Exterior

Reviews of La Quinta Inn & Suites by Wyndham Oklahoma City Norman

2.5 out of 5

Reviews

8.0

Very good

Rating 10 - Excellent. 450 out of 1001 reviews" "
Rating 8 - Good. 281 out of 1001 reviews" "
Rating 6 - Okay. 129 out of 1001 reviews" "
Rating 4 - Poor. 84 out of 1001 reviews" "
Rating 2 - Terrible. 57 out of 1001 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Otis

Liked: Cleanliness, staff & service, property conditions & facilities
Nice!
Stayed 3 nights in May 2024

4/10 Poor

Michele

Travelled with family
Disliked: Staff & service, property conditions & facilities
We checked in late after making a 6 hour drive in a storm. The check in person was unfriendly and I needed to call to her so she would stop watching TV in the back. The morning desk person was equally rude, I watched her yell and treat other guest with sarcasm. The only person working seemed to be a dark haired girl that helped with breakfast. We stayed 3 nights and never had our room serviced. I understand not taking the towels, but usually they make the beds and empty the trash. The shower had a slow drain which left us standing in water, yuck. Won’t be back.
Stayed 3 nights in May 2024

10/10 Excellent

Gwen

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Ethel

Travelled with partner
Liked: Staff & service
The property recently was updated, plastic left on the smoke detector, this was reported and was removed. The shower curtain had black mold stains, requested another curtain, it again has mold stains. Staff very nice, grounds kept very well.
Stayed 3 nights in May 2024

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms where very nice and the staff was excellent
Stayed 3 nights in May 2024

10/10 Excellent

Margarito

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and friendly
Stayed 2 nights in May 2024

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel it self was nice. The receptionist was very rude to other guest while I was waiting to check in.
Stayed 1 night in May 2024

10/10 Excellent

michael

Business traveller
Liked: Amenities
Good
Stayed 1 night in Apr 2024

10/10 Excellent

Curtis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
?
Stayed 1 night in May 2024

10/10 Excellent

Khalilah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Lindsay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was super friendly when we checked in at 11:55 pm. Breakfast was just right as we were getting ready to get back on the road.
Stayed 1 night in Apr 2024

4/10 Poor

Brandon

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Chandra

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoy my stays at this hotel
Stayed 2 nights in Apr 2024

10/10 Excellent

Quentin

Liked: Cleanliness, staff & service, property conditions & facilities
Great place will come back
Stayed 1 night in Apr 2024

8/10 Good

Haifeng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good place to stay
Stayed 1 night in Apr 2024

8/10 Good

Gaudencio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager let me overnight park my motorcycle under entrance canopy out of the way to add an extra layer of security!
Stayed 1 night in Apr 2024

8/10 Good

Everett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Jennifer, Prosper

Stayed 1 night in Apr 2024

8/10 Good

Kessi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great. The only thing that I didn't like was the highway noise.
Stayed 1 night in Apr 2024

6/10 Okay

Aditya

Stayed 1 night in Apr 2024

6/10 Okay

Pamela

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The location of the property is good and the front desk staff was very friendly and helpful. The building needs some updating but our room was overall good. My main complaint was there was a stain on my bottom sheet in the middle of the sheet. I noticed it as I was getting into bed late and we had to leave early in the morning so I did not notify the front desk.
Stayed 1 night in Apr 2024

2/10 Terrible

Christian

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Tv, microwave and fridge didnt work. Mold in the bathroom, temperature faceplate was on incorrectly in the shower. Staff didnt seem to care about any of these issues.
Stayed 1 night in Apr 2024

10/10 Excellent

Darla

Liked: Property conditions & facilities
I’m staying another night.
Stayed 1 night in Apr 2024

8/10 Good

Casey

Liked: Cleanliness, staff & service, property conditions & facilities
It was pretty decent overall
Stayed 2 nights in Dec 2023

8/10 Good

Sara

Stayed 1 night in Apr 2024

4/10 Poor

Ingrid, Minturn

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We used to stay here every time we came to visit our daughter at OU but it’s really gone downhill. The room door key reader didn’t work and the bathtub shower curtain was extremely moldy. If they would just put a little TLC into the property it would be fine.
Stayed 4 nights in Apr 2024
Response from Valerie on 20 Apr 2024
We are happy to hear that you have enjoyed your recent stay at La Quinta. Thank you for staying and taking the time to post a review. We hope to see you again on your next visit to the Norman area.

