Aerial view

Reviews of Ingenia Holidays One Mile Beach

3 out of 5
Ingenia Holidays One Mile Beach
426 Gan Gan Road, One Mile, NSW

Reviews

8.8

Excellent

Rating 10 - Excellent. 201 out of 381 reviews" "
Rating 8 - Good. 144 out of 381 reviews" "
Rating 6 - Okay. 25 out of 381 reviews" "
Rating 4 - Poor. 7 out of 381 reviews" "
Rating 2 - Terrible. 4 out of 381 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was roomy and very close to the beach. Very comfortable. Staff were extremely friendly and helpful.
Stayed 2 nights in May 2024
Response from Ingenia on 22 May 2024
Hi Michelle,Thank you for providing your feedback after your recent stay at One Mile Beach.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean cabin, close to the beach.
Stayed 2 nights in Apr 2024
Response from Ingenia on 15 Apr 2024
Hi Karen,Thank you for providing your feedback after your recent stay at One Mile Beach.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Carmen May, Wallsend

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities and so close to the beach.
Stayed 3 nights in Jan 2024
Response from Ingenia on 5 Feb 2024
Hi Carmen,Thank you for providing your feedback after your recent stay at One Mile Beach.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Lauren

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of activities for the kids to do and close to other attractions.
Stayed 1 night in Jan 2024
Response from Ingenia on 31 Jan 2024
Hi Lauren,Thank you for providing your feedback after your recent stay at Ingenia Holidays One Mile Beach.We’re so happy you loved your experience and can’t wait to have you back for your next holiday. See you again for another stay soon. Warm Regards,Ingenia Holidays Team

10/10 Excellent

Sanaa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Absolutely loved our stay here. In fact we wish we stayed longer than the 2 nights we booked. Deluxe cabin had everything we needed for our family. We will definitely be back soon!
Stayed 2 nights in Jan 2024
Response from Ingenia on 31 Jan 2024
Hi Sanaa,Thank you for providing your feedback after your recent stay at Ingenia Holidays One Mile Beach.We’re so happy you loved your experience and can’t wait to have you back for your next holiday. See you again for another stay soon. Warm Regards,Ingenia Holidays Team

10/10 Excellent

Erin

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded our expectations! Would go back in a heartbeat. We stayed in the luxury tent accomodation with 6 kids over the Christmas holidays and it was fantastic. The ammenities were 5 star, there were daily free activities for the kids. Two pools, mini golf, basketball court and tennis court. The go carts were the biggest hit across the stay to keep the kids active, the roads were safe for the kids to play on alone as the access to the park is restricted. The property is on the beach with a restaurant and bar next door. Also the luxury tents have 2 toilets and a second tv in the main bedroom. The tents have air conditioning which in summer is needed.
Stayed 4 nights in Dec 2023
Response from Ingenia on 11 Mar 2024
Hi Erin,Thank you for providing your feedback after your recent stay at One Mile Beach.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

8/10 Good

Renee

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay! The park facilities were great for families and we loved the easy beach access. The staff were very friendly and accomodating. The only negatives we have are that even though we stayed in a budget cabin, we had very limited amenities in the cabin. We didn’t have a chopping board or a set of tongs which made it difficult at meal times. The cabin was also very dated however other cabins we saw inside were much more modern. We had a great time and will definitely return, just probably not in a budget cabin.
Stayed 5 nights in Jan 2024
Response from Ingenia on 31 Jan 2024
Hi Renee,Thank you for providing your feedback after your recent stay at Ingenia Holidays One Mile Beach.We’re so happy you loved your experience and can’t wait to have you back for your next holiday. See you again for another stay soon. Warm Regards,Ingenia Holidays Team

10/10 Excellent

Fortme

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for family relaxing
Response from Lauren on 2 Jan 2024
Hi Fortme,Thank you for providing your feedback after your recent stay at One Mile Beach.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close to the beach. Accommodation roomy and tidy.
Stayed 2 nights in Nov 2023
Response from Lauren on 30 Nov 2023
Hi Simon,Thank you for providing your feedback after your recent stay at One Mile Beach.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

8/10 Good

Andrew

Disliked: Cleanliness
Stayed 2 nights in Nov 2023
Response from Lauren on 20 Nov 2023
Hi Andrew,Thank you for taking the time to provide us with your feedback after your recent stay at One Mile Beach.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

