Outdoor pool, open 8:00 AM to 11:00 PM, pool umbrellas, pool loungers
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Reviews of Residence Inn by Marriott Orlando Flamingo Crossing/Western Entrance

3 out of 5
Residence Inn by Marriott Orlando Flamingo Crossing/Western Entrance
2111 FLAGLER AVE, Winter Garden, FL

Reviews

9.6

Exceptional

Rating 10 - Excellent. 664 out of 813 reviews" "
Rating 8 - Good. 104 out of 813 reviews" "
Rating 6 - Okay. 23 out of 813 reviews" "
Rating 4 - Poor. 8 out of 813 reviews" "
Rating 2 - Terrible. 14 out of 813 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Melisa Gabriela Rivera

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was nice and clean enough. We really enjoyed ourselves. There’s a target near by to buy some groceries if your suit has a kitchen. There’s fast food near by and the plaza next door was very beautiful.
Stayed 4 nights in May 2024
Response from Front Desk Supervisor on 23 May 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed.

10/10 Excellent

ABIDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat and clean
Stayed 2 nights in May 2024
Response from Front Desk Suprvisor on 23 May 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed.

10/10 Excellent

Amber

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feels like a brand new hotel, everything was clean and pristine. Staff was great and the one bedroom style rooms were perfect for a family. Walkable to Walgreens, target and restaurants. $15 Uber to the Disney parks
Stayed 5 nights in May 2024
Response from Front Desk Supervisor on 22 May 2024
Thank you for you feedback. Have a great day.

8/10 Good

Joyce, Frederick

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to visit Walt Disney parks
Stayed 4 nights in May 2024
Response from Front Desk Supervisor on 22 May 2024
Thank you for you feedback. Have a great day.

10/10 Excellent

Israel Gomez, Orlando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is amazing ! So close to Disney, breakfast is a gem, very close to a convince store and the view was great!
Stayed 5 nights in May 2024
Response from Front Desk Supervisor on 22 May 2024
Thank you for you feedback. Have a great day.

10/10 Excellent

Sheta

Liked: Cleanliness, staff & service, property conditions & facilities
I loved that it was near the Disney parks and the nearby shopping area was very convenient. Everything was great! The only complaint I have is that we had planned to use the shuttles to get to the parks but the shuttles were limited and not reliably available. Not sure if that is a fault of the hotel but it was not as it was advertised.
Stayed 6 nights in May 2024
Response from Front Desk Supervisor on 22 May 2024
Thank you for you feedback. Have a great day.

10/10 Excellent

Clinton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great, would stay again my only slight let down was the bus to Disney was only twice a day rather then every hour or half hour but the actual hotel was really really good
Stayed 6 nights in May 2024
Response from Front Desk Supervisor on 21 May 2024
Thank you for the feedback! Have a great day!

10/10 Excellent

CLARIVEL, PONTE VEDRA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Close to Animal Kingdom.
Stayed 1 night in Mar 2024
Response from Tina on 19 May 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know thatyour feedback is extremely valuable to us, and we will utilize your response to make every guestexperience the best it can be. I greatly appreciate your kind words and they will be celebrated with theentire team. We look forward to being of service toyou in the near future.

10/10 Excellent

LAURA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice!!!
Stayed 2 nights in May 2024
Response from Front Desk Supervisor on 16 May 2024
Thank you for the feedback! Have a great day!

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Front Desk Supervisor on 15 May 2024
Thank you for the feedback. Have a great day!

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and service
Stayed 8 nights in May 2024
Response from Front Desk on 13 May 2024
Thank you for your your feedback, come visit us again.

10/10 Excellent

Genaro

Rooms
Stayed 5 nights in May 2024
Response from Front Desk on 12 May 2024
Thank you for the feedback. Have a great day

10/10 Excellent

Marisol

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!!!
Stayed 2 nights in May 2024
Response from Victoria on 10 May 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 Excellent

malik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from front desk on 8 May 2024
thank you for the feedback. have a great day.

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very clean. Staff was great
Stayed 5 nights in May 2024
Response from Front Desk on 6 May 2024
Thank you for staying with us!

10/10 Excellent

Phillip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with good facilities around the hotel and room’s large. Noisy late on due to regular influx’s of cheerleaders or birthday celebrations. Shuttle service good but restricted transfer times and only goes to Disney parks.
Stayed 18 nights in Apr 2024
Response from Front Desk Supervisor on 6 May 2024
Thank you for the feedback! Have a great day!

