Standard Single Room

Reviews of Scandic Vulkan

4 out of 5
Scandic Vulkan
Maridalsveien 13A, Oslo

Reviews

8.6

Excellent

Rating 10 - Excellent. 429 out of 1000 reviews" "
Rating 8 - Good. 433 out of 1000 reviews" "
Rating 6 - Okay. 97 out of 1000 reviews" "
Rating 4 - Poor. 27 out of 1000 reviews" "
Rating 2 - Terrible. 14 out of 1000 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Gintare on 22 Jan 2024
Hei vår kjære gjest Paul, tusen takk for en helt fantastisk score! Du ga oss 5 ut av 5. Hjertelig velkommen tilbake. Mvh, Service Manager

10/10 Excellent

Angel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice small hotel, we stay for a concert at vulkan Arena and it was so convenient that the s around the corner. Breakfast was very good. I would stay again.
Stayed 1 night in Oct 2023
Response from Gintare on 21 Nov 2023
Dear guest Angel, thank you so much for such a wonderful score and magnificent feedback. We are looking forward to meet you any time soon again. Best Regards, Service Manager

10/10 Excellent

Jerry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Gintare on 26 Sept 2023
Hei vår kjære gjest Jerry, tusen takk for en helt fantastisk score. Du ga oss 10 av 10! Hjertelig velkommen igjen. God kveld videre. Mvh, Service Manager

8/10 Good

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would come back to stay at this hotel again.
Stayed 1 night in Sep 2023
Response from Gintare on 16 Sept 2023
Hei vår kjære gjest Anna, tusen takk for en kjempe hyggelig score og fantastisk tilbakemeldingen din:) Hjertelig velkommen igjen og igjen. God helg videre. Mvh, Service Manager

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely hotel in a lovely city.
We really enjoyed our stay at the Vulkan, the staff were friendly, there were plenty of places to eat/drink nearby and the walk into town was very easy. The breakfast was amazing!
Stayed 3 nights in Aug 2023
Response from Gintare on 5 Sept 2023
Dear guest Matthew,thank you so much for a such inspiring words for Team Vulkan! We are very glad to hear that your stay was beyond the expectations. We are looking forward to meet you here any time soon again. Best Regards, Service Manager

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy and well-maintained hotel with great staff, and the breakfast was particularly good.
Response from Gintare on 22 Aug 2023
Dear guest Andrew, thank you so much for your pleasant and inspiring feedback. Team Vulkan appreciates every single word. We are looking forward to meet you at the Front Desk any time soon again. Best Regards, Service Manager

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lads trip depeche mode
Great location and very helpful staff! Good breakfast
Stayed 2 nights in Aug 2023
Response from Gintare on 15 Aug 2023
Dear guest Michael, thank you for your feedback and good words towards Team Vulkan and its Service and breakfast. We are looking forward to meet you again. Mvh, Service Manager

10/10 Excellent

Katharine

Stayed 1 night in Jul 2023
Response from Gintare on 22 Aug 2023
Hei vår kjære gjest Katharine, tusen takk for din fantastisk score! Du ga oss 10 av 10. Hjertelig velkommen igjen. Mvh, Service Manager

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Excelent
Stayed 7 nights in Jul 2023
Response from Assistant FOM on 8 Aug 2023
Hello GeorgeThanks for the stay and the full score!Welcome back again.

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Right nextcto a great area includingbislos o ly big food hall market. Lots of bars and restaurants nearby . Very pleasant area . Hotel great vibe and extensive breakfast
Stayed 3 nights in Jul 2023
Response from Gintare on 23 Jul 2023
Dear our guest John, thank you so much for giving this inspiring feedback to Team Vulkan and for visiting us. We are very pleased to heart that you liked the hotel vibe and the breakfast. We are looking forward to meet you again:) Best Regards, Service Manager

10/10 Excellent

Heather

Liked: Staff & service, property conditions & facilities
Lovely hotel in a great area. Was wel decorated and the staff is really helpful.
Stayed 3 nights in Jul 2023
Response from Therese Fredriksson, General Manager on 13 Jul 2023
Hello Heather,Thank you for staying with us and for taking the time to write a review. We are glad that you enjoyed the hotels location and that the staff was friendly and helpful. We hope to welcome you back to Scandic Vulkan soon again!