8/10 Good

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cabin was nice, nothing fancy but clean and quiet. The reason to stay here is the closeness to a wonderful beach. Just a short walk to a beautiful sandy beach perfect for swimming and strolling along the sand. And not crowded either. Made for a fun time.
Stayed 1 night in Oct 2023
Response from Lauren on 3 Nov 2023
Hi Jon,Thank you for taking the time to provide us with your feedback after your recent stay at One Mile Beach.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Eva

Liked: Cleanliness, staff & service
Stayed 5 nights in Sep 2023
Response from Lauren on 3 Oct 2023
Hi Eva,Thank you for taking the time to provide us with your feedback after your recent stay at One Mile Beach.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Achilles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Lauren on 29 Sept 2023
Hi Achilles,Thank you for taking the time to provide us with your feedback after your recent stay at One Mile Beach.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

8/10 Good

Esther

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
People out there are very friendly, very close to the beautiful beach and relax. Every thing is very close to the bars, restaurants, active for kids and shopping. It's good for family. One unfortunately, rug, floor and carpet is dirty when my baby was crawing on the floor and his garment is full of black dirty. They didn't mop the floor and didn't wash the carpet and rug. We will definitely go there again for family time.
Stayed 4 nights in Aug 2023
Response from Lauren on 28 Sept 2023
Hi Esther,Thank you for taking the time to provide us with your feedback after your recent stay at One Mile Beach.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

8/10 Good

Clare

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right next to the beach. Kids loved the pool. Comfortable beds
Stayed 1 night in Sep 2023
Response from Lauren on 28 Sept 2023
Hi Clare,Thank you for taking the time to provide us with your feedback after your recent stay at One Mile Beach.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Nadine

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family absolutely LOVED this holiday park!!! Our cabin was extremely clean and had everything we needed for our stay. The park is close to loads of activities and an easy walk/access to the beach, not to mention the endless ways to keep the kids entertained within the holiday park! We had the best weekend and cannot wait to come back. Would (and have already) recommend to family and friends. Thank you so much!
Stayed 2 nights in Aug 2023
Response from Lauren on 28 Aug 2023
Hi Nadine,Thank you for taking the time to provide us with your feedback after your stay at One Mile Beach.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Andrew

Stayed 2 nights in Jun 2023
Response from Lauren on 28 Aug 2023
Hi Andrew,Thank you for taking the time to provide us with your feedback after your recent stay at One Mile Beach.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

8/10 Good

Kyle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would highly recommend for all :)
Stayed 2 nights in Aug 2023
Response from Lauren on 28 Aug 2023
Hi Kyle,Thank you for taking the time to provide us with your feedback after your recent stay at One Mile Beach.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

6/10 Okay

Robyn

Travelled with partner
Disliked: Staff & service
We arrived around 4.20pm after a long drive. My husband 79 was tired and needing to use the bathroom. I had already done an online checkin. The man at the desk was on the phone and my husband stood there for 20 minutes waiting for the man to finish the phone call. How utterly rude to leave someone standing there for so long. All he had to do was excuse himself from the phone call for a short moment to give my husband the key and map of the villa. We had travelled for over 2 weeks staying at different resorts and this was the only person that was so rude and arrogant. I certainly would not book in again to your resort.
Stayed 1 night in Aug 2023
Response from Lauren on 28 Aug 2023
Hi Robyn,Thank you for taking the time to provide us with your feedback after your recent stay at One Mile Beach.We are sorry to hear that we missed the mark on a few things during your stay. Warm Regards,Ingenia Holidays Team

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Lauren on 28 Aug 2023
Hi Catherine,Thank you for taking the time to provide us with your feedback after your recent stay at One Mile Beach.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

8/10 Good

Simone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely holiday park. I stayed in a cabin which was clean & had everything I needed. Easy access to the beach. Short drive to small town shops & restaurants. Staff were friendly & very welcoming. I stayed one night, on my own, but would highly recommend for family holiday. Thank you, I’ll be back 😁
Stayed 1 night in Jul 2023
Response from Lauren on 28 Aug 2023
Hi Simone,Thank you for taking the time to provide us with your feedback after your stay at One Mile Beach.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Yusuke

