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Reviews of Ayres Hotel Fountain Valley

3 out of 5
Ayres Hotel Fountain Valley
17550 Brookhurst Street, Fountain Valley, CA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 805 out of 1021 reviews" "
Rating 8 - Good. 160 out of 1021 reviews" "
Rating 6 - Okay. 30 out of 1021 reviews" "
Rating 4 - Poor. 13 out of 1021 reviews" "
Rating 2 - Terrible. 13 out of 1021 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Viet, Renton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and parking
Stayed 3 nights in Apr 2024

10/10 Excellent

Lucia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe. Quiet. Clean. Nice people! Nice place!
Stayed 3 nights in Apr 2024

10/10 Excellent

Vily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe
Stayed 1 night in Apr 2024

10/10 Excellent

Richard

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Apr 2024

10/10 Excellent

Norie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Vily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe , convenient, quiet,
Stayed 2 nights in Apr 2024

10/10 Excellent

Madasamy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent room and friendly staff!
Stayed 1 night in Apr 2024

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
I like that parking is free here.
Stayed 2 nights in Apr 2024

10/10 Excellent

Emilio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Spoons was awesome and breakfast was great too
Stayed 1 night in Apr 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the cleanliness and cheerful staff. 😊
Stayed 1 night in Apr 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Dawnette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars! Beautifully decorated, conveniently located, comfortable beds, huge bath tub, and it had that brand new car smell making this property feel super clean! We will definitely book again.
Stayed 1 night in Apr 2024

10/10 Excellent

Ana

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was good, the room was very clean and comfortable. Breakfast is included and it is good food. Quiet hotel.
Stayed 2 nights in Mar 2024

8/10 Good

jackie

Liked: Cleanliness, staff & service, property conditions & facilities
No more Tesla chargers, they changed to something that doesn’t work. The only reason I came back to this hotel is the charger, I don’t think I will stay here again.
Response from General Manager on 5 Apr 2024
Dear Jackie, Thank you for providing feedback based on your recent stay. I sincerely apologize for any inconvenience you may be facing with our electric vehicle charging system. The system we have in place offers the option to either download the phone app or use the program as a guest, which does not require you to sign in. We understand the importance of providing functional charging options and regret any frustration this process may have caused. Your feedback is valuable, and we will do our best to better assist future guests with navigating our system. Please let our team know if you are ever in need of further assistance. We hope to have the opportunity to welcome you back for the 5-star accommodations you are most familiar with sometime soon. Sincerely, John Mathews General Manager

10/10 Excellent

Angelica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I frequent this hotel when staying in the LA/OC area and they are always top notch. The staff are friendly and accommodating, rooms are always clean and in order, breakfast is always tasty. It is a great experience to stay here every time.
Stayed 2 nights in Mar 2024

10/10 Excellent

Ullanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. Clean and comfortable, staff are attentive and friendly. Breakfast is the usual hotel setup but the staff are really attentive- she made the eggs fresh, and added extra items like French Toast. Close to the highway, a giant mall and Newport Beach which was perfect for us.
Stayed 2 nights in Mar 2024

8/10 Good

Lynn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for where we needed to be. Loved the breakfast but wished it had a little more variety.
Stayed 4 nights in Mar 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Great services.
Stayed 1 night in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to come back for a work trip and I knew I had to come back to this hotel. The staff is wonderful and friendly.
Stayed 2 nights in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The atmosphere and the staff at this location is wonderful
Stayed 4 nights in Mar 2024

8/10 Good

moussoulimi, Fort Worth

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service!
Stayed 5 nights in Mar 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

Jackson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Nice rooms, and pretty good complimentary breakfast. Only complaint we had was the location. Right next to the highway so it was a little loud at night.
Stayed 2 nights in Mar 2024

10/10 Excellent

Vily Anh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and kitchen staffs are very friendly
Stayed 2 nights in Mar 2024

10/10 Excellent

Tae Sung, Bellevue

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice boutique hotel with a clean outdoor pool and jacuzzi. Just didn't have enough time to enjoy either one. Friendly staff and downstairs restaurant has a great tequila penne pasta dish!
Stayed 5 nights in Mar 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very clean and quiet property and close to where we attended an event in Huntington Beach
Stayed 1 night in Mar 2024