4/10 Poor

Chelsea

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Upgraded our room when we arrived and ventured out for the day. The a/c was not working in our room so they moved us rooms (downgraded space, etc) at 11pm rather than look at the a/c. Downgraded room a/c was also quite poor but you couldn’t open the window because the a/c wouldn’t then work. It was uncomfortably hot and when we inquired the next morning - all the check out person said was she wasn’t working. In sum, paid for upgraded room that they moved us from to an inferior room with also very poor a/c. Terrible sleeping experience. Otherwise the hotel location was great and the decor was nice.
Stayed 1 night in Jun 2023
Response from Therese Fredriksson, General Manager on 28 Jun 2023
Dear Chelsea, thank you for staying with us and for taking the time to write a review. We are sorry that we could not live up to your expectations during your stay and for the poor sleeping experience due to warm rooms. Like most hotels in Oslo we do not have air conditioning, just a regular ventilation system that is not built for the warm weather we have experienced this month. Our ventilation system is running at full capacity day and night but with the warm temperatures outside the system is unable to cool down the rooms. Our inferior rooms are cooler than the ones facing the sun all day but with degrees close to 30 outside we are not able to bring down the inside temperature much more than a few degrees. Our reception staff should have refunded you the upgrade fee since you ended up downgrading to a standard room again and this will be followed up with them. We hope to welcome you back to a more comfortable sleeping experience with us, perhaps during the fall or spring. Kind regards,

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved our room and stay. Loved the centralized location in Oslo, the professionalism and thoughtfulness of the staff, and — very much — the breakfast. That breakfast was almost a religious level of indulgence. Brilliant stuff.
Stayed 3 nights in Jun 2023
Response from Therese Fredriksson, General Manager on 20 Jun 2023
Hi Adam, thank you so much for staying with us at Scandic Vulkan and for taking the time to write a review. We are so glad that you enjoyed our location, that the staff was friendly and that you indulged in our breakfast. Hope to welcome you back to us soon again!

6/10 Okay

Duncan

Liked: Cleanliness
Disliked: Room comfort
Not bad location but not perfect. No help with luggage. Room too hot.
Stayed 3 nights in Jun 2023
Response from Therese Fredriksson, General Manager on 16 Jun 2023
Dear Duncan,Thank you for staying with us and for writing a short review. Location is important - and we might not be perfect for the purpose of your trip this time. Unfortunately we do not have a bell service at the hotel, this is commonly only offered at the five star properties in Norway. With the lovely summer weather we currently have in Oslo the temperature of the rooms are reflecting the temperature outside. Our property does not have air conditioning and it makes it difficult to cool down the property. We are aware that the rooms are warm but we try to manage it as good as possible by leaving key cards in their slot to leave the ventilation on full time, close the curtains in the rooms and offer fans for the rooms. Hope to welcome you back to a better experience next time.

8/10 Good

John

Stayed 2 nights in Jun 2023
Response from Therese Fredriksson, General Manager on 5 Jul 2023
Dear John, Thank you for staying with us at Scandic Vulkan and for your rating. We hope to welcome you back to the hotel soon again!

10/10 Excellent

Noelle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super friendly and helpful. The property was very nice including the lobby and breakfast area. The gym was perfect for a simple workout. Our room was small but I’m sure you can pay more for a bigger room! Our electricity breaker kept going. They offered to move us but we only had a day left so we just stuck it out. Loved the area. Right on the river which made for a great walk in the morning. Definitely would recommend!
Stayed 3 nights in Jun 2023
Response from Therese Fredriksson, General Manager on 16 Jun 2023
Dear Noelle,Thank you for staying with us at Scandic Vulkan and for taking the time to write a review. We really appreciate you kind words about our staff, it means a lot to us! We are so glad that you enjoyed your stay with us and look forward to welcoming you back!

8/10 Good

Kristian

Stayed 1 night in May 2023
Response from Therese Fredriksson, General Manager on 25 May 2023
Tack för din rating Kristian och välkommen åter!

10/10 Excellent

Joan, Ottawa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet was outstanding. So much variety. And a nice dining area. The staff were very obliging.
Stayed 4 nights in Apr 2023
Response from Gintare on 12 Apr 2023
Dear guest Joan,thank you so much for your stay and the time leaving us the excellent review! We are looking forward to meet you again in the house and deliver our best.Have a sunny day.Best Regards,Service Manager

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023
Response from Gintare on 23 Feb 2023
Dear guest Anthony,Team Vulkan appreciate your beautiful score which you gave as. We are looking forward to welcome you back again.Have a cozy evening further.Best Regards,Service Manager

4/10 Poor

Vivendhra

Disliked: Room comfort
Stayed 1 night in Feb 2023
Response from Therese Fredriksson, General Manager on 9 Feb 2023
Dear Vivendhra, thank you for staying with us. I understand that we did not live up to your expectations during this stay and would love to get some feedback on what we can improve for the future.

