Outdoor pool, pool loungers

Reviews of Fairfield Inn and Suites by Marriott Jupiter

2.5 out of 5
Fairfield Inn and Suites by Marriott Jupiter
6748 W Indiantown Rd, Jupiter, FL

Reviews

8.6

Excellent

Rating 10 - Excellent. 496 out of 1001 reviews" "
Rating 8 - Good. 317 out of 1001 reviews" "
Rating 6 - Okay. 114 out of 1001 reviews" "
Rating 4 - Poor. 45 out of 1001 reviews" "
Rating 2 - Terrible. 29 out of 1001 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Arlin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Breakfast
Stayed 4 nights in Mar 2024

10/10 Excellent

Linda

Travelled with partner
Liked: Amenities, property conditions & facilities
Very nice and convenient will stay there again
Stayed 2 nights in Mar 2024
Response from General Manager on 22 Mar 2024
Thank you for your encouraging review! We are thrilled to see that you appreciated our friendly staff and excellent value. From all of us here at 88 Palms & Conference Center, we're grateful for your business and would love to serve you again soon

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location, with one exception, Indiantown Rd. is a very busy, therefore noisy, road. Obviously,there is nothing you can do about that.
Stayed 3 nights in Feb 2024
Response from General Manager on 22 Mar 2024
Thank you for your encouraging review! We are thrilled to see that you appreciated our friendly staff and excellent value. From all of us here at 88 Palms & Conference Center, we're grateful for your business and would love to serve you again soon

2/10 Terrible

Joel

Travelled with family, Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Smelly wet carpet like it was just shampooed with a strong smelling cleaning agent. My kids and I walked in the room with socks on and got soggy wet feet. Breakfast was unclean, staff didn’t care
Stayed 1 night in Feb 2024

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Reliable Marriott family property. Good hot breakfast!
Stayed 1 night in Feb 2024

8/10 Good

Sandy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
clean, good bed, continental breakfast, friendly service.
Stayed 6 nights in Jan 2024
Response from General Manager on 6 Feb 2024
Thank you so much for counting on 88 Palms & Event Center. We are elated that you were able to enjoy everything from our delicious breakfast and fantastic service to our relaxing pool area. We look forward to welcoming you back the next time you are in town

10/10 Excellent

Robert

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Eric Burke, Front Desk Supervisor on 28 Jan 2024
Mr. Robert, Thank you for choosing us and thank you for the review! Our staff goes above here so its great to see you had a good experience. We look forward to seeing you again!

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Eric Burke, Front Desk Supervisor on 29 Jan 2024
Mr. Thomas, Thank you for choosing us and thank you for the review! Our staff goes above here so its great to see you had a good experience. Looks like we missed a star so we look forward to seeing you again to change that 4 star to a 5 star!

10/10 Excellent

hitesh

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Eric Burke, Front Desk Supervisor on 28 Jan 2024
Mrs. Hitish, Thank you for choosing us and thank you for the review! Our staff goes above here so its great to see you had a good experience. We look forward to seeing you again!

8/10 Good

Kay

Stayed 1 night in Jan 2024
Response from General Manager on 6 Feb 2024
Thank you for your encouraging review! We are thrilled to see that you appreciated our friendly staff and excellent value. From all of us here at 88 Palms & Conference Center, we're grateful for your business and would love to serve you again soon."

10/10 Excellent

Eleanora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff could not have been more welcoming and helpful!
Stayed 2 nights in Jan 2024
Response from Eric Burke, Front Desk Supervisor on 28 Jan 2024
Mrs. Eleanora, Thank you for choosing us and thank you for the review! Our staff goes above here so its great to see you had a good experience. We look forward to seeing you again!

6/10 Okay

Roland

Stayed 1 night in Dec 2023
Response from General Manager on 11 Jan 2024
Thank you for sharing your experience with us, it saddens us that we were rated 3 stars. Please accept our apologies for not meeting your expectations During your next visit to the area, we hope you consider giving us another chance so we may provide the experience you were seeking."

10/10 Excellent

Peter

Stayed 1 night in Jan 2024
Response from General Manager on 11 Jan 2024
"Our amazing staff works hard to ensure all our guests have everything they need and will be proud you appreciated their commitment to service with a smile. Thank you for the lovely review! Please come stay at 88 Palms & Event Center again soon."

