Restaurant

Reviews of Hotel Plaza Opera

4 out of 5
Hotel Plaza Opera
Via Gallo Nicolo' 2, Palermo, PA

Reviews

8.6

Excellent

Rating 10 - Excellent. 209 out of 436 reviews" "
Rating 8 - Good. 170 out of 436 reviews" "
Rating 6 - Okay. 38 out of 436 reviews" "
Rating 4 - Poor. 8 out of 436 reviews" "
Rating 2 - Terrible. 11 out of 436 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Julija

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Paolo

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Apr 2024
Response from Giulia Briguglia, Sales & Marketing Manager on 6 May 2024
Grazie per la tua recensione eccellente! Siamo felici che tu abbia apprezzato il tuo soggiorno presso il nostro hotel. Speriamo di darti il benvenuto di nuovo presto!

10/10 Excellent

Malik

Stayed 6 nights in Mar 2024
Response from Giulia Briguglia, Sales & Marketing Manager on 29 Apr 2024
We greatly appreciate your excellent rating! We're delighted to hear you had a fantastic experience during your stay. We look forward to the opportunity of welcoming you back soon!

6/10 Okay

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very average room. If their parking garage is full you need to use one 4 blocks away.
Stayed 1 night in Apr 2024
Response from Giulia Briguglia, Sales & Marketing Manager on 11 Apr 2024
Dear Richard,thank you for sharing your experience. We understand your concern about the parking situation. Nevertheless, in city centers, parking can be limited, and we strive to find the best solutions for our guests. We regret any inconvenience this may have caused. Your feedback is valuable to us as we aim to improve our services. We hope to welcome you back for a new and better stay in the future and send you our very kindest regards.Giulia Briguglia

10/10 Excellent

Regina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff. We were there for Easter and they made it extra special for my two young children-had a special treat for them in the morning that made their day! The hotel was wonderful and clean and good amenities. I would skip the restaurant upstairs. Breakfast was subpar for what they charge.
Stayed 4 nights in Mar 2024
Response from Giulia Briguglia, Sales & Marketing Manager on 11 Apr 2024
Dear Regina,thank you for your kind words! We're delighted that your Easter stay was memorable, especially for your children. We sincerely apologize that the breakfast service didn't meet your expectations. Please know that we strive to source only the finest produce and uphold high service standards. Your feedback is invaluable, and we'll work diligently to enhance our offerings. We hope to have the chance to welcome you back for an even better experience in the future!With my kindest regards,Giulia Briguglia

10/10 Excellent

Christa

Stayed 1 night in Mar 2024
Response from Giulia Briguglia, Sales & Marketing Manager on 23 Apr 2024
Dear Christa,Thank you for the top rating! We're delighted you enjoyed your stay. Looking forward to welcoming you back soon!With my kindest regards,Giulia Briguglia

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel near beautiful and historic Politeama theater and a big square. The room is very functional and most likely recently romodeled. Staff is very cordiali and helpful. The area around offers plenty of dining opportunities and transportation to other parts of the city. Also, it's one minute walk to the bus stop that takes you tonthe airport. Definitely recommend!
Response from Giulia Briguglia, Sales & Marketing Manager on 21 Feb 2024
Dear Marco,Thank you for your wonderful review! We're delighted to read that you enjoyed our hotel's proximity to the beautiful Politeama theater and square. It's great to know that you enjoyed our rooms and that our staff was friendly and helpful. We're glad you appreciated the dining opportunities and transportation options in the surrounding area.Your recommendation means a lot to us! We look forward to welcoming you back for another excellent stay.Best regards,Giulia Sales & Marketing Manager

