Standard Room, 1 Single Bed, Non Smoking

Reviews of Saga Hotel Oslo, BW Premier Collection

4 out of 5
Saga Hotel Oslo, BW Premier Collection
Eilert Sundts Gate 39, Oslo

Reviews

9.0

Wonderful

Rating 10 - Excellent. 603 out of 1000 reviews" "
Rating 8 - Good. 324 out of 1000 reviews" "
Rating 6 - Okay. 49 out of 1000 reviews" "
Rating 4 - Poor. 16 out of 1000 reviews" "
Rating 2 - Terrible. 8 out of 1000 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Renzo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I appreciated most was the front desk staff, very friendly and helpful. Great location fir this hotel.
Stayed 3 nights in Apr 2024
Response from Front Desk on 22 Apr 2024
Dear Renzo,Thank you for the kind review!

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Front desk on 24 Mar 2024
Dear Samuel, Thank you for the kind review!

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel in a great location , friendly staff good sized room with comfortable large bed and hot shower , super clean and very quiet . Best buffet breakfast you could hope for sets you up for the day visiting museums and sites. Highly recommend. Thankyou again saga oslo ,
Stayed 4 nights in Mar 2024
Response from Front desk on 20 Mar 2024
Dear Richard,Thank you for this wonderful review! We are thrilled to see you enjoyed your stay with us and hope to welcome you back anytime.

10/10 Excellent

Frederick

Liked: Staff & service, property conditions & facilities, room comfort
Fantastic Stay in Oslo
Absolutely perfect location, short walk from a lot of nice areas and shopping. Hotel was modern and nice, breakfast was award winning!
Stayed 1 night in Jan 2024
Response from Front desk on 22 Jan 2024
Dear Frederick,Thank you for this wonderful review! We hope you will consider us again for your next visit to Oslo.

8/10 Good

Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel staff brilliant
Good decent hotel staff very friendly and helpful Will stay there again. Hopefully not in MINUS 21 DEGREES C IT WAS FREEZING IN OSLO
Stayed 2 nights in Dec 2023
Response from Martin- General Manager on 12 Dec 2023
Hi Eric,thank you for your kind feedback! You did indeed arrive during a severe cold front. We hope to welcome you back in the not so distant future.Warm regards,Martin

6/10 Okay

Billie

Liked: Staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Damien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my 2 night stay at the Saga Oslo, room was great the shower a little cramped but managable. Fabulous breakfast and polite and friendly staff. Nice quiet neighborhood with shops and restaurants near by. Would definitely stay here again.
Stayed 2 nights in Sep 2023
Response from Front desk on 14 Sept 2023
Dear Damien,Thank you for the kind & generous feedback!We are thrilled to see you enjoyed your stay with us. Hope we will see you on your next trip to Oslo.Kind regards,Saga Hotel Oslo

10/10 Excellent

David, Aliso Viejo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Away from the crowds in a quiet neighborhood behind the Royal Palace. Lots of local shopping nearby. Tram stop about two blocks away. Oslo is a very compact city, everything is within walking distance if you like to walk and explore the different sections of Oslo. Very good breakfast, with local Norwegian food,; shrimp, smoke salmon, and local bread selection. Staff is friendly and knowledgeable about the city.
Stayed 4 nights in Sep 2023
Response from Front desk on 13 Sept 2023
Dear David, Thank you for the kind feedback. We are thrilled to see you enjoyed your stay with us and hope you will consider us again in the future. Kind regards, Front Desk Saga Hotel Oslo

10/10 Excellent

Afua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Front desk on 10 Sept 2023
Thank you Afua for your kind and generous feedback!

10/10 Excellent

lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and well presented hitel, with excellent breakfast.
Stayed 3 nights in Aug 2023
Response from Front Desk on 4 Sept 2023
Thank you Lisa for your kind and generous feedback!

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Front Desk on 4 Sept 2023
Thank you Bruce for your kind and generous feedback!

10/10 Excellent

Gloria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very welcoming and attentive. There was a lovely sitting/ reading room adjacent to the lobby. Our own room was lovely, too, tastefully decorated and roomy. We loved the location in a quiet neighborhood very near public transportation and only a short walk to wonderful shopping and restaurants. We would stay there again!
Stayed 2 nights in Jul 2023
Response from Front Desk on 17 Aug 2023
Thank you for your kind and generous feedback!