8/10 Good

Ryan Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent off Disney property resort. Great breakfast included in your stay. No safe or full length mirror in the room.
Stayed 5 nights in May 2024
Response from Front Desk Supervisor on 6 May 2024
Thank you for the feedback! Have a great day!

10/10 Excellent

jonathan

Large room with small kitchen and desk. Very spacious and comfortable. Newly renovated hotel and breakfast included. Courteous staff, nice outdoor pool and close to everything. But a 10.00 charge per day for parking in their lot, that’s unexpected and in my opinion, unacceptable.
Stayed 3 nights in May 2024
Response from Tina on 7 May 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know thatyour feedback is extremely valuable to us, and we will utilize your response to make every guestexperience the best it can be. I greatly appreciate your kind words and they will be celebrated with theentire team. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed.

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice for price.
Stayed 2 nights in May 2024
Response from Front Desk Supervisor on 5 May 2024
Thank you for the feedback! Have a great day!

8/10 Good

Megi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Front Desk Supervisor on 2 May 2024
Thank you for the feedback. Have a great day!

10/10 Excellent

Scot

Stayed 3 nights in Apr 2024
Response from Front Desk Supervisor on 20 May 2024
Thank you for the feedback! Have a great day!

8/10 Good

Terri

Travelled with family, Business traveller
Liked: Amenities
Hotel is excellent; room comfortable and well appointed; breakfast offered good variety; bar and food service was excellent; grounds were lovely; location is good. However, the internet at hotel was awful and we had to make last minute arrangements in order to work that were somewhat costly. This was why we had booked this hotel - for work. The staff working breakfast was wonderful. The young man that checked us in on 4/21 was very courteous and helpful. Did not find other front desk workers very courteous during our stay.
Stayed 5 nights in Apr 2024
Response from Front Desk Supervisor on 29 Apr 2024
Thank you for the feedback. Have a great day!

10/10 Excellent

Jody

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and modern
Stayed 2 nights in Apr 2024
Response from Front Desk supervisor on 27 Apr 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 Excellent

Pavan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Front Desk supervisor on 19 Apr 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

8/10 Good

Brian

Stayed 5 nights in Apr 2024
Response from Front Desk Supervisor on 2 May 2024
Thank you for the feedback. Have a great day!

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent. Thanks.
Stayed 1 night in Apr 2024
Response from Front Desk Supervisor on 8 Apr 2024
Thank you for the feedback! Have a great day!

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Front Desk Supervisor on 3 Apr 2024
Thank you for the feedback. Have a great day!

10/10 Excellent

Courtney Leigh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Residence Inn went above and beyond for our stay! The front desk was always so polite and kind. The entire property was so well kept and clean. Our room was very spacious and extremely clean when we arrived. The front desk let us check in hours earlier when our flight arrived sooner than we thought. They also held our bags at the end of our trip when we checked out but didn’t have to leave for the airport yet. We were 15 mins to Epcot, Hollywood Studios and Disney Springs. I would absolutely recommend this place to anyone traveling. Would love to stay here again.
Stayed 4 nights in Mar 2024
Response from Victoria on 30 Mar 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

8/10 Good

David

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location and easy access to Disney. Breakfast was ok but still don't understand why they didn't have grits or rice. I also didn't like how the lady at breakfast time kept staring at me each morning while I'm eating breakfast. Definitely made me feel a bit uncomfortable. I called the front desk for some towels and 2 hours later they hadn't arrived. I had to go to the front desk and get them myself. Smh. Nice new hotel though. Love the area around it. This is definitely a family hotel.
Stayed 3 nights in Mar 2024
Response from Assistant General Manager on 31 Mar 2024
We appreciate the feedback about your stay. I have passed this feedback onto our department leaders as a thank you. We hope to see you again in the near future!

4/10 Poor

Faith Adaeze

Liked: Property conditions & facilities
Disliked: Cleanliness
I didn’t like it
Stayed 14 nights in Mar 2024
Response from Front Desk Supervisor on 24 Mar 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly.

