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Reviews of Canoe Safaris Lodge

3 out of 5
Canoe Safaris Lodge
6 Tay Street, Ohakune

Reviews

9.0

Wonderful

Rating 10 - Excellent. 79 out of 133 reviews" "
Rating 8 - Good. 43 out of 133 reviews" "
Rating 6 - Okay. 8 out of 133 reviews" "
Rating 4 - Poor. 3 out of 133 reviews" "
Rating 2 - Terrible. 0 out of 133 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ricky

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a long weekend on the mountain!
Really nice hosts! This is a bit of a hidden gem, the name may suggest more of a summer vibe but this is a great spot for a winter weekend mission to the mountain. They don’t have many rooms which is kinda nice as is keeps things pretty quiet. Heaps of parking space close to the rooms and the spa was great after a day on the mountain. Simple, very clean and well priced with great host! Not much more you could ask for.
Stayed 3 nights in Sep 2023
Response from Kirsty & Phil on 22 Sept 2023
Hi Ricky - Wow this is such a great review - Thankyou so much for taking the time to write this. We are so glad you had a lovely time and really appreciate you coming to stay with us again. We hope you and your son had a lovely weekend :-)

10/10 Excellent

Kylie

Stayed 2 nights in Aug 2023

10/10 Excellent

Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hosts. Easy to communicate with. The room was very tidy and comfortable. I would definitely recommend staying here and would be happy to stay again.
Stayed 2 nights in Jul 2023

10/10 Excellent

Freda

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Had a great weekend on the slopes. We thought it was going to be weird with 3 adults in one room (mostly family but not all), but it was like camping at school, so a novelty with lots of laughs. Location is good - walking distance to rental stores and town. Also round the corner from main road to the mountains. Phil was very accommodating and friendly. We just needed a place to sleep and though there was some minimal noise with next room occupants everyone was good about being quiet once it got to midnight. We ate out mostly as there are some good restaurants in town. I recommend booking if you have a family in case it is a busy weekend. Wait times arent too long though. Bring a hair dryer if you need as I dont recall seeing one there. Rooms clean and heating was on for our late arrival which was much appreciated. I hope the spa can be fixed for the next stay, that would be perfect. Thanks!
Stayed 2 nights in Jul 2023

8/10 Good

Vijay

Liked: Cleanliness, staff & service, property conditions & facilities
The room was safe, tidy and the very accessible. Lots of parking space andvwalking distance to shops.
Stayed 2 nights in Jul 2023

8/10 Good

Leighton

Stayed 2 nights in Jun 2023

10/10 Excellent

devon

Stayed 3 nights in Jun 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
The rooms were a good size for a bigger group. Had a bit of a hiccup with the booking but Phil had us sorted out easy! Comfortable and clean rooms with ample heating given the cold & rainy weather! One of the rooms had a leak though caused by the terrible rains. But overall it was a great place to stay in and would recommend to others!
Stayed 2 nights in Jul 2021

8/10 Good

Sharon, Masterton, New Zealand

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room with a comfortable bed. Phil was extremely helpful and friendly. Would stay again.
Stayed 3 nights in Sep 2020
Response from Phil on 23 Sept 2020
Thanks Sharon, we'd love to have you back

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for two nights as we were skiing at Tauroa and Whakapapa. Really convenient location and great advice on travel up the mountain and rentals.
Stayed 2 nights in Sep 2020
Response from Phil on 23 Sept 2020
Thanks for the review, we are trying to do the best we can in these weird times.

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Host Phil and Kirsty were very accommodating and super friendly. The room was extremely clean, warm and comfortable. Thanks guys, see you again for a canoe safari!
Stayed 3 nights in Sep 2020
Response from Phil on 7 Sept 2020
Thanks Graham & Jo. Glad we could accommodate you and see you again.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big rooms, very comfortable beds good kitchenette
Stayed 3 nights in Aug 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nce
Phil is proactive and attentive. The place punches above its weight.
Stayed 2 nights in Jul 2020
Response from Phil on 4 Aug 2020
Hey thanks for the review, we are trying to keep the rooms tidy and clean and Kirsty is always working hard to get it done. Thanks again Phil & Kirsty at Canoe Safaris

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent rooms, friendly staff, great spa, drying rooms. Superb views of ruapehu. Will defintely come back
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was in a great location close to the centre of town. The facilities were exceptionally clean and tidy and service was great.
Stayed 1 night in Sep 2019

10/10 Excellent

Delise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Above expectation
Very clean and comfortable accommodation. We stayed in a studio unit with a small kitchen facility that had all the basics. Great spa pool that we enjoyed after a big day on the mountain. Friendly and informative host. Thanks so much. We enjoyed our time in Ohakune.
Stayed 3 nights in Sep 2019
Response from Manager on 21 Sept 2019
Thankyou so much for this glowing review ! We are so glad you guys had a good time staying with us in Ohakune and we look forward to hopefully seeing you back here again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and tidy. Clean room with good bathroom and kitchenette. Room was cleaned daily with good supplies. Comfortable for 3 people. But the our younger child had to sleep in sofa bed which was very uncomfortable.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our weekend skiing trip. Drying room and spa are bonus
Stayed 2 nights in Aug 2019
Response from Manager on 2 Sept 2019
Thankyou for the lovely review - We are glad you had an enjoyable winter weekend away and we look forward to maybe seeing you back for another one- the spa tub awaits!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cosy, excellent location, highly recommended!
Stayed 2 nights in Aug 2019
Response from Manager on 19 Aug 2019
Thankyou for the lovely review - We are glad you had a cosy stay with us and hope to see you back again!

