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Reviews of Best Western Plus Las Brisas Hotel

3 out of 5
Best Western Plus Las Brisas Hotel
222 S Indian Canyon Dr, Palm Springs, CA

Reviews

8.8

Excellent

Rating 10 - Excellent. 890 out of 1466 reviews" "
Rating 8 - Good. 390 out of 1466 reviews" "
Rating 6 - Okay. 101 out of 1466 reviews" "
Rating 4 - Poor. 52 out of 1466 reviews" "
Rating 2 - Terrible. 33 out of 1466 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Edward, San Francisco

Liked: Cleanliness, staff & service, amenities
Great, friendly staff Great friendly staff room was extremely clean
Stayed 2 nights in May 2024

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price was very good and the room was clean, but a little small. The grounds were beautiful and well maintained. It was a bit noisy at night I believe someone was having a party in their room. Overall a good experience.
Stayed 2 nights in May 2024
Response from Alex Ramirez, Front Office Manager on 22 May 2024
Thank you for choosing to stay at the Best Western Plus Las Brisas hotel! We look forward to your next visit to town!

10/10 Excellent

Sophia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. Super clean. Wonderful staff.
Stayed 5 nights in May 2024
Response from Alex Ramirez, Front Office Manager on 22 May 2024
Thank you for staying with us! We look forward to your next visit!

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Alex Ramirez, Front Office Manager on 22 May 2024
Thank you for staying with us! We look forward to your next visit!

10/10 Excellent

Courtney

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in May 2024
Response from dsg on 20 May 2024
Thank you for your visit!

10/10 Excellent

Wayne

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Beautiful Pool and courtyard… rooms are large and beds are super comfortable.
Stayed 2 nights in May 2024
Response from dsg on 20 May 2024
Please come back soon!

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place to stay and relax
Stayed 3 nights in May 2024
Response from dsg on 17 May 2024
Thank you for staying with us!

10/10 Excellent

Patricia A.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love staying here it is convenient to walk to Downtown Palm Springs & to the Agua Caliente Casino.
Stayed 2 nights in May 2024

10/10 Excellent

Phillip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful property and excellent hot breakfast
Stayed 3 nights in May 2024
Response from DSG on 17 May 2024
Please visit again soon!

10/10 Excellent

stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect close to downtown and a casino and many restaurants. The breakfast was good as well. I will definitely go back again.
Stayed 3 nights in May 2024
Response from dsg on 17 May 2024
We look forward to your return!

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice and clean. Bed was comfortable. Breakfast was very good with a wide variety of options. Pool and bar/food service was great. Will definitely be back.
Stayed 2 nights in May 2024
Response from dsg on 14 May 2024
We look forward to your return!

8/10 Good

James

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024
Response from dsg on 14 May 2024
Thank you for staying with us!

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from dsg on 14 May 2024
Thank you for your visit!

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous property, wonderful staff, close to everything.
Stayed 1 night in May 2024
Response from dsg on 13 May 2024
Thank you for your kind comments!

8/10 Good

Charlene

Stayed 4 nights in Apr 2024
Response from dsg on 11 May 2024
Thank you for staying with us!

10/10 Excellent

Gina, Corona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quaint boutique type vibe with great pool and bar available. Awesome breakfast too!! Just across the street form downtown restaurants and shopping!
Stayed 1 night in May 2024
Response from dsg on 14 May 2024
We hope to see you again soon!

10/10 Excellent

Darrin, BATESVILLE

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from dsg on 11 May 2024
Come back soon!

10/10 Excellent

Aimee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind staff, even when we arrived earlier than expected. Breakfast in the courtyard was a huge plus. Rooms were clean and nice.
Stayed 1 night in Apr 2024
Response from Alex Ramirez, Front Office Manager on 6 May 2024
Thank you so much for the feedback you have provided! We look forward to your next visit to Palm Springs!

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, nice size room, attractive buildings. Breakfast included with a variety of items.
Stayed 2 nights in May 2024
Response from dsg on 6 May 2024
Please visit again soon!

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. Landscape is very well maintained
Stayed 2 nights in May 2024
Response from dsg on 6 May 2024
Thank you, Until next time!

8/10 Good

GLENDA JOAN

Travelled with family
Great location and had no issues. The property is lovely and very well kept in the courtyard and pool area. Rooms were cleaned daily upon request and staff in reception were helpful and pleasant. The only thing missing was a room safe which would have saved lugging valuables around. I would not hesitate to stay at this property again and would recommend it.
Stayed 5 nights in Apr 2024

10/10 Excellent

Phillip, North Hollywood

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place in downtown Palm Springs.
Stayed 1 night in May 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can't type
Stayed 1 night in Apr 2024
Response from AV on 4 May 2024
Thank you for staying with us.

6/10 Okay

Joan

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
Beautiful older hotel in the heart of downtown Palm Springs. Beautiful well kept grounds. However the rooms and infrastructure are pretty worn out (especially the plumbing). In spite of that, we enjoyed our visit.
Stayed 4 nights in Apr 2024
Response from dsg on 30 Apr 2024
Please visit again soon!

10/10 Excellent

Laurette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. A block from Downtown Palm Springs. Front desk service was excellent and the room was quite and clean.
Stayed 1 night in Apr 2024
Response from Alex Ramirez, Front Office Manager on 30 Apr 2024
Thank you for choosing to stay at the Best Western Plus Las Brisas hotel! We look forward to hosting you again.

