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Reviews of Anaheim National Inn

2 out of 5
Anaheim National Inn
2784 W Lincoln Ave, Dale Ave cross street, Anaheim, CA

Reviews

5.6
Rating 10 - Excellent. 59 out of 351 reviews" "
Rating 8 - Good. 64 out of 351 reviews" "
Rating 6 - Okay. 73 out of 351 reviews" "
Rating 4 - Poor. 50 out of 351 reviews" "
Rating 2 - Terrible. 105 out of 351 reviews" "

5.8/10

Cleanliness

6.2/10

Staff & service

6.4/10

Amenities

5.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Liliana

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from GM on 30 Jan 2024
We appreciate your positive feedback about our hotel Anaheim National Inn. We do take pride in catering to our guests’ needs the best way we can. We look forward to seeing you again.Thank you.

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the stay
Staff was very friendly, check in and out was super quick and easy. Room was nice, everything was great for our needs. My only concern was how tight parking was, but well stay again for sure!
Stayed 2 nights in Dec 2023
Response from GM on 27 Dec 2023
Dear guest,We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to call us.Thank you.

8/10 Good

Angelita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient
Stayed 2 nights in Nov 2023
Response from GM on 1 Dec 2023
Dear Angelita,We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to call us.Thank you.

4/10 Poor

Andrea

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Liked the location and price, didn’t like the maintenance (old and dirty).
Stayed 1 night in Nov 2023
Response from GM on 10 Nov 2023
Thank you for staying with Anaheim National Inn. We have all renovated rooms. If you felt our room is old and dirty, you should call our motel office right away. The way we didn't charge you any room deposit, we would upgrade your room right away if you called us about old and dirty room. Thank you for your review.

2/10 Terrible

Cat

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wasn't even able to check-in. The on-site manager was very rude and told me to get off the property! I was completely appalled at his horrible attitude. I also checked the cleanliness of the pool and it was absolutely disgusting! I will never ever come back here! It was the worst hotel check-in experience of my entire life!!
Stayed 1 night in Oct 2023
Response from GM on 5 Nov 2023
Guest never come to check in at the hotel, so we already issued the refund.

6/10 Okay

Sophia

Liked: Staff & service
The price was fair for what I needed for a one night stay. I would consider it an option again. I think some things could be cleaned a little more like the rack with the hangers had some odd brown spots. The person at check in was really nice.
Stayed 1 night in Sep 2023
Response from GM on 28 Sept 2023
Thank you for your reviews.We immediately took action and cleaned the spots on the hanger rack. We really apologize for that.We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to call us.Thank you.

8/10 Good

Frank

Liked: Cleanliness, staff & service, room comfort
Perfect for what I needed
I went to a 2-day music festival, and just needed to stay overnight. Got there shortly after check-in time started. Staff was friendly. Was assigned a parking spot, which was nice. Didn't have to worry about finding a spot when I got back to the show. Didn't know there'd be a fridge and microwave in my room. Bed wasn't all that comfortable, but better than the mattress at the last place I stayed at. Went to the show. Got back around midnight. No craziness going on in the neighborhood. Was able sleep soundly. Checked out by 11 am. Would stay here again.
Stayed 1 night in Sep 2023
Response from GM on 22 Sept 2023
Dear Frank, We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to call us. We are going to improve better mattress, Thank you for your suggestion. Thank you.

10/10 Excellent

Rene

Stayed 1 night in Sep 2023
Response from GM on 13 Sept 2023
Dear Rene, We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to call us.Thank you.

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very polite courteous and more than willing to help the view is nice the room was spectacular comfortable and very clean
Stayed 1 night in Sep 2023
Response from GM on 5 Sept 2023
Thank you John for staying at Anaheim National Inn. We always give the priority to our valued guest, and you experienced it during your stay. Thank you for your reviews.

2/10 Terrible

Tony

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from GM on 1 Sept 2023
Thank you for staying at Anaheim National Inn.Please share your experience, so we can look in it and take care to solve the problem.Thank you for your reviews.

