All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
I likes how nice the hotel looked and the everything was clean and I felt comfortable!
Allie
Stayed 1 night in Apr 2024
Response from GM on 30 Apr 2024
Dear Allie, It's awesome to hear that you had a great time during your stay! We're glad that you found our accommodations clean and comfy. Your kind words mean a lot to us, and we can't wait to welcome you back again soon! Best, Isaac Vilarim, GM
8/10 Good
sabrania
27 Apr 2024
Liked: Cleanliness
Transportation from airport was provided in a timely matter. Room and property clean. Resturant option within walking distance.
We stayed here because our connecting flight ✈️🛫 was rebooked to the next day..
It was only 5 minutes from airport.. free shuttle from airport to hotel.. hotel to airport..
It is a nice area.. we walked to Walgreens..and alittle further away to ross ..
Which was only 15-20 minutes one way.. there are dining options close by..
We might try TGIF or chillis..
muneeb
Stayed 1 night in Apr 2024
Response from GM on 28 Apr 2024
Dear muneeb, We are so appreciative of your kind review. It is rewarding to know that you enjoyed our convenient location and amenities. Thank you for sharing your experience, and please visit us upon your return to the area. Best, Isaac Vilarim, GM
Dear James L, Your feedback assists us in our mission to continuously improve our offerings and guest satisfaction, so we thank you for your time in reviewing our hotel. I'm happy to hear of the comfort you experienced due to our cleanliness, awesome pool, and friendly service. Please visit us again soon. Best, Isaac Vilarim, GM
The breakfast was better than most. Thanks for that.
The airport pickup shuttle was confusing. We landed in at the airport without knowing whether the airport offers a shuttle. We assumed it did, but we didn't know that for sure. So we looked at the expedia reservation, and found nothing about it. We had to go to the specific hotel's website to see they do have an airport shuttle. But does it run automatically every 15 minutes? Or do we have to call the front desk for it? We didn't know. So we called to find out. -- That information should be included in the reservation on Expedia.
Douglas
Stayed 2 nights in Apr 2024
Response from GM on 28 Apr 2024
Dear Douglas, Our team strives to provide a pleasant stay. We thank you for writing a review, as your feedback is helpful in obtaining this goal. I was sorry to hear about the confusion around our shuttle. I appreciate you choosing our hotel while in the area, and we hope to see you again on a return visit. Best, Isaac Vilarim, GM
4/10 Poor
Clarissa
Travelled with family and small children
26 Apr 2024
Liked: Staff & service
Disliked: Property conditions & facilities
The bathroom was extremely small and the hotel was outdated
Clarissa
Stayed 1 night in Apr 2024
Response from GM on 27 Apr 2024
Dear Clarissa, Thank you for staying with us. I'm sorry that our bathroom and decor were not to your liking. We appreciate your feedback and do take it into consideration as we continually update and improve. It was our pleasure hosting you, and we hope to see you again for a better stay. Sincerely, Isaac Vilarim, GM
Dear Thomas, Isn't it fantastic to have so many excellent restaurants steps away from our beautiful Hampton Inn? Thank you for your positive review and for recommending our property for a great stay in Orlando. We hope you find a reason to revisit us soon. Best, Isaac Vilarim, GM
Dear Thomas, Isn't it fantastic to have so many excellent restaurants steps away from our beautiful Hampton Inn? Thank you for your positive review and for recommending our property for a great stay in Orlando. We hope you find a reason to revisit us soon. Best, Isaac Vilarim, GM
Dear Dorit, Thank you for choosing Hampton Inns and taking the time to write. I’m happy to hear that our convenient location made for an enjoyable stay worthy of five stars. A return visit is always the best compliment! Best, Isaac Vilarim, GM
Dear Chris, Our team strives to provide a great experience. We thank you for writing a review, as your feedback is helpful in continuing to obtain this goal. We are thrilled to hear your stay was enjoyable. I appreciate you choosing our hotel while in the area, and we hope to see you again on a return visit. Best, Isaac Vilarim, GM
Just an overnight stay but everything was excellent
JANICE
Stayed 1 night in Apr 2024
Response from GM on 21 Apr 2024
Dear JANICE, It's lovely to know you enjoyed your stay. Thank you for your time in sharing a review and we hope to see you again. Best, Isaac Vilarim, GM
6/10 Okay
Justin
Travelled with family and small children
16 Apr 2024
Liked: Staff & service
AC unit barely cooled the room, the room is outdated and the beds were not comfortable.
Justin
Stayed 2 nights in Apr 2024
Response from GM on 16 Apr 2024
Dear Justin, I apologize that your experience was mediocre. I have taken note and thank you for all your valuable comments regarding your stay. We appreciate your business and hope to serve you better on a return trip. Sincerely, Suzanne Herr, GM
Dear Kevin, I am glad to hear that your stay was enhanced by our wonderful staff and the helpful service they provide. Thank you for your feedback and your patronage. We hope that every time your travels bring you to the Orlando area, we will be your first choice of lodging. Best, Suzanne Herr, GM
Dear Jesse, It was kind of you to take the time to review our hotel. I’m glad you enjoyed your visit and found our location convenient. We appreciate your choosing us and hope to host you again. Best, Suzanne Herr, GM
Dear Joyce, It was kind of you to take the time to review our hotel. I’m glad you enjoyed your visit. We appreciate your choosing us and hope to host you again. Best, Suzanne Herr, GM
It was a close hotel to the airport and the shuttle service was on time.