8/10 Good

Vinay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is one block off of the Piazza Ruggero Settimo, close to dining, shopping and rental car locations. Nice hotel, newly updated, clean, with nice bathrooms. Breakfast available up on the 8th floor, but variety poor. Rec’d a VIP perk of €15 per room per stay - but only good for food/beverage and the minibar snacks/drinks are expensive - €5 for a medium water bottle, and €2.50 for a bag of chips. Arrived in an SUV and booked three rooms, as soon as I arrived they took my luggage and parked the car(€15/night) for me. It’s right in a basement parking across the street but it’s TIGHT-learned that trying to get it out for ten minutes. Minivan to PMO airport is €80, strange because it was €50 FROM the airport at another hotel. Altogether a pleasant stay, nice staff.
Stayed 2 nights in Nov 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was perfect, beautiful rooms, and fantastic safe location. we were able to walk everywhere . woudl definatley stay there again.
Stayed 1 night in Nov 2023
Response from Giulia Briguglia, Sales & Marketing Manager on 13 Nov 2023
Dear Michael,we are truly grateful for this amazing review and so glad to read how much you have enjoyed your stay with us. Thank you for complimenting the room comfort and the property great location.We will be looking forward to having you back as our guest on the occasion of your next stay in Palermo! With my very kindest regards,Giulia Briguglia

10/10 Excellent

Ray

Stayed 2 nights in Nov 2023
Response from Giulia Briguglia, Sales & Marketing Manager on 23 Jan 2024
Dear Ray,Many thanks for your fantastic review! We're thrilled to learn that you had a wonderful experience at our hotel. Your positive feedback is greatly appreciated, and we look forward to welcoming you back for another outstanding stay.Kind regardsGiulia Briguglia

10/10 Excellent

cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location for walking around Palermo. Staff were welcoming, helpful and professional. Lovely facility that was recently renovated. Highly recommend
Stayed 3 nights in Oct 2023
Response from Giulia Briguglia, Sales & Marketing Manager on 10 Nov 2023
Dear Guest,thank you so much for choosing our property for your recent stay. We are delighted that you have enjoyed your stay experience and grateful about this amazing review.We will be looking forward to welcoming you back to our property on the occasion of your next stay in Palermo. With our very kindest regards,Giulia Briguglia

8/10 Good

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
Poor Bfast!
Deben mejorar el desayuno.....por mucho!!
Stayed 3 nights in Oct 2023
Response from Giulia Briguglia, Sales & Marketing Manager on 10 Nov 2023
Dear Andres,thank you very much for sharing this good review about your recent stay experience and your opinion on how to improve our services. Our sweet and savory breakfast combines the best Sicilian delicatessen and the best-loved international options - being a much appreciated service so far by the vast majority of our guests.We are sure there is always room for improvement and would like to thank you for your review.With my very kindest regards,Giulia Briguglia

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great boutique hotel :)
Centrally located, clean, great food and close to the Opera, Food and shopping, one of THE best places to stay at.
Stayed 6 nights in Oct 2023
Response from Giulia Briguglia, Sales & Marketing Manager on 10 Nov 2023
Dear Guest,thank you so much for choosing our property for your recent stay. We are delighted that you have enjoyed your stay experience and grateful about this amazing review.We will be looking forward to welcoming you back to our property on the occasion of your next stay in Palermo. With our very kindest regards,Giulia Briguglia

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great location Incredible breakfast
Stayed 1 night in Oct 2023
Response from Giulia Briguglia, Sales & Marketing Manager on 16 Oct 2023
Dear Michael,thank you so much for choosing our property and sharing this excellent review. We truly look forward to welcoming you back as a guest to our property on the occasion of your next stay in Palermo.With my very kindest regards,Giulia Briguglia

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2023
Response from Giulia Briguglia, Sales & Marketing Manager on 11 Oct 2023
Dear John,thank you for choosing our hotel for your recent stay and sharing this very good review.We will be delighted to further welcome you to our property on the occasion of a new stay in Palermo.With my very kindest regards,Giulia Briguglia

