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Reviews of Oakland Airport Executive Hotel

3 out of 5
Oakland Airport Executive Hotel
150 Hegenberger Rd, Oakland, CA

Reviews

5.8
Rating 10 - Excellent. 333 out of 1698 reviews" "
Rating 8 - Good. 318 out of 1698 reviews" "
Rating 6 - Okay. 274 out of 1698 reviews" "
Rating 4 - Poor. 253 out of 1698 reviews" "
Rating 2 - Terrible. 520 out of 1698 reviews" "

6.0/10

Cleanliness

6.4/10

Staff & service

5.4/10

Amenities

5.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Randall

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the front desk person was drunk when i arrived and not attentive to guests.
Stayed 1 night in May 2024

2/10 Terrible

Randall

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
poor quality and staff
Stayed 1 night in May 2024

6/10 Okay

R, San Pablo

Travelled with partner
Liked: Cleanliness, staff & service
I like it for price and cleanliness of the rooms, bathrooms but all of their vending machines are broken ( like destroyed rather)
Stayed 1 night in May 2024

6/10 Okay

Pamela

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
No cups in room, no hangers, no coffee maker, no heat/airconditioning and no restaurant or food service. I was told that they just changed owners.
Stayed 1 night in May 2024

2/10 Terrible

Cinthia Yuniva Pava

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The restaurant is closed for around 8 months, the swimming pool is so dirty !!
Stayed 2 nights in May 2024

10/10 Excellent

Ronald D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice laid back staff that doesn't trip or bother you as long as you act like a human
Stayed 1 night in May 2024

10/10 Excellent

Ramon

Disliked: Property conditions & facilities
Just dirty not shampoo at the shower no Smart tv dirty carpet
Stayed 1 night in May 2024

6/10 Okay

Yesefh

Disliked: Cleanliness, property conditions & facilities
Some of the things in the room was not working. The telephone and the light by the bathroom was not turning on. Trash in the floor walk ways sitting down for days without geting picked up
Stayed 2 nights in May 2024

6/10 Okay

Muna

Stayed 13 nights in Apr 2024

2/10 Terrible

Bianca

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is extremely dangerous. The staff scts like the hot cheetoh girls in high school and dont even seem like they're at work. I asked a security guard where to park and he was too high to even help. Now i have nothing against 420...blaze it! But at work? He told us there was actually no parking but there definitely was....for an additional 10 dollar charge. On the positive side it was close to gas stations, food, & the coliseum. So if you're brave enough to be in this kind of environment for just one night then the 59 dollar price is fine lol
Stayed 1 night in May 2024

6/10 Okay

Mary

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Convenient from the airport and back to pick up rental car in the morning. Minimal amenities in the room…no bars of soap, no tissues, no air conditioning, one set of towels for two and it was too late to ask for more, according to their signs.
Stayed 1 night in May 2024

4/10 Poor

Sreeram

Disliked: Cleanliness, property conditions & facilities
I did not have midnight shuttle service unlike mentioned. Also, no breakfast. Most importantly, the facility has no A/C and that is very inconvenient. Lastly, at 3:30 in the night, the alarm went off. Very bad experience staying here.
Stayed 2 nights in May 2024

2/10 Terrible

Tarlan

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the worst hotel I’ve ever stayed at. On the website they say they have free shuttle service to and from the airport but that’s a lie. The air conditioner and heating don’t work (there is even a sign confirming this at the reception). The rooms reek of cigarette smoke. There are cigarette burns in the carpets. Someone playing the drums very loudly all night. I went to the airport 7 hours early just so I could check out sooner and leave that dirty hotel. Don’t stay here if you care about your peace of mind.
Stayed 2 nights in May 2024

2/10 Terrible

Alanna

Disliked: Cleanliness, staff & service, property conditions & facilities
No heat and no hot water filthy and dishonest smells like tuna
Stayed 3 nights in May 2024

4/10 Poor

Araceli

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness
I liked that the parking felt safe. Unfortunately the air conditioner was not working and the fire alarm came on at 3:00 am. The firetruck showed up few minutes later . I wasn't sure if we needed to evaluate. It was scary.
Stayed 1 night in May 2024

2/10 Terrible

Rahil Vasudev

Disliked: Cleanliness, staff & service, property conditions & facilities
AC was not working, the front desk was rude and not interested in giving service.
Stayed 1 night in May 2024

2/10 Terrible

William, Newport Beach

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Broken heatingvand cooling very dirty
Stayed 1 night in May 2024

2/10 Terrible

Daesjhon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
On the down hill slide
Stayed 1 night in May 2024

8/10 Good

Jafaeth Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
AC was broken
Stayed 1 night in May 2024

2/10 Terrible

Julius

It is the worst.
Stayed 19 nights in Apr 2024

4/10 Poor

Kelvin, EAST PALO ALTO

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Abandon car and charging a deposit for non working air-conditioned and
Stayed 1 night in May 2024

4/10 Poor

Haroon

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024

4/10 Poor

Christopher

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Meh
Stayed 2 nights in Apr 2024

