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Reviews of Super 8 by Wyndham Old Saybrook

2 out of 5
Super 8 by Wyndham Old Saybrook
37 Spencer Plain Rd, Old Saybrook, CT

Reviews

7.0

Good

Rating 10 - Excellent. 200 out of 803 reviews" "
Rating 8 - Good. 263 out of 803 reviews" "
Rating 6 - Okay. 152 out of 803 reviews" "
Rating 4 - Poor. 95 out of 803 reviews" "
Rating 2 - Terrible. 93 out of 803 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Anne Marie

Liked: Cleanliness
It’s clean and convenient off I95
Stayed 1 night in Feb 2024

10/10 Excellent

Anne Marie

Liked: Cleanliness, amenities, property conditions & facilities
I’ve stayed at this property several times, it’s right off I95 is across the street to a mall, and restaurants, quiet and fastidiously clean
Stayed 1 night in Mar 2024

10/10 Excellent

Tammy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed with partner for work.. lady at front desk very helpful pleasant went out her way to help with a couple issues in our Room..
Stayed 1 night in Mar 2024

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Very Friendly very clean love it there
Stayed 2 nights in Mar 2024

6/10 Okay

Daniel

Liked: Cleanliness
Disliked: Staff & service
For some reason, the lobby was locked this morning, and I was unable to get even coffee. Had to go with that room stuff. On top of that bathroom faucet was broken off and I had to use the stub to change the water temperature. Not up to the quality we’ve seen, in many other super 8’a
Stayed 1 night in Mar 2024

10/10 Excellent

Anne Marie

Liked: Cleanliness
Stayed 1 night in Feb 2024

8/10 Good

Carrie

Liked: Staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Anne Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

David F

Disliked: Cleanliness, staff & service, property conditions & facilities
Rude service. Had no one to check you in until exactly 3;00.
Stayed 1 night in Dec 2023

2/10 Terrible

Sara me

Stayed 2 nights in Nov 2023

8/10 Good

Jill

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
The room itself was great. Unfortunately they have a no pet policy which we were not informed of. Tried to book a 2nd night and was denied for that reason. Would have like to have been told beforehand
Stayed 1 night in Nov 2023

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice, clean stay
Attended a show at the Goodspeed and was looking for an inexpensive place to stay overnight. Very easy access from highway. Nice pasta/pizza place right next door. Smooth check in. Clean room. Comfortable bed. Very thin towels and could’ve used a few more. Bathroom door creaked every time you opened it. Otherwise, a pleasant experience.
Stayed 1 night in Nov 2023

6/10 Okay

Cathy

Travelled with group
Disliked: Property conditions & facilities
There was issues!
We have stayed there before and it is convenient to shopping outlets. This time we had trouble getting checked. First battery was dead in room key reader so had to walk back downstairs and given new keys for room next door which opened up to someone in the room. Walk back downstairs, get keys to third room. They have coffee pot in room, but no cups. No hair dryer but hole in bathroom wall where it used to be. Lights flickered on and off. TV had a lousy picture and buffered. This time we stayed on the side of the hotel next to railroad tracks and they ran most of the night. This may be our last time staying there…
Stayed 1 night in Nov 2023

10/10 Excellent

Rhona

Travelled with family, Travelled with partner
Liked: Property conditions & facilities
Disliked: Amenities
Nice clean place. A little dated but still nice place
Stayed 3 nights in Oct 2023

10/10 Excellent

Shelley

Stayed 1 night in Nov 2023

2/10 Terrible

David

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We booked this hotel because they offered a free breakfast. THEY DO NOT!!! That’s false advertising. We had an old shopping cart, containing a toilet cleaning brush and a broken desk chair outside our window. The closet contained dried out paint rollers, brushes, drop cloth, paint tray and paint! There was also an ironing board with a filthy cover. The mirror trim in the bathroom was partly missing. Very tired place. Don’t stay there!
Stayed 2 nights in Oct 2023

6/10 Okay

Michael

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Place was decent and simple and clean. I let the front desk know about a late check-in after seeing a concert in Mohegan Sun and we were coming from out of state and going straight to the concert. They accommodated us for late checking in and it worked out, but still was strange that no one will be at front desk after a certain time, especially for those coming from out of state. The place was easy to find and the surroundings seemed safe and quiet. There's many shops and eateries around the hotel. Hotel room is accessible from the outside. There had to be security cameras around. Needs new carpeting and upkeep for the outside hallways and steps, it looked old. Other than that, hotel room was decent and simple. It was clean, except some little hairs in bathtub; still remarkably clean. Towels are thin. No breakfast was served, only coffee. Breakfast was discontinued last year as per front desk. Expedia needs to update again about their “breakfast included” advertising (this is the 2nd time with Expedia of their outdated info). We did find good breakfast/brunch at the Parthenon Diner two miles away. Front office is always locked, but someone can help you by pushing the front button, or calling the main number. Bea (front desk staff/owner?) was very nice and attended to our needs. Thank you for the comfortable one night stay!
Stayed 1 night in Oct 2023