10/10 Excellent

Shanika

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean 👌 everyone was nice and friendly. Beautiful place to stay
Stayed 3 nights in Mar 2024
Response from Front Desk Supervisor on 23 Mar 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future

8/10 Good

Joel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
xxx
Stayed 3 nights in Mar 2024
Response from Tina on 17 Mar 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 Excellent

CINDY, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Front Desk Supervisor on 14 Mar 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 Excellent

Lori-Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean rooms Wonderful pool area with bar Great breakfast Conveniently located to Disney World
Stayed 9 nights in Feb 2024
Response from Front Desk supervisor on 10 Mar 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

6/10 Okay

Eduardo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
There was nobody at the front desk and I had to wait for a while until the staff showed up. I guess it’s the only person at the front desk. When you get in the room the lights a are off and can only be turned on by a switch you don’t know because the instructions are on the wall and you can’t read them in the darkness. The view is a massive parking lot.. sad.
Stayed 1 night in Mar 2024
Response from Tina on 9 Mar 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed.It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly.

10/10 Excellent

Yazmari

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I stayed at this hotel for our Disney trip and we were so happy and will definitely be returning.
Stayed 4 nights in Mar 2024
Response from Tina on 9 Mar 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

6/10 Okay

Brian

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2024
Response from Tina on 9 Mar 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed.It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly.

8/10 Good

James, san francisco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is new and very clean. The kitchen helped making the stay more comfortable. Target was five minute walk from the hotel but the prices were unreasonably high. What the hotel calls "Grocery store" is a little area with little variety of high priced items. The hotel was not close to Disney's venue. We had to ride 15-20 minutes average.
Stayed 4 nights in Mar 2024
Response from Front Desk Supervisor on 9 Mar 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Comfy beds
Stayed 1 night in Mar 2024
Response from Front Desk Supervisor on 7 Mar 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future

8/10 Good

Isarelys

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Tina on 7 Mar 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, quiet hotel. Seems quite new and the rooms and facilities are nice. Walls were quite thin, however, and noise from rooms next to us was occasionally loud. The hotel listing also mentions a shuttle to Disney, and while this is true, it runs on a very limited schedule and we found it to be essentially useless. If you plan to stay here and use the shuttle, be aware of its times and limitations. Free breakfast was excellent.
Stayed 2 nights in Mar 2024
Response from Rachel on 5 Mar 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 Excellent

Akhter Mahmud, LOGAN

Stayed 3 nights in Feb 2024
Response from Rachel on 5 Mar 2024
Thank you for this great rating, we hope to host you in the future.

10/10 Excellent

maria

Travelled with partner
The room was excellent and super clean, the hotel was like brand new
Stayed 1 night in Feb 2024
Response from Front Desk Supervisor on 2 Mar 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

8/10 Good

Jenine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Feb 2024
Response from Front Desk Supervisor on 1 Mar 2024
I appreciate your time and want to thank you for contacting the residence by Marriott at Flamingo Crossings. Check in would be upon availability before 4pm. have you here in the One-Bedroom with two Queen Suite the room is separate from the living room.

10/10 Excellent

Liang

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great with family
Stayed 4 nights in Feb 2024
Response from Front Desk Supervisor on 28 Feb 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future

10/10 Excellent

Michael, Jamesville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Resiidence Inn was one of the finest properties I’ve had the opportunity to stay in. I would recommend it to anybody. Thank you for a lovely stay.
Stayed 1 night in Feb 2024
Response from Front Desk Supervisor on 28 Feb 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future

10/10 Excellent

Breanne

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It was quiet and peaceful and our coner king suite was very comfortable. The staff was very acommodating and helpful with keeping us updated on my husband's misplaced luggage via our flight in on Delta that was due to be delivered to the hotel. The complimentary coffee and breakfast in the mornings was a nice bonus. Very accessible to the Disney Parks and a Walgreens right down the street for any other necessities. We would definitely stay here again or recommed it to friends and families.
Stayed 2 nights in Feb 2024
Response from Front Desk Supervisor on 28 Feb 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future

10/10 Excellent

Naylet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very clean place. But the only thing I'm missing is a coffee machine for cappuccinos at the bar.
Stayed 3 nights in Feb 2024
Response from Tina on 23 Feb 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

2/10 Terrible

Manuel

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Tina on 23 Feb 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed.It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly.

10/10 Excellent

Thomas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great convenient place to stay
Stayed 2 nights in Feb 2024
Response from Front Desk Supervisor on 21 Feb 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.