2/10 Terrible

Richard

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
There was no hot water in shower, and i was told the airport shuttle would run at 4 only to be told in the morning that it didn’t start til 730 am. i had to take an uber
Stayed 1 night in Apr 2024

6/10 Okay

Christopher

Business traveller
Liked: Staff & service
Arrived to find multiple signs saying "no heat, no AC, no refund unless you leave now."
Stayed 1 night in Apr 2024

6/10 Okay

Vittorio

Stayed 1 night in Apr 2024

10/10 Excellent

Rachel

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms and friendly staff
Stayed 1 night in Apr 2024

2/10 Terrible

Blanca

Stayed 2 nights in Apr 2024

6/10 Okay

Madison

Travelled with group
Disliked: Amenities, property conditions & facilities
Many of the amenities in the room didn’t work properly, the area seemed unsafe and there is a weird odor in the hallways. The heater in the room wasn’t working, the hairdryer didn’t work, our tv remote was missing, the window was broken on the outside glass. The vending machines on out floor were broken. Our key card stopped working on the second night so we had to ask for a new one. Over all it wasn’t pleasant and I’m glad I went with my friends and I wasn’t alone there.
Stayed 2 nights in Apr 2024

10/10 Excellent

Tori

Stayed 1 night in Apr 2024

8/10 Good

Linda

Stayed 1 night in Apr 2024

6/10 Okay

Mongo, Antioch

Disliked: Amenities, property conditions & facilities
Needs renovation
Stayed 2 nights in Mar 2024

2/10 Terrible

Taryn

Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Mar 2024

4/10 Poor

Kelvin, EAST PALO ALTO

Stayed 1 night in Mar 2024

2/10 Terrible

Wess

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
No parking had to park on the street where your car coil get hit then scamming people to park inside no warning on site about a 100 dollar deposit
Stayed 1 night in Apr 2024

2/10 Terrible

eyal

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water, no air conditioning. It stinks, room keys don't work well. Everything is stained I had to cover the chair and table with bed sheets it was gross. Toilet seat is nasty. They give you one roll of TP. The bistro is trashed and not in use the pool is nasty. The staff are rude. The lobby is dirty and constantly full of flies. Theres not one working vending machine. The gas station across the street closes at ten. The area is dangerous. Some of the hotel is used to house the less fortunate, unfortunately it shows.
Stayed 3 nights in Apr 2024

2/10 Terrible

Rodrigo

Disliked: Cleanliness, staff & service, property conditions & facilities
Will not stay here
Stayed 1 night in Apr 2024

2/10 Terrible

Ebon

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The heaters and AC units in entire hotel were not working. Three lamps in room - one no switch, one flickered and one worked. The hotel Is clearly being used to house semi homeless people by the city of Oakland. There was puke in one of the two elevators. Expedia site said shuttle ran until 1:30am. I landed at 10:30om to find out shuttle stopped at 10pm.
Stayed 2 nights in Apr 2024

4/10 Poor

Reginald

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Very much a no tell motel for hookups. The shower barely worked .
Stayed 1 night in Apr 2024

2/10 Terrible

Myesha

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has gone down from over the years. It's a rip off, it attracts the worst of the worst kind of guests (Pimps, Prostitutes etc.). The rooms smell horrible like smoke of ciggs and marijuana, there filthy from stains on walls to disgusting furniture, to nasty carpet and hair on sheets and towels. The AC or Heater didn't work on my last stay, so my children was freezing the entire night. Don't stay here TBH the best rooms plus more affordable are in Frisco I rather take that drive!!
Stayed 2 nights in Apr 2024

4/10 Poor

Abdulaziz

Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad
Stayed 1 night in Feb 2024

8/10 Good

Daniel

Stayed 1 night in Mar 2024

2/10 Terrible

Jackie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The AC & Heater did not work
Stayed 3 nights in Apr 2024

10/10 Excellent

Omar

Stayed 1 night in Mar 2024

10/10 Excellent

Deidre

Travelled with partner
Liked: Property conditions & facilities
The view from room, parking is good, they give you a ticket and buzz you in gate. But heating and air dont work in most rooms
Stayed 3 nights in Mar 2024

4/10 Poor

Mary

Disliked: Property conditions & facilities
You do get what you pay for. Given how expensive things are in the Bay Area, don’t expect anything above the bare minimum at the price one pays here. The amenities listed are not available. The bistro has been closed “a long time.” There is no coffee maker or water glasses in my room, so I had to wait to get that at the airport. The shuttle is available. It was clean, the bed was comfortable and there was a huge TV with a lot of stations. The vending machines are vandalized. The entire area isn’t the safest, but I didn’t feel threatened.
Stayed 1 night in Apr 2024

8/10 Good

Maria

Stayed 4 nights in Mar 2024

2/10 Terrible

Kris

No heat, sign up in the lobby
Stayed 1 night in Mar 2024

8/10 Good

Tuc

I like very much
Stayed 1 night in Mar 2024

6/10 Okay

Karana

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
The whole place smelled like cigarettes, even in my room. Although my room was clean the hallways were not. It took a good 15 minutes for staff to answer the phone when I needed a shuttle to be picked up.
Stayed 1 night in Mar 2024