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Super helpful staff and great location!
Stayed 3 nights in Apr 2024
Response from Alex Ramirez, Front Office Manager on 30 Apr 2024
Thank you for choosing to stay at the Best Western Plus Las Brisas hotel! We look forward to hosting you again.

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice room and staff (Ashley) was very helpful, nice pool area to relax. The only thing we didn't like was the room location in the front of the property. The weekends can get very loud in the area and we experienced very loud cars screeching their tires until after 2am. We'll stay there again but pick a quieter area.
Stayed 1 night in Apr 2024
Response from Alex Ramirez on 29 Apr 2024
Thank you for choosing to stay with us! We appreciate your business and look forward to your next visit!

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from dsg on 30 Apr 2024
Thank you for staying with us!

2/10 Terrible

Lauren

Stayed 4 nights in Apr 2024
Response from Ashley on 19 May 2024
We are sorry to hear that we didn't exceed your expectations. Thank you for staying with us, we hope to make this right in the future.

10/10 Excellent

Hailey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was very friendly, the room was very clean, it was easy to find parking, and it’s in a good location. 10/10 recommend staying here
Stayed 2 nights in Apr 2024
Response from dsg on 29 Apr 2024
Please visit again soon!

10/10 Excellent

Abraham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful scenery, greenery, clean pool and walking distance to restaurants/main street
Stayed 2 nights in Apr 2024
Response from AV on 28 Apr 2024
Thank you so much for staying with us, we appreciate your kind review, we hope to see you back on your next visit to Palm Springs.

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very charming!
Stayed 3 nights in Apr 2024
Response from AV on 27 Apr 2024
Thank you for staying with us.

10/10 Excellent

Pei lin

Stayed 1 night in Apr 2024
Response from dsg on 17 May 2024
Thank you for staying with us!

4/10 Poor

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from AV on 28 Apr 2024
Thank you for staying with us, we would like to understand what we can do to make your stay better with us on your next visit to Palm Springs.

8/10 Good

Elton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no grab bars in the tub/shower which I had. I felt unsafe not having them with the leg conditions I have.
Stayed 2 nights in Apr 2024
Response from AV on 27 Apr 2024
Thank you for staying with us and sharing your concerns, this helps us allow our maintenance staff on things that can and should be updated in the future.

10/10 Excellent

laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the free parking snd the Breakfast had a variety of options
Stayed 4 nights in Apr 2024
Response from AV on 27 Apr 2024
Thank you for staying with us as well as your kind review.

4/10 Poor

William

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Very noisy and dated. You have to request to have maid service.
Stayed 3 nights in Apr 2024
Response from AV on 27 Apr 2024
We truly apologize you did not enjoy your stay with us, we would love to make this right for you the next time you visit Palm Springs.

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, pleasant facility
Stayed 1 night in Apr 2024
Response from Ashley on 24 Apr 2024
Thank you for staying with us and your kind review. We hope you return in the future.

10/10 Excellent

Sharla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again.
Stayed 1 night in Mar 2024
Response from Alex Ramirez on 23 Apr 2024
Thank you so much for taking the time to stay at our property.

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Great quiet stay
Stayed 4 nights in Apr 2024
Response from Alex Ramirez on 23 Apr 2024
Thank you for staying at the Best Western Plus Las Brisas hotel!

10/10 Excellent

Jair

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed my stay here. Staff was courteous and had no problems whatsoever. My stay included breakfast and that was really convenient. I would come back!
Stayed 4 nights in Apr 2024
Response from Alex Ramirez on 23 Apr 2024
Thank you for staying at the Best Western Plus Las Brisas Hotel!

10/10 Excellent

SHIRLEY

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful pool and patio space. The room was clean and spacious, breakfast options were good, and the staff were very friendly. Would definitely stay here again and would recommend it to friends and family
Stayed 4 nights in Apr 2024
Response from Alex Ramirez on 23 Apr 2024
Thank you for staying at the Best Western Plus Las Brisas Hotel!

8/10 Good

Arlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Our only complaint would be that the bathroom needed upgrading, sooner than later. Some spots outside need a lift , but overall it was a nice hotel. Breakfast was good, staff was great. Special thank you to Scott, who went above & beyond. Pool area was nice & clean. A view from our room would have been nice & a coffee station. Great downtown location . Everything within walking distance.
Stayed 5 nights in Apr 2024
Response from dsg on 21 Apr 2024
Thank you so much for staying with us! And thank you, too, for the sweet comments. We hope to see you back soon!

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Apr 2024
Response from Ashley on 20 Apr 2024
Thank you for staying with us and your feedback.

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Alex Ramirez on 20 Apr 2024
Thank you for choosing the Best Western Plus Las Brisas hotel.

8/10 Good

amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Security on site through the night. Very accommodating staff. Quiet space. Breakfast available on site with great assortment.
Stayed 2 nights in Apr 2024
Response from Ashley on 20 Apr 2024
Thank you for staying with us and your positive feedback.

10/10 Excellent

Armita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and beautiful place for rest.
Stayed 1 night in Apr 2024
Response from Ashley on 18 Apr 2024
Thank you for your kind review, we hope you stay with us again the next time you visit Palm Springs.

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Ashley on 18 Apr 2024
Thank you for your review, we hope you stay with us again the next time you visit Palm Springs.

10/10 Excellent

Cassandra

Stayed 2 nights in Apr 2024
Response from Alex Ramirez, Front Office Manager on 6 May 2024
Thank you so much for your 5 star rating! We look forward to welcoming you back to Palm Springs!

10/10 Excellent

Holly

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from dsg on 16 Apr 2024
We holp to see you back soon!