Exterior

Reviews of Hampton Inn Orlando-International Airport

2.5 out of 5
Hampton Inn Orlando-International Airport
5767 T.G. Lee Blvd., Orlando, FL

Reviews

8.8

Excellent

Rating 10 - Excellent. 624 out of 1006 reviews" "
Rating 8 - Good. 219 out of 1006 reviews" "
Rating 6 - Okay. 77 out of 1006 reviews" "
Rating 4 - Poor. 50 out of 1006 reviews" "
Rating 2 - Terrible. 36 out of 1006 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were here for one night stay and I would stay there again. Everything was great.
Stayed 1 night in May 2024

10/10 Excellent

Tara

Stayed 1 night in Apr 2024

8/10 Good

Vans Sandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
That was not a bad experience.
Stayed 1 night in May 2024
Response from angie on 9 May 2024
We're glad you enjoyed your stay with us :)

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the people and the place
Stayed 1 night in May 2024
Response from angie on 9 May 2024
Thank you for staying with us!

8/10 Good

Kenesha

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel need to get the sent of mold
Stayed 1 night in May 2024
Response from angie on 9 May 2024
We appreciate your feedback :)

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Angie on 9 May 2024
We hope to have you back some time :)

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean. Mattress could have been a bit more comfortable
Stayed 1 night in May 2024
Response from Angie on 9 May 2024
We value you and your opinion. We'll keep doing our best to give the best service we can :)

6/10 Okay

Maria

Stayed 1 night in May 2024
Response from angie on 9 May 2024
Thank you for your feedback. We'll keep improving

10/10 Excellent

Eugene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay very convenient
Stayed 1 night in May 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in May 2024

10/10 Excellent

Daniel, Rock Hill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was wonderful for a night before 12 hours of flying. Clean rooms, great staff, and easy to/from access to dining and the airport.
Stayed 1 night in May 2024

10/10 Excellent

Allie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I likes how nice the hotel looked and the everything was clean and I felt comfortable!
Stayed 1 night in Apr 2024
Response from GM on 30 Apr 2024
Dear Allie, It's awesome to hear that you had a great time during your stay! We're glad that you found our accommodations clean and comfy. Your kind words mean a lot to us, and we can't wait to welcome you back again soon! Best, Isaac Vilarim, GM

8/10 Good

sabrania

Liked: Cleanliness
Transportation from airport was provided in a timely matter. Room and property clean. Resturant option within walking distance.
Stayed 1 night in Apr 2024

10/10 Excellent

muneeb

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here because our connecting flight ✈️🛫 was rebooked to the next day.. It was only 5 minutes from airport.. free shuttle from airport to hotel.. hotel to airport.. It is a nice area.. we walked to Walgreens..and alittle further away to ross .. Which was only 15-20 minutes one way.. there are dining options close by.. We might try TGIF or chillis..
Stayed 1 night in Apr 2024
Response from GM on 28 Apr 2024
Dear muneeb, We are so appreciative of your kind review. It is rewarding to know that you enjoyed our convenient location and amenities. Thank you for sharing your experience, and please visit us upon your return to the area. Best, Isaac Vilarim, GM

10/10 Excellent

James L

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room clean, breakfast good, pool is nice
Stayed 1 night in Apr 2024
Response from GM on 28 Apr 2024
Dear James L, Your feedback assists us in our mission to continuously improve our offerings and guest satisfaction, so we thank you for your time in reviewing our hotel. I'm happy to hear of the comfort you experienced due to our cleanliness, awesome pool, and friendly service. Please visit us again soon. Best, Isaac Vilarim, GM

8/10 Good

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was better than most. Thanks for that. The airport pickup shuttle was confusing. We landed in at the airport without knowing whether the airport offers a shuttle. We assumed it did, but we didn't know that for sure. So we looked at the expedia reservation, and found nothing about it. We had to go to the specific hotel's website to see they do have an airport shuttle. But does it run automatically every 15 minutes? Or do we have to call the front desk for it? We didn't know. So we called to find out. -- That information should be included in the reservation on Expedia.
Stayed 2 nights in Apr 2024
Response from GM on 28 Apr 2024
Dear Douglas, Our team strives to provide a pleasant stay. We thank you for writing a review, as your feedback is helpful in obtaining this goal. I was sorry to hear about the confusion around our shuttle. I appreciate you choosing our hotel while in the area, and we hope to see you again on a return visit. Best, Isaac Vilarim, GM

4/10 Poor

Clarissa

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The bathroom was extremely small and the hotel was outdated
Stayed 1 night in Apr 2024
Response from GM on 27 Apr 2024
Dear Clarissa, Thank you for staying with us. I'm sorry that our bathroom and decor were not to your liking. We appreciate your feedback and do take it into consideration as we continually update and improve. It was our pleasure hosting you, and we hope to see you again for a better stay. Sincerely, Isaac Vilarim, GM