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me at the scandic
The hotel was nice and the most amazing free breakfast. The employees were all very nice.
Stayed 4 nights in Sep 2022
Response from Therese Fredriksson, General Manager on 4 Oct 2022
Hello Tara! Thank you for staying with us and for taking the time to write a comment about your stay. We are so glad that you enjoyed our breakfast and that our team members were nice and helpful. Hope to welcome you back soon again!

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location next to river walk and near to studios of friends. About 15 minutes from downtown, but very walkable; downhill from hotel, uphill back to hotel. Well-maintained hotel from lobby to rooms. Very full and tasty complimentary breakfast, well-suited for N Americans!
Stayed 1 night in Jun 2022
Response from Therese Fredriksson, General Manager on 13 Jun 2022
Hi Michael, thank you for staying with us and for a nice review. Lovely to read that you enjoyed our location and hotel. Hope to welcome you back soon again! Kind regards,

8/10 Good

Sundeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2022

10/10 Excellent

Linda

Stayed 1 night in May 2022
Response from Therese Fredriksson, General Manager on 7 Jun 2022
Hej Linda! Tusen tack för fin rating. Vi hoppas att ni hade det fint hos oss på Vulkan.

10/10 Excellent

Lior

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Friendly staff, nice room
Great hotel and value for money
Stayed 1 night in May 2022
Response from Therese, General Manager on 18 May 2022
Hi Lior! Thank you for staying at Scandic Vulkan and for your kind words. We appreciate it and hope to welcome you back soon again!

10/10 Excellent

Fredrik

Stayed 1 night in May 2022
Response from Therese, General Manager on 18 May 2022
Hej Fredrik! Tack för att ni valde att bo hos och för att du tog dig tid att ge oss en rating. Välkommen åter!

10/10 Excellent

Jon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Gintare on 27 Nov 2021
Hei vår kjære gjest Jon, tusen takk for helt fantastisk score! Hjertelig velkommen tilbake:) Mvh, Service Manager

4/10 Poor

frode

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
A place to share C-19
The room was ok, the location is good. However, the breakfast arrangement was a catastrophe. We are due to C-19 still in a situation where distance is needed. There were no regulation on where to sit and the number of visitors simultaneous attending the buffet, resulting in chaos and all to many people in a very restricted area. The idea with distributing plastic gloves might have helped if they had fitted also male hands - they did not - and most visitors did not use them anyway. One functioning coffee machine with long unorganized line ups made several of us not drink coffee. This was disappointing from a large hotel chain like Scandic.
Stayed 1 night in Jul 2021
Response from God hilsen Monica on 6 Aug 2021
I am so sorry that we did not meet your expectations during the stay at our hotel, and that you did not feel as safe as you should. We do try to regulate the visit in breakfast area with time slots, and we follow up the cue as good as we can - unfortunately not good enough the day you were here. There is room for improvement, and I promise that we shall be better.

6/10 Okay

Richard

Disliked: Staff & service, property conditions & facilities, room comfort
This hotel sells itself as a high end
Stayed 1 night in Jul 2021
Response from Gintare on 17 Sept 2021
Dear our guest Richard, thank you for your comment. Hopefully we will have the honor to welcome you back to us again. Best Regards, Service Manager

2/10 Terrible

Stieve

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Best regards Monica on 23 Jul 2021
I am so sorry that we did not meet your expectations during your stay at our hotel.

10/10 Excellent

Rajeev

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from Gintare on 24 May 2021
Hei vår kjære gjest Rajeev, tusen takk for en strålende score! Du ga oss 10 av 10:) Team Vulkan gleder seg til å møte deg snart igjen. Hjertelig velkommen tilbake. Mvh, Service Manager

6/10 Okay

Andrea

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2020
Response from Gintare on 17 Nov 2020
Hei vår kjære gjest Andrea, tusen takk for scoren din. Ha en fin dag videre :) Mvh, Service Manager

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Overall ok stay. Some requests weren't accommodated. Asked for a second luggage floor rack and was told "we don't have an extras". Comical, considering half the rooms were kept empty due to Corona-virus related regulations. All non-guest room restrooms throughout the property are closed, again due to Corona fears. Doesn't make logical sense since the daily breakfast buffet is full of guests sitting and breathing in the same room and touching the same utensils over and over again, how is keeping some single restrooms open for guest comfort more dangerous than the breakfast situation?
Stayed 5 nights in Sep 2020
Response from Gintare on 3 Oct 2020
Dear guest, thank you for using your time to leave the feedback. Team Vulkan appriate it a lot. We do ensure you that all Corona-virus related regulations are implemented after the national policy of the Norwegian government and the hotel takes the highest possible responsibility for the guests and employees in order to keep everyone safe at all times. Yes, we highly can ensure you that all measures which takes place at the hotel and some which you observed is due to have 110% control, to contain and limit unnecessary traffic at all departments of the hotel. Thank you for your thoughts once again and welcome back the next time.

