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Reviews of Comfort Inn Okemos - East Lansing

2.5 out of 5
Comfort Inn Okemos - East Lansing
2187 University Park Dr, Okemos, MI

Reviews

8.8

Excellent

Rating 10 - Excellent. 331 out of 647 reviews" "
Rating 8 - Good. 232 out of 647 reviews" "
Rating 6 - Okay. 48 out of 647 reviews" "
Rating 4 - Poor. 24 out of 647 reviews" "
Rating 2 - Terrible. 12 out of 647 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities
Decent budget hotel. Room was clean and bed was comfortable.
Stayed 1 night in Apr 2024

10/10 Excellent

Jerone

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Thx for the best safe night staff wasnt the greater than dat but we enjoyed thx
Stayed 1 night in May 2024

10/10 Excellent

Chakravarthi, Troy

Stayed 2 nights in Apr 2024

8/10 Good

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay.
Stayed 3 nights in Apr 2024

8/10 Good

Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet location .. friendly staff
Stayed 1 night in Apr 2024

6/10 Okay

Jennifer

Travelled with family
Disliked: Staff & service, amenities
Check in was easy and the man behind the desk was super nice. Room could have been cleaner. Breakfast was lack luster. Worst part was the girl at checkout behind the desk that couldn’t even stand up and take her blanket off her lap. Seemed bothered by the fact that I was checking out.
Stayed 1 night in Apr 2024

10/10 Excellent

David

Stayed 1 night in Apr 2024

10/10 Excellent

Sherifa

Travelled with family
Liked: Amenities
It was was comfortable
Stayed 1 night in Apr 2024

2/10 Terrible

Kimberly

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Could not check in very rude girl at the desk would not let us split the cost of the room on one card and the deposit on another we did not know there was $100 deposit that was never stated when we booked. She would not work with us and was very rude with a horrible attitude and was saying nasty remarks we will never stay there again. We usually stay there twice a year and had never had an issue in the past
Stayed 1 night in Apr 2024

6/10 Okay

Jeanine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Front desk clerk seemed like she was just going through the motions. Did not tell us where the elevator was until we asked, didn’t get the spiel about breakfast. Really felt like we were bothering her.
Stayed 1 night in Mar 2024

6/10 Okay

Lisa, Niles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and took care of me quickly. I stay in hotels a lot and am used to broken items but saw none. Breakfast was the common fare. Hot food was hot. Juices cold. I had a good stay.
Stayed 1 night in Feb 2024

6/10 Okay

Richard

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Staff needs more training
Decent Hotel for a quick business trip attached to the conference center. Staff needs more training the front desk was more interested in what was on their social media than guests
Stayed 1 night in Feb 2024

8/10 Good

Robert

Hard to tell much about the staff, we have barely seen anyone , including waiting 10 minutes to check in.
Stayed 1 night in Feb 2024

10/10 Excellent

jennifer

Stayed 1 night in Feb 2024

8/10 Good

Milisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Zhenbin

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, room comfort
Starting to age
I stayed at the Comfort Inn several years ago and was impressed by the condition of the property and the attention to details. The door to the room did not slam shut and the carpeting was padded so you were not hearing others roaming around all the time. This visit, there was a trail of crumbs up the stairs that no one bothered to vacuum by the next day. The condition of the room was not as good like it had seen heavy use. The breakfast was decent and went beyond just bagels and cereal. It is an acceptable place to stay but nothing special.
Stayed 1 night in Dec 2023

6/10 Okay

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bathroom sink drained really slow. I could smell the drain cleaner used to unplug it throughout the room. Couldn't get anyone to answer the phone to report the issue.
Stayed 1 night in Dec 2023

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2023

2/10 Terrible

Nyazia

Stayed 1 night in Dec 2023

8/10 Good

Emerida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was more than expected . The breakfast options changed the next day were fewer alternatives
Stayed 2 nights in Dec 2023

8/10 Good

Adam

Business traveller
Liked: Cleanliness
Overall decent for price
Stayed 4 nights in Dec 2023

8/10 Good

Holly

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Some of the property is remodeled. I was in a room that had been redone so it was ok (the carpet was pieces together & didn’t match up). The other hallway was very outdated & seemed dirty (but maybe just because it was old carpet). It was quiet & comfortable though.

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy access to the highway and nice rooms.
This is a very convenient hotel with courteous and helpful staff. I'd stay again. Because they allow pets, it's pretty noisy in the early hours when every dog needs to go outside and the room doors close VERY firmly. We were in a room with a roll-in shower, which is great for someone who needs that access. Unfortunately for us, that meant water everywhere in the bathroom. It was an amazing amount of water outside the shower area.
Stayed 3 nights in Dec 2023

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 1 night in Dec 2023

10/10 Excellent

Walter

Stayed 1 night in Dec 2023

10/10 Excellent

Peggy

Stayed 1 night in Nov 2023

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was just fine
Stayed 1 night in Nov 2023

4/10 Poor

Kimberley

Stayed 2 nights in Nov 2023

6/10 Okay

LaMarcus

Liked: Staff & service
Stayed 1 night in Nov 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Average stay
It was quiet at night. The shower was barely hot, and the breakfast was not good but the gentleman that served it was delightful.
Stayed 2 nights in Nov 2023

4/10 Poor

Howard

Disliked: Cleanliness, staff & service
The smell in my was musky mold smell was hard to deal with. Room 138
Stayed 1 night in Nov 2023

10/10 Excellent

Juana

Stayed 1 night in Oct 2023

6/10 Okay

James

Liked: Cleanliness
Property was under staffed and needs maintanence.
Stayed 2 nights in Nov 2023

4/10 Poor

Brian

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Mold in bath rooms, furniture was stained. Smells in the building
Stayed 2 nights in Nov 2023

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed one night before a day long conference at the Okemos Event Center. Nice cliean and quiet room. Friendly staff.
Stayed 1 night in Nov 2023

10/10 Excellent

Cale

Stayed 2 nights in Oct 2023

8/10 Good

Cami

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice! Got the job done for a quick one night stay in town. Some of the sheets in the rooms were not clean and had stains on them however.
Stayed 1 night in Oct 2023

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and quiet ... i am stay there for relax and peace
Stayed 2 nights in Oct 2023

2/10 Terrible

River

Disliked: Cleanliness, staff & service
poverty
Stayed 2 nights in Oct 2023

10/10 Excellent

Juana

Stayed 1 night in Oct 2023

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
Convenient to MSU
Clean comfortable room. Efficient check in. Breakfast was fine w waffles, yogurt, hard boiled eggs, cereal, milk, juice, muffins, hot eggs/sausage. MSU was about 15 min or less drive in town. Very easy.
Stayed 1 night in Oct 2023

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Tom

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
No breakfast bar on Tuesday, but was not emformed of that would making reservation or at check-in. Will not stay there again.
Stayed 1 night in Oct 2023

10/10 Excellent

Jason

Stayed 1 night in Oct 2023