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location, right in the heart of Palermo. The rooms are clean and equipped with everything you need. We enjoyed the breakfast on the 8th floor roof terrace, though probably more for the view than the food.
Stayed 1 night in Oct 2023
Response from Giulia Briguglia, Sales & Marketing Manager on 9 Oct 2023
Dear Mario,thank you very much for choosing our property and for sharing this very good review. We are delighted that you have appreciated the cleanliness of rooms and our amazing rooftop lounge - we can understand how the view can easily surpass in enjoyment our delicious home-baked pastries and local cheese, among the other produce served!We will be looking forward to welcoming you to our property on the occasion of a future stay in Palermo and in the meanwhile we send you our very kindest regards.Giulia BrigugliaSales & Marketing Manager

6/10 Okay

Nicole

Travelled with partner, Travelled with group
The property is well located which is a plus. However the property needs upgrades in furnitures in the lobby and in the bedroom. The furnitures in the room is dated and overused. The balcony’s floor needed a sweep and a good wash. The inside of the room was clean however the painted ciment floor is not comfortable and looks terribly badly painted.
Stayed 2 nights in Sep 2023
Response from Giulia Briguglia, Sales & Marketing Manager on 2 Oct 2023
Dear Guest,we appreciate and respect every feedback, still we believe that there are some aspects of this review we need to clarify for the sake of future guests. The "overused" hotel furniture and finishing, including the suite you have been staying in, are either original and restored XX century antiques or brand new design pieces, as the property was completely refurbished in 2022. The "terribly painted" floor was realized in 2022 with top quality resins.We wish to thank you for the time taken in sharing this feedback and the opportunity it gave to highlight some of the aspects of the hotel décor and architectural project.With our very kindest regards,Giulia Briguglia

10/10 Excellent

Raymond, Toronto

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Top floor breakfast and bar overlooking Palermo. Near theatres. Good restaurants nearby, totally satisfied.
Stayed 3 nights in Sep 2023
Response from Giulia Briguglia, Sales & Marketing Manager on 25 Sept 2023
Dear Raymond,thank you for sharing this excellent review! We are delighted that you enjoyed the hotel location, rooftop bar and great restaurants nearby! We look forward to welcoming you back on the occasion of your next stay in Palermo.With my very kindest regards,Giulia Briguglia Sales & Marketing Manager

8/10 Good

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located, with great staff. A good choice for staying in Palermo.
Stayed 1 night in Sep 2023
Response from Giulia Briguglia, Sales & Marketing Manager on 14 Sept 2023
Dear Guestthank you very much for choosing our property on the occasion of your recent stay in Palermo.We are delighted that your stay was in line with your expectations and hope to welcome you back on the occasion of a future stay in our city!With my very kindest regardsGiulia Briguglia

10/10 Excellent

Pasquale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were a good size, the front desk were very helpfull
Stayed 3 nights in Sep 2023
Response from Giulia Briguglia, Sales & Marketing Manager on 12 Sept 2023
Dear Pasquale,thank you very much for choosing our property and for sharing this amazing review. We will be looking forward to welcoming you back as a friend on the occasion of your next stay in Palermo!With my kindest regards,Giulia BrigugliaSales & Marketing Manager

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were great. Room and bed were very comfortable.
Stayed 2 nights in Sep 2023
Response from Giulia Briguglia, Sales & Marketing Manager on 11 Sept 2023
Dear Rick,thank you for sharing this excellent review!We are delighted that your stay experience exceeded your expectations and look forward to welcoming you back on the occasion of your next stay in Palermo.With my very kindest regards,Giulia BrigugliaSales & Marketing Manager

8/10 Good

Lorenzo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Giulia Briguglia, Sales & Marketing Manager on 5 Oct 2023
Gentile Ospite,ti ringraziamo di avere scelto il nostro hotel in occasione del tuo soggiorno a Palermo e di avere condiviso questa ottima recensione! Speriamo di avere presto nuovamente l'occasione di averti nostro ospite e nell'attesa ti inviamo i nostri più cordiali saluti,Giulia BrigugliaSales & Marketing Manager

