We received a friendly welcome on arrival and were able to check into our room early.
We stayed on Club Lounge level 7 which was definitely worth it for us. We were able to have breakfast, snacks, desserts, drinks and even small meal for dinner on occasions. Coffee was good. We mostly took this back to our room as it was often to busy to sit in there. Happy hour offered a variety of beer and wine options.
Our room was spacious and clean and the beds were very comfortable. The club rooms dont offer a pool view however we had a lovely view of the Butterfly Garden and Lake! No balcony. We didn't use our coffee machine as we had coffee and tea options all day in the club lounge.
The foyer is huge and has a good vibe with music playing, a gift shop and they offer pink lemonade and lemon water during the day which is refreshing after a day out!
Water taxi is convenient when it happens to be there as you are leaving for parks otherwise it seems like a 15 minute wait.The walk is very close to Universal Studios! You will be required to put your belongings through security either boat side or park side to enter the City Walk.
Pool is great and we sat on the sandy beach side. You can scan for the bar or food menu and it is brought to you. The pool isnt very deep in any part so beware if you are an adult trying the slide you do hit the bottom. They showed a movie at night which is fun! Plenty of towels available pool side.
We loved the location and convenience of the parks!