10/10 Excellent

Billye

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice, clean and a great location.
Stayed 2 nights in Apr 2024
Response from Valerie on 20 Apr 2024
We are happy to hear that you have enjoyed your recent stay at La Quinta. Thank you for staying and taking the time to post a review. We hope to see you again on your next visit to the Norman area.

10/10 Excellent

Wendy

Stayed 3 nights in Apr 2024

6/10 Okay

Mari

Disliked: Staff & service
Stayed 1 night in Apr 2024
Response from Valerie on 20 Apr 2024
We are happy to hear that you have enjoyed your recent stay at La Quinta. Thank you for staying and taking the time to post a review. We hope to see you again on your next visit to the Norman area.

4/10 Poor

Ashley

Stayed 1 night in Apr 2024

8/10 Good

Laurie

Travelled with group
Nice clean rooms. Staff pleasant
Stayed 1 night in Apr 2024
Response from Valerie on 20 Apr 2024
We are happy to hear that you have enjoyed your recent stay at La Quinta. Thank you for staying and taking the time to post a review. We hope to see you again on your next visit to the Norman area.

8/10 Good

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oiutside area of facility was not kept up!
Stayed 1 night in Mar 2024
Response from Valerie on 2 Apr 2024
We are happy to hear that you have enjoyed your recent stay at La Quinta. Thank you for staying and taking the time to post a review. We hope to see you again on your next visit to the Norman area.

10/10 Excellent

Heath

Stayed 1 night in Mar 2024
Response from Valerie on 20 Apr 2024
We are happy to hear that you have enjoyed your recent stay at La Quinta. Thank you for staying and taking the time to post a review. We hope to see you again on your next visit to the Norman area.

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A few maintenance issues... main entrance door of room was not securing when leaving room. The entrance card reader was not working properly it took too long to get green light...to access entry on rear entrance.... i didt reported this issues...
Stayed 1 night in Mar 2024
Response from Valerie on 2 Apr 2024
We are happy to hear that you have enjoyed your recent stay at La Quinta. Thank you for staying and taking the time to post a review. We hope to see you again on your next visit to the Norman area.

8/10 Good

Layatalati, Oneida

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Mar 2024
Response from Valerie on 2 Apr 2024
We are happy to hear that you have enjoyed your recent stay at La Quinta. Thank you for staying and taking the time to post a review. We hope to see you again on your next visit to the Norman area.

4/10 Poor

Jamal

Disliked: Cleanliness, amenities
The room smelled horrible. Like dirty feet. It was an awful smell. Also breakfast was sub par. Should have paid a little extra for more comfortable accommodations elsewhere.
Stayed 1 night in Mar 2024
Response from Valerie on 2 Apr 2024
We are happy to hear that you have enjoyed your recent stay at La Quinta. Thank you for staying and taking the time to post a review. We hope to see you again on your next visit to the Norman area.

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was 4 stars
Stayed 1 night in Mar 2024
Response from Valerie on 2 Apr 2024
We are happy to hear that you have enjoyed your recent stay at La Quinta. Thank you for staying and taking the time to post a review. We hope to see you again on your next visit to the Norman area.

6/10 Okay

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Valerie on 2 Apr 2024
We are happy to hear that you have enjoyed your recent stay at La Quinta. Thank you for staying and taking the time to post a review. We hope to see you again on your next visit to the Norman area.

10/10 Excellent

Amber

Stayed 1 night in Mar 2024
Response from Valerie on 20 Apr 2024
We are happy to hear that you have enjoyed your recent stay at La Quinta. Thank you for staying and taking the time to post a review. We hope to see you again on your next visit to the Norman area.

10/10 Excellent

Mickey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Valerie on 2 Apr 2024
We are happy to hear that you have enjoyed your recent stay at La Quinta. Thank you for staying and taking the time to post a review. We hope to see you again on your next visit to the Norman area.

6/10 Okay

Colleen

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The only problem was the bottom sheet was stained and there was a food crumb there as well. My husband asked for clean sheets and the woman at the front desk said we could put them on. We couldn't believe she said that!! We wouldn't so she gave us another room. Otherwise the room looked nice and appeared clean. We that know thar hired help is hard to get.
Stayed 1 night in Mar 2024
Response from Valerie on 2 Apr 2024
We are happy to hear that you have enjoyed your recent stay at La Quinta. Thank you for staying and taking the time to post a review. We hope to see you again on your next visit to the Norman area.

