Laptop workspace, free WiFi, bed sheets

Reviews of Motel 6 Costa Mesa, CA

2 out of 5
Motel 6 Costa Mesa, CA
1441 Gisler Ave, Costa Mesa, CA

Reviews

7.2

Good

Rating 10 - Excellent. 311 out of 1000 reviews" "
Rating 8 - Good. 281 out of 1000 reviews" "
Rating 6 - Okay. 179 out of 1000 reviews" "
Rating 4 - Poor. 107 out of 1000 reviews" "
Rating 2 - Terrible. 122 out of 1000 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Dmytro

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Sophia CSR on 17 Apr 2024
Dear Guest,Thank you for the 4 out of 5 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcomes our guest's ideas and suggestions. We assure you the best of our services at all times.

4/10 Poor

Kimberly

Travelled with pets, Travelled with group
Liked: Staff & service
Disliked: Amenities
The Wi Fi reception was only average at the front of the hotel. At the back where I was, it was slow and cut out a lot. The back alley where my car and room were had "sketchy " people sitting on the stairs and walking in the alley, making noise- did not appears to be guests. TV choices were terrible. It was in a convenient location- Close to freeway, shopping and dining.
Stayed 14 nights in Mar 2024
Response from Sophia CSR on 7 Apr 2024
Dear Guest,Thank you for your stay. Glad to see that you liked our convenient location. However, we deeply regret the inconvenience you faced during your stay. Your feedback is valuable, and we apologize for falling short of your expectations. We are actively addressing the issues mentioned and are committed to improving our services. We hope to have the opportunity to provide you with a much better experience in the future.

8/10 Good

Janet

Enjoyed our stay
Stayed 1 night in Mar 2024
Response from Sophia CSR on 28 Mar 2024
Dear Guest,Appreciate your 4-star rating! We are glad that you had a nice stay with us. Your stay matters greatly to us, and we appreciate your rating. Your thoughts on what you enjoyed and any suggestions for improvement help us make things even better for you and others in the future. We'd love to have you back again soon!

10/10 Excellent

Eliseo, Norwalk

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sophia CSR on 26 Mar 2024
Dear Guest,Thank you for the 5 out of 5 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcomes our guest's ideas and suggestions. We assure you the best of our services at all times.

2/10 Terrible

Gena

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Im sorry to say this,the room got a lot of cockroach & also bathroom,the bedsheet looks like not clean i got itchy,i can't sleep.Not clean at all.
Stayed 2 nights in Mar 2024
Response from Sophia CSR on 18 Mar 2024
Dear Guest,I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience. We take this quite seriously and will take appropriate steps. Thank you again for taking the time to share this experience and for your valuable business.

10/10 Excellent

juliet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Sophia CSR on 15 Mar 2024
Dear Guest,It is really heartwarming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. Our Team is looking forward to serving you again on your future travels.

6/10 Okay

Larry

Disliked: Amenities
It was ok, first room was unacceptable.
Stayed 1 night in Mar 2024
Response from Sophia CSR on 11 Mar 2024
Dear Guest,We appreciate your business and your time rating your stay. If you wish, you can share your experience in detail and let us know about the pros and cons. We welcome our guest's feedback, both positive and negative, to improve our services.

2/10 Terrible

Danielle

Disliked: Staff & service
The owner doesn’t seem interested in returning customers just flipping rooms for the night.
Stayed 2 nights in Mar 2024
Response from Sophia CSR on 7 Mar 2024
Dear Guest,We are sad to see this 1-star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.

10/10 Excellent

Joan-Carol

Stayed 2 nights in Feb 2024
Response from Sophia CSR on 26 Mar 2024
Dear Guest,It is really heartwarming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. Our Team is looking forward to serving you again on your future travels.

