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Reviews of Ramada by Wyndham Kissimmee Hotel

2.5 out of 5
Ramada by Wyndham Kissimmee Hotel
4018 West Vine Street, Kissimmee, FL

Reviews

5.6
Rating 10 - Excellent. 130 out of 999 reviews" "
Rating 8 - Good. 200 out of 999 reviews" "
Rating 6 - Okay. 226 out of 999 reviews" "
Rating 4 - Poor. 213 out of 999 reviews" "
Rating 2 - Terrible. 230 out of 999 reviews" "

5.6/10

Cleanliness

6.0/10

Staff & service

5.2/10

Amenities

5.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Do not stay here terrible service we moved rooms three times first they provided a room with lots of mold on the sheets ceiling and smelled bad. At that point I thought I would sleep in my van rather then sleeping there. They moved us to another room and air conditioner didn’t work then they moved us to another room and card system didn’t work leak in ceiling as well. After 5 days they only cleaned room once. Also did not provide toilet paper or clean towels. Do not stay here!,,
Stayed 7 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019

6/10 Okay

Bonita

Liked: Staff & service
Good location, outdated
Location was good, could be in better condition, and updated. Overall not a bad experience.
Stayed 2 nights in May 2019

4/10 Poor

Disneymom

Travelled with family and small children
Disliked: Cleanliness
They don’t give clean towels every night. I will not be returning back
Stayed 4 nights in May 2019

4/10 Poor

Verified traveller

Disliked: Amenities
Wasn't that clean in the rooms and felt like a spring break hotel
Stayed 2 nights in Apr 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
The property is located central which is very good but the room is deverstating it appears to me that it needs fumigating because when you sleep and get up in the morning your whole body keeps itching with bumps it appears that the bed sheets are not changed
Stayed 14 nights in Apr 2019

2/10 Terrible

Verta

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worse sleep ever
Worse stay ever rooms are run down bed make you fell like you been fighting a wrestling match all night never again
Stayed 2 nights in Apr 2019

2/10 Terrible

Verified traveller

Stayed 5 nights in Apr 2019

4/10 Poor

Raynell

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

6/10 Okay

Hala

NOT BAD, NOT GOOD
Stayed 1 night in Apr 2019

4/10 Poor

LIZA

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

6/10 Okay

LIZA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2019

4/10 Poor

olivia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not worth the price
The hotel is generally run down and desperate for an update. Both the lobby and room areas have older carpeting, cracked and peeling paint, moldy bathroom walls, cracked bathroom counters, and older linens. The doors are by key card, but during our stay the machine was broken for access to ALL rooms. Security had to let us into the room every time we needed to open the door. They came quickly, but it was such an inconvenience. Wouldn't stay here again unless the property is updated.
Stayed 2 nights in Apr 2019

4/10 Poor

Marilyn

Disliked: Staff & service, room comfort
Not good
First impression was front desk screaming at a customer over the phone because the deposit was not refunded, so i hope mine is return which as of today nothing.Employees gave me hard time for pool towels, made me walk back and forward and no one new where towels went, even when i went to laundry they said there in the front so I gave up, room was 2 twin beds when I had reserve for a 2 queen duplex, very uncomfortable bed and had to sleep separated from each other specially when my man is 323 pounds. Elevator not working had to use the stairs, pool was a freezing water the hot jacuzzi did not work. Very bad experience for a weekend get away with fiancé. Been there before and it was good service, such a shame a year after is awful. Every single customer ran into complaining down the hall ways.
Stayed 2 nights in Mar 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2019

2/10 Terrible

mellissa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth it
Room was gross and staff didn’t seem to care. Waited 40 minutes to check in, only one person at the desk. Stained sheets, dirty bathroom, dust all over door, etc see pictures. Will never stay again.
Stayed 2 nights in Mar 2019

6/10 Okay

GUILLERMO

Stayed 1 night in Mar 2019

4/10 Poor

David, Vitginia

Business traveller
Disliked: Property conditions & facilities
2 of 3 locks didnt work, room was mediocre, worn out appearance. Breakfast started at 730, after I had to leave.
Stayed 1 night in Mar 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
The sheets were dirty and the room and bed smelled like mildew
Stayed 2 nights in Mar 2019

2/10 Terrible

Mauricio, São Paulo,Brasil

Quarto sujo, mofado e banheiro com restos de hóspedes anteriores. Cama com lençóis usados e colchão em péssimo estado.
Stayed 12 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool,room,staff,location,value for money,clean feels safe,i recommend stay with family
Stayed 1 night in Mar 2019
Response from Linda on 1 Apr 2019
Thank you for your stay and comments. Hope to see you soon again :)

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
They were pretty firm on the 4pm check in and the front desk employee that I spoke to at 3:00 was fairly curt with me. When I did check in at 4, however, they were much nicer. The room was clean, but the bathroom, especially the tub/shower area looked like someone started to repair it and stopped halfway through. The elevator also looked like a service elevator that was in disrepair.
Stayed 1 night in Mar 2019
Response from Linda F.D. on 1 Apr 2019
We're apologize for the inconvenience, we hope you have a better experience on your next visit. Hope to see you soon :)