10/10 Excellent

Adriana

Liked: Cleanliness, property conditions & facilities
Great hotel
Stayed 1 night in Mar 2024

8/10 Good

Loi

Liked: Cleanliness, staff & service, property conditions & facilities
It’s is clean and quiet. I love it. I’ll come back.
Stayed 2 nights in Mar 2024

10/10 Excellent

Uyen

Stayed 3 nights in Feb 2024

8/10 Good

Patrice

Very nice, except the dinner restaurant Spoons, which was poor.
Stayed 12 nights in Feb 2024

10/10 Excellent

Adam

Stayed 2 nights in Mar 2024

6/10 Okay

Shannon

Travelled with family
Couch bed was awful. Very thin, squeaky, lumpy, felt every spring. Asked for additional blanket for more comfort and was denied. Said 2 blankets only per room, Even though we had a room that slept 4 guests. King bed was comfortable. Room was clean.
Stayed 1 night in Mar 2024
Response from General Manager on 7 Apr 2024
Dear Shannon, Thank you for taking the time to write a review based on your recent stay. We are glad you were satisfied with the cleanliness of our guest rooms. I sincerely apologize for any inconvenience you may have encountered regarding the comfort of the sofa sleeper and the other amenities we offer. We strive to provide exceptional accommodations and appreciate your feedback, as we can use it to improve for future guests. If you are ever in the area again, we hope to have the opportunity to welcome you back for a 5-star visit.Sincerely, John Mathews General Manager

6/10 Okay

Micah

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from General Manager on 5 Apr 2024
Dear Micah, Thank you for rating your recent stay! Although we wish you had an exceptional experience, we appreciate our feedback and hope to have the chance to welcome you back for an improved visit sometime soon. Sincerely, John Mathews General Manager

10/10 Excellent

CHARLES

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great about the hotel and the staff. Very friendly and accommodating staff. Will for sure stay there again.
Stayed 2 nights in Feb 2024

10/10 Excellent

Vasile

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel exceeded my expectations. It was clean with comfortable beds and good water pressure in the shower. Even the breakfast was good, and the coffee was decent.
Stayed 1 night in Mar 2024

10/10 Excellent

Lillian, Brooklyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff made an effort to make our kids feel special. Nice touch. Thank you.
Stayed 6 nights in Feb 2024

10/10 Excellent

Jamie, Huntington Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and the room was very nice
Stayed 1 night in Feb 2024

10/10 Excellent

Hao

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second tim staying at this location. Location is clean, staff is really nice. Coffee at front desk makes it great for grab and go in the morning. Kid friendly with breakfast.
Stayed 3 nights in Feb 2024

10/10 Excellent

Linda

Liked: Property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Chantel

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was beautiful! The staff was so kind and attentive and it was a great location to get everywhere in OC!
Stayed 3 nights in Feb 2024

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. Very spacious rooms.
Stayed 1 night in Feb 2024

10/10 Excellent

Terry, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean! clean! clean! Breakfast and parking included that's a plus. Been here many times, never disappointed. Would recommend this to anyone. A shout out to the team. Great job. 👍 👏
Stayed 9 nights in Feb 2024

10/10 Excellent

Allyse

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean, updated, and quiet. The included breakfast had a variety of options.
Stayed 3 nights in Feb 2024

10/10 Excellent

John

Stayed 3 nights in Feb 2024

10/10 Excellent

Simmi

Stayed 3 nights in Feb 2024

10/10 Excellent

katy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
this stay was excellent! very clean facility & great staff!
Stayed 2 nights in Feb 2024

6/10 Okay

N

Disliked: Staff & service
Stayed 1 night in Feb 2024
Response from General Manager on 27 Feb 2024
Dear Valued Guest, Thank you for rating your recent stay! Although we wish you had a 5-star visit, we appreciate your feedback and hope to have the chance to welcome you back for an improved experience sometime soon.Sincerely, John Mathews General Manager

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very welcoming.
Stayed 1 night in Feb 2024

8/10 Good

KY

Travelled with family
Room is clean , breakfast was excellent. The staffs of breakfast are so nice. Bich Chu and the breakfast staff made a great beef soup on Saturday morning
Stayed 4 nights in Feb 2024