4 outdoor pools, open 5:30 AM to midnight, pool cabanas (surcharge)

Reviews of Rosen Shingle Creek

4.5 out of 5
Rosen Shingle Creek
9939 Universal Blvd, Orlando, FL

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1966 out of 2551 reviews" "
Rating 8 - Good. 347 out of 2551 reviews" "
Rating 6 - Okay. 120 out of 2551 reviews" "
Rating 4 - Poor. 59 out of 2551 reviews" "
Rating 2 - Terrible. 59 out of 2551 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I love it all
Stayed 1 night in May 2024

10/10 Excellent

Tiffany

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay often and it never disappoints
Stayed 2 nights in May 2024

10/10 Excellent

Alex, Orlando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect!!!
Stayed 1 night in May 2024

10/10 Excellent

HUSEYIN

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really impressed with the facility
Stayed 1 night in May 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food on the hotel ground is amazing !
Stayed 2 nights in May 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every staff member was helpful and friendly!
Stayed 2 nights in May 2024

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Valet attendant was rude on the 5-7 pm shift
Stayed 1 night in May 2024

10/10 Excellent

Dayling

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean. Comfortable bed and they have the best pillows
Stayed 1 night in May 2024

8/10 Good

Rob

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in May 2024

10/10 Excellent

Bhuvan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was awesome, staff was friendly and all accommodations were right in the hotel
Stayed 2 nights in May 2024

10/10 Excellent

Wayne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Been going there since it openwd in 2006 They need to get rid of dogs we don't stay at pet hotel's so dogs don’t belong at people hotels
Stayed 1 night in May 2024

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time at the resort, what a wonderful experience! Great customer service!
Stayed 1 night in May 2024

10/10 Excellent

Billy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff has been very friendly and accommodating. We requested a crib for our baby and they had it delivered to our room within 10 minutes.
Stayed 1 night in May 2024

6/10 Okay

Md

Liked: Cleanliness, staff & service, property conditions & facilities
No free parking
Stayed 1 night in May 2024

10/10 Excellent

Madalyn

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful property and comfortable stay
Stayed 1 night in May 2024
Response from Social Media on 25 May 2024
Madalyn, many thanks for your review of your recent stay. It is nice knowing that you had an amazing time with us. We hope that on your future visits to Orlando you make a reservation for Rosen Shingle Creek again!

10/10 Excellent

Lawrence

Liked: Amenities
Had to cancel
Stayed 2 nights in May 2024
Response from Social Media Concierge on 24 May 2024
Lawrence, we hope to welcome you very soon! Thank you for sharing your feedback.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Social Media Concierge on 22 May 2024
John, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Shingle Creek again for your future Orlando visits!

10/10 Excellent

Neil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire property was beautiful. All staff members were very hospitable and the room charge was very reasonable for the level of service received.
Stayed 2 nights in May 2024
Response from Social Media Concierge on 21 May 2024
Neil, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. It is fantastic that you found our daily rates reasonable, and our wonderful team to be attentive. We hope that you will consider Rosen Shingle Creek again for your future Orlando visits!

10/10 Excellent

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 1 night in Apr 2024
Response from Social Media Concierge on 21 May 2024
Marilyn, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Shingle Creek again for your future Orlando visits!

10/10 Excellent

Catrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that the spa was on site. Options for restaurants. Felt safe easy to find and great price.
Stayed 2 nights in May 2024
Response from Social Media Concierge on 21 May 2024
Catrina, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. From our competitive pricing to our vast amenities and dining options, we're so glad that your stay was top-notch. We hope that you will consider Rosen Shingle Creek again for your future Orlando visits!

10/10 Excellent

Alevtina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is amazing! Very clean, great food! Excellent staff
Stayed 1 night in May 2024
Response from Social Media Concierge on 21 May 2024
Alevtina, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. From our clean facilities to our friendly staff and vast dining options, we're so glad that you had an excellent time. We hope that you will consider Rosen Shingle Creek again for your future Orlando visits!

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. Would stay again and again.
Stayed 1 night in Mar 2024
Response from Social Media Concierge on 21 May 2024
Julie, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Shingle Creek again for your future Orlando visits!

10/10 Excellent

franklin

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024
Response from Social Media Concierge on 21 May 2024
Franklin, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Shingle Creek again for your future Orlando visits!