6/10 Okay

Paul

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Sep 2020
Response from Mvh, Service Manager Gintare on 9 Sept 2020
Hei vår kjære gjest Paul, tusen takk for din review. Håper du kommer tilbake. Team Vulkan ønsker hjertelig velkommen til oss igjen.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from Monica E. on 2 Apr 2020
Thank you so much for your kind feedback!

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and the area around it had a lot of restaurant options with different varieties.
Stayed 2 nights in Jan 2020
Response from Gintare on 23 Jan 2020
Dear our guest Manuel, thank you so much for a wonderful feedback. We are looking forward to welcome you again :)

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, Comfortable Hotel
Lovely hotel in a calm and non tourist-feeling environment. About an easy 20 minute walk from city-centre and train station. The breakfast was amazing and the restaurant was all we needed. The 24/hr shop is perfect for late night snacking and the staff were really pleasant.
Stayed 3 nights in Jan 2020
Response from Gintare on 13 Jan 2020
Dear our guest, thank you so much for your amazing feedback! You gave us 10 out of 10. Team Vulkan appreciate it so much. We are looking to meet you again :)

4/10 Poor

Erin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walls are dirty and scuffed, shower doesn't work properly and staff is not accommodating. Wouldn't let us check out an hour later without a charge, not hospitable AT ALL.
Stayed 2 nights in Jan 2020
Response from Gintare on 13 Jan 2020
Dear Erin, thank you for giving us your feedback. We appreciate it. Team Vulkan appologize if the stay did not meet your expectations this time. We would like to give you the best of our hospitality in the future. Welcome back if you give us a chance.

8/10 Good

Ida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Gintare on 20 Dec 2019
Kjære gjest Ida, tusen takk for en nydelig review! Team Vulkan ønsker deg hjertelig velkommen tilbeke :) God Jul!

10/10 Excellent

Sara, Portland, OR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and friendly. Also, the breakfast was absolutely amazing.
Stayed 4 nights in Nov 2019
Response from Gintare on 2 Dec 2019
Dear our guest Sara, thank you so much for the wonderful feedback! You gave us 5 stars out of 5. Team Vulkan appreciate it so much :) We are looking forward to meet you again.

4/10 Poor

REBECCA

Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Aug 2019
Response from Gintare on 4 Sept 2019
Dear guest, thank you so much for your amazing and inspiring review! Team Vulkan appreciate all 5 stars which you gave to us. We are looking forward to meet you again. Welcome back :)

8/10 Good

remi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Gintare on 1 Sept 2019
Tusen takk kjære gjest Remi for en kjempe hyggelig review! Hjertelig velkommen tilbake :)

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Svein-Erik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for OSLO weekend
Meget bra
Stayed 1 night in Aug 2019
Response from Gintare on 13 Aug 2019
Dear guest, Thank you so much for an amazing feedback! Team Vulkan wish to have you back come any time soon.

8/10 Good

Anna

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
No service, good comfort and local area
I was traveling for work and had forgot my charger. It was not possible to lend a charger or to get a wake up call, I was told to go and set the alarm on my TV. This resulted in me having to walk to the hotel next door and charge my phone at 11 o'clock in the night.
Stayed 1 night in Jul 2019
Response from Gintare on 11 Jul 2019
Dear guest Anna, thank you so much for your feedback. We do appreciate this and appologize for the inconvinience during your stay. We do have charges but not for all type of phones as well as a modern TV with different functions. We do appologize for this situation once again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2019
Response from Gintare on 8 Jul 2019
Dear guest, thank you so much for a great review! Welcome back to us.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Close to a famous food court (which happened to be closed when we were there, late Sunday and all day Monday). Easy walk in one direction to good restaurants and in the other direction to downtown Oslo.
Stayed 2 nights in Jun 2019
Response from Gintare on 2 Jul 2019
Dear guest, thank you so much for your amazing feddback! We do appreciate every singel word. You are very welcome back to our hotel.

8/10 Good

Renè

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from Gintare on 1 Jul 2019
Kjære gjest Rene, tusen takk for en kjempe hyggelig review! Velkommen tilbake :)