10/10 Excellent

Salvatore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Giulia Briguglia, Sales & Marketing Manager on 24 Aug 2023
Caro Ospite,siamo molto felici di questa eccellente recensione sulla sua esperienza di soggiorno! Speriamo di avere presto l'occasione di darle il benvenuto in struttura per il suo prossimo soggiorno, con i nostri più cordiali salutiGiulia Briguglia

10/10 Excellent

Anthony

Stayed 2 nights in Aug 2023
Response from Giulia Briguglia, Sales & Marketing Manager on 11 Sept 2023
Dear Anthony,thank you for sharing this excellent review!We are delighted that your stay experience exceeded your expectations and look forward to welcoming you back on the occasion of your next stay in Palermo.With my very kindest regards,Giulia BrigugliaSales & Marketing Manager

10/10 Excellent

Anum

Stayed 2 nights in Aug 2023
Response from Giulia Briguglia, Sales & Marketing Manager on 21 Aug 2023
Dear Anum,thank you very much for choosing our property for your recent stay - we are delighted that your experience went well beyond your expectations and that you have shared this amazing review.We will be looking forward to welcoming you back to our property on the occasion of your next stay in Palermo!With my very kindest regards,Giulia BrigugliaSales & marketing Executive Hotel Plaza Opéra

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Aug 2023
Response from Giulia Briguglia, Sales & Marketing Manager on 21 Aug 2023
Dear David thank you very much for sharing your great stay experience! We will be delighted to welcome you back on the occasion of your next stay in Palermo.With my kindest regards,Giulia BrigugliaSales & Marketing ManagerHotel Plaza Opéra

10/10 Excellent

Hannah

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for a pleasant stay. Everything was seamless and when we did have a problem (minor with the tv) it was fixed very timely with zero inconvenience.
Stayed 3 nights in Jul 2023
Response from Giulia Briguglia, Sales & Marketing Manager on 31 Jul 2023
Dear Hannahwe are very happy that you had such a great stay with us and that your experience went beyond expectations!We will be looking forward to welcoming you back to our hotel on the occasion of your next stay in Palermo.With my very kindest regards,Giulia Brigiglia

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing place!!!
Stayed 4 nights in Jul 2023
Response from Giulia Briguglia, Sales & Marketing Manager on 24 Jul 2023
Dear Jeremy,we are delighted that your stay has exceeded expectations! Thank you for this excellent review, we will be looking forward to welcoming you to our property on the occasion of your next stay in Palermo!With our kindest regards,Giulia Briguglia

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Giulia Briguglia, Sales & Marketing Manager on 24 Jul 2023
Dear Christina,thank you for sharing this amazing review!We will be looking forward to welcoming you back to our hotel on the occasion of your next stay in Sicily!With our very kindest regards,Giulia Briguglia

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Giulia Briguglia, Sales & Marketing Manager on 27 Jul 2023
Dear Jens,thank you very much for sharing this very good review! We are delighted your stay matched your expectations.We will be looking forward to welcoming you back as our guest and in the meanwhile would like to send you our very kindest regards,Giulia Briguglia

10/10 Excellent

Kattia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location easy to park but air conditioning at night stop working
Stayed 1 night in Jul 2023
Response from Giulia Briguglia, Sales & Marketing Manager on 27 Jul 2023
Dear Jens,thank you very much for sharing this amazing review! We are delighted your stay surpassed your expectations.We apologize for the inconvenience you may have experienced with the air conditioning, we take all possible steps to avoid distruptions in such essential services and can ensure every room is functioning correctly.We will be looking forward to welcoming you back as our guest and in the meanwhile would like to send you our very kindest regards,Giulia Briguglia