6/10 Okay

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was really clean and new with basic kitchen facilities for boiling water, cooking etc.Staff was frienldy and helpful. Room was little, definitely not for 5 persons, maximal 3 people and had just 3 chairs and a very little table.
Stayed 2 nights in Aug 2019
Response from Manager on 12 Aug 2019
Thanks for staying with us this weekend, we are glad you found the room clean and new and the staff helpful! In regards to room size, As your original booking with us was for 3 people, we put you in the appropriate room for your party, unfortunately when you showed up with two extra guests at the last minute, our larger room was no longer available. Thanks again and give us a call if you would like to stay with us again one day.

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lodge was very quiet and homely, the staff were really friendly and informative too.
Stayed 2 nights in Aug 2019
Response from Manager on 12 Aug 2019
Thankyou for your lovely review, we are glad you enjoyed your stay with us!

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly place. Tidy and warm and centrally located.
Stayed 1 night in Jul 2019
Response from Manager on 12 Aug 2019
We are glad you enjoyed your time at Canoe Safaris Lodge! Thanks for the great review and let us know if you are coming to Ohakune again.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is very unassuming. It doesn't look like much on the outside, but inside is great. It's spacious and well equipped. Beds, including sofa bed, was comfy. Water pressure nice and strong. Cleanliness was 10/10. Only suggestions are that there should be blinds for the front door window to block the light that shines through at night, and there should be more hooks /hangars or racks for clothing.
Stayed 3 nights in Jul 2019
Response from Phil on 15 Jul 2019
Thanks for the great review, we have just painted and done some interior touching up work. We will be continuing to work on making our place the best it can be in the next couple of seasons so our customers keep coming back. Thanks again.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really freindly atmosphere, very welcoming. So close to shops and cafes. Really relaxing stsy.
Stayed 2 nights in Jun 2019
Response from Manager on 12 Aug 2019
Thankyou for the good review and we hope to see you again if you need another relaxing break away!

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2019

10/10 Excellent

Jackie, Waikato, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value Motel
My husband, son & I stayed here for one night. It was great value for money and close to town centre. We enjoyed the spa pool, studio rooms were comfortable and well presented. Staff were very friendly. I would stay here again.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable.
Stayed 1 night in Sep 2018

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grant we have loved our stay at the canoe safaris
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Great place.
Stayed 5 nights in Sep 2018

10/10 Excellent

Lux, Rotorua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect base for a skiing holiday
This is our second stay here and again we thought it was great! Great hosts, central location, and spacious, clean, modern rooms. We also had a view of the mountain from ours which was a bonus.
Stayed 2 nights in Sep 2018

10/10 Excellent

Holly, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Easy central, yet quiet location. Our room easily accommodated our family of 5 with comfort. Great having a well stocked kitchenette too . The hosts where very accommodating and we were very impressed to return from a days skiing to see our beds were made and and fresh towels provided. We will definitely stay again.
Stayed 2 nights in Sep 2018

8/10 Good

Gregg, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean
We enjoyed our stay there. Room is big, clean and the bed is very comfortable. Kitchen is big enough to prepare our dinner and breakfast.
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place to stay on a quiet street except the very loud sounding alarm in the middle of the night. Town centre within walking distance great and helpful staff on site. Would definitely go back 😊
Stayed 2 nights in Sep 2018

10/10 Excellent

Laura, Wellington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and location
We arrived quite late and there were clear directions given for room which was lovely and warm for us. Phil was great the next morning too - lots of helpful information about what we needed, eg snow chains for car. We had a super stay and the room was warm and clean.
Stayed 2 nights in Aug 2018

10/10 Excellent

Stewart, Papamoa Beach

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to town Good beds good shower. Definitely stay there again.
Stayed 2 nights in Aug 2018

8/10 Good

Andrew, auckland

Liked: Staff & service
Nice motel close to town
Overall pleasant experience. Arrived late from Auckland, management still there to help organise my room. Room is simple but that was expected. Very close to town which helps purchasing lift passes and rental gear.
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All you need
It's not much to look at outside, but it's close to the centre of town, the rooms are tidy, clean and warm, the kids had bunks which was awesome, and the owner is a really friendly guy with a cool dog named Bruce. It's no frills, but we didn't care. Would happily stay there again!
Stayed 3 nights in Aug 2018

10/10 Excellent

Dan, Auckland, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to main city centre
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super clean and tidy rooms, with a great supply of kitchen equipment. Nice new bathrooms. We had a great stay and enjoyed the spa pool / hot tub. The staff/owners are very welcoming, helpful and friendly. We highly recommend this place.
Stayed 1 night in Jul 2018

10/10 Excellent

Gloria, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Comfy warm rooms, spa was a nice bonus, hosts were super friendly and accommodating, location was perfect as walk to dinner!!
Stayed 3 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, friendly & helpful staff 😃
Location great for ski fields, cafes just a short walk and staff helpful & friendly. Will be back to do canoe safari in Summer 👍
Stayed 3 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great gateway to a beautiful day of skiing. Fitted a family of 5 comfortably, will definitely be back.
Stayed 2 nights in Jul 2018

8/10 Good

Anon, AKL,NZ

Liked: Cleanliness, staff & service, room comfort
Nice place & very close to the Town Centre
Lovely staff and very helpful. Great Views of Mt Ruapehu. Came during school holidays in winter so it was very cold. The eco-panel warmed the room slightly and only the queen bed had a electric blanket. Very close to the centre of town and also to the shuttle bus that can take you up Turoa.
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable beds and the room was immaculately clean.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal for going up mountain. Drying room available. Good value for money.
Stayed 1 night in Jul 2018