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the nicest Motel 6 I have stayed in. Room was clean and interior was nice. Good selection of food surrounding the area as well. Highly recommend!
Stayed 1 night in Feb 2024
Response from Sophia CSR on 26 Feb 2024
Dear Guest,Appreciate your rating and review. Receiving an astonishing 5-star rating and review is a real victory for our hotel. We get inspired by the great feedback and comments we receive from the guests like you! Our Team hopes to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

4/10 Poor

Benjamin

Stayed 3 nights in Jan 2024
Response from Sophia CSR on 21 Mar 2024
Dear Guest,We are sad to see this 2-star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.

2/10 Terrible

Abigail Lopez

Disliked: Cleanliness, property conditions & facilities
Staff was nice and helpful but the room was infested with cockroaches, it’s a shame that the hotel is in a nice area with a lot of places around but the cockroaches are a big NO to stay in there.
Stayed 1 night in Feb 2024
Response from Sophia CSR on 20 Feb 2024
Dear Guest,I appreciate your positive feedback about the staff's friendliness and helpfulness. However, I'm genuinely sorry to hear about the issue with cockroaches in your room. We take such matters seriously and are actively addressing the situation to ensure a more pleasant experience for our guests. Thank you for bringing it to our attention, and we hope to have the opportunity to make it right in the future.

8/10 Good

James

Liked: Cleanliness, property conditions & facilities
the first room we got smelled smoky. There was no coffee in the morning until the staff made it.
Stayed 1 night in Feb 2024
Response from Sophia CSR on 5 Feb 2024
Dear Guest,We appreciate your 4-star rating and thoughtful feedback. We apologize for the initial inconvenience with the smoky odor and thank you for your patience. It's reassuring that our staff promptly addressed the coffee situation. Your insights are valuable for our improvement, and we look forward to the opportunity to welcome you back for an enhanced experience.

2/10 Terrible

Polett

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I needed a place to refresh and rest, before going to work that night. I checked in @2ish and left 4 hrs later. I was given a room that didn't seem ready for use, mini fridge was in the middle of floor seemed like it was being worked on. I didn’t care too much to tell the clerk , since I was only going to be there a few hours . I was extremely tired, I showered , took a nap and when I woke up @6 pm to get ready for work. I was disgusted to see roaches!!! this room was infested with roaches . There were roaches on the floor, walls , ceilings. I also noticed that there was BLOOD STAINS ON THE SHEETS. I took pictures and told the clerk how unacceptable this was… she was kind and apologized gave me the general managers name and number . Mr. Eddie . Mr. Eddie was the person who gave me that room to begin with!!! Long story short … I don’t recommend this property!
Stayed 1 night in Jan 2024
Response from Sophia CSR on 3 Feb 2024
Dear Guest,I want to extend my sincere apologies for the numerous issues you experienced during your stay. This is certainly not the level of service we strive for, and I'm truly sorry for the inconvenience and discomfort it caused you. Your detailed feedback is valuable, and I assure you we will address each of these concerns with the utmost urgency. Rest assured that this is not representative of the standard we aim to provide. I'm grateful for your patience and understanding, and I hope you will consider giving us another chance to exceed your expectations in the future.

10/10 Excellent

quality

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Thanks 🙏
Stayed 1 night in Jan 2024
Response from Sophia CSR on 3 Feb 2024
Dear Guest,It is really heartwarming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. Our Team is looking forward to serving you again on your future travels.

10/10 Excellent

Wendy Jia Men

Stayed 2 nights in Dec 2023
Response from Sophia CSR on 11 Feb 2024
Dear Guest,It is really heartwarming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. Our Team is looking forward to serving you again on your future travels.

10/10 Excellent

Charlestadt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Jan 2024
Response from Sophia CSR on 22 Jan 2024
Dear Guest,Thank you for taking the time to share your wonderful 5-star rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

10/10 Excellent

Charlestadt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Jan 2024
Response from Sophia CSR on 22 Jan 2024
Dear Guest,Thank you for an excellent 5-star rating. We are glad that you had a nice stay with us and always welcome our guest's ideas and suggestions. We would love to host you again.

10/10 Excellent

Justin

Stayed 6 nights in Jan 2024
Response from Sophia CSR on 22 Jan 2024
Dear Guest,Thank you for the 5 out of 5 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcomes our guest's ideas and suggestions. We assure you the best of our services at all times.