2/10 Terrible

Mark Mamdouh Helmy Ishak

Disliked: Cleanliness, staff & service, property conditions & facilities
Won’t recommend
Stayed 4 nights in Jul 2023
Response from Giulia Briguglia, Sales & Marketing Manager on 10 Jul 2023
Dear Mr Nassim,we are very sorry to read that you define your stay with us a "terrible experience" for reasons that seem to be different from our standards and services. You were very precisely informed upon check-in by our Front Desk Officer about our parking garage fees and have been since then using this service during your stay . You might of course have misunderstood this information during check-in, but that is very far from accusing a property to charge hidden costs. Thanking you for the opportunity to share our point of view, we send you our very kindest regards.Giulia BrigugliaSales & Marketing ManagerHotel Plaza Opéra

10/10 Excellent

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First timers in Palermo. Ideal location just out of the old town huddle and bustle.
Stayed 3 nights in Jun 2023
Response from Giulia Briguglia, Sales & Marketing Manager on 3 Jul 2023
Dear Martynwe are so happy you have loved the hotel location!Thank you so much for sharing this great review!With our best regards,Giulia Briguglia

8/10 Good

Sherif and Poe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place - we enjoyed it!
Stayed 1 night in Jun 2023
Response from Giulia Briguglia, Sales & Marketing Manager on 3 Jul 2023
Dear Sherif and Poe,thank you for sharing this review!We are very happy that your stay experience has exceeded you expectations!With our very kindest regards,Giulia Briguglia

10/10 Excellent

Jenna, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Location is great, plenty of restaurants nearby and totally walkable. The rooftop restaurant is great idea for anything! Enjoyed my stay!
Stayed 3 nights in Jun 2023
Response from Giulia Briguglia, Sales & Marketing Manager on 3 Jul 2023
Dear Jennathank you for sharing this excellent review!We will be looking forward to welcoming you bck to our hotel on the occasion of your next stay in Palermo!With my kindest regards,Giulia Briguglia

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
What a great hotel Staff very friendly. Room was amazing ,clean and modern. Walking distance to great restaurants and cafes and city centre. If I come again, which I will , I will without a doubt come back to this hotel
Stayed 4 nights in Jun 2023
Response from Giulia Briguglia, Sales & Marketing Manager on 3 Jul 2023
Dear Suzannethank you so much for your review and for appreciating every aspect of your stay! We will be delighted to welcome you back at Hotel Plaza Opéra!With our kindest regards,Giulia Briguglia

10/10 Excellent

Rufus

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful polite desk staff.
Stayed 3 nights in Jun 2023
Response from Giulia Briguglia, Sales & Marketing Manager on 21 Jun 2023
Dear Rufus,we are truly delighted that your stay experience was excellent! Thank you for sharing this review! We will be looking forward to having you back to our property on the occasion of your next stay in Palermo.With my very kindest regards,Giulia Briguglia

10/10 Excellent

Marcello

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The beds are a bit too firm, but otherwise a comfortable, clean room in a convenient neighborhood. The staff was very helpful and friendly.
Stayed 2 nights in Jun 2023
Response from Giulia Briguglia, Sales & Marketing Manager on 20 Jun 2023
Dear Marcellothank you so much for such an excellent review!We are delighted that your stay experience exceeded your expectations and will be looking forward to welcoming you back to our property on the occasion of your next stay in Palermo.With my kindest regards,Giulia Briguglia

8/10 Good

Rami

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is Great , Nice , Best location, but Breakfast is worse ever, plus bad service.
Stayed 2 nights in May 2023
Response from Giulia Briguglia, Sales & Marketing Manager on 7 Jun 2023
Dear Rami,thank you very much for sharing this good review!We are sorry to hear that our breakfast based on fresh, local produce and served in our amazing rooftop lounge did not match your expectations!We look forward to welcoming you again to our hotel on the occasion of your next stay in Palermo.With my very kindest regards,Giulia Briguglia

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Giulia Briguglia, Sales & Marketing Manager on 29 May 2023
Dear Jillian,thank you very much for this amazing review. We are delighted that you have appreciated your stay with us and will be looking forward to welcoming you back!With my kindest regards,Giulia Briguglia