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room perfect. Staff perfect, very helpful, knowledgeable and friendly.
Stayed 2 nights in Aug 2023
Response from Front desk on 11 Aug 2023
Dear Melinda,Thank you for your kind feedback!We are glad to hear we lived up to your expectations.Hope you will consider us again when you are in Oslo.Kind regards,Front desk Saga Hotel Oslo

10/10 Excellent

yosef

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
grait staff verry freindly lovelyhotel good room best locaition
Stayed 3 nights in Aug 2023
Response from Front desk on 7 Aug 2023
Dear Yosef,Thank you for your kind feedback. We are glad to hear you enjoyed your stay!We hope to see you next time you are in Oslo.Kind regards,Front desk Saga Hotel Oslo

8/10 Good

Paul

Stayed 2 nights in Jul 2023
Response from Front desk on 30 Jul 2023
Thank you for your kind feedback!

4/10 Poor

Daniel

Stayed 2 nights in Jul 2023

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly reception and breakfast staff. Clean rooms. Convenient for city centre.
Stayed 2 nights in Jul 2023
Response from Front desk on 29 Jul 2023
Thank you so much for your kind feedback :-)

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
I would definitely choose this hotel again for any future trips to Oslo
Stayed 3 nights in Jul 2023
Response from Front desk on 29 Jul 2023
Thank you so much for your kind feedback.We will look forward to welcoming you back to stay with us!

10/10 Excellent

JAMES

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great value for Oslo. A cute hotel with nice rooms and comfortable beds. The buffet breakfast is fantastic, and they have limited free parking. Couldn't ask for more.
Stayed 2 nights in Jun 2023
Response from Front Desk on 6 Jul 2023
Thank you so much for your kind feedback :-)

6/10 Okay

Jennifer, APO

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2023
Response from The reception on 6 Jul 2023
Thank you for your important feedback!

8/10 Good

Stephan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2023
Response from Reception on 6 Jul 2023
Thanks for your response!

6/10 Okay

Carmen

Travelled with partner
Liked: Cleanliness, staff & service
Friendly, helpful staff Very small rooms
Stayed 3 nights in Jun 2023
Response from The reception on 6 Jul 2023
Thank you for your response!

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, in an excellent neighborhood, and really friendly staff. I'll return!
Stayed 1 night in Mar 2023
Response from Elise on 2 Apr 2023
Tusen takk for at du tok deg tid til å gi oss en tilbakemelding, Christine. Velkommen tilbake! Vennlig hilsen Resepsjonen, Saga Hotel Oslo.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Elise on 20 Feb 2023
Hi. Thank you for taking your time to give us feedback! We really appreciate it. Welcome back next time. Best regards, Saga Hotels Oslo.

10/10 Excellent

Ronald B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel in quiet, charming neighborhood...
Lovely hotel, with a welcoming staff and a delicious free breakfast. The location is slightly removed from the city center, nestled in a quiet residential neighborhood that is perfectly situated between the downtown/harbor and cool neighborhoods and attractions to the east and west. We were in Oslo for 3.5 days and never used transit or taxis: We were able to walk everywhere from the hotel. The rooms are very clean and stylish. My only complaint is they lack USB chargers (thankfully I brought a voltage converter) and there was no safe in the room. Even being on the first floor, the room was whisper-quiet and very private. We honestly had no idea so many people were staying at the hotel until breakfast... Staff are exceptionally friendly and helpful, and the small bar in the lobby was a lovely place to wrap up a day's explorations. Would definitely stay here again.
Stayed 4 nights in Sep 2022
Response from Amelia on 1 Oct 2022
Hi Ronald, Thank you for your review. It is great to read that you had such a nice stay and particularly liked the location. Welcome back soon!Best wishes, Front DeskSaga Hotel Oslo

10/10 Excellent

Dae Gun, Chula Vista

Stayed 2 nights in Aug 2022
Response from Elise on 3 Feb 2023
Hi Dae Gun. Thank you for taking your time to give us some feedback! We really appreciate it. Welcome back next time. Best regards, Saga Hotels Oslo

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Saga Hotel has 4-5 rooms with non-traditional designs which is worth noting. The first night we were put into one of these rooms which we did not like. In an attempt to be interesting, modern, unique, or space efficient, the room had no walls between the sleeping and bathroom area, and a sliding door which could close off EITHER the shower or toilet area (but not both simultaneously). To be fair, the very friendly and accommodating staff warned us on check-in that “some people love these rooms, and some people hate them”. Well, count us in the latter category. The staff offered to move us to their last remaining traditional room that night, but we chose to wait until morning. The rest of the hotel is more typical in design and was very pleasant. The breakfast was excellent. Property is very clean. As we left very early in the morning, a well-prepared takeaway breakfast was considerately prepared by staff for us: sandwiches, yogurt, danishes, coffee cake, bottled smoothie, fresh fruit, with napkins and utensils. The receptionist brought an espresso to our room! Above and beyond our expectations.
Stayed 2 nights in Aug 2022
Response from Amelia on 1 Oct 2022
Hi William, Thank you for taking the time to write such a detailed review! We are so happy to read you enjoyed your stay, and especially the breakfast! We hope to welcome you back again soon!Best wishes, Front DeskSaga Hotel Oslo