4/10 Poor

Yira

Disliked: Staff & service, property conditions & facilities
No guest allowed if not there for check in and the delivery of message was a bit harsh from female front desk worker.
Stayed 1 night in Aug 2023
Response from GM on 8 Aug 2023
Thank you for staying at Anaheim National Inn.We are sorry that you felt inconvenience about not allowing Extra Guest and about our guest policies. You can choose room type and number of beds as per your total guests at reservation time. We have setup for Auto reply message and it's delivered right after completing reservation. It has all details.Thank you.

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from GM on 8 Aug 2023
Dear Jose, We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. We look forward to seeing you again.Thank you.

10/10 Excellent

Estevan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was friendly and the room was nice and clean!
Stayed 1 night in Jul 2023
Response from GM on 31 Jul 2023
Thank you Estevan for your reviews.We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to book the room at our hotel, through Expedia.We look forward to seeing you again.Thank you.

6/10 Okay

Marat

Stayed 1 night in Jul 2023
Response from GM on 29 Jul 2023
Dear Guest. We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. We look forward to seeing you again.Thank you.

10/10 Excellent

Venise

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from GM on 28 Jul 2023
Dear Guest Venise, We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. Thank you for staying with Anaheim National Inn. We look forward to seeing you again to serve you better services.Thank you.

2/10 Terrible

Andrea

Disliked: Cleanliness, staff & service, property conditions & facilities
My reservation was for a non-smoking room and when I checked in, they gave me a smoking room which smell horrible, I was not even able to sleep due to the smell. One night there was enough to never come back. Also, the room was very dirty. Do not stay here.
Stayed 1 night in Jul 2023
Response from G.M. on 24 Jul 2023
Thank you for staying with Anaheim National Inn.Sorry for your inconvenience but, you yourself reserved a smoking room (see your reservation with Expedia that they sent right after you made a reservation). At check in time, we explained that you had a smoking room reserved and you did not complain or say anything at that time. If you had said that you wanted a non smoking room we would have been happy to change your room if it was available. All of our rooms are neat and clean.Thank you again for your reviews.

6/10 Okay

sonia

Stayed 2 nights in Jul 2023
Response from GM on 24 Jul 2023
Dear Guest. We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. We look forward to seeing you again.Thank you.

2/10 Terrible

Kami

Stayed 4 nights in Jul 2023
Response from GM on 8 Aug 2023
Thank you for staying at Anaheim National Inn.Please explain your complaint so we can improve that problems.Thank you.

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Rude check in staff.
Stayed 1 night in Jul 2023
Response from GM on 17 Jul 2023
Thank you for staying with us.

2/10 Terrible

Daniel

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
First off the manager is a disrespectful, misleading crook. We booked for 2 travelers, which was declared through Expedia AND the motel. I checked in and was waiting for my friend to arrive as they were a couple of hours behind, of which I let the manager know BEFORE checking in. I get settled and walk to the nearest pub for a beer. When my friend was set to arrive I left and went to check with the manager to see where they should park as we were assigned parking and did not want to take anyone else's space. He informed me there is only one spot per reservation. I ask if I can PAY for an additional spot. He starts yelling and say all the spots are full (a complete lie there were 11 spots available all night). When I told him that I would like a refund, he refused saying there's no refunds. I remind him that I purchased trip insurance through Expedia and would need A COPY of the contract to file a claim, to which he said he would call the cops. I call Expedia as there is no way to finish the claim without corresponding paper work, and after 2 HOURS, Expedia was able to get a claim filed for me. That to me screams fraudulent behavior so I reported him to the BBB. As far as the room? Cigarette burns everywhere, small, dirty. And there were at least 3 roaches crawling around. I am lucky I got my $100 cash deposit back but honestly worst experience at any motel in orange county, period. I don't know how this lazy, disrespectful cheat has a business license, IF he has one...
Stayed 1 night in Jul 2023
Response from GM on 28 Jul 2023
Thank you for your reviews.

