take in evening breeze. Short stroll to beach and restaurant strip. Hotel pool. Spa facilities available. Excellent choice of good for breakfast and dinner. Lunch provided by bar, which consisted of simple meals/ snacks.
The hotel is a stones throw from the beach, excellant breakfast and evening meals, the hotel is at the quieter end of resort, Palma is a short bus ride away, couldnt have asked for more, we are returning next year
Nicky and Andy
This welcoming hotel is located in the beautiful leisure district of Playa de Palma (Can Pastilla) directly beside the fine …More