susan
Stayed 1 night in Apr 2024
Response from GM on 11 Apr 2024
Dear Susan, I'm sorry to see that your experience with us was not as positive as we would have hoped. We value your feedback and appreciate you choosing us. I assure you that we will work hard to make sure that your next visit is more enjoyable. Thank you for giving us the chance to improve. Sincerely, Suzanne Herr, GM
6/10 Okay
Jennifer
9 Apr 2024
Jennifer
Stayed 1 night in Apr 2024
Response from GM on 11 Apr 2024
Dear Jennifer, Thank you for your time reviewing our hotel; we appreciate your choosing us. We hope to provide you with a WOW experience upon your return to the area. Sincerely, Suzanne Herr, GM
8/10 Good
Robert
8 Apr 2024
Robert
Stayed 1 night in Apr 2024
10/10 Excellent
Kathleen
4 Apr 2024
Kathleen
Stayed 1 night in Apr 2024
Response from GM on 27 Apr 2024
Dear Kathleen, Thank you for the great review. It was our pleasure to host you, and we hope to do so again soon. Best, Isaac Vilarim, GM
10/10 Excellent
Natalia Yepez
3 Apr 2024
Liked: Cleanliness, amenities
NA
Natalia Yepez
Stayed 1 night in Mar 2024
Response from GM on 4 Apr 2024
Dear Natalia Yepez, Fantastic! We are so happy that you had a flawless stay and we hope to welcome you back soon. Best, Suzanne Herr, GM
The driver for the hotel, John, went above & beyond to make this a pleasant experience for us.
Sonja
Stayed 1 night in Mar 2024
Response from GM on 4 Apr 2024
Dear Sonja, We appreciate your exceedingly kind words about John. Thank you for being our valued guest and sharing your heartwarming review. It would be our pleasure to host you again in the future should you return to the area. Best, Suzanne Herr, GM
We arrived very early morning hours. the front desk agent was so accommodating and helpful. They had a shuttle that was quick to pick us up from the airport.
Tammy
Stayed 1 night in Mar 2024
Response from GM on 2 Apr 2024
Dear Tammy, We strive to provide excellent customer service, so I am thrilled that you recognized our efforts. Thank you for your business and your recommendation. We appreciate both more than you know. Best, Suzanne Herr, GM
Staff was very friendly.
Parking was easy. Very clean and convenient area to access airport.
Elizabeth
Stayed 1 night in Mar 2024
Response from GM on 1 Apr 2024
Dear Elizabeth, Offering clean accommodations and cheerful service are core goals of the staff, so it is great to hear that we delivered. Your feedback is very much appreciated. Thank you for staying at our hotel, and please come see us again. Best, Suzanne Herr, GM
6/10 Okay
Janeen
30 Mar 2024
Liked: Staff & service
The room was fine. Comfortable bed and nice bathroom. There is room for some updating and deep cleaning. The desk chair was beat up, stairs on curtains, the elevators are old, and cleaning things like buttons on the thermostat and bench in the shower.
Janeen
Stayed 1 night in Mar 2024
Response from GM on 31 Mar 2024
Dear Janeen, We aim to impress, so I'm sorry that your visit was just okay. Your comments, which highlight our successes and areas for improvement, are welcomed as they foster change for the better. Thank you for taking the time to share your review. Sincerely, Suzanne Herr, GM
Very close to the airport with a 24 hour shuttle to the airport which was handy. Pool is not heated but was still warm enough to use at the end of March. Overall a good experience
Matthew
Stayed 1 night in Mar 2024
Response from GM on 31 Mar 2024
Dear Matthew, Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit. Best, Suzanne Herr, GM
8/10 Good
Kim
Travelled with partner
30 Mar 2024
Liked: Amenities
Conveniently located, clean, close to airport
Kim
Stayed 1 night in Mar 2024
Response from GM on 31 Mar 2024
Dear Kim, Thank you for sharing this review, and we welcome you to visit us again anytime! Best, Suzanne Herr, GM
It really checked all the boxes. Super nice to get picked up at the airport too.
amy
Stayed 1 night in Mar 2024
Response from GM on 30 Mar 2024
Dear amy, I'm glad that all aspects of your stay met your expectations. We can't thank you enough for staying with us, and we hope to host you again soon. Best, Suzanne Herr, GM
Room was not clean, food and crumbs still on desk and furniture from previous guest, had to ask for them to clean it. Employees are kind and helpful however.
Sarah
Stayed 1 night in Mar 2024
Response from GM on 29 Mar 2024
Dear Sarah, Offering exceptionally friendly service is undoubtedly one of our standards, however, so is providing spotless rooms. I sincerely apologize that we only achieved one of these expectations. Your feedback is appreciated, as we will use it to foster improvement in our goal of providing the best hotel experience in Orlando. Thank you for staying with us, and please come back soon for an improved visit. Sincerely, Suzanne Herr, GM
10/10 Excellent
Mary
28 Mar 2024
Mary
Stayed 1 night in Mar 2024
Response from GM on 18 Apr 2024
Dear Mary, We humbly thank you for staying with us and for recommending our hotel. We look forward to your next visit. Best, Hotel Management
Close to restaurants and airport. It’s not 5 stars compared to better hotels but on its category, it’s very nice
Gisela
Stayed 1 night in Mar 2024
Response from GM on 28 Mar 2024
Dear Gisela, While you didn't feel our hotel was a perfect fit for your travels, the fact that it was still worthy of a five-star rating says a lot. Thank you for being our guest and sharing this great review. We hope to be your first choice for lodging in the area. Best, Suzanne Herr, GM
Dear Bryan, I am glad that our convenient proximity to the airport and quiet atmosphere made for a nice stay. Thank you for being our guest and sharing this five-star rating. We look forward to welcoming you back in the future. Best, Suzanne Herr, GM