6/10 Okay

Jose

Stayed 1 night in Jul 2023
Response from GM on 5 Aug 2023
Dear Guest. We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. We look forward to seeing you again.Thank you.

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from GM on 26 Jun 2023
Dear Iris. We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. We look forward to seeing you again.Thank you

10/10 Excellent

Jon

Travelled with family
Liked: Staff & service, property conditions & facilities
Looks like new owner or management is really trying to clean the place up, and staff is very friendly and professional. The room was a little dirty, but not terrible for a smoking room
Stayed 1 night in Jun 2023
Response from GM on 26 Jun 2023
Dear Jon. We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. We look forward to seeing you again.Thank you

6/10 Okay

Ricardo

Travelled with family
Parking was very limited.
Stayed 1 night in May 2023
Response from GM on 14 Jun 2023
Thank you for staying with us. We have Free Parking for our guest.For convenience of our guest, we allowed 1 car per room and for that we have assigned parking. Everyone loved this facilities.We appreciates for your reviews.Thank you.

2/10 Terrible

Joe

Stayed 1 night in Jun 2023
Response from GM on 5 Jun 2023
Thank you for staying with us and apricate for your review after good treatments.If you had any complain you could be tell us same time during your stay.

2/10 Terrible

Richard

Stayed 2 nights in Apr 2023
Response from GM on 11 Apr 2023
Thank you for your reviews.

8/10 Good

Phoathnou

Liked: Cleanliness, staff & service, property conditions & facilities
Room is more space and clean. Also, easy access to parking.
Stayed 3 nights in Mar 2023
Response from GM on 26 Mar 2023
Thank you for staying with us and thank you for your reviews.

8/10 Good

Krista

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Will stay again
Stayed 2 nights in Feb 2023
Response from GM on 25 Feb 2023
Thank you for staying with us.We will look forward to see you again.

2/10 Terrible

Logan

Liked: Cleanliness
Disliked: Staff & service, amenities
Stayed 3 nights in Sep 2022
Response from GM on 16 Apr 2023
Thank you

2/10 Terrible

Carlos

Stayed 5 nights in Jul 2022
Response from mr on 17 Jul 2022
Thank you.

10/10 Excellent

Miguel

Stayed 1 night in Apr 2022
Response from mr on 4 Apr 2022
Thank you for staying with us, and appreciate for your reviews. Hope to see you again soon!

4/10 Poor

Erica

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Sketchy location
The room was non smoking yet the odor was coming through from the room next door which was smoking and it was too strong that I ended up canceling my reservation. It was clean but the beds were not comfy. Room was run down.
Stayed 2 nights in Dec 2021
Response from mr on 4 Jan 2022
Thank you for your review.

2/10 Terrible

Anna

Disliked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2021
Response from GM on 15 Oct 2021
Thank you.

2/10 Terrible

Homero

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from GM on 5 Oct 2021
Thank you for staying with us and for your review. You made reservation for 1 person and you paid for only one person to Expedia/Hotel.com. You also registered with one person at hotel to at check In time. We also explained you about our policy and for extra guest, and you agreed with that. But after check in we find out that you had extra guest with you all the time upto check out. we called you 6 times in the room but you did not answer, we left the message on your given mobile number too, but you did not reply. When we called,You were inside the room with extra guest. So you lied. At check out time we told you everything and you accept that you lied to us. After all these we did not charge you for extra guest. You enjoyed your stay with your guest at our hotel, after that you wrote this review. So please think who is terrible. Thank you very much.

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly! Check in and check out were very quick and easy. I had stayed once before a couple years back and it was just as pleasant as an experience. Next time I am in Anaheim, I will certainly be returning to this hotel. Very affordable, very close to beach and theme parks, clean and just a very nice place to stay!
Stayed 2 nights in Aug 2021
Response from GM on 22 Sept 2021
Thank you for staying with us. We will look forward to see you again soon. Thank you for your review.

8/10 Good

Cadence

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2021
Response from GM on 22 Sept 2021
Thank you for staying with us. We will look forward to see you again soon. Thank you for your review.

