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Reviews of Hilton Dalaman Sarigerme Resort & Spa - All Inclusive

5 out of 5
Hilton Dalaman Sarigerme Resort & Spa - All Inclusive
Sarigerme Tourism Center PO:11, Ortaca, Mugla

Reviews

9.4

Exceptional

Rating 10 - Excellent. 111 out of 149 reviews" "
Rating 8 - Good. 30 out of 149 reviews" "
Rating 6 - Okay. 3 out of 149 reviews" "
Rating 4 - Poor. 4 out of 149 reviews" "
Rating 2 - Terrible. 1 out of 149 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Ann Theresa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with wonderful facilities. Staff very friendly and helpful. Unfortunately only 1 restaurant is included in all inclusive which was a bit disappointing. Wish they had a breakfast only option
Stayed 6 nights in Apr 2024
Response from Hilton Dalaman Sarıgerme Resort & Spa on 24 Apr 2024
Dear Ann Theresa,Thank you very much for choosing Hilton Dalaman Sarıgerme Resort & Spa and thank you for taking your time to share your experience.We are very happy to hear that everything was alright during your stay and that you appreciated all our services.We would like to inform you some of the services included in our Ultra All Inclusive package include,Breakfast, late breakfast, lunch, dinner, and midnight supper in the main restaurant (open buffet), Pianoforte Bar (7/24 hours) and another bars, Snacks during the day (Breeze Snack, Vento Snack, Citrus Coffee & Bar, Beach Snack, Patisserie)In addition to this we also offer the further dining option to our guests with 6 A La carte restaurants (cover charged applies); Alize – Italian, Tao – Far East, Teppanyaki – Japanese, Finesse – Indian, Vela – Seafood, A La Turca – Turkish.Our guests are able to follow the operation hours of the facilities by downloading the Hilton Dalaman mobile application during their stay.We would be delighted to have you back in our house to make your next stay even better than the last one and to provide you with the most refined hospitality experiences again at the Hilton Dalaman Sarıgerme Resort & Spa.With Kind Regards,

4/10 Poor

serran

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The food and cocktails were bot so good and the hotel in general just felt very old and the beach towels were of low quality.
Stayed 1 night in Sep 2023

8/10 Good

Sinan

Travelled with family and small children, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Too much mosquitos. Everything else was good for the price.
Stayed 6 nights in Aug 2023

8/10 Good

Elena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huge hotel. Feels very American corporate. Nice art school but had to pay extra. Good buffet and good service. Felt it lacks some charm
Stayed 2 nights in Aug 2023

8/10 Good

Rod

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay.
Not as good as previous years, our mini bar hadn’t been fully stocked on arrival and wasn’t fully restocked afterwards, we had to request extra tea and coffee. No slippers in one room, just silly niggles but not the standard we have grown used to. Overall our stay seemed a little less luxurious to previous years, thinking of going back in August and hoping for improvement. Food was good and the kids had a great time just us picky adults!
Stayed 2 nights in May 2023
Response from Hilton Dalaman Sarıgerme Resort & Spa on 30 Dec 2023
Dear Guest;Thank you for taking the time to share your experience with us. We are sorry that you had a disappointing experience during your stay with us. At Hilton, we always aim to ensure every guest feels cared for, valued and respected. Your feedback will help us deliver this brand promise. Guest satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again. With Kind Regards,Hilton Dalaman Sarıgerme Resort & Spa

10/10 Excellent

NIMISHA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You have to go to Hilton Dalaman!!!
This hotel was amazing from the pre arrival communication to check in to every member of the team. The service was amazing, the choice and quality of food was mind blowing, and if you asked for something, every effort was made to ensure it was arranged. We used the spa facilities, again, incredible staff and service. Already looking at booking for next year.
Stayed 4 nights in May 2023
Response from Hilton Dalaman Sarıgerme Resort & Spa on 30 Dec 2023
Dear Guest,Thank you very much for choosing Hilton Dalaman Sarıgerme Resort & Spa and your kind review.We are very happy to hear that everything was alright during your stay and that you appreciated all our services. It is our pleasure having you as our guests and hope to welcome you back soon. With Kind Regards,Hilton Dalaman Sarıgerme Resort & Spa