2/10 Terrible

Rozmeri

Business traveller
Disliked: Cleanliness, property conditions & facilities
My friend and I booked, via Expedia, La Quinta by Wyndham hotel in Norman, Oklahoma. Flying from Europe and planning to stay for 10 days, we selected this hotel as a suitable location. I lived in Norman for twenty-five years, and I am very familiar with the city. I made two itineraries due to my initial error in schedule, overlooking that arriving from Europe to Oklahoma, happened the same day and not the day after. Therefore, both rooms for my friend and I were reserved for March 1st, 2024 with the check-out on March 2nd, and the other itinerary was from March 2nd to March 10th, 2024. Upon our arrival after 24 hours on the road, flying and driving, we were given two rooms –one on the first floor for me and the second on the second floor for my friend. I asked if we needed to check out on March 2nd, but the receptionist said NO-you will stay in the same room. Great and thank you, I said. Tomorrow I was running errands all day and in the late afternoon I could not get into my room. My door card did not work (no, I did not keep it next to my cell phone). I got a new one from the receptionist (different person) and when I entered, the room was empty! And that was the moment I introduced Ms. Valerie Owings--Operations Manager from Hell. She said that due to some errors, my luggage was “packed” and they checked me out of my room. They “packed” my stuff in the suitcase, and all I had in the bathroom was in the trash: a hairbrush (both in Germany), toothbrush, toothpaste, mineral su
Stayed 8 nights in Mar 2024
Response from Valerie on 13 Mar 2024
See you next time!!!!

10/10 Excellent

stanley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Valerie on 2 Apr 2024
We are happy to hear that you have enjoyed your recent stay at La Quinta. Thank you for staying and taking the time to post a review. We hope to see you again on your next visit to the Norman area.

6/10 Okay

MELINDA

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Everything on the property needed to be cleaned. The floors hadn't been swept, trash in the elevator at check-in and still there the next morning.
Stayed 1 night in Mar 2024
Response from Valerie on 2 Apr 2024
We are happy to hear that you have enjoyed your recent stay at La Quinta. Thank you for staying and taking the time to post a review. We hope to see you again on your next visit to the Norman area.

8/10 Good

Kenneth

Travelled with family
Breakfast was a bit underwhelming.
Stayed 1 night in Mar 2024
Response from Valerie on 2 Apr 2024
We are happy to hear that you have enjoyed your recent stay at La Quinta. Thank you for staying and taking the time to post a review. We hope to see you again on your next visit to the Norman area.

6/10 Okay

Maxwell

Travelled with family
Liked: Cleanliness, staff & service
The room was a bit tired and the beds were pretty soft. The front desk people were wonderful. We got help from multiple clerks working the front desk and they were all really great. The breakfast was really bad. If you are going to advertise breakfast you need to add a bit more than what you had. White bread, stale cereal, sugar filled yogurt and bruised fruit is not a breakfast anyone should have to eat.
Stayed 1 night in Mar 2024
Response from Valerie on 2 Apr 2024
We are happy to hear that you have enjoyed your recent stay at La Quinta. Thank you for staying and taking the time to post a review. We hope to see you again on your next visit to the Norman area.

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean new friendly
Stayed 1 night in Mar 2024
Response from Valerie on 2 Apr 2024
We are happy to hear that you have enjoyed your recent stay at La Quinta. Thank you for staying and taking the time to post a review. We hope to see you again on your next visit to the Norman area.

6/10 Okay

Nola

Travelled with group
Liked: Property conditions & facilities
Disliked: Cleanliness
The room was a good size and appeared to be clean. The beds were very comfortable. I felt the hotel was clean until I wiped up a spill under the lobby coffee pot and the floor was filthy. The breakfast was lacking. Not much variety but enough if you weren't very picky or hungry.
Stayed 2 nights in Mar 2024
Response from Valerie on 6 Mar 2024
We are happy to hear that you have enjoyed your recent stay at La Quinta. Thank you for staying and taking the time to post a review. We hope to see you again on your next visit to the Norman area.