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Near restaurants
Stayed 1 night in Apr 2024
Response from GM on 24 Apr 2024
Dear Thomas, Isn't it fantastic to have so many excellent restaurants steps away from our beautiful Hampton Inn? Thank you for your positive review and for recommending our property for a great stay in Orlando. We hope you find a reason to revisit us soon. Best, Isaac Vilarim, GM

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to restaurants
Stayed 1 night in Apr 2024
Response from GM on 24 Apr 2024
Dear Thomas, Isn't it fantastic to have so many excellent restaurants steps away from our beautiful Hampton Inn? Thank you for your positive review and for recommending our property for a great stay in Orlando. We hope you find a reason to revisit us soon. Best, Isaac Vilarim, GM

10/10 Excellent

Marjorie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Dorit

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and easy to access.
Stayed 1 night in Apr 2024
Response from GM on 24 Apr 2024
Dear Dorit, Thank you for choosing Hampton Inns and taking the time to write. I’m happy to hear that our convenient location made for an enjoyable stay worthy of five stars. A return visit is always the best compliment! Best, Isaac Vilarim, GM

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😊
Stayed 1 night in Apr 2024
Response from GM on 22 Apr 2024
Dear Chris, Our team strives to provide a great experience. We thank you for writing a review, as your feedback is helpful in continuing to obtain this goal. We are thrilled to hear your stay was enjoyable. I appreciate you choosing our hotel while in the area, and we hope to see you again on a return visit. Best, Isaac Vilarim, GM

10/10 Excellent

JANICE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just an overnight stay but everything was excellent
Stayed 1 night in Apr 2024
Response from GM on 21 Apr 2024
Dear JANICE, It's lovely to know you enjoyed your stay. Thank you for your time in sharing a review and we hope to see you again. Best, Isaac Vilarim, GM

6/10 Okay

Justin

Travelled with family and small children
Liked: Staff & service
AC unit barely cooled the room, the room is outdated and the beds were not comfortable.
Stayed 2 nights in Apr 2024
Response from GM on 16 Apr 2024
Dear Justin, I apologize that your experience was mediocre. I have taken note and thank you for all your valuable comments regarding your stay. We appreciate your business and hope to serve you better on a return trip. Sincerely, Suzanne Herr, GM

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Very helpful.
Stayed 1 night in Apr 2024
Response from GM on 16 Apr 2024
Dear Kevin, I am glad to hear that your stay was enhanced by our wonderful staff and the helpful service they provide. Thank you for your feedback and your patronage. We hope that every time your travels bring you to the Orlando area, we will be your first choice of lodging. Best, Suzanne Herr, GM

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Apr 2024
Response from GM on 15 Apr 2024
Dear Jesse, It was kind of you to take the time to review our hotel. I’m glad you enjoyed your visit and found our location convenient. We appreciate your choosing us and hope to host you again. Best, Suzanne Herr, GM

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the place
Stayed 1 night in Apr 2024
Response from GM on 14 Apr 2024
Dear Jacqueline, We are thrilled you enjoyed your stay! Thank you for the review, and please visit us again. Best, Suzanne Herr, GM

10/10 Excellent

Joyce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024
Response from GM on 14 Apr 2024
Dear Joyce, It was kind of you to take the time to review our hotel. I’m glad you enjoyed your visit. We appreciate your choosing us and hope to host you again. Best, Suzanne Herr, GM

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

vicky

Liked: Cleanliness
Stayed 1 night in Mar 2024

6/10 Okay

susan

It was a close hotel to the airport and the shuttle service was on time.
Stayed 1 night in Apr 2024
Response from GM on 11 Apr 2024
Dear Susan, I'm sorry to see that your experience with us was not as positive as we would have hoped. We value your feedback and appreciate you choosing us. I assure you that we will work hard to make sure that your next visit is more enjoyable. Thank you for giving us the chance to improve. Sincerely, Suzanne Herr, GM

6/10 Okay

Jennifer

Stayed 1 night in Apr 2024
Response from GM on 11 Apr 2024
Dear Jennifer, Thank you for your time reviewing our hotel; we appreciate your choosing us. We hope to provide you with a WOW experience upon your return to the area. Sincerely, Suzanne Herr, GM

8/10 Good

Robert

Stayed 1 night in Apr 2024

10/10 Excellent

Kathleen

Stayed 1 night in Apr 2024
Response from GM on 27 Apr 2024
Dear Kathleen, Thank you for the great review. It was our pleasure to host you, and we hope to do so again soon. Best, Isaac Vilarim, GM

10/10 Excellent

Natalia Yepez

Liked: Cleanliness, amenities
NA
Stayed 1 night in Mar 2024
Response from GM on 4 Apr 2024
Dear Natalia Yepez, Fantastic! We are so happy that you had a flawless stay and we hope to welcome you back soon. Best, Suzanne Herr, GM