10/10 Excellent

Charlestadt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Jan 2024
Response from Sophia CSR on 14 Jan 2024
Dear Guest,It is really heartwarming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. Our Team is looking forward to serving you again on your future travels.

10/10 Excellent

Charlestadt

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Jan 2024
Response from Sophia CSR on 12 Jan 2024
Dear Guest,Thank you for the 5 out of 5 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcomes our guest's ideas and suggestions. We assure you the best of our services at all times.

10/10 Excellent

Charlestadt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place. So easy to deal with!
Stayed 1 night in Jan 2024
Response from Sophia CSR on 10 Jan 2024
Dear Guest,Thank you for the glowing 5-star review! We're thrilled to hear that you love our place and find it easy to deal with. Your satisfaction is our priority, and we look forward to serving you again soon!

10/10 Excellent

Charlestadt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Jan 2024
Response from Sophia CSR on 9 Jan 2024
Dear Guest,Thank you for the 5 out of 5 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcomes our guest's ideas and suggestions. We assure you the best of our services at all times.

10/10 Excellent

Charlestadt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to deal with.
Stayed 1 night in Jan 2024
Response from Sophia CSR on 10 Jan 2024
Dear Guest,It is really heartwarming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. Our Team is looking forward to serving you again on your future travels.

10/10 Excellent

Winnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great access to all the fun things in the area
Great access to food, shopping and the 405, 73 and 55 freeways. I stayed with my dogs several times and it is a very dog friendly Motel 6 and the patrons with dogs are very good at cleaning up after their dogs and keeping them quiet.
Stayed 7 nights in Dec 2023
Response from Sophia CSR on 10 Jan 2024
Dear Guest,Thank you for the fantastic 10-star rating! We're thrilled to hear you enjoyed our convenient location near food, shopping, and major freeways. It's wonderful that you and your dogs felt welcome at our dog-friendly Motel 6. We appreciate your acknowledgement of the responsible pet owners who help maintain a clean and quiet environment. We look forward to welcoming you and your furry friends back for another enjoyable stay!

2/10 Terrible

Ricardo

Response from Sophia CSR on 9 Feb 2024
Dear Guest,We are sad to see this 1-star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.

10/10 Excellent

you

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2023
Response from Sophia CSR on 9 Jan 2024
Dear Guest,It is really heartwarming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. Our Team is looking forward to serving you again on your future travels.

10/10 Excellent

Charlestadt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 6 nights in Dec 2023
Response from Sophia CSR on 10 Jan 2024
Dear Guest,We were delighted to be your hosts recently, thank you for choosing to stay with us. It is heartwarming to receive a 5-star rating from our guests. We are glad that you had a nice stay with us. Our Team is looking forward to serving you again on your future travels.

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Sophia CSR on 9 Jan 2024
Dear Guest,We appreciate the 8-star rating of your stay. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Tran

Stayed 5 nights in Dec 2023
Response from Sophia CSR on 23 Jan 2024
Dear Guest,It is really heartwarming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. Our Team is looking forward to serving you again on your future travels.

10/10 Excellent

Denis Ezequiel

Stayed 1 night in Dec 2023
Response from Sophia CSR on 22 Jan 2024
Dear Guest,It is really heartwarming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. Our Team is looking forward to serving you again on your future travels.

8/10 Good

Lance

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Sophia CSR on 1 Jan 2024
Dear Guest,Thank you for the 4 out of 5 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcome our guest's ideas and suggestions. We assure you the best of our services at all times.

