All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 487 out of 1003 reviews" "
10 - Excellent
487
Rating 8 - Good. 339 out of 1003 reviews" "
8 - Good
339
Rating 6 - Okay. 110 out of 1003 reviews" "
6 - Okay
110
Rating 4 - Poor. 40 out of 1003 reviews" "
4 - Poor
40
Rating 2 - Terrible. 27 out of 1003 reviews" "
2 - Terrible
27
8.2/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Excellent
Carley
Travelled with family, Travelled with family and small children, Travelled with partner
Thank you for your review. We are glad that you enjoyed your stay.
4/10 Poor
Sharon
Travelled with family
25 Feb 2024
Liked: Cleanliness
Disliked: Property conditions & facilities
Property was undergoing renovations. At check in was told that all guests with reservations had been called to inform about renovations in case they wanted to cancel. I checked my phone but had not received a call or voice mail from the property. Had booked 2 oceanfront rooms for 2 nights for us and another couple to attend wedding at property. Second day, the heat was not working so I reported it at 1:30 when we went down for wedding. Returned to room that evening to find that it had not been checked. That night we had no heat (temp in the 30's), were moved to another room which had no heat either. Were then transferred to a basic room which had heat. The other couple travelling with us had no heat in their room either. Refund was given by Expedia for both rooms, but not sure if it was fair because there was no explanation as to how it was calculated. Otherwise property was older but clean, in a good location. Staff seemed overworked. Perhaps our experience would have been different if renovations were not ongoing.
Sharon
Stayed 2 nights in Feb 2024
Response from MAA on 13 Mar 2024
Thank you for your review. We are sorry that you had a less than favorable stay with us and also that we had renovations going on during your stay. We do hope that you will return and give us another chance to show you what we can offer.
10/10 Excellent
JASON
20 Feb 2024
JASON
Stayed 3 nights in Jan 2024
Response from MAA on 23 Mar 2024
Thank you for your review. We are glad that you enjoyed your stay.
8/10 Good
Kurt Beach
3 Feb 2024
Liked: Staff & service
Staff are friendly! Beach access is perfect and inside heated pool was awesome!
Laid back ✔️
Kurt Beach
Stayed 2 nights in Jan 2024
Response from MAA on 7 Feb 2024
Thank you for your review. We are glad that you enjoyed your stay.
Thank you for your review. We are glad that you enjoyed your stay.
10/10 Excellent
Ann
26 Jan 2024
Liked: Cleanliness, staff & service
I stay at this hotel when I Birdwatch in the winter in the Outer Banks. When I book with Expedia, I get a $20 coupon that I use for their excellent breakfast. Their Wi-Fi is very fast. They have Turner classic movies. The place is always clean and the staff is very accommodating and kind.
Ann
Stayed 1 night in Jan 2024
Response from MAA on 7 Feb 2024
Thank you for your review. We are glad that you enjoyed your stay.
Thank you for your review. We are glad that you enjoyed your stay.
6/10 Okay
Scott
Travelled with family
16 Jan 2024
Liked: Cleanliness
The exterior is getting old. Bath was a little dated and dim.
Scott
Stayed 2 nights in Jan 2024
Response from MAA on 7 Feb 2024
Thank you for your review.
10/10 Excellent
S
15 Jan 2024
S
Stayed 2 nights in Jan 2024
Response from MAA on 7 Feb 2024
Thank you for your review.
6/10 Okay
Thomas
Travelled with family
3 Jan 2024
Our room wasn’t clean. There was a beer can near the large sliding glass door to the balcony and the cover of the pull out couch had sand and other debris on it.
Thomas
Stayed 3 nights in Dec 2023
Response from MAA on 7 Feb 2024
Thank you for your review. I hope that you informed the front desk of any issues that you had during your stay so that they could be addressed while you were here.
6/10 Okay
Verified traveller
Travelled with family
26 Dec 2023
Liked: Staff & service
Disliked: Room comfort
Ongoing construction too loud.
Construction was ongoing. So loud that we couldn't carry on a conversation in the room. Should have put us in rooms farther away from the construction work.
Front desk manager was especially helpful by checking me in during what he said was a shift change. He could have left and I’m sure I would have been much longer getting checked in. Very helpful.
JON
Stayed 1 night in Dec 2023
Response from MAA on 7 Feb 2024
Thank you for your review. We are glad that you enjoyed your stay.
Thank you for your review. We are glad that you enjoyed your stay.