6/10 Okay

James

Liked: Cleanliness
Stayed 4 nights in May 2023
Response from Giulia Briguglia, Sales & Marketing Manager on 29 May 2023
Dear Jamesthank you very much for choosing our hotel and sharing this review. We look forward to welcoming you back to our property on the occasion of a future stay!With my very kindest regards,Giulia Briguglia

10/10 Excellent

Jamie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly and spoke many languages. Very accommodating and I would stay again.
Stayed 1 night in May 2023
Response from Giulia Briguglia, Sales & Marketing Manager on 16 May 2023
Dear Jamie,we are truly delighted that your stay with us went well beyond your expectations and that you would choose us again on the occasion of a new stay in Palermo!We'll be looking forward to welcoming you back!Best regards,Giulia Briguglia

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was in a nice location and very clean. The staff at the front desk were very helpful with restaurant suggestions and directions. Also helped with getting transportation for us to the airport. We will recommend this hotel to friends traveling to Palermo. Thank you, Angela Birdwell
Stayed 2 nights in May 2023
Response from Giulia Briguglia, Sales & Marketing Manager on 16 May 2023
Dear Ms Birdwellsuch a pleasure to read your stay was a true success and that you have enjoyed our property and service! Thank you for recommending this property to friends travelling to Sicily, we'll be looking forward to welcoming you back!Best regards,Giulia Briguglia

10/10 Excellent

Gayle

Stayed 4 nights in May 2023
Response from Giulia Briguglia, Sales & Marketing Manager on 5 Jun 2023
Dear Gaylethank you very much for your amazing review!We are delighted your stay experience exceeded your expectations!We look forward to welcoming you back to our property on the occasion of your next stay in Palermo!With our kindest regards,Giulia Briguglia

8/10 Good

kevin

Stayed 3 nights in May 2023
Response from Giulia Briguglia, Sales & Marketing Manager on 29 May 2023
Dear Kevinthank you very much for choosing our hotel and sharing this very good review. We look forward to welcoming you back to our property on the occasion of a future stay!With my very kindest regards,Giulia Briguglia

8/10 Good

Lucy

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023
Response from Giulia Briguglia, Sales & Marketing Manager on 8 May 2023
Dear Lucythank you very much for choosing our property for your recent stay in the city! We are delighted that you have fully enjoyed it!We will be looking forward to welcoming you back on the occasion of your next stay and in the meanwhile we send you our very kindest regards.Giulia Briguglia

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly helpful staff . Reasonable parking right on the same street .
Stayed 2 nights in Apr 2023
Response from Giulia Briguglia, Sales & Marketing Manager on 17 Apr 2023
Dear Frank, thank you for this amazing review!We are delighed that you have truly enjoyed your stay and hope to welcome you back to our property on the occasion of your next stay in Palermo.With my kindest regards,Giulia Briguglia

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Giulia Briguglia, Sales & Marketing Manager on 17 Apr 2023
Dear Nancy,we are delighted that you have truly enjoyed your stay with us and shared this amazing review!We hope to welcome you back to our property on the occasion of your next stay in Palermo.With our very kindest regards,Giulia Briguglia

10/10 Excellent

stephen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top floor bar was great with very friendly and knowledgeable staff. Great views and mixed drinks!
Stayed 4 nights in Mar 2023
Response from Giulia Briguglia, Sales & Marketing Manager on 7 Apr 2023
Dear Stephen,thank you for this amazing review! We are delighted that you have enjoyed our rooftop bar and hope to welcome you back soon!with our kindest regardsGiulia Briguglia

10/10 Excellent

Katrina Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very easy to walk to
Stayed 4 nights in Mar 2023
Response from Giulia Briguglia, Sales & Marketing Manager on 7 Apr 2023
Dear Kathrina Mary,thank you for this excellent review!We are delighted you have enjoyed your stay and will be happy to welcome you back on the occasion of your next stay in Palermo!With our best regards,Giulia