8/10 Good

Verified traveller

Liked: Cleanliness
Great value for the price. Would stay here again!
Hotel was clean. Modern, updated motel 6. Shower was nice. Sink area was nice. Kind of sketchy people staying there. Saw a prostitute leaving in the morning same time we left to go get breakfast. That was awkward. Beds were uncomfortable and the metal piece underneath is very loud and annoying when it’s hit by your foot. That’s my one complaint. We never saw any roaches or bugs. So they must have gotten a better pest control. Overall, happy with the stay and the price.
Stayed 2 nights in Dec 2023
Response from Sophia CSR on 28 Dec 2023
Dear Guest,Our team appreciates the 8-star rating of your stay. We're delighted to hear that you found our motel clean, modern, and well-maintained. We appreciate your positive comments about the shower and sink areas. However, we apologize for any discomfort caused by the beds, and we'll certainly look into the issue with the metal piece. We strive to ensure a safe environment for all guests and appreciate your feedback. We hope to welcome you back for another positive stay in the future.

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Sophia CSR on 26 Dec 2023
Dear Guest,It is really heartwarming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. Our Team is looking forward to serving you again on your future travels.

2/10 Terrible

shane

Disliked: Staff & service
the general manager wont let .e rent a room because the last time i rented a room there the shower head was all loose spraying water everywhere. so i unscrewed it and forgot to screw it back in when i left and they accused me of breaking it. i rent a room. everyother week there and they are going to let .e rent a room at 100bucks a night over a 24 dollar shkwerhead
Stayed 1 night in Dec 2023
Response from Sophia CSR on 26 Dec 2023
Dear Guest,We regret that you had an unpleasant experience at our property and never want our guests to have such kind of experience. We will investigate this issue and take the required measures. Our Team hopes to serve you better in the future.

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decor
Looks like they changed the color scheme again . I remember a year or two ago they had some loud retro orange colors going before. Now they have black walnut looking desk colors and marble looking bathroom counter and shower walls.
Stayed 3 nights in Dec 2023
Response from Sophia CSR on 18 Dec 2023
Dear Guest,We deeply appreciate your outstanding 10-star review! It brings us immense joy to know that you value the thoughtful design changes we've made. Our goal is to craft a visually pleasing and inviting atmosphere, and we're ecstatic that you not only recognized but also relished the recent enhancements. Your feedback holds great significance for us, and we eagerly anticipate further enriching your experience in the days ahead!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone is so friendly and helpful here. I look forward to any length of stay here. Thank you, Motel 6 on Gisler Ave!
Stayed 1 night in Dec 2023
Response from Sophia CSR on 18 Dec 2023
Dear Guest,Thank you for your glowing 10-star review! We're thrilled to hear that our team at Motel 6 on Gisler Ave made your stay enjoyable. Our goal is to provide a friendly and helpful experience, and we're delighted that you look forward to staying with us. Your kind words mean a lot to us. We can't wait to welcome you back for another fantastic stay!

10/10 Excellent

Ashley

Liked: Cleanliness
Good customer service
Stayed 1 night in Dec 2023
Response from Sophia CSR on 18 Dec 2023
Dear Guest,It is really heartwarming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. Our Team is looking forward to serving you again on your future travels.

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
The wifi internet was a big issue going in and out...PLEASE CALL THE INTERNET PROVIDER AND FIX WIFI...THANKS 😊 EVERYTHING ELSE WAS GREAT 😉👌
Stayed 4 nights in Dec 2023
Response from Sophia CSR on 18 Dec 2023
Dear Guest,Thank you for your feedback! We appreciate your positive comments about the overall experience. We've taken note of the WiFi issue and are actively working to resolve it. Our team will contact the internet provider to ensure a more stable connection. We apologize for any inconvenience and thank you for bringing it to our attention.

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for a night or two
This is a no frills hotel but it was a great location. The staff was friendly and helpful. I will be back.
Stayed 2 nights in Dec 2023
Response from Sophia CSR on 12 Dec 2023
Dear Guest,Thank you for your positive feedback! We're thrilled to hear that you enjoyed our friendly and helpful staff. Glad to see that you liked our location. We strive to provide exceptional service to all of our guests. Our team appreciates your 10/10 star rating! We are infinitely grateful that you will choose us again. We are waiting to welcome you back soon!

2/10 Terrible

Vanessa

Stayed 1 night in Dec 2023
Response from Sophia CSR on 13 Dec 2023
Dear Guest,We are sad to see this 1-star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.