10/10 Excellent

Fred

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023
Response from Hilton Dalaman Sarıgerme Resort & Spa on 30 Dec 2023
Dear Guest,Thank you very much for choosing Hilton Dalaman Sarıgerme Resort & Spa.We are delighted to receive your positive scoring, as nothing can be more gratifying than the gentle appreciation coming from our guests. Your satisfaction and comfort are our priority.We would be delighted to welcoming you in our hotel again.With Kind Regards,Hilton Dalaman Sarıgerme Resort & Spa

10/10 Excellent

Axita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just perfect for a relaxing family holiday

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is absolutely massive with something for everyone. We only stayed here for a day and night before flying home. I think we could have occupied ourselves fro longer but maybe not a whole week. Not really our kind of hotel or holiday but we enjoyed it nevertheless. The cornily named "Mega Buffet" really is mega and the food is pretty good considering. Much is included but activities such as kayaking and windsurfing are extra.
Stayed 1 night in Sep 2022
Response from Hilton Dalaman Sarıgerme Resort on 3 Oct 2022
Dear Guest, Thank you very much for choosing to stay at Hilton Dalaman Sarıgerme Resort & Spa and leaving a review of our Resort. We are very delighted to see that you enjoyed your stay in general. Your kind feedback is highly appreciated. We look forward to welcoming you back in the near future. Kind regards,

10/10 Excellent

ALI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing is good but only sand not
Stayed 3 nights in Sep 2022
Response from Hilton Dalaman Sarıgerme Resort & Spa on 20 Sept 2022
Dear Guest, Thank you so much for taking the time to leave a review of your stay at Hilton Dalaman Sarıgerme Resort & Spa. We are happy to see you had a nice stay with us. Thank you for being our guest and we look forward to welcoming you again soon. Best wishes

10/10 Excellent

MUJDE

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, very good service, immaculate grounds, never felt crowded, loved every moment! Will be back!
Stayed 4 nights in Sep 2022
Response from Hilton Dalaman Sarıgerme Resort & Spa on 15 Sept 2022
Değerli Misafirimiz, Otelimizi tercih ettiğiniz ve puanlamanız için teşekkür eder, tekrardan sizleri ağırlamaktan memnuniyet duyacağımızı bildiririz.

4/10 Poor

Anthony

Travelled with partner
Liked: Staff & service, property conditions & facilities
We arrived late in the evening. The reception whilst having my reservation were unaware that Expedia had already taken payment; so charged my credit card again and then subsequently cancelled the payment. Too late for dinner so were offerred sandwiches - sandwiches consisted of a tied-looking roll and chips. Breakfast was fine although finding a vacant table was a challenge; similar for dinner. The beach really was a non-event; many people stayed with the pools. All-in all-disappointing - really not our sort of hotel.
Stayed 2 nights in Jun 2022
Response from Hilton Dalaman Sarıgerme Resort & Spa on 20 Jul 2022
Dear Guest, Thank you for your kind feedback. Your review has been shared with our management team as our guests' comfort and satisfaction are our first priorities. We hope to have a chance of welcoming you back soon. Best regards,

8/10 Good

ALLAN

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2022
Response from Hilton Dalaman Sarigerme Resort & Spa on 20 Jul 2022
Hilton Dalaman Sarigerme Resort & Spa Dear Guest, Thank you for rating us! We are delighted to see that you have had the best vacation ever at Hilton Dalaman Sarigerme Resort & Spa. We hope to welcome you back in the near future. Sincerely,

10/10 Excellent

Ruvani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and Excellent property.
Stayed 4 nights in Jun 2022
Response from Hilton Dalaman Sarigerme Resort & Spa on 20 Jul 2022
Dear Guest, Many thanks for taking the time to leave a review of our hotel. We hope to host you again soon. Best regards