6/10 Okay

Elizabeth

Travelled with partner
Disliked: Staff & service
The room we stayed in looks like it was recently updated. The room was clean. The main issue was it is said it included breakfast, but that was not the case. The reason i choose it was for the breakfast. Now that i know that im more than likely not going to stay there again.
Stayed 1 night in Oct 2023

4/10 Poor

Mary Kate

Disliked: Cleanliness, staff & service, property conditions & facilities
I was disappointed that there was no breakfast available as advertised. There was no one behind the desk each time I checked and the bathroom smelled of smoke.
Stayed 3 nights in Oct 2023

8/10 Good

William, Belmont

Disliked: Staff & service
We chose this because they said breakfast included. That was not the case. Had to go out for breakfast.
Stayed 1 night in Oct 2023

6/10 Okay

Dawn

Liked: Room comfort
Stayed 1 night in Oct 2023

8/10 Good

Wendy

Liked: Property conditions & facilities
An older motel but expected for a shore/beach area. Staff very pleasant. Room decorated nicely but bed frames were tall. Would be hard for a shorter person to get on the beds. Priced right and convenient if you do not want all the amenities larger franchises own. I would stay there again.
Stayed 2 nights in Sep 2023

10/10 Excellent

Larra

Stayed 1 night in Sep 2023

10/10 Excellent

Jakob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Great for a one night stay to rest and get out of the rain. Had no free breakfast though.
Stayed 1 night in Sep 2023

2/10 Terrible

Danilo

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed Bugs on our room.
We stay last night at this hotel 9/23 for overnight stay. We didn’t sleep at all due to multiple BED BUGS in both Bed. Also it’s free breakfast on your website but come to find out there is no breakfast. I’m going to call my credit card provider to dispute this charge.
Bed Bugs
Stayed 1 night in Sep 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
It’s clean and has everything it needs, I appreciate having a decent place to stay at a very fair price
Stayed 1 night in Sep 2023

2/10 Terrible

Jesus

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Knocked dozens of times, nobody there. Had a reservation. Called 5 times, nobody answered. Nearly knocked down door. What kind of place would ignore guests and not give accommodations?!?

6/10 Okay

Vivian

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property could use a new makeover, Interior & Exterior.
Stayed 1 night in Sep 2023

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff and reasonable price
The front desk upon check in gave me a breakfast bag since tge hotels .com website said breakfast was included. They will begin grab n go this coming Monday. Her kindness is much appreciated. Thank you.
Stayed 1 night in Sep 2023

2/10 Terrible

Hakkyun

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Helmut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room, clean comfortable, quiet, what we needed. Older motel but generally in reasonable condition. Good comparable price. Would stay there again.
Stayed 1 night in Sep 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible service
Stayed 1 night in Sep 2023

10/10 Excellent

CLIFFORD

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

6/10 Okay

Kevin

Travelled with family
Disliked: Amenities, property conditions & facilities
Facility was untidy, and could use security cameras around entrance and parking lots.
Stayed 2 nights in Aug 2023

2/10 Terrible

John, Torrance

Disliked: Cleanliness, staff & service
Stayed 5 nights in Jul 2023

8/10 Good

paul

Stayed 1 night in Jul 2023

10/10 Excellent

Julia

Stayed 1 night in Jul 2023

8/10 Good

Maryellen

Travelled with family
Clean and accommodating staff except for Saturday checkout. No one in office, door locked. Also the outside pool was covered and unusable.
Stayed 1 night in Jul 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay, no breakfast plus a few problems
My stay was fine and the king bed was very comfortable, although there wasn't a great selection of TV shows. There was a password protected internet access. But the pool wasn't open as it used to be several years ago and there was no continental breakfast as there used to be, which I really missed. Moreover, the desk clerk told me that there would be breakfast between 7:30 and 9:30 am, but this wasn't so. Lastly, although the desk clerk was very friendly, I am worried that I was charged twice for my stay, once before I arrived possibly by hotels.com and then again when I arrived, even after I explained my credit card had already been charged. I hope that the first was only a pending charge but I have no way to check until I return home.
Stayed 1 night in Jul 2023

10/10 Excellent

Talia

Stayed 1 night in Jul 2023

8/10 Good

Blanche

Liked: Cleanliness
Stayed 2 nights in Jun 2023

4/10 Poor

Courtney

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable stay
Very comfortable bed. My room had a slight odor to it, but not distracting enough to prevent me from a future stay.
Stayed 1 night in Jun 2023

8/10 Good

Rae

Liked: Cleanliness, staff & service

4/10 Poor

Linda B

Liked: Cleanliness
Stayed 1 night in Jun 2023

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service
Stayed 2 nights in Jun 2023

10/10 Excellent

Steven

Stayed 1 night in Jun 2023

10/10 Excellent

Isaac

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 1 night in May 2023

8/10 Good

kellie

Travelled with family and small children
Liked: Cleanliness, staff & service
My only complaint is that they list that they have a pool but with no pictures. My own fault that i assumed that they actually had a working one. It’s an outdoor poor that was closed. The kids were upset. Other than that the room was clean, albeit a bit small, and the front desk was very friendly.
Stayed 1 night in May 2023