6/10 Okay
Verified traveller
11 Dec 2023
Liked: Room comfort
Disliked: Cleanliness, staff & service
Anniversary stay
The refrigerator leaked water, the bed was wonderful, the other linens were clean & abundant, the windows needed washed, and the check in rep was wonderful.
Verified traveller
Stayed 3 nights in Dec 2023
Response from MAA on 7 Feb 2024
Thank you for your review. We are glad that you enjoyed your stay.
10/10 Excellent
Vahid
Travelled with group
11 Dec 2023
Liked: Cleanliness, staff & service, room comfort
Traveler from Durham
Vahid
Stayed 1 night in Dec 2023
Response from MAA on 7 Feb 2024
Thank you for your review. We are glad that you enjoyed your stay.
Enjoyed our stay, beautiful beach, great staff. We were off season and many things in the area were closed however that was part of our plan. Would definetly return.
Very friendly staff and convenient location to everything. Definitely will come back.
April L
Stayed 1 night in Dec 2023
8/10 Good
Matthew
1 Dec 2023
Liked: Cleanliness, staff & service, room comfort
A Good Hotel
Good: Friendly staff, very clean room, perfect location, easy parking, warm pool in the winter. No surprises with fees, also they gave us a $20 coupon for the restaurant, which in the summer has great outdoor seating.
Eh: Room has not been updated in awhile, so no USB ports, and everything is just older. Bed is okay in comfort.
Elevator out of service! Had to use stairs to get to and from our room on 4th floor. No advance notice before checking in that elevator was out of service. Our room has roaches. Roaches on kitchen counters, cabinets and drawers. Roaches in bathrooms and bedroom. Informed the front desk, the person at the desk said she would let someone know. NO APOLOGY!
I WOULD NOT RECCOMENT THIS PROPERTY TO ANYONE!!! RUN AWAY!!!
Check in staff could have been friendlier. Rooms could use a good deep cleaning and the elevator was sketchy.
The views, food at the restaurant, and restaurant staff made up for the rest. If we make it back to the OBX we’ll definitely enjoy another steak.
Mindy
Stayed 2 nights in Nov 2023
Response from MAA on 22 Nov 2023
Thank you for your review. We are glad that you enjoyed our Bistro.
Dirty room. Couldnt sleep because it smelled like smoke. Kept window open and didnt help. It reeked of cigarrettes and we were in a non smoking area. Front desk didnt care. Dont recommend. Go to shutters or somewhere else.
For the price, the stay was excellent. It was off-season, so
the place seemed empty. The Room was very clean, and the staff was friendly and helpful. Would definitely stay again
Fred
Stayed 2 nights in Nov 2023
Response from MAA on 12 Nov 2023
Thank you for your review. We are glad that you enjoyed your stay.
8/10 Good
John
Travelled with family
6 Nov 2023
Liked: Room comfort
John
Stayed 3 nights in Nov 2023
Response from MAA on 9 Nov 2023
Thank you for your review. We are glad you enjoyed your stay.
The door on the balcony didn't lock. It was easily accessible to anyone. When i told the front desk about it, he mansplained to me how to lock a door. It WAS broken. Smoking on balconies. Pillows rock hard. Old, run down. Restaurant not enjoyable for breakfast. No room service even though room service fliers in room.
Verified traveller
Stayed 1 night in Oct 2023
Response from MAA on 31 Oct 2023
Thank you for your review.
10/10 Excellent
Jennifer, Lockport
Travelled with partner
28 Oct 2023
Liked: Property conditions & facilities
Disliked: Staff & service
Our check in clerk was horrible. Blabbed about rules tips and options like we were bothering him. Made us wonder if we made a mistake booking. Otherwise loved our place location and especially the views.
This was a one night stay over to break up a long road trip south from NJ … I was expecting a nice view but not such a nice hotel/room on top of it! REALLY loved everything about this stay. The view was breathtaking - even nicer than the pics look online. Everything was clean and smelled nice- the products were made of healthy ingredients & the staff went out of their way to make our dinner request exactly as ordered (which seems to be an impossibility these days where we live) we decided to try breakfast since we forgot to use a gift card we were presented when checking in & the breakfast place was right on the beach , super sunny and very surf shack style. We loved everything about this sty we’ll def be back
Todd
Stayed 1 night in Oct 2023
Response from MAA on 31 Oct 2023
Thank you for your review. We are glad that you enjoyed your stay.
Was a filthy, dirty with stains all over. Staff doesn’t like their job. Front desk tried to crack couple of stupid jokes, not hospitable. But most of all please clean the room change the curtains, remove all the stains( looks like someone died on the carpet and sofa). Uncomfortable beds. Ugh!!