8/10 Good

Najda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the lake homes with swim up swimming pool access. The staff is not customer sevice oriented. We wished to dine at one of the A la carte restaurants, because we had not made a booking until 8pm - we could not dine. We had asked for daily newspapers - we never got them.
Stayed 2 nights in Jun 2022
Response from Hilton Dalaman Sarıgerme Resort & Spa on 20 Jul 2022
Dear Guest, Thank you for your kind feedback. Your review has been shared with our management team as our guests' comfort and satisfaction are our first priorities. We hope to have a chance of welcoming you back soon. Best regards,

10/10 Excellent

Önder

Stayed 3 nights in May 2022
Response from Hilton Dalaman Sarıgerme Resort & Spa on 20 Jul 2022
Dear Guest, Thank you for rating us! We hope to welcome you back in the near future. Sincerely,

10/10 Excellent

AKIN, miami

Stayed 2 nights in Apr 2022
Response from Hilton Dalaman Sarıgerme Resort & Spa on 20 Jul 2022
Dear Guest, Thank you for rating us! We hope to welcome you back in the near future. Sincerely,

10/10 Excellent

Asia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 5 nights in Oct 2021
Response from Hilton Dalaman Sarıgerme Resort & Spa on 20 Jul 2022
Dear Guest, Many thanks for taking the time to leave a review of our hotel. We hope to host you again soon. Best regards

8/10 Good

MAHDI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Hilton Dalaman Sarıgerme Resort & Spa on 20 Jul 2022
Dear Guest, Many thanks for rating us. We hope to host you again soon. Best regards

8/10 Good

Robert

Liked: Property conditions & facilities, room comfort
Good do so much better Hilton..
To start our check in was delayed by over 1 hr because our room was not cleaned in time for the 3pm check in. We had requested a Sea View Room and whilst we had been given an excellent room in one of the Lakeside Villa's it was located at the rear of the Hotel and Sea Glimpse may have been a better description. The hotel provided Golf Buggy transport, which was generally quick and efficient. The following day our room was not made up due to a electrical fault on the door panel that requested not to be disturbed, (I am guessing this is why our room was not ready for us on arrival). After informing reception, this was fixed and room cleaned satisfactorily on the following day. Overall staff at the hotel were not so welcoming and service was slow and given without a smile. (maybe as end of season they had all forgotten their training). Staffing levels appeared ok but the clearing of tables etc. was not as efficient as it could have been. The Champaign and Wine Bar, together with Scotch and Cigar Lounge are a shadow of their former existence. Limited Wine and Scotch on offer and can not even smoke a cigar in the Cigar Lounge...... We tried out the Chinese Restaurant one evening, whilst OK the food arrived cold having been prepared in the main restaurant and travelled to the Chinese Restaurant. not even kept hot on burners that you might expect in traditional Chinese restaurants. Overall excellent hotel that could have done so much better..
Stayed 3 nights in Oct 2021
Response from Hilton Dalaman Sarıgerme Resort & Spa on 20 Jul 2022
Dear Guest, Thank you for your kind feedback. Your review has been shared with our management team as our guests' comfort and satisfaction are our first priorities. We hope to have a chance of welcoming you back soon. Best regards,

8/10 Good

ALLAN

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Oct 2021
Response from Hilton Dalaman Sarıgerme Resort & Spa on 20 Jul 2022
Dear Guest, Thank you for rating us! We hope to welcome you back in the near future. Sincerely,

10/10 Excellent

A

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet hotel
Lovely comfortable hotel, clean snd spacious, friendly helpful staff
Stayed 3 nights in Oct 2021
Response from Hilton Dalaman Sarıgerme Resort & Spa on 20 Jul 2022
Dear Guest, Thank you for rating us! We are delighted to see that you have had the best vacation ever at Hilton Dalaman Sarigerme Resort & Spa. We hope to welcome you back in the near future. Sincerely,

10/10 Excellent

Arda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Best vacation ever
Stayed 6 nights in May 2021
Response from Hilton Dalaman Sarigerme Resort & Spa on 7 Jun 2021
Dear Guest, Thank you for rating us! We are delighted to see that you have had the best vacation ever at Hilton Dalaman Sarigerme Resort & Spa. We hope to welcome you back in the near future. Sincerely,