8/10 Good

James, Byron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to several dining options.
Stayed 1 night in Dec 2023
Response from Eric Burk, Front desk clerk on 7 Jan 2024
Hello, We are happy you enjoyed your stay with us and that you found our location to be a good one. Thank you for the kind review and we hope to see you again for another wonderful stay at the Fairfield!

4/10 Poor

Janell

Stayed 1 night in Dec 2023
Response from Eric Burke, Front Desk Supervisor on 3 Feb 2024
Hello and thank you for staying with us. I see we did not meet expectations and I sincerely apologize for this. We hope you give us another chance and next time we can make up for our failures. Thank you again for choosing us and thank you for the review. Even negative reviews have value as it lets us know what to work on to make you fell more welcome.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had very good experience at you hotel. The front desk staff was very helpful and friendly. The breakfast was good. The service was great. Our room was nice and clean.
Stayed 2 nights in Dec 2023
Response from Eric Burke, Front desk clerk on 30 Dec 2023
Hello, thank you for choosing us and thank you for the kind review! our staff goes above here to make everyone feel special so its great to hear that you had a good experience. I'll pass in the word to keep it up! We look forward to seeing you again for another beautiful stay at the Fairfield!

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roadtrip
Very nice and comfortable for our 1 night stay
Stayed 1 night in Dec 2023
Response from General Manager on 29 Dec 2023
Thank you for your encouraging review! We are thrilled to see that you appreciated our friendly staff and excellent value. From all of us here at 88 Palms & Conference Center, we're grateful for your business and would love to serve you again soon."

8/10 Good

beatriz

Stayed 1 night in Dec 2023
Response from General Manager on 29 Dec 2023
Thank you for your encouraging review! We are thrilled to see that you appreciated our friendly staff and excellent value. From all of us here at 88 Palms & Conference Center, we're grateful for your business and would love to serve you again soon."

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful place to stay
Staff was great. Beautiful facilities Super clean room Great breakfast Would recommend as great place to stay
Stayed 1 night in Dec 2023
Response from General Manager on 27 Dec 2023
Thank you for your encouraging review! We are thrilled to see that you appreciated our friendly staff and excellent value. From all of us here at 88 Palms & Conference Center, we're grateful for your business and would love to serve you again soon."

8/10 Good

Robert

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from General Manager on 27 Dec 2023
"Our amazing staff works hard to ensure all our guests have everything they need and will be proud you appreciated their commitment to service with a smile. Thank you for the lovely review! Please come stay at 88Palms & Event Center again soon."

10/10 Excellent

Tiffini

Liked: Cleanliness, staff & service, property conditions & facilities
Response from General Manager on 13 Feb 2024
Thank you for your encouraging review! We are thrilled to see that you appreciated our friendly staff and excellent value. From all of us here at 88 Palms & Conference Center, we're grateful for your business and would love to serve you again soon

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience...clean rooms, great breakfast, great service.
Stayed 2 nights in Nov 2023
Response from General Manager on 12 Dec 2023
We are proud to include you among our returning guests. It is great to know that our excellent service and clean, quiet rooms keep you coming back to see us. It will be a pleasure hosting you again at 88 Palms.

10/10 Excellent

Sharon

Travelled with partner
Stayed 3 nights in Dec 2023
Response from General Manager on 11 Dec 2023
Thanks for sharing on your stay it was a pleasure hosting you.

10/10 Excellent

Janet

Stayed 1 night in Dec 2023
Response from General Manager on 27 Dec 2023
"Our amazing staff works hard to ensure all our guests have everything they need and will be proud you appreciated their commitment to service with a smile. Thank you for the lovely review! Please come stay at 88Palms & Event Center again soon."

8/10 Good

Wilson

Liked: Staff & service
Disliked: Property conditions & facilities
We hope it's better next time.
The condition of the building outside could use a fresh paint job, we spoke to the front desk about our concerns with the room and hopefully they will be quick to remedy the issues. The breakfast area was well stocked but needs to be more organized.
Stayed 2 nights in Dec 2023
Response from Eric, Front Desk Clerk on 10 Dec 2023
Hello Mr. Wilson,Thank you for choosing us and thank you for the review and input. Our building is a few years old but we do our best to keep it as best we can, we apologize if it wasn't up to standard as we are currently considering a little sprucing up. We are happy you found our breakfast good and your input will be relayed to the breakfast staff.Thank you for your input and we hope to see you again!