8/10 Good

Daniel

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2021
Response from GM on 5 Aug 2021
Thank you for staying with us. Thank you for your review. We will look forward to see you again soon.

4/10 Poor

Brendan

Business traveller
Disliked: Staff & service
Stayed 1 night in Jul 2021
Response from GM on 27 Jul 2021
Thank you for staying with us. We are really sorry for any inconvenience. At check in time we informed you that we allow only one car/one room and you have to register that car at check in time. You didn't inform office that at night time you will park unregistered extra car in someone else assign parking. we were sold out and didn't have any extra parking. That guest has to wait outside in parking lot for long time because you parked your unregistered car to their parking.

4/10 Poor

Fernando

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not worth of a hotel
The experience for this hotel was the worst. The room was really dirty. The chair they had in it was so dirty.
Stayed 2 nights in Jul 2021
Response from GM on 20 Aug 2021
Thank you for staying with us. We don't have these dirty sofa chair in any room. When you find our room this dirty, why did you stay in that room? why you didn't come to office and ask for refund?

4/10 Poor

Alfredo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from GM on 22 Jul 2021
Thank you for staying with us. Thank you for your review.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room has microwave and fridge. Bathroom is clean. The outside hallway is narrow and there is only 1 exit to walk downstairs. That is a bit inconvenient when the room is all the way towards the opposite end.
Stayed 1 night in Jul 2021
Response from GM on 16 Jul 2021
Thank you for staying with us. We have 2 exit to walk downstairs. we are sorry for inconvenient. Thank you for your feedback.

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities
Stayed 2 nights in Jul 2021
Response from GM on 21 Jul 2021
Thank you for staying with us. Thank you for your review.

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2021
Response from GM on 21 Jul 2021
Thank you for staying with us. Thank you for your review. We will look forward to see you again.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is close to freeways and store like walmart, dollar tree, disneyland.
Stayed 4 nights in Jun 2021
Response from GM on 6 Jul 2021
Thank you for staying with us. We will look forward to see you again soon.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great service!
Stayed 7 nights in Jun 2021
Response from GM on 28 Jun 2021
Thank you for your review.

2/10 Terrible

Verified traveller

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was unkindness
Stayed 1 night in Jun 2021
Response from GM on 23 Jun 2021
Thank you for your review.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hair dryer, coffee, spoons, little details make a huge difference.
Stayed 1 night in Apr 2021
Response from GM on 22 May 2021
Thank you for staying with us. We will look forward to see you again. Thank you for your review.

2/10 Terrible

Verified traveller

Travelled with family, Travelled with family and small children, Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Another awful place run by evil people. DO NOT STAY HERE. YOU WILL NOT GET YOUR DEPOSIT BACK. GANG MEMBERS EVERYWHERE.
Stayed 1 night in Mar 2021
Response from GM on 1 Apr 2021
Thank you for making reservation for 1 night with us and after that staying with us for 21 days. You asked for non-smoking room at check in time because you have baby with you, but when we find out you are smoking marijuana in our non-smoking room with baby inside, we asked you to check out from non smoking room. that's why you do not like this place. Thank you for your review.

2/10 Terrible

Margarette

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Donot stay here. You can hear construction every day on their rooms. Management are *ssholes and inconsiderate. At one point water stopped and I had to use my mineral water to wash my face and brush my teeth. i stayed here for almost a week. I will never stay here again. Theres a lot of other motels around, steer clear of this one.
Stayed 1 night in Mar 2021
Response from GM on 25 Mar 2021
Thank you for staying with us. You were making reservation with us everyday for 6 days, means you like to stay with us. We didn't have any water issues during your stay. At your 7th day, you didn't have money for room rent and you asked for free night stay favor. But we did favor to you by letting you check out at 3PM without any extra charge. After doing this favor, if you didn't like our service, we are really sorry. Thank you for your review.

10/10 Excellent

Rodney

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020
Response from GM on 22 Dec 2020
Thank you for staying with us.