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 3 nights in May 2024
Response from Social Media Concierge on 20 May 2024
Liliana, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Shingle Creek again for your future Orlando visits!

10/10 Excellent

Chenits

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 1 night in Mar 2024
Response from Social Media Concierge on 20 May 2024
Chenits, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Shingle Creek again for your future Orlando visits!

10/10 Excellent

Tharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was gorgeous everything about it was perfect the only thing that I didn't like was over priceing on every thing in the store's and the restaurant
Stayed 2 nights in May 2024
Response from Social Media Concierge on 20 May 2024
Tharon, thank you for your review. We are pleased that you enjoyed your stay. In regards to your suggestion, when we receive comments such as yours they are shared with our management team for future consideration as we are always striving to improve our guests’ experience. We hope that you will consider Rosen Shingle Creek again for your future Orlando visits.

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly
Stayed 3 nights in May 2024
Response from Social Media Concierge on 20 May 2024
Enrique, thank you so much for taking some time to review us. We are happy that you had an amazing experience staying here. All of us here at Rosen Shingle Creek hope to be your hotel of choice for all of your future Orlando visits!

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Social Media Concierge on 21 May 2024
Christina, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Shingle Creek again for your future Orlando visits!

10/10 Excellent

Susana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were able to totally relax by the pool and the service was great. The hotel is beautiful.
Stayed 6 nights in Mar 2024
Response from Social Media Concierge on 20 May 2024
Susana, thank you so much for taking some time to review us. We are happy that you had an amazing experience staying here and that our amazing team provided top-notch service. All of us here at Rosen Shingle Creek hope to be your hotel of choice for all of your future Orlando visits!

10/10 Excellent

Osmel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Social Media Concierge on 21 May 2024
Osmel, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Shingle Creek again for your future Orlando visits!

4/10 Poor

Douglas B pereira Dos

I didn’t like because the water for bathroom is very little impossible for washing the long hair
Stayed 2 nights in May 2024
Response from Social Media Concierge on 21 May 2024
Douglas, thank you for your feedback. We do apologize for any inconvenience that you experienced during your stay with us. Please feel free to reach out to us directly if you would like to share any additional details about your experience and/or if you would like to be put into contact with a member of our management team. We sincerely value your business and hope to have the opportunity to better serve you in the future.

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people at front desk
Stayed 1 night in May 2024
Response from Social Media Concierge on 20 May 2024
Patrick, thank you so much for taking some time to review us. We are happy that you had an amazing experience staying here and that our front desk team made your experience memorable. All of us here at Rosen Shingle Creek hope to be your hotel of choice for all of your future Orlando visits!

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here often. Love it! Get a great night sleep and it’s quiet and comfy and clean. The pools are lovely. Property is kept nicely and we stay here whenever we can get a deal.
Stayed 1 night in May 2024
Response from Social Media Concierge on 20 May 2024
Emily, thank you so much for taking some time to review us. We are happy that you had an amazing experience staying here and enjoyed our quiet and clean facilities. All of us here at Rosen Shingle Creek hope to be your hotel of choice for all of your future Orlando visits!

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2024
Response from Social Media Concierge on 20 May 2024
Victoria, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Shingle Creek again for your future Orlando visits!

10/10 Excellent

Jenny

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel parking situation is not optimal making valet services necessary. Otherwise, the room, pool area and staff were wonderful.
Stayed 1 night in May 2024
Response from Social Media Concierge on 20 May 2024
Jenny, thank you for your review. We are pleased that you enjoyed your stay. In regards to your suggestion, when we receive comments such as yours they are shared with our management team for future consideration as we are always striving to improve our guests’ experience. We hope that you will consider Rosen Shingle Creek again for your future Orlando visits.

10/10 Excellent

Betsy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, enjoyed our stay.
Response from Social Media Concierge on 20 May 2024
Betsy, thank you for spending some time to leave us a review. It is fantastic that you enjoyed your stay. On behalf of everyone at Rosen Shingle Creek, we hope to see you very soon here with us in Orlando!