2/10 Terrible

Thiru

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This was called a junior suite. But what they meant by that is a sofa bed. However when the sofa bed is out it was not possible to reach the main bed. One had to climb over the sofa bed to get to main bed. Staff was good. Breakfast very good
Stayed 2 nights in Aug 2022

10/10 Excellent

J. Andrea

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, efficient and convenient. Breakfast was fantastic.
Stayed 2 nights in Aug 2022
Response from Amelia on 13 Aug 2022
Thank you so much for your kind review. We are so pleased to hear you found our staff to be friendly, we aim for the best service. We hope to welcome you hack soon. Best wishes, Saga Hotel Oslo

10/10 Excellent

Elisabeth

Stayed 1 night in Jun 2022
Response from Elise on 6 Jul 2022
Hei Elisabeth, Takk for at du bestilte overnatting hos oss. Vi setter pris på tilbakemeldingen din! Velkommen tilbake :)

10/10 Excellent

Hailey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was wonderful! Clean room, friendly staff, and a really great breakfast in the morning. Definitely recommend.
Stayed 1 night in Jun 2022
Response from Elise on 7 Jul 2022
Hi Hailey, Thank you so much for this great review. We are happy to hear that you had a wonderful stay and that you thought our breakfast was great. We hope to see you again! Best regards, Front desk Saga Hotels Oslo

4/10 Poor

Manpreet

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Elise on 4 Aug 2022
Dear Manpreet, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. If we can be of assistance in the future, please don't hesitate to contact us at 22554490. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Saga Hotel Oslo.

10/10 Excellent

Aleksander

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Elise on 7 Jun 2022
Hei Aleksander! Tusen takk for den hyggelige tilbakemeldingen. Vi gleder oss til å ønske deg velkommen ved en senere anledning. Med vennlig hilsen Saga Hotel Oslo

10/10 Excellent

sarha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable luxury in Oslo
Beautiful hotel in a good location. Staff were very friendly and helpful. The bed and linen were very comfortable and of very good quality. We would definitely recommend this hotel. The breakfast buffet was outstanding.
Stayed 1 night in May 2022
Response from Guro on 7 May 2022
Hi Sarha. Thank you so much for this great review. We are happy to hear that you had a pleasant stay, that you found the beds comfortable and that you liked the breakfast. We hope to see you again soon! Best regards, Front desk Saga Hotels Oslo

2/10 Terrible

Verified traveller

Disliked: Staff & service
Stayed 1 night in Feb 2022

10/10 Excellent

Ola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Elise on 26 Nov 2021
Hei Ola, Takk for at du bestilte overnatting hos oss. Vi setter pris på tilbakemeldingen din!

10/10 Excellent

Nabil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Jakob on 18 Jul 2021
Dear Nabil, Thank you for completing our survey regarding your recent stay at our property. Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. We hope to see you again soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021

10/10 Excellent

Aleksander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty comfortable hotel, great for a vacation in Oslo
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jun 2020

10/10 Excellent

FRED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time - what a surprise!
Superb attention from check in to check out. Super breakfadt and amazing dinner at the Fangst restaurant!
Stayed 1 night in Feb 2020

8/10 Good

Ronald

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Saga Hotel
The staff was very nice to assist us for a parking spot even though there was no space left.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location with easy access to shopping and restaurants
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is in a perfect location as it is only a 10 minute walk into the city Center and less than 10 to the palace which is something to definitely be seen. The rooms are fantastic and are well equipped with a mini bar and nespresso machine which the pods are topped up daily, the bed is super comfy and shower is so powerful and hot u don’t wanna get out lol just to say the staff are so friendly and helpful this is defo a 5 star hotel. Little tip do u not use the cabs they are so expensive always walk or use the trains so much cheaper.
Stayed 3 nights in Dec 2019

8/10 Good

Kristinn

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

shakeel

Stayed 5 nights in Nov 2019

10/10 Excellent

Mai Linn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2019
Response from NED on 9 Nov 2019
Thanks a lot! :-)

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel
Hotel is lovely it’s about a 30 minute walk from the centre but it’s a nice walk through a park. We didn’t find any restaurants nearby but there was a good shopping street 2 blocks away The staff were amazing especially the receptionists
Stayed 3 nights in Oct 2019
Response from NED on 9 Nov 2019
Thank you for your kind words! Welcome back to Saga.