10/10 Excellent

Verified traveller

Stayed 4 nights in Mar 2019

6/10 Okay

Justine

Liked: Staff & service
Disliked: Cleanliness
The room was pretty dirty. Saw multiple bugs and the cleanliness of the hotel in general could have been better. Probably won’t stay at this location again.
Stayed 1 night in Mar 2019
Response from Linda F.D. on 1 Apr 2019
I'm sorry you had a bad experience at our Hotel. Hope you come next time you have a better experience. Have a good day! :)

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible hotel
This was the worst hotel I've ever stayed at. The sheets were stained the ceiling was black, the rooms wasnt the same as shown in the pics. Never could get ahold of anyone, and when you did, they never showed up with what you wanted. I left after the first night, and will never go back there again.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay kids enjoyed it and my husband stated that for now on we will start staying there for all our vacations in or Orlando.
Stayed 3 nights in Mar 2019
Response from Linda F.D. on 1 Apr 2019
Wonderful to hear that you had a good time here with us. Hope to see you soon. Have a bless day.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
I would stay again.
The hotel does need a little updating but overall clean and comfortable sized rooms.
Stayed 2 nights in Mar 2019

4/10 Poor

Verified traveller

Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
The stay was not what i expected very disappointed
Stayed 2 nights in Mar 2019
Response from Linda.F.D. on 1 Apr 2019
We're sorry to hear that you ad a bad experience with us, but hope to see you again to change your mind.

10/10 Excellent

lourdes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Bathroom,is terrible the bath tub is disgusting the paint was peeling
Stayed 4 nights in Mar 2019

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service
Nothing at all very disappointing to say the least
Stayed 5 nights in Mar 2019

8/10 Good

Gil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Nayla

Liked: Staff & service, property conditions & facilities, room comfort
The pillowcase was dirty , otherwise everything was ok
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

6/10 Okay

Katie

Travelled with family and small children
Room was "ok", but nothing amazing about it. The sofa bed had no linens and coming back at 12 am from the park, I had to improvise to make sure we all slept comfortably. My telephone in the room didn't work and I had to call the front desk from my personal cell to get more towels. It wasn't terrible, but a few inconveniences. Overall, I would stay again, but they should really look into fixing a few things in the rooms.
Stayed 2 nights in Mar 2019

2/10 Terrible

Verified traveller

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, blood on bed sheets and elevator doesn’t work, Do Not go to Ramada hotel Kissimmee.
Stayed 2 nights in Mar 2019

2/10 Terrible

Verified traveller

Stayed 2 nights in Mar 2019

2/10 Terrible

LB

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Door lock battery dead, consequently key card would not work. Assured maintenance would fix next day. No one fixed. Sink faucet came off in my hand. Attention to detail sorely lacking in maintenance and cleanliness.
Stayed 2 nights in Mar 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Our room101 had mold on curtains ,smelled mouldy, had bugs running around at night, carpet was dirty our socks would be black from walking on carpet. The staff were great!. The manager was very friendly and helpful so was cleaning staff. We have no complaints about the people that work there they did their job very efferently.
Stayed 7 nights in Mar 2019

2/10 Terrible

JoeWojciak

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
STAIRS HAD HOLES AND CAVED IN. OUTSIDE DIRTY. INSIDE SMELLS OFMILDEW. OLD CARPET
Stayed 2 nights in Feb 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Was outdated, carpeting was stained all over. We had a water leak in bathroom so we were assigned another room for
Stayed 3 nights in Mar 2019

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Pool and hot tub was ice cold. Room and bathroom was dirty. Staff was friendly.
Stayed 2 nights in Mar 2019

4/10 Poor

Linda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs a lot of work
This hotel needs an update badly. Not only of the rooms but of their customer service also. I ask for a rollaway bed for my handicap husband, we were traveling with our older son I was told I didn't need that because there was a sofa bed in the room. I don't need them to tell me what I need. we had three adults in the room two bath towels one hand towel and no washcloth. We went and bought washcloths and sheets and pillows from Walmart. They left a half used roll of toilet paper in the bathroom plus one full roll. No vents in the bathroom, the floor felt yucky, the bed had four small pillows on it. The room smelled old, if I hadn't paid for three nights and everything else was booked I would not have stayed here. There were weeds in the flower bed's. The building needs to be pressure washed. The place is not totally neglected but it's not what our family thinks of Wyndham properties.
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

4/10 Poor

Verified traveller

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
it was close to the Kissimmee airport but it was the dumpiest Ramada I have ever stayed in
Stayed 1 night in Mar 2019

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Amenities
The room was decent and clean but the sit conditioner didn’t work. This was not good considering the weather. I froze all night.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Feb 2019

2/10 Terrible

Doreen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

2/10 Terrible

Verified traveller

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
the room was in very bad condition, had a bad smell and the towels are rough and stained
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019