Liked: Cleanliness, staff & service, property conditions & facilities
Good place for family
Stayed 1 night in Jul 2023
Response from Lauren on 20 Jul 2023
Hi Yusuke,Thank you for taking the time to provide us with your feedback after your recent stay at One Mile Beach.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

8/10 Good

Adria

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it!
Stayed 2 nights in Jul 2023
Response from Lauren on 12 Jul 2023
Hi Adria,Thank you for taking the time to provide us with your feedback after your recent stay at One Mile Beach.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My unit was very clean and comfortable
Stayed 1 night in Jun 2023
Response from Lauren on 15 Jun 2023
Hi Lorraine,Thank you for taking the time to provide us with your feedback after your recent stay at One Mile Beach.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

8/10 Good

jared

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Lauren on 14 Jun 2023
Hi Jared,Thank you for taking the time to provide us with your feedback after your recent stay at One Mile Beach.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

6/10 Okay

Mohomed

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Not worth for amount 😕
Stayed 2 nights in Jun 2023
Response from Lauren on 14 Jun 2023
Hi Mohomed,Thank you for taking the time to provide us with your feedback after your recent stay at One Mile Beach.We are sorry to hear that we missed the mark on a few things during your stay with us. Warm Regards,Ingenia Holidays Team

10/10 Excellent

Ray

Stayed 2 nights in May 2023
Response from Lauren on 14 Jun 2023
Hi Ray,Thank you for taking the time to provide us with your feedback after your recent stay at One Mile Beach.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

8/10 Good

Wayne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The cabin was good and the grounds excellent
Stayed 2 nights in May 2023
Response from Lauren on 16 May 2023
Hi Wayne,Thank you for taking the time to provide us with your feedback after your recent stay at One Mile Beach.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Sue

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with children plenty of activities
Stayed 2 nights in May 2023
Response from Lauren on 16 May 2023
Hi Sue,Thank you for taking the time to provide us with your feedback after your recent stay at One Mile Beach.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

JUNYU

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Lauren on 16 May 2023
Hi Junyu,Thank you for taking the time to provide us with your feedback after your recent stay at One Mile Beach.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Rita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful place next to the beach with all that we needed, friendly staff. Recommend 10/10
Stayed 1 night in Apr 2023
Response from Lauren on 27 Apr 2023
Hi Rita,Thank you for taking the time to provide us with your feedback after your recent stay at One Mile Beach.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Farrah

Stayed 4 nights in Apr 2023
Response from Lauren on 11 May 2023
Hi Farrah,Thank you for taking the time to provide us with your feedback after your recent stay at One Mile Beach.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet for the price the villa was very nice. The area was nice too
Stayed 2 nights in Apr 2023
Response from Lauren on 11 Apr 2023
Hi Paula,Thank you for taking the time to provide us with your feedback after your recent stay at One Mile Beach.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

2/10 Terrible

Matthew

The management especially the security staff at One Mile were insidious, ignorant, and quick to accuse of any wrongdoing to be terror toward everyone even if spoken words; making critical alarm of hearsay from rumour and any particular suspicion at all. the management expect you to follow a very long written list of rules that aren't displayed online and exclusively written to any undertaking accommodation - no warnings for any offence written or not, the management just issue ejection from the establishment by calling the cops on you and mention that they definitely saw this or definitely heard that no matter if who of offence understood that this was whatever something they were not reminded avoid doing, doubting that this kind of practice for problem may do even be considered fair policy - imho i'm the one who ought to be disgusted at the obvious fascism and nastiness of those who run this park!

10/10 Excellent

Han Seung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family experience
Stayed 2 nights in Feb 2023
Response from Lauren on 13 Feb 2023
Hi Han,Thank you for taking the time to provide us with your feedback after your recent stay at One Mile Beach.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

8/10 Good

Chandan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023
Response from Lauren on 7 Mar 2023
Hi Chandan,Thank you for taking the time to provide us with your feedback after your recent stay at One Mile Beach.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Matthew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything we needed
Stayed 3 nights in Jan 2023
Response from Lauren on 27 Jan 2023
Hi Matthew,Thank you for taking the time to provide us with your feedback after your recent stay at One Mile Beach.We are happy to hear that you enjoyed your stay with us.Happy New Year Warm Regards,Ingenia Holidays Team