10/10 Excellent

Sonja

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The driver for the hotel, John, went above & beyond to make this a pleasant experience for us.
Stayed 1 night in Mar 2024
Response from GM on 4 Apr 2024
Dear Sonja, We appreciate your exceedingly kind words about John. Thank you for being our valued guest and sharing your heartwarming review. It would be our pleasure to host you again in the future should you return to the area. Best, Suzanne Herr, GM

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived very early morning hours. the front desk agent was so accommodating and helpful. They had a shuttle that was quick to pick us up from the airport.
Stayed 1 night in Mar 2024
Response from GM on 2 Apr 2024
Dear Tammy, We strive to provide excellent customer service, so I am thrilled that you recognized our efforts. Thank you for your business and your recommendation. We appreciate both more than you know. Best, Suzanne Herr, GM

10/10 Excellent

Garth, Dartmouth

Stayed 1 night in Mar 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Parking was easy. Very clean and convenient area to access airport.
Stayed 1 night in Mar 2024
Response from GM on 1 Apr 2024
Dear Elizabeth, Offering clean accommodations and cheerful service are core goals of the staff, so it is great to hear that we delivered. Your feedback is very much appreciated. Thank you for staying at our hotel, and please come see us again. Best, Suzanne Herr, GM

6/10 Okay

Janeen

Liked: Staff & service
The room was fine. Comfortable bed and nice bathroom. There is room for some updating and deep cleaning. The desk chair was beat up, stairs on curtains, the elevators are old, and cleaning things like buttons on the thermostat and bench in the shower.
Stayed 1 night in Mar 2024
Response from GM on 31 Mar 2024
Dear Janeen, We aim to impress, so I'm sorry that your visit was just okay. Your comments, which highlight our successes and areas for improvement, are welcomed as they foster change for the better. Thank you for taking the time to share your review. Sincerely, Suzanne Herr, GM

8/10 Good

Matthew

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Very close to the airport with a 24 hour shuttle to the airport which was handy. Pool is not heated but was still warm enough to use at the end of March. Overall a good experience
Stayed 1 night in Mar 2024
Response from GM on 31 Mar 2024
Dear Matthew, Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit. Best, Suzanne Herr, GM

8/10 Good

Kim

Travelled with partner
Liked: Amenities
Conveniently located, clean, close to airport
Stayed 1 night in Mar 2024
Response from GM on 31 Mar 2024
Dear Kim, Thank you for sharing this review, and we welcome you to visit us again anytime! Best, Suzanne Herr, GM

10/10 Excellent

Juan

Liked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

amy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It really checked all the boxes. Super nice to get picked up at the airport too.
Stayed 1 night in Mar 2024
Response from GM on 30 Mar 2024
Dear amy, I'm glad that all aspects of your stay met your expectations. We can't thank you enough for staying with us, and we hope to host you again soon. Best, Suzanne Herr, GM

8/10 Good

Rocky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Sarah

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Room was not clean, food and crumbs still on desk and furniture from previous guest, had to ask for them to clean it. Employees are kind and helpful however.
Stayed 1 night in Mar 2024
Response from GM on 29 Mar 2024
Dear Sarah, Offering exceptionally friendly service is undoubtedly one of our standards, however, so is providing spotless rooms. I sincerely apologize that we only achieved one of these expectations. Your feedback is appreciated, as we will use it to foster improvement in our goal of providing the best hotel experience in Orlando. Thank you for staying with us, and please come back soon for an improved visit. Sincerely, Suzanne Herr, GM

10/10 Excellent

Mary

Stayed 1 night in Mar 2024
Response from GM on 18 Apr 2024
Dear Mary, We humbly thank you for staying with us and for recommending our hotel. We look forward to your next visit. Best, Hotel Management

10/10 Excellent

Gisela

Liked: Cleanliness, staff & service, property conditions & facilities
Close to restaurants and airport. It’s not 5 stars compared to better hotels but on its category, it’s very nice
Stayed 1 night in Mar 2024
Response from GM on 28 Mar 2024
Dear Gisela, While you didn't feel our hotel was a perfect fit for your travels, the fact that it was still worthy of a five-star rating says a lot. Thank you for being our guest and sharing this great review. We hope to be your first choice for lodging in the area. Best, Suzanne Herr, GM

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was quiet and close the airport.
Stayed 1 night in Mar 2024
Response from GM on 27 Mar 2024
Dear Bryan, I am glad that our convenient proximity to the airport and quiet atmosphere made for a nice stay. Thank you for being our guest and sharing this five-star rating. We look forward to welcoming you back in the future. Best, Suzanne Herr, GM

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was good
Stayed 1 night in Mar 2024
Response from GM on 25 Mar 2024
Dear Ricardo, We humbly thank you for staying with us and recommending our hotel. We look forward to your next visit. Best, Suzanne Herr, GM