10/10 Excellent

dave

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaint I can make is that the hotel is tucket away in the back so you can miss it easily. The hotel sighn is dark at nght.
Stayed 1 night in Nov 2023
Response from Eric Burke, Fairfield Front Desk Clerk on 10 Dec 2023
Hello Mr. Dave,Thank you for staying with us and thank you for your positive review! We are happy to see you had a good experience! Our hotel is tucked away and management will be informed of your input. We go above here to try to make every stay special so its good to see that your stay was good. Thank you and we hope to see you again for another wonderful stay here!

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff very friendly and eoom nice and clean
Stayed 1 night in Nov 2023
Response from General Manager on 4 Dec 2023
Thanks for staying. We look forward to your return when in the Palm Beach area

8/10 Good

Sochi

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
It's close to highway and very near our family we were visiting. Although the room smelled stuffy and a bit unpleasant breakfast was good enough. Overall it was okay.
Stayed 1 night in Nov 2023
Response from Eric, Front Desk Clerk on 26 Nov 2023
Mrs. Sochi,providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the maintenance and housekeeping leadership team to ensure the necessary guidelines are in place and reviewed to prevent such smell from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 Excellent

michael

Stayed 1 night in Nov 2023
Response from Jared on 15 Nov 2023
Dear Michael,On behalf of the hotel, I'd like to thank you for taking the time to review our property. It's always encouraging to hear from those who matter most-you! We hope to welcome you again soon.Best Regards,Jared BallardFront Desk Supervisor

2/10 Terrible

luis

Stayed 5 nights in Nov 2023
Response from Eric Burke, Fairfield Front Desk Clerk on 10 Dec 2023
Hello Mr. Luis,Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 Excellent

karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Eric Burke, Front Desk Clerk on 12 Nov 2023
hello Mr. Karl,Thank you for choosing us and thank you for your positive review. We are happy you enjoyed your stay with us, we try to go above for every guest so its great to see you had a good experience! We look forward to seeing you again and making your next stay just as wonderful!

10/10 Excellent

Anna, Oneida

Stayed 1 night in Nov 2023
Response from Eric Burke, Front desk clerk on 28 Nov 2023
Mrs. Anna,Thank you for choosing us and thank you for your review! We are happy to see you had a good experience and look forward to seeing you again. We try to go above here so its good to see that your stay was a good one!

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in Oct 2023
Response from Eric Burke, Front desk clerk on 29 Oct 2023
Hello Mr. Eduardo,Thank you for staying with us and thank you for this positive review! We try to go above and beyond here so we are so happy to see you enjoyed your stay. we look forward to seeing you in the future!

8/10 Good

Marjorie M.

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, pleasant staff & liked the breakfast included (plenty of choices) to eat.
Stayed 3 nights in Oct 2023
Response from Eric Burke, Front desk clerk on 24 Oct 2023
Hello Miss. Marjorie,Thank you for choosing us and thank you for your positive review! Our staff goes above and beyond so its great that you had a positive experience. We are happy to have had you here and we hope to see you again, thank you!

8/10 Good

Deborah

Stayed 2 nights in Sep 2023
Response from Eric Burke, front desk clerk on 24 Oct 2023
Hello Miss. Deborah,Thank you for choosing us and thank you for your positive review! We are happy you had a good experience with us and we hope to have you again. Thank you again for choosing us!

2/10 Terrible

Lance

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
take a pass
the first hotel room smelled really bad. they moved me to less smelly room. it needs a remodel. i wouldn't stay there again.
Stayed 1 night in Sep 2023
Response from Eric Burke, front desk clerk on 24 Oct 2023
Hello Mr. Lance,We are sorry to hear that your stay was not a good one. We do our best to address these concerns and accommodate for them. We hope you stay here again so we can make up for your stay and make it a great one this time.

10/10 Excellent

Mavy, Miami Lakes

Business traveller
Liked: Amenities, property conditions & facilities
Check in/out process was easy, lots of food options close by. Comfortable bed and good for a night
Stayed 1 night in Sep 2023
Response from Eric Burke, front desk clerk on 24 Oct 2023
Hello Mr. Mavy,Thank you for choosing us and thank you for your review! We are happy that you had a good experience. Our staff goes above to make your check in a good one so thank you for the complement, We will spread the word to keep it up for your next stay with us!