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel at a very high standard with fantastic facilities
Stayed 2 nights in Oct 2020
Response from Hilton Dalaman Sarigerme Resort & Spa on 4 Feb 2021
Dear Guest, Many thanks for taking the time to leave a review of our hotel. We hope to host you again soon. Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing fabulous 1class
Stayed 1 night in Nov 2020

10/10 Excellent

Mateusz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

Alparslan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place. So silent and beautiful. Don’t hasitate.
Stayed 2 nights in Oct 2020
Response from Hilton Dalaman Sarıgerme Resort & Spa on 20 Jul 2022
Değerli Misafirimiz, Otelimizi tercih ettiğiniz ve puanlamanız için teşekkür eder, tekrardan sizleri ağırlamaktan memnuniyet duyacağımızı bildiririz.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing hotel
Had booked for 6 nights but extended our stay as we were enjoying ourselves so much. The all inclusive is amazing, food is outstanding, service is exceptional and the staff are so well trained with smart uniform standards. I could not recommend the Hilton more highly. We will definitely be back.
Stayed 6 nights in Oct 2020

6/10 Okay

Evgeniya

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 7 nights in Aug 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept landscapes with good decor. Easy access to all amenities.
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2019

10/10 Excellent

keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant resort
This was one of my best experiences at an all-inclusive resort. I’ve found the Hilton chain variable in the past but this hotel exceeded my expectations. Staying out of peak season the hotel pools were not heated sufficiently, this would be my only complaint. The standard of accommodation and quality of food were both excellent. The hotel grounds were well manicured and staff attentive, also plenty of on site amenities, very family oriented, I would recommend this hotel for a one week vacation.
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Food was excellent and the Staff were very friendly and helpful. I would come back to this Resort.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good: Very pleasant and responsive staff. To be improved: technical maintenance of shower and tab facilities, telephone communication in the rooms.
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 7 nights in Jun 2019

2/10 Terrible

Verified traveller

Stayed 7 nights in Jun 2019

10/10 Excellent

Ash, london

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ll be back next year! Fantastic service, food and facilities... staff and management team are excellent
Stayed 15 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best thing about this hotel is the staff. They are helpful and friendly pretty much round the clock. Only issue was when they have a big conference in the hotel, they join dinners and lunches with you which makes it very crowded at times. The kids area in the restaurant is often overlooked and the food doesn't get replenished as in adult section.
Stayed 7 nights in Apr 2019

10/10 Excellent

Xing

It is a fantastic and huge hotel with so many restaurants and pools. a lot of activities to join in. The beach is clean and nice. The room is big enought and clean. the staff is so nice to tell you everything. tatally is perfect.
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, good food and the staff were first class
Stayed 8 nights in Nov 2018

10/10 Excellent

Hanan, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food is excellent Very good services Excellent entertainment Very clean indoor pool
Stayed 6 nights in Nov 2018

8/10 Good

Danielle, London UK

Stayed 8 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything you need in a resort holiday
Excellent hotel, great aqua park, lots of pools and privacy, big so doesn't seem So busy even when packed Only negative is we went in October - about 27 degrees - the water in the pools was cold - ie not heated but I presume in warmer weather this isn't an issue! Nonetheless the sea water is nice and warm and calm for a lovely swim
Stayed 4 nights in Oct 2018

10/10 Excellent

Tamer, Egypt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed there for 3 days and it was very short trip , My wife and myself will plan to visit it again with long stay due to the execellent service we received from the staff as well as the animation team effort to entertain us , thanks for the management team as well as every member in Hilton hotel to make our stays mignficant .
Stayed 3 nights in Sep 2018

10/10 Excellent

abas, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
Beautiful resort and hotel. My wife and I stayed for 5 nights and we enjoyed every moment of it. I’m very glad to have stayed at Hilton dalaman. Thanks we’ll be back for sure
Stayed 5 nights in Jul 2018

10/10 Excellent

sunny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel
if you ever have any doubts about visiting turkey dalaman region I would say lose them now. if you visit this ortaca area then I would recommend hilton For you if you want something more Beach front then I would suggest tui blue this hotel is Perfect the only flaw is the beach isnt perfect
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Runa
V good experience .clean and friendly environment . But very expensive .
Stayed 2 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2018