10/10 Excellent

Karen

Stayed 1 night in Dec 2023
Response from Sophia CSR on 8 Dec 2023
Dear Guest,We were delighted to be your hosts recently, thank you for choosing to stay with us. It is heartwarming to receive a 10-star rating from our guests. We are glad that you had a nice stay with us. Our Team is looking forward to serving you again on your future travels.

10/10 Excellent

Mamo D.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upgrades to the rooms are beautiful. Color.
Stayed 1 night in Nov 2023
Response from Sophia CSR on 28 Nov 2023
Dear Guest,Thank you for your glowing 5-star review! We're delighted to hear that you appreciate the beautiful upgrades to our rooms, especially the vibrant color choices. Your positive feedback means a lot to us, and we look forward to welcoming you back for more memorable experiences!"

8/10 Good

Reiko

Stayed 28 nights in Oct 2023
Response from Sophia CSR on 18 Dec 2023
Dear Guest,Thank you for the 4 out of 5 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcomes our guest's ideas and suggestions. We assure you the best of our services at all times.

10/10 Excellent

Lisa

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kindness very welcoming
Stayed 4 nights in Nov 2023
Response from Sophia CSR on 27 Nov 2023
Dear Guest,Thank you so much for your kind words and the 5-star rating! We're delighted to hear that you found our staff welcoming and experienced kindness during your visit. We look forward to serving you again soon!

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favorite place to stay. Why? Because it is a very cool site. Restaurants are everywhere. “In N Out” right across the street. “Denny’s in front. “Cain’s & McDonalds” a hop skip n jump. “Target” up the street. A 20 minute slow walk. Great to stretch the legs. A cool place to stay. Harbor Boulevard is right outside. Take a bus courtesy of “OCTD- Bus Schedule” for a small fee. Travel all over Orange county for next to nothing. Check everything out.
Stayed 2 nights in Nov 2023
Response from Sophia CSR on 28 Nov 2023
Dear Guest,We're delighted to receive your fantastic 5-star review! It brings us joy to know that our location holds a special place in your preferences. The convenience of having a variety of restaurants nearby, including favorites such as "In-N-Out" and "Denny's," seems to have added to your positive experience. It's also great to hear that you appreciate the proximity to popular spots like "Cain's & McDonald's" and "Target." The idea of exploring Orange County with the help of the OCTD bus schedule sounds like a fantastic plan! We value your positive feedback and eagerly anticipate the opportunity to host you again in the future.

4/10 Poor

Laura

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Nov 2023
Response from Sophia CSR on 22 Nov 2023
Dear Guest,We were delighted to be your hosts recently, thank you for choosing to stay with us. Since you have rated us below 5; I am concerned about the issues you encountered during your visit. We always strive to make our guests stay superior, and we regret that this was not your case. I welcome all your honest comments; whether it is positive or negative to improve our services.

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was good. Bed needed to be updated. A little rough. The smell when we came in smelled like cigarette smoke. It was quiet outside and felt safe
Stayed 2 nights in Nov 2023
Response from Sophia CSR on 21 Nov 2023
Dear Guest,Thank you for your 8-star rating and valuable feedback! We're glad to hear that your stay was enjoyable overall. We appreciate your input about the bed and apologize for any inconvenience. Our team will look into updating it. We're also addressing the issue of the lingering cigarette smell to ensure a fresh environment for all guests. It's great to know you felt safe and enjoyed a quiet stay. We hope to welcome you back for an even better experience in the future.

10/10 Excellent

Debra J

Stayed 2 nights in Nov 2023
Response from Sophia CSR on 15 Nov 2023
Dear Guest,Thank you for the 10 out of 10 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcome our guest's ideas and suggestions. We assure you the best of our services at all times.

8/10 Good

Debra

Stayed 3 nights in Nov 2023
Response from Sophia CSR on 13 Nov 2023
Dear Guest,We appreciate the 8-star rating of your stay. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.