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The room was dirty with stains on chairs and sheets, and had dank smell. There were other guests outside of their rooms making noise very late in the night. Overall, we did not feel safe at this property.
Pésimo servicio. Luego de reservar habitación llegamos y nos dicen q no hay disponible, pero tampoco nos querían devolver el dinero. No les quedó otras y nos dieron un cuarto con mal olor, sucia y cucarachas. El lugar no es seguro. No volvería ni se lo recomiendo a nadie. un asco
Hotel room was not bad, it’s just there are way to many roaches. most were small, there was one that looked like a beetle it was super scary. they were mainly in the bathroom area.
Slight odor to the room but not noticeable after a few minutes. Room looked to be freshly painted and updated. Older motel but effort has been made to keep it clean. Would stay again since it’s close to the airport.
Upon Entering the room we were greeted by roaches on floor and walls.
We checked out.
The Front desk was unable to provide refund due to Expedia booking.
Spoke to Expedia I was told it was at the discretion of the Hotel.
I spoke to the Manager he suggested that in future I should book a 5 star hotel not stay in cheap hotels and he would not refund me he then hung up the phone.
Interesting since the proximity to the Airport was my reason for the choice.
Communication of staff not acceptable, guest in the lobby paying partial payment and staying hotel,staff asking me to pay 125.00 for deposit fee,i never heard of outrageous price of security deposit.
My wife and I have stayed here numerous times. I am not sure if new owners took over but rooms were always clean with no issues. There is a dock out to the lake were you could go out and see wildlife. It is now closed. There was a lot of roaches in our room and some sort of bug that bit my wife on Christmas. I reported this on checkout and the clerk said I'll report it. Not sorry or any concern. I have photos and wish I could post them.
Front desk lady was nice and friendly. Wanted a hotel close to airport for an early flight, but unfortunately there is a bad roach issue, sink and shower had black mold. We checked out 4 hours early and hung out at airport. Disappointed not alot of choices close to airport.
Verified traveller
Stayed 1 night in Dec 2023
6/10 Okay
shane
Business traveller, Travelled with pets, Travelled with partner
17 Dec 2023
Disliked: Amenities
shane
Stayed 3 nights in Dec 2023
2/10 Terrible
Chris
16 Dec 2023
Chris
Stayed 1 night in Dec 2023
10/10 Excellent
Michael
14 Dec 2023
Liked: Cleanliness, staff & service, room comfort
I like the service and the room was nice and breakfast was good
It look's like they are trying. They unit looks like it has been updated with fresh paint and the linens looked new but my bed sheet had stains on it the fridge and other furniture is very old and upon walking in we killed several cockroaches. We were so nervous about them we left a light on all evening. Our friends in the next unit did not and in the morning had to kill many in their washroom...