The staff of this proerty are awesome! The location near downtown is unbeatable if you have business to attend in downtown Ottawa like I did, as is the price point for the quality of service and the amenities. Free delicious hot breakfast, free laundry facilities and even free detergent! You cant beat it! The only thing I disliked was the layout of the flooring and rooms as well as the layout of the stairs and elevator. That, plus it seems that the neighbourhood is not safe after dark, are the two negative things I have to say about this property. Other than that, 4 out of 5 stars!