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2023
Response from Lauren on 7 Mar 2023
Hi Susana,Thank you for taking the time to provide us with your feedback after your stay at One Mile Beach.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Bei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2022

10/10 Excellent

Victoria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Lauren on 7 Dec 2022
Hi Victoria,Thank you for taking the time to provide us with your feedback after your recent stay at One Mile Beach.We are happy to hear that you enjoyed your stay with us.We appreciate your valuable feedback as it helps us identify the areas, where we can improve the guest experience.Warm Regards,Lauren

4/10 Poor

Frank

10/10 Excellent

Rex

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2022

8/10 Good

Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Cosy cabin and the kids loved the bouncy pillow!
Response from Lauren on 7 Nov 2022
Hi Jessica,Thank you for taking the time to provide us with your feedback after your recent stay at One Mile BeachWe are happy to hear that you enjoyed your stay with us.We look forward to seeing you again in the future.Warm Regards,Lauren

10/10 Excellent

Larissa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family Cabins, everything you need in the park
Stayed 4 nights in Oct 2022
Response from Lauren on 28 Oct 2022
Hi Larissa,Thank you for taking the time to provide us with your feedback after your recent stay at One Mile Beach.We are happy to hear that you enjoyed your stay with us.We look forward to seeing you again in the future.Warm Regards,Lauren

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2022

8/10 Good

Alison

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic place to stay with kids and family.
Stayed 1 night in Aug 2022
Response from Lauren on 5 Sept 2022
Hi Alison,Thank you for taking the time to provide us with your feedback after your recent stay at One Mile Beach.We are happy to hear that you enjoyed your stay with us.We look forward to seeing you again in the future.Warm Regards,Lauren

10/10 Excellent

Zhou

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was such a pleasant stay with Ingenia Holidays One Mile Beach. Everything went smoothly. Kids enjoyed all the facilities provided free while staying ( swimming pool, jumping cushion, mini golf ... oh the greeting from George a talking cockatoo). Easy access to the beautiful beach. We are so glad that we chose the late checkout option. Will be our first choice when heading back to port Stephens.
Stayed 2 nights in Aug 2022
Response from Lauren on 9 Aug 2022
Hi Zhou, Thank you for taking the time to provide us with your feedback after your recent stay at One Mile Beach. We are happy to hear that you enjoyed your stay with us. We look forward to seeing you again in the future. Warm Regards, Lauren

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely place to visit with the family.
Stayed 1 night in Jul 2022
Response from Lauren on 9 Aug 2022
Hi Stephen, Thank you for taking the time to provide us with your feedback after your recent stay at One Mile Beach. We are happy to hear that you enjoyed your stay with us. We look forward to seeing you again in the future. Warm Regards, Lauren

8/10 Good

Svetlana

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Friendly and Accommodating Management and Welcoming Reception. The Beach is lovely, clean, great for coastal walks.
Stayed 3 nights in Jul 2022
Response from Lauren on 9 Aug 2022
Hi Svetlana, Thank you for taking the time to provide us with your feedback after your recent stay at One Mile Beach. We are happy to hear that you enjoyed your stay with us. We look forward to seeing you again in the future. Warm Regards, Lauren

6/10 Okay

Jenni

Travelled with partner
Liked: Staff & service
The cabin was clean, but the fan didn’t work in the bathroom hence all cupboards warped and rusted. The shower was nice and hot but we couldn’t stop it dripping. The kitchen bench top had burn marks and the utensils were not clean. When first going into the cabin the bleach smell was overwhelming and we had to keep the door and windows open. It would have been nice to have a couch to relax on but there was no room. There was a small dining table with 4 chairs, a kitchenette and a queen size bed. There was another room with a bunk bed. If there were for people staying in this cabin it would be so cramped.
Stayed 3 nights in Jul 2022
Response from Lauren on 9 Aug 2022
Hi Jenni, Thank you for taking the time to provide us with your feedback after your recent stay at One Mile Beach. We are sorry to hear that we missed the mark on a few things during your stay with us. We appreciate your valuable feedback as it helps us identify the areas, where we can improve the guest experience. Warm Regards, Lauren