I had booked a single private room but was given a room with six beds. Weird, but ok. They did react quickly when I told them the window didn’t latch, and when they realized it couldn’t be fixed quickly I was moved to another room right away. This second room also had six beds. Everything was clean, staff was friendly, common space on ground floor was cozy. Tram stops directly in front, there’s a convenience store at the corner, and a grocery store half a block further.