10/10 Excellent

DIANELVIS, Miami

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Absolutely loved the experience
Stayed 2 nights in May 2024
Response from Social Media Concierge on 20 May 2024
Dianelvis, thank you so much for taking some time to review us. We are happy that you had an amazing experience staying here. All of us here at Rosen Shingle Creek hope to be your hotel of choice for all of your future Orlando visits!

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Social Media Concierge on 20 May 2024
Donald, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Shingle Creek again for your future Orlando visits!

10/10 Excellent

Shamica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always my favorite place to stay!
Stayed 1 night in May 2024
Response from Social Media Concierge on 20 May 2024
Shamica, thank you so much for taking some time to review us. We are happy that you had an amazing experience staying here. All of us here at Rosen Shingle Creek hope to be your hotel of choice for all of your future Orlando visits!

8/10 Good

Teri Nichole

Travelled with family
Great property! The hotel is gorgeous. We will definitely book here again!
Stayed 1 night in May 2024
Response from Social Media Concierge on 20 May 2024
Teri, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We are so glad to hear that you will be visiting us again in the future, and look forward to welcoming you back!

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and very staff
Stayed 3 nights in May 2024
Response from Social Media Concierge on 20 May 2024
Diego, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Shingle Creek again for your future Orlando visits!

10/10 Excellent

Taysha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Social Media Concierge on 20 May 2024
Taysha, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Shingle Creek again for your future Orlando visits!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay. We’ll be back.
Stayed 1 night in May 2024
Response from Social Media Concierge on 21 May 2024
David, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Shingle Creek again for your future Orlando visits!

10/10 Excellent

BASIM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in May 2024
Response from Social Media Concierge on 24 May 2024
Basim, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Shingle Creek again for your future Orlando visits!

10/10 Excellent

Brooke

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a beautiful resort and so relaxing and the spa was incredible
Stayed 1 night in May 2024
Response from Social Media Concierge on 17 May 2024
Brooke, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Shingle Creek again for your future Orlando visits!

10/10 Excellent

Shessy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in May 2024
Response from Social Media Concierge on 17 May 2024
Shessy, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Shingle Creek again for your future Orlando visits!

4/10 Poor

Ricardo

I booked the hotel thinking breakfast was included since it was listed as an amenity by Expedia. I was incredibly disappointed to find out it was not an amenity and ended up paying over $150 for breakfast for my family of 4.
Stayed 2 nights in May 2024
Response from Social Media Concierge on 17 May 2024
Ricardo, thank you for your feedback. We do apologize for any inconvenience that you experienced during your stay with us. Please feel free to reach out to us directly if you would like to share any additional details about your experience and/or if you would like to be put into contact with a member of our management team. We sincerely value your business and hope to have the opportunity to better serve you in the future.

8/10 Good

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the the nicest hotels I’ve stayed at. I would definitely come back again. Pools are great and there are plenty. Was not over crowded. The only thing I didn’t like was how far away the parking was from the hotel and I only saw one shuttle. Most of the time I had to walk back and forth with my things.
Stayed 2 nights in May 2024
Response from Social Media Concierge on 17 May 2024
Ryan, thank you for your review. We are pleased that you enjoyed your stay. In regards to your suggestion, when we receive comments such as yours they are shared with our management team for future consideration as we are always striving to improve our guests’ experience. We hope that you will consider Rosen Shingle Creek again for your future Orlando visits.

6/10 Okay

Joshua

Travelled with partner
Liked: Cleanliness, property conditions & facilities
You have to pay for parking $25 a day. This wasn’t listed on the listing or after I booked it. The parking lot is a long walk from the actual building. Our AC wasn’t working and the “fix” by maintenance an hour and a half later, was to put it on 58 so it just ran all night. However it wasn’t even 58. It was more like 70’s. We won’t be back.
Stayed 1 night in May 2024
Response from Social Media Concierge on 16 May 2024
Joshua, thank you for your feedback. We do apologize for any inconvenience that you experienced during your stay with us. Please feel free to reach out to us directly if you would like to share any additional details about your experience and/or if you would like to be put into contact with a member of our management team. We sincerely value your business and hope to have the opportunity to better serve you in the future.

10/10 Excellent

Christopher, Miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always an amazing stay with Rosen Shingle Creek 🤗
Stayed 1 night in May 2024
Response from Social Media Concierge on 16 May 2024
Christopher, thank you so much for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Shingle Creek again for your future Orlando visits!