10/10 Excellent

letha, mount pleasant

Business traveller
Liked: Amenities
Always a friendly checkin here!
Stayed 1 night in Sep 2023
Response from Eric Burke, front desk clerk on 24 Oct 2023
Hello Miss. Letha,Thank you for choosing us and thank you for your positive review! We go above here to make check in a good experience so we will spread the word to keep it up.We hope to see you again soon and continue to make your experiences great ones!

10/10 Excellent

Nancy, redwood City

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff was very friendly
Stayed 2 nights in Aug 2023
Response from Eric Burke, front desk clerk on 24 Oct 2023
Hello Miss. Nancy,Thank you for choosing us and thank you for your positive review!Our staff goes above here to make every stay a good one. We will spread the word to keep up our friendly nature and service so your next stay will be just as special as this one.

4/10 Poor

Kristy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
The first room the school didn’t work properly. And the next room we received had a bad smell.
Stayed 3 nights in Aug 2023
Response from GM on 1 Sept 2023
Dear Kristy, I’m sorry that you found our maintenance and housekeeping services underwhelming; please forgive us. Guest satisfaction is our highest priority and I regret that we left you disappointed. Your feedback is welcomed as it encourages change for future stays. Thank you for taking the time to share your review with us. Sincerely, Melissa Cockerham General Manager

10/10 Excellent

Petar

Stayed 1 night in Aug 2023
Response from Eric Burke, front desk clerk on 24 Oct 2023
Hello Mr. Petar,Thank you for choosing us and thank you for your positive review! We are happy you had a good stay with us and we hope you choose us again so we can keep up your great experiences with us.

10/10 Excellent

letha, mount pleasant

Stayed 1 night in Aug 2023
Response from Eric Burke, front desk clerk on 24 Oct 2023
Hello Miss. Letha,Thank you for choosing us and thank you for your positive review! we are happy you had a good experience and we hope to see you again to give you even more special experiences!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Thx
Stayed 1 night in Aug 2023
Response from GM on 25 Aug 2023
Dear Michael, We love making our guests feel welcome and helping them enjoy their time in Jupiter, so thank you! Your patronage is appreciated and we hope to host you again anytime you return to the area. Best, Melissa Cockerham General Manager

10/10 Excellent

letha, mount pleasant

Liked: Cleanliness, staff & service, property conditions & facilities
Always a nice stay here
Stayed 1 night in Aug 2023
Response from GM on 15 Aug 2023
Dear letha, Welcome back! Thank you for continuing to choose the Fairfield Inn and Suites by Marriott for your travels to Jupiter and for sharing these kind words. We love hosting you and hope you are already looking forward to your next stay. Best, Melissa Cockerham General Manager

10/10 Excellent

Rhoda

Stayed 1 night in Aug 2023

10/10 Excellent

Carlos

Stayed 1 night in Aug 2023

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay 💯💯
Stayed 1 night in Aug 2023
Response from GM on 8 Aug 2023
Dear James, We're happy to hear from you! It's great to know that you enjoyed our Fairfield Inn and had a fantastic experience overall. Please plan to visit us again the next time you travel to the area. Best, Melissa Cockerham General Manager

10/10 Excellent

Simon

Stayed 1 night in Jul 2023

2/10 Terrible

Tina

Disliked: Cleanliness, property conditions & facilities, room comfort
Beware!This is a 1* Hotel in Dire Need of Updating
I chose Fairfield Inn, based on previous favorable experiences at other locations. This location was by far the worst hotel I have ever stayed in. The moment I drove up, I could see the outside of the building was covered in black and green mold. I walked into Room #320 and was immediately hit with a strong musty odor. I walked into the bathroom and the body soap container was laying in the tub, rather than attached to the wall. I turned on the faucet and the handles were loose and water started running all over the top of the sink. This had obviously been in disrepair for awhile, as there was crud around the base of the faucet handles. The whole room was dingy and in dire need of updating. When I opened the curtains, there was green mold on the outside of the windows, obstructing the view. The whole place needs updating and a deep cleaning.
Stayed 5 nights in Jul 2023
Response from GM on 29 Jul 2023
Dear Tina,I'm very sorry that you did not enjoy your stay. We strive to provide a pleasant experience, so I regret we let you down. We appreciate your feedback and do take it into consideration as we update and improve. We hope to better serve you on a return visit.Sincerely,Melissa CockerhamGeneral Manager

10/10 Excellent

Suzette

Stayed 1 night in Jul 2023